rere KTDC CUSTOMER SATISFACTION SURVEY * Required * This form will record your name, please fil your name. 1.NAME * 2.AGE* 3. GENDER * © Mate O FEMALE 4/3/20214. YOUR PROFESSION ? * O stupent SALARIED CO SELF-EMPLOYED > HOUSEWIFE © RETIRED 5. NATIONALITY * O nolan © FOREIGN 6. YOUR CITY ?* 7. HOW FREQUENTLY DO YOU TRAVEL ? * ONCE IN 6 MONTHS © MORE THAN ONCE A MONTH ONCE IN A YEAR © Once IN 3 MONTHS ONCE IN A MONTH 4/3/20218. MODE OF TOUR ADOPTED ? * O PACKAGE TOUR 9. TYPE OF TOUR PACKAGE ADOPTED ? * O Kroc O otHers 10. PURPOSE OF THE VISIT ? * LEISURE O PILGRIMAGE © Bussiness © VISITING FRIENDS AND FAMILY OTHERS. 11, HOW OFTEN DO YOU CHOOSE K.T.D.C TOUR PACKAGE FOR PLANNING A TRIP? * ) always O Never O Sometimes 4/3/202112. WHAT DO YOU THINK IS THE BIGGEST ADVANTAGE OF THE K.T.D.C TOUR PACKAGE ? * © BETTER PLANNING AND AVAILABILITY OF RELEVANT TOUR INFORMATION. © VALUE FOR MONEY AND TIME © END-TO-END PROFESSIONAL MANAGEMENT OF VARIOUS ASPECTS INTERMIXING WITH NEW PEOPLE AND GROUP 13. WHICH OF THE FOLLOWING COULD BE THE TOPMOST REASON FOR YOUR, CONTINUOUS ASSOCIATION WITH K.T.D.C TOUR PACKAGE COMPANY? * © BETTER COMBINATION OF TRAVEL OPTIONS AS COMPARED TO OTHERS ) EASE OF BOOKING AND MODIFICATION OF TRAVEL PLANS. ©) SUPPORT AND GUIDANCE AT VARIOUS STAGES ©) ADDITIONAL OFFERS AND DISCOUNTS ON REPEATED TRANSACTIONS, 14. WHICH OF THE FOLLOWING DO YOU THINK COULD BE AN EXCITING FEATURE FROM. K.T.D.C TOUR PACKAGE? * © DEDICATED AND ROBUST SUPPORT FOR HANDLING QUERIES © EASY REFUND/CANCELLATION AND MODIFICATION OF THE TOUR PLAN ©, CUSTOMISATION OF TOUR ROUTE AND DURATION FOR EACH DESTINATION (© MORE OPTIONS FOR CHOOSING THE VENDORS FOR MEAL AND TRANSPORTATION SERVICES. © DIFFERENTIAL PRICING ON BULK BOOKING AND CUSTOMER LOYALITY 4/3/20214/3/2021 15. TWO TOP-MOST ASPECTS YOU WILL CONSIDER WHILE FINALISING THE BOOKING FOR YOUR TRAVEL? * (J) How WELL IT MEETS THE INTENDED TRAVEL PLAN (J OVERALL COST OF THE TRAVEL (J) WELL DESCRIBED ITINERARY AND TOUR INFORMATION (J) RELIABILTY OF THE TOUR OPERATOR (J REVIEW FROM DIFFERENT CUSTOMERS 16.YOUR OVERALL SATISFACTION OF THE K.T.D.C TOUR -PACKAGE ? * ‘TRANSPORTATION FACILITIES FOOD AND BAVERAGES PACKAGE-TOURS ACCOMODATION EXCELLENT VERY GOOD oO oO oO Oo AVERAGE BELOW AVERAGE POOR oO17.DOES K.T.D.C PROVIDE HIGHEST QUALITY HOSPITALITY SERVICES TO THE TOURISTS ? Strongly Strongly agree Agree Neutral Disagree disagree ACCOMODATION Oo O Oo a FACILITIES < - 4 TOURIST SUPPORT O Cc CO O C SERVICES (6) O Oo ° O TOURIST SECURITY oO oO oO oO PARKING FACILITIES oO oO Oo oO oO MEDICAL FACILITIES O° Oo Oo oO Oo 18. YOUR OVERALL SATISFACTION AS A RESULT OF ADOPTING K.T.D.C TOUR PACKAGE ? * STRONGLY STRONGLY SATISFIED SATISFIED «NEUTRAL __DIS-SATISFIED DIS-SATISFIED K.T.D.C TOUR PACKAGE Oo Oo Oo Oo 19.DO YOU CONSIDER ADOPTING K.T.D.C TOUR PACKAGE FOR YOUR NEXT TRIP ? * O ves O No Maybe 4/3/202120.DO YOU RECOMMEND K.T.D.C TOUR PACKAGE TO OTHERS ? * O Yes O No O Maybe This contents nether created nor endorsed by Microsoft. The data you submit willbe sent othe form aunee 9 Microsoft Forms 4/3/2021