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Your Account Summary: Tax Invoice 13 1799 13 Dodo
Your Account Summary: Tax Invoice 13 1799 13 Dodo
You have saved $5,965.57 in Pay on Time Discounts
Billing Details: Lot Number 5 U 4, 41 Howard St Seville Next Scheduled Reading: 01-Nov-2019
Rate Meter Reading Reading Bill Start End Date Usage Daily Avg
Description Number Date Type Days Date (kWh) (kWh)
General Usage 4419942.1 E1/1R 08/08/19 Actual 86 15/05/19 08/08/19 2,156.667 25.08
2,156.667
Sub Total
New Charges For Billing Period Inc GST $961.79
Discounts
Pay On Time Discount - 40.0% of $844.34(usage charges) -$337.72
600 31.0
29.3
30
kWh
27.8
kWh
0
0
Aug-19Jun-19 Apr-19Feb-19Dec-18Oct-18Aug-18 1 2 3 4 5
Jul-19 May-19Mar-19Jan-19Nov-18Sep-18 People in home
Everyone uses electricity differently. For independent information, tips and tools to help you with your bill visit
www.switchon.vic.gov.au.
Energy Saving Tips
Heat only those areas in use at any one time. Close these areas off and keep windows and doors closed. Don't overheat. Set
your thermostat to between 18° to 20°C - every one-degree increase in temperature could increase your energy bill by 15%.
Don't leave the heater running on low overnight or while you are out of the house.
Important Information
Payment Assistance. If you are having difficulty paying your Customer Service or Complaints? Please tell us (on 13 36 36) or
instalments, please call our customer service team to discuss payment email us via www.dodo.com/email if you have any concerns about our
arrangements, concessions and the Utility Relief Grant Scheme. We can service. We take your feedback seriously, as it is the best way for us to
provide information about our Hardship Program and independent identify and correct our processes. You also have the right to ask to
Financial Counselling services. have your complaint referred to a higher level within our customer
service centre.
Concessions. Annual Electricity, Off Peak Electricity, Life Support and
other concessions maybe available. For more information about these Ombudsman Service. If you remain unhappy with our resolution of
concessions, please call us or visit www.dhs.vic.gov.au/concessions. your complaint, you also have the right to refer the complaint to the
energy industry ombudsman. Call the Energy and Water Ombudsman of
Moving Premises? Please provide us with 3 days notice if you are Victoria (EWOV) on 1800 500 509, a free and independent alternative
vacating your premise. Please ask us about products and services that dispute resolution scheme www.ewov.com.au.
may be available in your new premises.
More Information. Our Terms & Conditions, Customer Charter and
Access to Meters. Please ensure that safe and easy access to your our policies about Privacy, Complaint Handling and our Hardship
meters is available for us and your Local Distributor. We will issue an Program are available on our website, or on request, free of charge.
estimated bill if your meters cannot be read.
Contact Us. You can call us on 1300 37 47 57; email us using our
online support service at www.dodo.com/email or write to us at PO Box
631 Collins St West, Melbourne, VIC 8007.