STUDENT NAME:_____________________________ OFFICE ADMINISTRATION MARK SCHEME MAY / JUNE 2020

CRITERIA 1 Marks Actual Marks

Preparation – Total 13 marks Descriptor
The candidate has:
1. Included a title page;  Title page includes: Project title & Names of candidate, School & Teacher, 1
(maximum 1 mark) Territory, Candidate number.
 Title page is incomplete 0
2. Included a table of contents;  Table of contents includes:
(maximum 2 marks) (a) A heading & a list of topics 1
(b) Page numbers 1
3. Stated the title of the project;  Title of project is related to the objectives in the syllabus and to the business 2
(maximum 2 marks) being studied.
 Title of project is outside the scope of the syllabus or not clearly stated. 1
4. Listed TWO aims of the project;  Two Aims of the project are relevant, unambiguous and clearly stated. 2
(maximum 2 marks)  One aim of the project is irrelevant, ambiguous or not clearly stated. 1
5. Listed Two functions of the  2 functions accurately listed 2
relevant department of the firm  1 function accurately listed 1
chosen for the project; (max. 2 mks)
6. Prepared ONE piece of  Correspondence incorporates all aspects of a business letter including:
correspondence requesting
permission to conduct the project. a) Matching salutation/complimentary close; 1
(maximum 4 marks) b) Correct grammar/ spelling (no errors); 1
NB. No marks will be awarded for c) Relevant content; 1
correspondence not composed by the d) Appropriate presentation 1
student as evidenced by official
circular letter from teacher or principal
TOTAL 13 marks
CRITERIA 2
Descriptor Marks
Gathering Data – Total 15 marks
The candidate has:  A specimen of a data gathering instrument is submitted. 1
1. Described the methodology  An explanation of why the particular instrument was chosen above all others
employed for the project. is given. 1
(maximum 3 marks)  An explanation of how the instrument was used is given. 1
2. Listed FIVE questions asked of  Five questions are relevant to the aims of the project, clear and unambiguous. 3
personnel of the firm selected for  Three to Four questions are relevant to the aims of the project, clear and
the project; unambiguous. 2
(maximum 3 marks)  One to two questions are relevant to the aims of the project, clear and
NB. The questions may be taken from unambiguous. 1
the data gathering instrument
3. Submitted a schedule of activities for  Table provided with the headings showing ‘Dates’, ‘Activities’ and ‘Comments’ with 10- 1
conducting the project; 12 activities listed.
(maximum 5 marks)  Sequence of activities are relevant to the project and comments support the follow-up
actions or the decisions made – every 3 activities 1 mark 1-4

Prepared by: Ms. B. Rampersad Page 1 of 2

STUDENT NAME:_____________________________ OFFICE ADMINISTRATION MARK SCHEME MAY / JUNE 2020

4. Submitted evidence of regulations and  ONE piece of legislation governing the work place is referenced. 1
Policies governing the firm selected for  An explanation of how the candidate became aware of the legislation is given. 1
the project;  ONE of the health and safety practices observed when carrying out the project is stated. 1
(maximum 4 marks)  ONE staff rule with which the candidate had to comply in carrying out the Project is
stated. 1

TOTAL
15 marks
CRITERIA 3
Presentation- Total 22 marks Descriptor Marks

The candidate has:

1. Presented a written report.  Limitations relevant and clearly discussed. 2
(maximum 8 marks)  Limitations relevant but not clearly discussed. 1
 Findings relevant and clearly discussed 3-4
 Findings relevant but not clearly discussed. 1-2
 Recommendations relevant and clearly discussed. 2
 Recommendations relevant but not clearly discussed. 1
2. Assessed the impact of office  A 4-column table completed with headings “Date”, “Equipment used” ”Purpose of 1
equipment used in the business equipment and “suitability for tasks”, is completed.
selected for the project;
(maximum 4 marks)  Accurate response on purpose and suitability of equipment for task. 1-3
3. Prepared a bibliography acknowledging  For persons interviewed, list comprises date, place and job title.
all sources of information in  For publications list comprises the names of the author, publisher and year published.
alphabetical order;  For Internet sites list comprises the address of the website, names of authors and 2
(maximum 2 marks) organisations and dates accessed.
4. Presented information in a logical  Information is well presented and ideas are communicated in a highly effective manner with 4
manner using correct grammar no spelling or grammatical errors.
(maximum 4 marks)  Information is presented in a very good and meaningful manner with no more than two 3
spelling or grammatical errors.
 Information is fairly well organised and ideas are communicated satisfactorily with no more 2
than two spelling errors or grammatical errors.
 Information showed weaknesses in syntax, spelling, punctuation or the sequencing of ideas. 1
5. Completed project with all required  All required components included. 1
components in an acceptable manner  Use appropriate chart/graphics to compliment project. 1
(maximum 4 marks)  Overall appearance of project.
-very good 2
-adequate 1

22 marks

Total
50 marks

Prepared by: Ms. B. Rampersad Page 2 of 2