Nicholas Dapser-Sullivan

Education
BACHOELERS DEGREE | IN PROGRESS (MAY 2022)| UNIVERSITY OF ARIZONA
 Major: Management Information Systems
 Minor: Military Science

HIGH SCHOOL | MAY 2018 | MARANA HIGH SCHOOL

 Major: General Studies

Experience
TECHNOLOGY CONSULTANT/ GUEST SERVICE ADVOCATE| TARGET| JUNE 2020 – CURRENT
As the technology consultant, I work in the electronics department of Target. My responsibilities as a
consultant are activating new phones for guest, and troubleshooting problems that guests may have with
their personal devices. Other duties I am in charge of as a technology consultant are placing product onto the
floor, price revisions within my department, and completing sales for products within my department.
Another responsibility I have at Target is being a Guest Service Advocate, such as I work by the check lanes.
The duties I have within this position are: cashiering, maintaining the self-checkout registers and working
the guest service desk. Within the guest service desk I am in charge of assisting guest with any problems,
complaints, or returns they may have. No matter what position I work at Target I ensure the guest leaves in
good manner and want to return to Target soon.
COACH/SHIFT LEADER | CHICK-FIL-A | OCTOBER 2017 – JUNE 2020
My responsibilities as a Coach was to ensure each shift ran smoothly. I was responsible for ensuring proper
money management throughout the shift such as counting the cash draws and the correct amount of money
in the safe each night. I also was to ensure the guests had the full Chick-fil-A experience, as well as making
sure the team was ready and prepared for their shift.

Skills & Abilities

MANAGEMENT
 I have experience in many different forms of management. I am good at time management as I have to
balance my busy schedule between school, work, and time spent with the Naval Reserve Officer Training
Program. I have money management skills through counting cash draws and making sure the correct
amount of money is in the safe at the end of each shift. I also have people management skills as I have to
train and properly position my team members each shift to ensure the shift runs smoothly.
COMMUNICATION
 I have experience in communicating in fast paced high stress environments. Being a Coach at Chick-fil-A
requires that I have to be able to clearly and concisely convey my goals that I want to complete each shift.
I have to also convey what I need from the kitchen in order to meet the standards of the guests.
LEADERSHIP
 I am apart of the Naval Reserve Officer Training Program at the University of Arizona and have had
opportunities in leading small groups of people through various challenges. I have also been responsible
for training new team members to be successful in their jobs at Chick-fil-A.