This document outlines the 25 step sequence of service for breakfast at a restaurant. The steps include welcoming guests, seating them, providing menus and beverages, taking orders, serving orders, refilling beverages, clearing dishes, and presenting the bill. The goal is to provide excellent guest service during the breakfast meal.
This document outlines the 25 step sequence of service for breakfast at a restaurant. The steps include welcoming guests, seating them, providing menus and beverages, taking orders, serving orders, refilling beverages, clearing dishes, and presenting the bill. The goal is to provide excellent guest service during the breakfast meal.
This document outlines the 25 step sequence of service for breakfast at a restaurant. The steps include welcoming guests, seating them, providing menus and beverages, taking orders, serving orders, refilling beverages, clearing dishes, and presenting the bill. The goal is to provide excellent guest service during the breakfast meal.
1. WELCOMING GUEST 2. ASK GUEST NAME & TABLE NUMBER 3. CHECK NUMBER OF THE GUEST 4. ESCORT THE GUEST TO THE TABLE 5. UNFOLD THE NAPKIN 6. GIVING MENU 7. POURING ICE WATER 8. GIVING BREAD 9. OFFERING COFFEE OR TEA 10. SERVE COFFEE OR TEA 11. INTRODUCTION TEAM TO THE GUEST 12. MENU RECOMMENDATION/ SUGGESTION 13. TAKING ORDER 14. ASKING MORE COFFEE OR TEA AND SERVE RIGHT AWAY 15. PLEASE THE ORDER IN THE KITCHEN AND CASHIER 16. PICK UP THE ORDER ONE BY ONE 17. MAKE SURE THE SILVER ADJUSTMENT 18. SERVE THE ORDER ONE BY ONE 19. ALWAYS RECHECK THE GUEST NEED AND TABLE 20. ASKING MORE COFFEE OR TEA AND SERVE IT 21. TALK WITH THE GUEST 22. CLEAR UP THE DIRTY PLATE/DISH 23. CRUMBING DOWN AND CLEAN THE TABLE 24. GIVING THE BILL USING BILL COVER 25. FAREWELL TO THE GUEST