PINNACLE Inventory Management

Business Challenges

An efficient means to account for the ownership and location

of assets is essential to the success of every business. The frequency
of change in intelligent mobile devices ranging from smart
phones to laptops is making it increasingly difficult to
track the applications and data stored on these assets.
Organizations need immediate and complete
visibility to the configuration of assets to FI
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effectively track the total cost of ownership N
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SERVICE DESK USAGE
related to managing changes, resolving
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incidents and administering compliance
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requirements related to contracts,
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warranties, leases and software licenses. CE O

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Solution
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INFRASTRUCTURE CHARGEBACK

LIFECYCLE
Inventory Manager is an integrated
MANAGEMENT LL I G
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element of the PINNACLE

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Communication Management Suite

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INVENTORY OPTIMIZATION
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Inventory Manager helps organizations R

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centralize and automate the lifecycle BU

of asset accountability from requisition

through retirement. Inventory Manager APPLICATION TELEPHONY

provides a comprehensive and flexible CARRIERS

data model that can be configured to track
parameters specific to all types of inventory IN N T
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devices and configured applications. Inventory GRI ME
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Manager empowers your organization with the tools
to implement and sustain a proactive approach to:

• Managing procurements and replacements.

• Tracking storage and distribution of assets.
• Automating maintenance of warranty schedules,
maintenance cycles and reviews.
• Accounting for and analyzing the total cost of ownership.
• Monitoring performance and managing compliance
with organizational and regulatory standards.

www.paetec.com Caring Culture | Open Communication | Unmatched Service | Personalized Solutions

Procurement and Replacement
Inventory Manager improves the process of inventory
operations by providing an automated structure to procuring,
replacing and receiving inventory items. Detailed information
is recorded and tracked for the entire lifecycle of each asset
including serial number, supplying vendor, manufacturer,
warranty, procurement cost and internal resale price. An
extendable array of user-defined parameters ensures the ability
to configure windows to support specific business requirements.
It provides a flexible and powerful structure to:
• Catalog inventory items for efficient organization
and searching.
• Compare historical procurement costs to negotiate
best prices.
• Consolidate procurement requests into bulk purchase orders.
• Automate the population of procurement forms with
required administrative information – vendor, descriptions,
quantity, purchase price, delivery method, etc.
Inventory Manager provides the structure to
enable efficient workflow for:
• Composing purchase requests.
• Consolidating requests for best price purchase orders.
• Receiving inventory items.
• Tracking of key supplier and asset information.
• Streamlining the replacement process.
Caring Culture | Open Communication | Unmatched Service | Personalized Solutions
www.paetec.com
Storage and Distribution
Inventory Manager provides the information you need to
proactively manage the availability of all essential inventory
items. Delays resulting from insufficient quantities on hand
can cause adverse disruptions in business operations. It
provides comprehensive lifecycle support by:
• Providing recommended stock levels for inventory
distributions across multiple warehouses.
• Establishing an audit trail on adjustments made for
storage items that are damaged, stolen, lost
or miscounted.
• Ensuring warehouse quantities are properly reconciled
due to distributions, transfers and returns.
• Enabling complete insight to the storage location of
each inventory item by warehouse.
• Supporting real-time tracking of quantities on hand,
on order, reserved, received but not invoiced, invoiced
but not received, returned for repairs or undergoing
warranty replacement.
• Quickly locating the current location and historical
distribution of deployed inventory items by inventory
item, type, service, organization, technician, service
order, incident, etc.
• Automating cost allocation activities for all
distributed items.
A structured warehouse management framework ensures
the integrity of your inventory operations and alleviates
liabilities of managing changes, resolving incidents and
tracking the true total cost of ownership. Charge back
activities are automatically updated based on
the installation, replacement and return of distributed
inventory items.
Maintenance and Warranties

Inventory Manager provides a central management

repository for categorizing and tracking the key elements
of inventory items like desktops, laptops, printers,
copiers, telephone sets, FAX machines, servers, routers,
switches and handheld devices like pagers, cell phones
and smart phones. Inventory Manager allows you to:

• Define and track the specific configuration of all types

of serialized inventory items.
• Document the warranty requirements and timeframes.
• Schedule maintenance, upgrade, lease and warranty
renewal activities.
• Manage the repair, trade-in and replacement of leased
and warranted items.
• Track inventory loans and establish due dates for
returns.
• Configure business policies for negotiating variances
on expired warranties.

Inventory Manager empowers your organization with

greater control throughout the lifecycle of managing
expensive inventory items. Inventory Manager provides
the insight you need to help reduce operational costs,
accurately track warranties, maintenance contracts,
loans and leases.
Inventory Manager monitors
distribution statistics and
makes recommendations
to help alleviate disruptions
in operations.
ISO 9001:2000
FS 55051
PAETEC’s success depends
upon exceeding customer
expectations every day. We are
intensely focused on customers
and continuously improve the
effectiveness of our quality
management system. PAETEC
has maintained ISO 9000
certification since 2000.
Contact Us
www.pinnsoft.com
software@paetec.com
800.776.2750
Caring Culture | Open Communication | Unmatched Service | Personalized Solutions
www.paetec.com
V6 IN.04.08
Performance Management
Inventory Manager automatically records all transactions to support accurate and easy
analysis of inventory operations. It helps you ensure the most efficient and effective
use of all physical resources by:
• Analyzing distribution and procurement statistics to help ensure a legitimate
balance of cost and revenue against supply versus demand.
• Recommending inventory levels based on business rule parameters defined by
warehouse and management staff.
• Enabling comprehensive financial analysis by tracking procurement cost and resale
price per inventory item.
• Tracking the configuration and status of all warehouse storage items.
• Providing immediate insight to the location and history of all inventory items.
Inventory Manager helps your organization optimize the cost of doing business,
providing you the financial and operational insight to align inventory administrative
activities to business requirements. It improves organizational performance by helping
you avoid over- and under-purchasing, reducing procurement costs and tracking
commitments to avoid penalties related to warranties and leases.
Ask Your PAETEC Solutions Consultant to demonstrate how
PINNACLE customers are leveraging Inventory Manager to:
• Manage inventory warehouse operations in excess of $20 million
in annual transactions.
• Proactively manage supply requirements by having Inventory Manager
recommend thresholds for reordering.
• Guarantee accurate charge backs for all distributed inventory items.