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Washing machine

WAN...

en Instruction Manual and Installation Instructions


Your new washing machine Display rules

You have chosen a Bosch washing : Warning!


machine.
This combination of symbol and signal
Please take a few minutes to read and word indicates a possibly dangerous
become familiar with the advantages of situation. Not heeding the warning can
your washing machine. cause death or injuries.

To meet the high quality demands Caution!


required by Bosch, every washing
This signal word indicates a possibly
machine that leaves our factory is
dangerous situation. Not heeding the
carefully checked to ensure that it
caution can cause property and/or
functions correctly and is in perfect
environmental damage.
condition.
Note/tip
For more information on our products,
accessories, replacement parts and Information about the optimum use of
services, see our website www.bosch- the appliance/any other useful
home.com or contact our after-sales information.
service centres.
1. 2. 3. / a) b) c)
If the operating and installation
instructions describe different models, The steps are represented by numbers
any differences will be pointed out at the or letters.
relevant points in the text.
■ /-
Lists are represented by a small box or
a dash.
Read these operating and installation
instructions before switching on the
washing machine.

2
en

Contents enI structionManual ndInstal tionI structions

8 Intended use. . . . . . . . . . . . . . . . .4 0 Programme default settings. . . 21


rpm 0 . . . . . . . . . . . . . . . . . . . . . . . .21
( Safety instructions . . . . . . . . . . .5 Finished in ñ . . . . . . . . . . . . . . . . . .22
Children/people/pets . . . . . . . . . . . . .5
Installation. . . . . . . . . . . . . . . . . . . . . .6 \ Additional programme settings22
Operation . . . . . . . . . . . . . . . . . . . . . .7 Rinse Plus . . . . . . . . . . . . . . . . . . . .22
Cleaning/Maintenance . . . . . . . . . . . .8
1 Operating the appliance . . . . . . 23
7 Environmental protection . . . . . .9 Preparing the washing machine . . . .23
Packaging/used appliance . . . . . . . . . 9 Select programme/switch on the
Tips on economical use . . . . . . . . . . . 9 appliance. . . . . . . . . . . . . . . . . . . . . .23
Change the programme default settings
5 Positioning and connecting . . .10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Included with the appliance . . . . . . . 10 Select additional programme settings23
Safety instructions. . . . . . . . . . . . . . . 10 Placing laundry into the drum . . . . . .24
Installation surface . . . . . . . . . . . . . . 11 Measure and add detergent and care
Installation on a base or a wooden joist products . . . . . . . . . . . . . . . . . . . . . .24
floor . . . . . . . . . . . . . . . . . . . . . . . . . 11 Starting the programme . . . . . . . . . .25
Installing the appliance in a kitchenette Childproof lock . . . . . . . . . . . . . . . . .25
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Adding/removing laundry . . . . . . . . .26
Removing the transport bolts . . . . . . 11 Changing the programme . . . . . . . . .26
Hose and cable lengths . . . . . . . . . . 12 Cancelling the programme . . . . . . . .26
Water inlet. . . . . . . . . . . . . . . . . . . . . 12 Programme end during Rinse Stop . .26
Water outlet . . . . . . . . . . . . . . . . . . . 13 Programme end . . . . . . . . . . . . . . . .26
Levelling . . . . . . . . . . . . . . . . . . . . . . 14 Removing laundry/switching off the
Electrical connection. . . . . . . . . . . . . 14 appliance. . . . . . . . . . . . . . . . . . . . . .27
Before washing for the first time . . . . 15
Transportation. . . . . . . . . . . . . . . . . . 15 Q Appliance settings . . . . . . . . . . 27
* Getting to know the appliance 16 2 Cleaning and maintenance. . . . 28
Washing machine . . . . . . . . . . . . . . . 16 Machine housing/control panel . . . . .29
Control panel . . . . . . . . . . . . . . . . . . 17 Drum . . . . . . . . . . . . . . . . . . . . . . . . .29
Display panel . . . . . . . . . . . . . . . . . . 17 Descaling . . . . . . . . . . . . . . . . . . . . .29
Detergent drawer and housing . . . . .29
Z Laundry. . . . . . . . . . . . . . . . . . . .19 Cleaning the measuring aid A for liquid
detergent . . . . . . . . . . . . . . . . . . . . . .30
Preparing the laundry . . . . . . . . . . . . 19
Detergent solution pump blocked . . .30
Sorting laundry . . . . . . . . . . . . . . . . . 19
The drain hose at the siphon is blocked
Soaking . . . . . . . . . . . . . . . . . . . . . . 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Filter in the water supply is blocked .31
C Detergent . . . . . . . . . . . . . . . . . .20
Correct selection of detergent . . . . . 20 3 Faults and what to do about them
Saving energy and detergent . . . . . . 21 32
Emergency release . . . . . . . . . . . . . .32

3
en Intended use

Information on the display panel . . . 33


Faults and what to do about them . . 34 8 Intended use
4 After-sales service . . . . . . . . . . 35 ■
Intedus This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.

4
Safety instructions en

: Warning
( Safety instructions Risk of death!
Children may lock themselves inside
The following safety information and
Safetyinstrucions
appliances and find themselves in a life-
warnings are provided to protect you threatening situation.
from injury and to prevent material ■ Do not position the appliance behind
damage to your surroundings. a door, as this may obstruct the
It is nevertheless important to take the appliance door or prevent it from
necessary precautions and to proceed opening completely.
with care when installing, maintaining, ■ Once an appliance has reached the
cleaning and operating the appliance. end of its life, pull the mains plug
from the socket before severing the
Children/people/pets mains cable, and then destroy the
lock on the appliance door.
: Warning : Warning
Risk of death!
Risk of suffocation!
Children and other people who are
If allowed to play with the packaging/
unable to assess the risks involved
plastic film or packing components,
when using the appliance may injure
children may become caught in these or
themselves or may find themselves in
pull them over their heads and
life-threatening situations. Therefore
suffocate.
please note:
Keep packaging, plastic film and
■ The appliance may be used by packing components away from
children over the age of 8 years and children.
by persons with reduced physical,
sensory or mental capacity or by : Warning
persons with a lack of experience or Risk of poisoning!
knowledge as long as they are
Detergents and care products may
supervised or have received
result in poisoning if consumed.
instruction on how to use the
If accidentally swallowed, seek medical
appliance safely and they have
advice. Keep detergents and care
understood the potential risks of
products out of the reach of children.
using the appliance.
■ Children must not play with this : Warning
appliance. Risk of burns!
■ Do not allow children to clean or
When washing at high temperatures, the
maintain this appliance
glass in the appliance door becomes
unsupervised.
hot.
■ Keep children under 3 years and Stop children from touching the
pets away from this appliance. appliance door when it is hot.
■ Do not leave the appliance
unattended when children or other : Warning
people who are unable to assess the Eye/skin irritation!
risks are in the vicinity.
Contact with detergents or care
products may cause eye/skin irritation.
Rinse eyes/skin thoroughly if they/it
come(s) into contact with detergents or
care products. Keep detergents and
care products out of the reach of
children.
5
en Safety instructions

Installation : Warning
Risk of fire/material damage/damage
: Warning to the appliance!
Risk of electric shock/fire/material The use of extension cords or power
damage/damage to the appliance! strips may result in fire due to
If the appliance is not installed properly, overheating or short circuiting.
this may lead to a dangerous situation. Connect the appliance directly to an
Ensure the following: earthed socket that has been correctly
■ The mains voltage on your power installed. Do not use extension cords,
socket must match the rated voltage power strips or multi-way couplers.
specified on the appliance
(identification plate). The connected : Warning
loads and the required fuse Risk of injury/material damage/
protection are specified on the damage to the appliance!
identification plate. ■ The appliance may vibrate or move
■ The mains plug and the protective when in operation, potentially
contact socket must match and the resulting in injury or material
earthing system must be correctly damage.
installed. Place the appliance on a clean,
■ The installation must have an even, solid surface and, using a
adequate cross section. spirit level to guide you, level it with
■ The mains plug must be freely the screw-in feet.
accessible at all times. If this is not Risk of inIfjury/materi
■ youal damage/damage
take hold to the applofiance!any of the
possible, in order to comply with the appliance's protruding parts (e.g. the
relevant safety regulations, a switch appliance door) in order to lift or
(all pole disconnection) must be built move it, these parts may break off
into the permanent installation in and cause injury.
accordance with electrical Do not take hold of any of the
installation regulations. appliance's protruding parts in order
■ If using a residual current circuit to move the appliance.
breaker, only use one that bears the
following mark: z. The presence of : Warning
this mark is the only way to be sure Risk of injury!
that it fulfils all the applicable ■ The appliance is very heavy. Lifting it
regulations. may result in injury.
Do not lift the appliance on your
: Warning own.
Risk of electric shock/fire/material Risk of inThe
■ jury! appliance has sharp edges on
damage/damage to the appliance! which you could cut your hands.
If the appliance's mains cable is altered Do not take hold of the appliance by
or damaged, this may result in electric its sharp edges. Wear protective
shock, short circuiting or fire due to gloves to lift it.
overheating. Risk of inIfjury!the hoses and mains cables are

The mains cable must not be kinked, not correctly routed, they may
crushed or altered, and must not come constitute a tripping hazard, which
into contact with any heat sources. may result in injury.
Route hoses and cables such that
they do not constitute a tripping
hazard.

6
Safety instructions en

Caution! e.g. stain remover/cleaning solvent,


Material damage/damage to the may cause an explosion in the drum.
appliance Rinse the laundry thoroughly with water
■ If the water pressure is too high or before washing it in the machine.
too low, the appliance may not be : Warning
able to operate properly, and it may
also result in material damage or Risk of poisoning!
damage to the appliance. Poisonous fumes may be given off by
Make sure that the water pressure in cleaning agents that contain solvents,
the water supply facility is at least e.g. cleaning solvent.
100 kPa (1 bar), and does not Do not use cleaning agents that contain
exceed 1000 kPa (10 bar). solvents.
MaterialIfdamage/damage
the water to the appliahoses
nce are altered or

damaged, this may result in material
: Warning
damage or damage to the Risk of injury!
appliance. ■ If you support your weight/sit on the
The water hoses must not be kinked, appliance door when it is open, the
crushed, altered or severed. appliance may tip over, which may
MaterialThe
■ useto theofapplhoses
damage/damage iance supplied by other result in injury.
brands to connect to the water Do not support your weight on the
supply may result in material appliance door when it is open.
damage or damage to the Risk of inIfjury!you climb onto the appliance, the

appliance. worktop may break, which may


Use the hoses supplied with the result in injury.
appliance or genuine spare part Do not climb onto the appliance.
hoses only. Risk of inIfjury!you reach into the drum while it is

MaterialThe
■ appliance
damage/damage to the appliance is secured for still rotating, you risk injuring your
transportation by transport locking hands.
devices. If the transport locking Wait until the drum has stopped
devices are not removed before the rotating.
appliance is operated, this may : Warning
result in damage to the appliance.
It is important to completely remove Risk of scalding!
all transport locking devices before When washing at high temperatures,
using the appliance for the first time. there is a risk of scalding if you come
Make sure that you retain these into contact with hot detergent solution
transport locking devices separately. (e.g. when draining hot detergent
It is important to refit the transport solution into a washbasin).
locking devices if the appliance is to Do not reach into the hot detergent
be transported, in order to prevent solution.
the appliance from being damaged : Warning
in transit.
Eye/skin irritation!
Detergent and care products may spray
Operation out if the detergent drawer is opened
while the appliance is in operation.
: Warning Rinse eyes/skin thoroughly if they/it
Risk of explosions/fire! come(s) into contact with detergents or
Laundry that has been pretreated with care products. If accidentally swallowed,
cleaning agents that contain solvents, seek medical advice.

7
en Safety instructions

Caution! ■ Repairs and any other work on the


Material damage/damage to the appliance must only be conducted
appliance by our customer service or by an
■ If the amount of laundry in the electrician. The same applies for
appliance exceeds its maximum replacing the mains cable (when
load capacity, it may not be able to necessary).
operate properly, or this may result ■ Spare mains cables can be ordered
in material damage or damage to from our customer service.
the appliance. : Warning
Do not exceed the maximum load
capacity of dry laundry. Make sure Risk of poisoning!
you comply with the maximum load Poisonous fumes may be given off by
capacities specified for each of the cleaning agents that contain solvents,
programs → Supplementary sheet e.g. cleaning solvent.
for the operating and installation Do not use cleaning agents that contain
instructions. solvents.
MaterialIfdamage/damage
you pour to the applthe
iance wrong quantity of

detergent or cleaning agent into the
: Warning
appliance, this may result in material Risk of electric shock/material
damage or damage to the damage/damage to the appliance!
appliance. If moisture penetrates the appliance,
Use detergents/care products/ this may cause it to short circuit.
cleaning agents and softeners in Do not use a pressure washer, steam
accordance with the manufacturers' cleaner, hose or spray gun to clean
instructions. your appliance.
: Warning
Cleaning/Maintenance Risk of injury/material damage/
damage to the appliance!
: Warning The use of spare parts and accessories
Risk of death! supplied by other brands is dangerous
The appliance is powered by electricity. and may result in injury, material
There is a risk of electric shock if you damage or damage to the appliance.
come into contact with live components. For safety reasons, use genuine spare
Therefore please note: parts and accessories only.
■ Switch off the appliance. Disconnect
the appliance from the power supply Caution!
(pull out the plug). Material damage/damage to the
■ Never take hold of the mains plug appliance
with wet hands. Cleaning agents and agents for
■ When removing the mains plug from pretreating laundry (e.g. stain removers,
the socket, always take hold of the prewash sprays, etc.) may cause
plug itself and never the mains damage if they come into contact with
cable, otherwise this may damage the surfaces of the appliance. Therefore
the mains cable. please note:
■ Do not make any technical ■ Do not allow these agents to come
modifications to the appliance or its into contact with the surfaces of the
features. appliance.
■ Clean the appliance with nothing but
water and a soft, damp cloth.
■ Remove any detergent, spray or
other residues immediately.
8
Environmental protection en

■ If the laundry is subsequently dried


7 Environmental in a tumble dryer, select the spin
protection speed according to the tumble dryer
manufacturer's instructions.
Packaging/used appliance
Enviromentalprotecion

) Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (Waste
Electrical and Electronic
Equipment - WEEE).
This directive specifies the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.

Tips on economical use


■ For optimum energy and water
savings, fill the appliance with the
maximum amount of laundry for
each programme.
Overview of programmes
~ Supplementary sheet for the
operating and installation
instructions.
■ Save energy and detergent when
washing lightly and normally soiled
laundry.
~ "Detergent" on page 20
■ The temperatures which can be
selected refer to the care labels on
the textiles. The temperatures used
in the machine may deviate from this
to ensure you get the optimum
combination of energy-saving and
washing results.
■ In order to save energy, the
appliance switches to energy saving
mode. The display panel lighting
goes out after a few minutes and the
A button flashes.
~ "Display panel" on page 17

9
en Positioning and connecting

In addition, a hose clamp (24 - 40 mm


5 Positioning and diameter, available from specialist
connecting dealers) is required to connect the
water drain hose to a siphon.
Included with the appliance
Posit onigadconetig Useful tools
■ Spirit level for aligning
Note: Check the machine for transport ■ Spanner for loosening the transport
damage. Never use a damaged bolts and for aligning the appliance
machine. If you have any complaints, feet
contact the dealer from whom you
purchased the appliance or our Safety instructions
customer services.
: Warning
Risk of injury!
+ ■ The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine; wear
protective gloves.
■ If the washing machine is lifted by its
protruding parts (e.g. the washing
 machine door), the components may
break off and cause injuries.
 Do not lift the washing machine by
protruding parts.
■ If the hose and mains cables are not
# routed properly, there is a risk of
tripping and injury.
Route hoses and cables in such a
( Transport bolts way that there is no risk of tripping.
0 Rear cover Caution!
8 Mains cable Damage to the appliance
@ Water drain hose
Frozen hoses may rip/burst.
H Support Structs, you can remove
Do not install the washing machine in
them by yourself as required.
areas exposed to frost or outdoors.
The appliance also contains: Caution!
■ Supplementary sheet for the Water damage
operating and installation The connection points for the water
instructions supply hose and water drain hose are
■ After-sales service location directory* under high water pressure. To prevent
■ Warranty* leaks and water damage, you must
■ Cover caps for openings after the follow the instructions in this section.
transport bolts have been removed
■ Bottom cover. Please install it Notes
correctly before using the appliance* ■ In addition to the safety information
■ Water supply hose listed here, the local water and
■ Elbow for securing the water drain electricity supplier may have special
hose* requirements.
■ If in doubt, have the appliance
* depending on the model connected by a specialist.
10
Positioning and connecting en

Installation surface Removing the transport bolts


Note: The washing machine must be Caution!
aligned in a stable manner so that it Damage to the appliance
does not move around. ■ The machine is secured for
■ The installation surface must be firm transportation using transport bolts.
and level. If the transport bolts are not
■ Soft floors/floor coverings are not removed, the machine may become
suitable. damaged when it is operated.
Before using the appliance for the
Installation on a base or a first time, make sure that you
wooden joist floor completely remove all four transport
bolts. Keep the bolts in a safe place.
Caution! ■ To prevent transport damage from
Damage to the appliance occurring if the appliance is moved
at a later date, you must refit the
The washing machine may "wander" transport bolts before transporting
and tip/topple from the base when the appliance.
spinning.
The feet of the appliance must be Note: To avoid injury, take care when
secured with holding brackets. handling these.
Note: On wooden joist floors, install the 1. Use a spanner to loosen all fixing
washing machine: bolts until they turn freely.
■ In a corner, if possible, 2. All four parts will fall to the floor
■ On a water-resistant wooden board when you tip the machine.
(min. 30 mm thick) which is screwed
tightly to the floor.

Installing the appliance in a


kitchenette
: Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required. 3. Insert the cover caps which you will
■ Only install the washing machine find in the bag containing the
underneath a continuous worktop documentation.
that is securely connected to
adjacent cabinets.

11
en Positioning and connecting

Water inlet
: Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Notes
■ To prevent leakage or water
& damage, follow the instructions in
this section!
■ Only operate the washing machine
using cold mains water. Do not
connect to the mixer tap of an
unpressurised hot-water apparatus.
Hose and cable lengths ■ Do not remove the water inlet hose
frequently as the loose connection
■ Left-hand connection will lead to leaks. We recommend
that you use a water inlet hose that is
specially made for the machine.
a FP ■ Do not use a used supply hose. Only
use the supply hose supplied or one
a FP
that was purchased from an
authorised specialist retailer.
P
■ Do not kink or squash the water
F supply hose.
PD[FP

a
■ Do not alter (shorten, cut through)
the water supply hose (otherwise its
strength is no longer guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections
■ Right-hand connection are tightened too much with a tool
(pliers), the thread may become
damaged.
a ■ If in doubt, have the appliance
connected by a technician.
a
Optimum water pressure in the supply
network
a At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)


When the tap is open, the water flow is


at least 8 l/min.
The following are available from If the water pressure is higher than this,
specialist retailers/our after-sales a pressure-reducing valve must be
service: installed.
■ Extension for cold water supply
hose.
■ A longer supply hose.
12
Positioning and connecting en

Connect the water supply hose to the Caution!


water tap (¾" = 26.4 mm) and to the Damage to the appliance/fabrics
appliance: If the end of the drain hose is
immersed in the drained water, water
may be sucked back into the
appliance and may damage the
appliance/fabrics.
Make sure that:
– The plug does not block drainage
from the sink.
– The end of the drain hose is not
Note: Open the water tap carefully, immersed in the drained water.
checking the leak tightness of the – The water drains away quickly
connection points. The screw enough.
connection is under mains water
pressure.

Water outlet
Caution!
Water damage
If the drain hose slips out of the wash ■ Drainage into a siphon
basin or the connection point during The connection point must be
draining due to high water pressure, any secured using a hose clamp with a
escaping water may cause water diameter of 24-40 mm (available
damage. from specialist dealers).
Secure the drain hose so that it cannot
slip out.
Note: Do not kink the water drain hose
or put strain on it lengthways.
You can lay the water drain hose as
follows:
■ Outlet in a sink ■ Outlet into a plastic pipe with
: Warning rubber bushing or into a drainage
Risk of scalding! pit
When you are washing at high
temperatures, there is a risk of
scalding if you come into contact
with hot water e.g. if hot water is
being drained into a wash basin.
Do not reach into the hot water.

13
en Positioning and connecting

Levelling Notes
■ The mains voltage and voltage
Level the appliance using a spirit level. indicated on the washing machine
Incorrect levelling may result in intense (rating plate) are the same.
noise, vibrations and "wandering". The connected load and fuse
required are specified on the rating
1. Loosen the lock nuts using a plate.
wrench, by turning it in a clockwise ■ The washing machine is only
direction. connected to an alternating current
2. Check the alignment of the washing supply via a properly installed
machine with a spirit level, and earthed socket.
adjust it if necessary. Change the ■ The mains plug fits the socket.
height by turning the appliance feet. ■ The cable cross-section is adequate.
All four appliance feet must stand ■ The earthing system is properly
firmly on the ground. installed.
3. Tighten the lock nut against the ■ The mains cable is only replaced by
housing. a qualified electrician (if this is
In doing so, hold the foot tight and necessary). Replacement mains
do not adjust its height. cables are available from the after-
The lock nuts on all four appliance sales service.
feet must be screwed tightly against ■ No multiple plugs/couplings or
the housing. extension cables are used.
■ If an earth-leakage circuit breaker is
used, only a type which displays the
z symbol is used.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■ The mains plug can be accessed at
all times.
■ The mains cable is not kinked,
Electrical connection squashed, altered or cut through.
■ The mains cable does not come into
: Warning contact with heat sources.
Risk of death!
There is a risk of electric shock if you
touch live components.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■ Never unplug the mains plug during
operation.
Observe the following information and
ensure that:

14
Positioning and connecting en

Before washing for the first Transportation


time e.g. when moving home
The washing machine was thoroughly
Preparatory work:
tested before leaving the factory. To
1. Turn off the water tap.
remove any residues from the product
2. Reduce the water pressure in the
and to remove water that may be left
supply hose.
over from the test, run the first wash
~ "Filter in the water supply is
cycle without any laundry.
blocked" on page 31
Note: The washing machine must be 3. Drain the remaining detergent
correctly installed and connected. solution.
~ Page 10 ~ "Detergent solution pump
blocked" on page 30
1. Check the appliance. 4. Disconnect the washing machine
Note: Never use a damaged from the mains.
machine. Inform the after-sales 5. Remove the hoses.
service.
2. Connect the mains plug. Installing the transport bolts:
3. Turn on the water tap. Remove four covers and the rear cover.
4. Do not load any laundry. Close the Insert and tighten the transport bolts.
door. Before switching on the appliance
5. Depending on the model, run the again:
Drum clean * or Cotton 90 °C
programme. Notes
6. Open the detergent drawer. ■ The transport bolts must be
7. Pour approximately 1 litre of water removed. ~ Page 11
into compartment II. ■ To prevent unused detergent from
8. Pour standard detergent into flowing straight into the drain during
compartment II. the next wash: Pour approx. 1 litre of
Note: To prevent foaming, only use water into compartment II and start
half the amount of detergent the Spin program.
recommended by the detergent
manufacturer. Do not use detergents
designed for wool or delicates.
9. Close the detergent drawer.
10. Press the A button.
11. When the programme ends, switch
off the appliance.
Your washing machine is now ready to
use.

* depending on the model

15
en Getting to know the appliance

* Getting to know the appliance


Washing machine
Getingtoknwtheaplince




( Detergent drawer
0 Operating/display panel
8 Loading door with door handle
@ Service flap

16
Getting to know the appliance en

Control panel
Control panel differs depending on the
model

 
( Programmes ~ Supplementary 0 Programme selector
sheet for the operating and 8 Display panel for settings and
installation instructions. information

Display panel
Note: The tables show possible setting
Button Display Description
options and information in the display
indicator
panel; these differ depending on the
model. ( selectable rpm 0
- - -, ‹ - in rpm; ‹ = no spin cycle,
‚‹‹‹ ** draining only; - - - = Rinse
Stop
0 Finished in ñ
e.g. ƒ:„‹ Program duration depends
on the program selection
in h:min (hours:minutes)
‚ - ƒ… œ End of programme (“Fin-
 ished in” time) after ... h
(hours)
 #
8 Additional program set-
tings: ~ Page 22
* depending on the model
** depending on the selected program, settings
and model

17
en Getting to know the appliance

Button Display Description Display in- Description


indicator dicator
ô Rinse Plus ¢ Indicator lamp for Drum
@ A Button for starting a pro- clean programme*
gram, Interrupting a pro- ~ "Information on the
gram, e.g. to add items of display panel" on page 33
laundry and cancelling a ~ "Appliance settings"
program on page 27
* depending on the model “:-- Fault display
** depending on the selected program, settings
and model ~ "Information on the
display panel" on page 33
More information on the display panel ‹ -… Signal setting
Display in- Description ~ "Appliance settings"
dicator on page 27
7.5 kg** Load recommendation * depending on the model
Program progress: ** depending on the selected program, settings
and model
N Washing
à Rinsing Note: Energy saving mode
0 Spinning In order to save energy, the appliance
switches to energy saving mode. The
“Ÿš Program end display lighting goes out after a few
- -- Program end during Rinse minutes and the A button flashes. To
Stop activate the lighting, press any button.
The energy saving mode is not
è Washing machine door activated if a programme is running.
~ "Adding/removing
laundry" on page 26
~ "Faults and what to do
about them" on page 32
r Tap
~ "Faults and what to do
about them" on page 32
E Childproof lock
~ "Childproof lock"
on page 25
~ "Faults and what to do
about them" on page 32
* depending on the model
** depending on the selected program, settings
and model

18
Laundry en

Sorting laundry
Z Laundry
Sort your laundry according to the care
Preparing the laundry
Laundry
instructions and manufacturer's
information on the care labels,
Caution! depending on:
Damage to the appliance/fabrics
■ Type of fabric/fibre
Foreign objects (e.g. coins, paper clips, ■ Colour
needles, nails) may damage the laundry
or components in the washing machine. Note: Laundry may discolour. Wash
white and coloured items separately.
Therefore, note the following tips when Wash new coloured items separately
preparing your laundry: the first time you wash them.
■ Soiling
■ Empty any pockets. Wash laundry with the same level of
soiling together.
Some examples of soiling
levels:~ "Saving energy and
detergent" on page 21
– Light: Do not need to pretreat,
select the Speed * setting if
necessary
– Normal
■ Check for metal items (paper clips, – Heavy: Load less laundry, need
etc.) and remove them. to pretreat.
■ Wash delicates in a laundry bag – Stains: Remove/pretreat stains
(tights, underwired bras, etc.). while they are fresh. First dab
with soapy water; do not rub.
Then wash the items of laundry
with the appropriate programme.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
■ Symbols on the care labels
■ Remove curtain fittings or place Note: The numbers in the symbols
curtains in a laundry bag. indicate the maximum washing
■ Close any zips, button up any cover temperature that may be used.
buttons.
■ Brush sand out of pockets and M Suitable for normal washing
collars. process;
e.g. Cotton programme
N A gentle washing process is
required;
e.g. Easy-care programme
O An especially gentle washing
process is required; e.g.
Delicates/Silk programme
W Suitable for washing by hand;
e.g. Wool programme
Ž Do not appliance wash.
* depending on the model
19
en Detergent

Soaking
C Detergent
1. Pour soaking agent/detergent into
compartment II in accordance with Correct selection of detergent
Detrgn

the manufacturer's instructions. The care label is crucial to ensure


2. Select the desired programme. correct detergent selection, temperature
3. Press the A button to start the and laundry treatment.
programme.
4. After approx. ten minutes, press the ■ Standard detergent with optical
A button to pause the programme. brighteners
5. After the desired soaking time, press suitable for heat-resistant white
the A button again to continue or washing made from linen or cotton
change the programme. Programme: Cottons /
cold – max. 90 °C
Notes ■ Detergent for colours without
■ Load laundry of the same colour. bleach or optical brighteners
■ No additional detergent is required; suitable for coloured washing made
the soaking solution is used for from linen or cotton
washing. Programme: Cottons /
cold – max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care /
cold – max. 60 °C
■ Detergent for delicates
suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicates/Silk /
cold – max. 40 °C
■ Detergent for woollens
suitable for woollen fabrics
Programme: Wool / cold – max. 40
°C

20
Programme default settings en

Saving energy and detergent


0 Programme default
For light and normal soiling, you can
save energy (lower washing settings
temperature) and detergent. The programme default settings for all
Progamedfault seings

programmes are preset at the factory


Saving Soiling/note
and are displayed in the display panel
Reduced temper- Light after the programme is selected.
ature and deter- No visible dirt or stains. Cloth- You can change the default settings by
gent quantity as ing has taken on some body repeatedly pressing the corresponding
per the recom- odour, e.g.: buttons until the required settings are
mended dosage ■ Light summer/sports displayed in the display panel.
clothing (worn for a few
hours) Note: Pressing and holding the button
■ T-shirts, shirts, blouses automatically runs through the setting
(worn for up to one day) values until the last one. Press the
■ Guest bed linen and hand button once more and you will be able
towels (used for one day) to change the setting values again.
Normal
Visible dirt or a few light The available settings vary depending
stains, e.g.: on the model.
■ T-shirts, shirts, blouses You can find an overview of all settings
(sweat soaked, worn a available for selection in each
few times) programme on the supplementary sheet
■ Towels, bedding (used for for the operating and installation
up to one week) instructions.

rpm 0
Depending on what stage the
Temperature as Heavy programme is in, you can change the
per the care label spin speed (in rpm; revolutions per
Dirt and/or stains clearly visi- minute) before and during the
and detergent ble, e.g. tea towels, baby
quantity as per programme.
items, work clothing
the recom- Setting 0: The rinsing water is drained
mended dosage but there is no final spin. The laundry
for heavy soiling stays wet inside the drum, e.g. for items
that should not be spun.
Note: When measuring the amount of Setting - - -: (Rinse Stop) = no final
all detergents/additives/care products spin. The laundry stays in the water after
and cleaning agents, please always the final rinse.
check the manufacturer's instructions
You can select "Rinse Stop" to prevent
and information.
creasing if the laundry will not be taken
~ "Measure and add detergent and
out of the washing machine immediately
care products" on page 24
after the program has ended.
To continue/end the program see
~ Page 26

21
en Additional programme settings

Note: The maximum speed that can be ■ Load size/type of textiles (longer
set depends on the model and washing for higher load and for
programme that has been selected. textiles which absorb more water),
■ Imbalances (e. g. due to fitted
Finished in ñ sheets) are offset with several start-
ups of spin cycles,
Before starting the programme, you ■ Fluctuations in power supply,
can preselect the programme end ■ Water pressure (infeeding speed).
("Finished in" time) in hourly increments
(h = hour) up to a maximum of 24
hours.
To do this:
1. Select a programme. \ Additional programme
The programme duration is settings
displayed for the selected
programme, e.g. ƒ:„‹ Rinse Plus
Adit onalprogamestings

(hours:minutes).
2. Press the Finished in ñ button
repeatedly until the required number Increased water level and additional
of hours is displayed. rinse cycle; extended washing time. For
3. Press the A button. areas with very soft water or for further
The door will be locked. enhancing the spin result.
The selected number of hours (e.g.
‰ h) is shown in the display panel
and counts down until the wash
programme starts. The duration of
the programme is then displayed.
Note: The programme duration is
included in the selected “Finished
in” time.
During the timer count-down, you can
change the preselected number of
hours as follows:
1. Press the A button.
2. Use the Finished in ñ button to
change the number of hours.
3. Press the A button.
During the timer count-down you can
add or remove laundry as required.
Note: The length of the programme is
automatically adjusted when the
programme is running.
Certain factors can affect the
programme length, e.g.:
■ Programme settings,
■ Detergent dosage (additional rinse
cycles if required due to foaming),

22
Operating the appliance en

■ The maximum load and the duration


1 Operating the of the programme (alternately)
appliance Note: The maximum load appears only
when the door is opened.
Preparing the washing
Operatingheaplince

machine Change the programme


Notes default settings
■ The washing machine must be
correctly installed and connected. You can use the default settings or
~ "Positioning and connecting" change them.
on page 10 To do this, repeatedly select the
■ Before washing for the first time, run corresponding button until the required
a wash cycle without laundry. setting is displayed.
~ "Before washing for the first The settings are activated without
time" on page 15 needing to be confirmed.
1. Connect the mains plug. They are not saved when the appliance
2. Turn on the water tap. is switched off.
3. Open the door. ~ "Programme default settings"
4. Check that the drum is completely on page 21
drained. Drain if necessary.
Overview of programmes ~
Supplementary sheet for the operating
and installation instructions.

Select additional programme


settings
By selecting additional settings, you can
better adapt the washing process to
Select programme/switch on your items of laundry.
the appliance The settings can be selected or
deselected depending on the
Note: If you have activated the programme progress.
childproof lock, you must first deactivate
it before you can set a programme. The indicator lamp for the button lights
~ "Childproof lock" on page 25 up if a setting is active.
The settings are not saved when the
Use the programme selector to select appliance is switched off.
the required programme. The
programme selector can be rotated in ~ "Additional programme settings"
either direction. on page 22
The appliance is switched on. Overview of programmes ~
Supplementary sheet for the operating
The programme default settings for the and installation instructions.
selected programme appear in the
display panel:

23
en Operating the appliance

Placing laundry into the drum Measure and add detergent


and care products
: Warning
Risk of death! Caution!
Items of laundry pretreated with Damage to the appliance
cleaning agents that contain solvents, Cleaning agents and agents for pre-
e.g. stain remover/cleaning solvent, treating laundry (e.g. stain removers,
may cause an explosion after being prewash sprays, etc.) may cause
loaded into the washing machine. damage if they come into contact with
Hand-rinse items of laundry thoroughly the surfaces of the washing machine.
beforehand. Do not allow these agents to come into
Notes contact with the surfaces of the washing
machine. If necessary, immediately wipe
■ Mix items of laundry of varying sizes.
away spray residue and other residues/
Laundry items of different sizes
droplets with a damp cloth.
distribute themselves better during
the spin cycle. Individual items of
Dosing
laundry may lead to imbalances.
■ Observe the specified maximum Dose the detergents and care products
load. Overfilling has a negative according to:
impact on the washing result and
promotes creasing. ■ Water hardness (ask your water
supply company)
1. Place presorted items of laundry ■ The manufacturer's instructions on
unfolded in the washing drum. the packaging
2. Make sure that no items of laundry ■ The amount of laundry
are trapped between the washing ■ Soiling
machine door and the rubber seal,
and close the door. Filling
: Warning
Eye/skin irritation!
Detergents and care products may
spray out if the detergent drawer is
opened while the machine is in
operation.
Open the drawer carefully.
The A button indicator lamp flashes to Rinse eyes/skin thoroughly if they come
indicate that the washing programme into contact with detergents or care
can be started. It is possible to change products.
the settings. If accidentally swallowed, seek medical
~ "Programme default settings" advice.
on page 21
~ "Additional programme settings" Note: Dilute viscous fabric softener and
on page 22 fabric conditioner with a little water. This
prevents blockages in the washing
machine's piping.
Pour the detergent and care products
into the appropriate compartments:

24
Operating the appliance en

Note: Do not use the measuring aid for


gel detergents.
For models without a measuring aid,
pour the liquid detergent into the
appropriate dispenser or place it in the
drum.

Measuring aid A* For liquid detergent Starting the programme


Compartment II Detergent for the
main wash, water Press the A button. The indicator lamp
softener, bleach, lights up and the programme starts.
stain remover
The display panel shows the “Finished
Compartment i Fabric softener, liquid in” time while the programme is running
starch; or the programme duration and the
do not exceed max. programme progress symbols once the
Compartment I Detergent for pretreat wash cycle has started.
and clothing ~ "Display panel" on page 17
disinfectant. (only for
the appliance with
pretreat and Childproof lock
disinfectant function)
( E 3 sec.)
* depending on the model You can lock the washing machine to
prevent the functions you have set from
1. Pull out the detergent drawer as far being changed inadvertently.
as possible.
2. Add detergent and/or care products. To activate/deactivate, press and hold
3. Close the detergent drawer. the rpm 0 and Finished in ñ buttons
at the same time for approx.
Measuring aid* for liquid detergent three seconds. The E symbol appears
in the display panel.
Position the measuring aid for dosing
the correct amount of liquid detergent: ■ E lights up: The childproof lock is
1. Pull out the detergent drawer. Insert active.
the measuring aid into compartment ■ E flashes: The childproof lock is
II for main wash. active and the programme selector
2. Pour liquid detergent into measuring has been adjusted. If you reset the
aid and do not exceed the maximum programme selector to the initial
mark. programme, the symbol lights up
3. Reinsert the drawer. again.
Notes
0$; ■ If the appliance is switched off while
the programme is running and
childproof lock is activated, the
programme continues when the
appliance is switched back on.
■ To remove the laundry at the end of
the programme, deactivate the
childproof lock.
* depending on the model

25
en Operating the appliance

■ The childproof lock remains active, Cancelling the programme


even once the washing machine has
been switched off. For programmes at high temperature:
1. Press the A button.
Adding/removing laundry 2. To cool down laundry: Select Rinse.
3. Press the A button.
After starting the programme, you can
add or remove laundry as required. For programmes at low temperature:
1. Press the A button.
Press the A button to pause the 2. Select Spin.
programme. The A button indicator 3. Press the A button.
lamp flashes and the machine checks
whether it is possible to add or remove
laundry. Programme end during Rinse
Stop
■ If the è symbol disappears in the
display panel, the washing machine - - - appears in the display panel and
door is unlocked. You can add or the indicator lamp of the A button
remove laundry. flashes.
Notes
– Do not leave the door open for Continue the programme by:
too long when adding/removing ■ Pressing the A button (the laundry
laundry as water from the laundry will be spun with the default spin
may leak out. speed setting*) or
– The load display is not active ■ Selecting a spin speed or setting the
during reloading. programme selector to Spin and
Press the A button to continue the then pressing the A button.
programme.
■ If the è symbol lights up in the Programme end
display panel, it is not possible to
add or remove laundry. End appears in the display panel and
Note: For safety reasons, the door the indicator lamp of the A button is
remains locked when the water level off.
or temperature is high, or while the
drum is turning.

Changing the programme


If you have started the wrong
programme by mistake, you can
change it as follows:
1. Press the A button.
2. Select another programme.
3. Press the A button. The new
programme starts from the
beginning.
* depending on the chosen
programme ~ Overview of
programmes on supplementary
sheet for the operating and
installation instructions

26
Appliance settings en

Removing laundry/switching
off the appliance
Q Appliance settings
You can change the following settings:
1. Turn the program selector to off
Apliancest ings

position$. The appliance is ■ The volume of the information


switched off. signals (e.g. at the end of the
2. Turn off the tap. Disconnect the programme) and/or
mains cable. ■ The volume of the button signals
3. Open the door and remove the and/or
laundry. ■ Switch on or off the drum clean
reminder*.
Notes
■ Always wait until the program ends, In order to change these settings you
as the appliance could still be will need to activate the setting mode.
locked.
■ If the display panel goes off at the 

end of a program, the energy-saving

mode is active.Press any button to 
activate the panel.
■ Do not leave any items of laundry in
the drum.They may shrink in the next
wash or discolour another item.
■ Remove any foreign objects from the 1/2/3/4... positions on the
drum and the rubber seal – risk of programme selector
rusting.
■ Wipe the rubber seal dry. Activating the setting mode
1. Turn the programme selector to
position 1. The washing machine is
switched on.
2. Press the A button and, at the
same time, turn the programme
selector clockwise to position 2.
Release the button.
The setting mode is activated and the
■ Leave the door and detergent preset volume for the information
drawer open so that any residual signals appears in the display panel
water can evaporate. (e.g. at the end of the programme).
Changing the volume
■ To change the volume of the
information signals, use the
Finished in ñ button while the
programme selector remains at
position 2.
■ To change the volume of the button
signals, rotate the programme
selector to position 3. Use the
Finished in ñ button again to
change the volume.
* depending on the model

27
en Cleaning and maintenance

‹ = off, ‚ = quiet,
ƒ = medium, „ = loud, 2 Cleaning and
… = very loud maintenance
Switching on or off the drum clean :Warning
reminder*
Cleanigdmaintec

Risk of death!
To switch on/off the drum clean There is a risk of electric shock if you
reminder, rotate the programme touch live components.
selector to position 4. Use the Finished Switch off the appliance and disconnect
in ñ button to switch the reminder on the mains plug.
or off.
: Warning
Risk of poisoning!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
If the setting is activated, an acoustic Caution!
signal is heard. Damage to the appliance
Exiting setting mode Cleaning agents that contain solvents,
You can now end the process and set e.g. cleaning solvent, can damage
the programme selector to the off surfaces and components in the
position. The settings are saved. machine.
Do not use cleaning agents that contain
solvents.
Prevent detergent residue from
building up and odours from forming
by following these instructions:
Notes
■ Ensure the room in which the
washing machine is set up is well
ventilated.
■ Leave the door and detergent
drawer open slightly when the
washing machine is not in use.
■ Occasionally run a wash using the
Cotton 60 °C programme with
washing powder.

* depending on the model

28
Cleaning and maintenance en

Machine housing/control Detergent drawer and housing


panel
If the detergent drawer contains
■ Wipe the housing and the control detergent or fabric softener residues:
panel with a soft, damp cloth. 1. Pull out the detergent drawer. Press
■ Remove the detergent residue down the insert and fully remove the
immediately. drawer.
■ Do not clean with a water jet. 2. To remove the insert: Push the insert
upwards from below with your finger.
Drum
Use chlorine-free cleaning agents, do
not use steel wool.
If there are odours in the washing
machine, or to clean the drum, run the
Drum clean programme or Cotton
90 °C programme* without laundry. 3. Clean the detergent dispenser tray
and insert with water and a brush,
Descaling and dry it. Clean the inside of the
housing as well.
Descaling should not be necessary if 4. Fit the insert and lock it in place
the detergent is measured out correctly. (push the cylinder onto the guide
However, if it is required, follow the pin).
manufacturer's instructions for the 5. Push in the detergent drawer.
descaling agent. Suitable descalers can
be obtained via our website or from our Note: Leave the detergent drawer open
after-sales service. ~ Page 35 so that any residual water can
evaporate.

* depending on the model

29
en Cleaning and maintenance

Cleaning the measuring aid A* Detergent solution pump


for liquid detergent blocked
If it contains liquid detergent residue: Note: Turn the tap off to prevent more
1. Hold the mearsuring aid, pull the water from flowing in and to ensure that
cover upward and disconnect them. it is drained via the pump.
: Warning
Risk of scalding!
Washing water is hot when washing at
high temperatures. You may be scalded
if you touch the hot washing water.
Allow the washing water to cool down.

2. Clean the measuring aid and cover 1. Pull out the mains plug.
with water and brush. 2. Open and remove the maintenance
cover.

3. Install the cover back to the


measuring aid. Pay attention to the 3. Carefully unscrew the pump cover -
assemble mark, and press the cover do not remove it completely. Let the
until click sounds. water drain into a shallow container.
Repeat the operation until there is no
water left.
4. Remove the pump cover. Remove
foreign material/fluff from inside the
pump. Clean the interior, pump
cover thread and pump housing (the
fan impeller in the detergent-solution
pump must be able to rotate).

5. Refit the pump cover, ensuring it fits


tightly. Handle should be vertical.
6. Insert the maintenance cover and
close it.

* depending on the model

30
Cleaning and maintenance en

Note: To prevent unused detergent Filter in the water supply is


from flowing into the outlet during the blocked
next wash: Pour 1 litre of water into
dispenser II and start the Spin First, reduce the water pressure in the
programme. supply hose:
1. Turn off the tap.
The drain hose at the siphon 2. Select any program (except Spin ).
is blocked 3. Press the A button. Allow the
program to run for approximately 40
1. Switch off the appliance. Disconnect seconds.
the mains plug. 4. Turn the program selector to off
2. Loosen the hose clamp. Carefully position. Pull out the mains plug.
remove the drain hose; residual 5. Clean the filter on the tap:
water may leak out. Disconnect the hose from the tap.
3. Clean the drain hose and siphon Clean the filter with a small brush.
connecting piece.

6. Remove the hose from the rear of


4. Reattach the drain hose and secure the appliance.
the connection using the hose Use pliers to remove the filter and
clamp. then clean it.

7. Insert the filter, connect the hose and


check for leaks.

31
en Faults and what to do about them

3 Faults and what to do


about them
Emergency release
uFaltsandwht odabut hem

e.g. in the event of a power outage


Note: The programme will continue 4. Release it.
running when the power supply has 5. The washing machine door can now
been restored. be opened.

: Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with detergent
solution and laundry.
If possible, leave it to cool down.
: Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning. Wait until the drum has stopped
turning.
Caution!
Water damage
Any escaping water may cause water
damage. Do not open the washing
machine door if water can be seen
through the glass.
If the laundry has to be removed, the
washing machine door can be opened
as follows:
1. Pull out the mains plug.
2. Open and remove the service flap.
3. Insert the cross-head screwdriver
into the emergency release. Pull it
downwards to the end (not less than
1cm).

32
Faults and what to do about them en

Information on the display panel


Display Cause/remedy
è lights up ■ The temperature is too high. Wait until the temperature drops.
■ The water level is too high. It is not possible to add laundry. Run the Spin pro-
gramme to reduce the water level, if necessary.
è flashes ■ Laundry may be caught. Open and close the door again and press the A but-
ton.
■ If necessary, push the door closed or remove some laundry and then push it
closed again.
■ If necessary, switch the appliance off and on again; set the programme and
make your individual settings; start the programme.
r lights up The water pressure is too low.
r flashes ■ Turn on the cold water tap fully,
■ Supply hose kinked/trapped,
■ Clean the filter. ~ Page 31
“ :‚ ‰ ■ The drain pump is blocked. Clean the drain pump. ~ Page 30
■ The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 31
“ :„ ƒ Alternating display with “Ÿš when programme is finished, indicating the laundry
inside are unbalanced. The washing machines’ unbalanced load detection system
can not adjust the imbalance.To protect the mechanical systems, the machine will
not achieve the highest spin speed, and the laundry can not be spinned completely.
Please wash small and large items of laundry together.
E The childproof lock is activated – deactivate it.
Å* lights up Too much foam has been detected and an additional wash cycle has been acti-
vated. Add less detergent to the next washing cycle with the same load.
The indicator light ¢ Run the Drum clean programme or a 60 °C programme to clean and care for the
for the Drum clean drum and the outer tub.
programme* flashes Notes
■ Run the programme without laundry.
■ Switching the information signal on/off ~ Page 27
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
play appears again, call the after-sales service. ~ Page 35
* depending on the model

33
en Faults and what to do about them

Faults and what to do about them


Faults Cause/Remedy
Water is leaking from the ■ Attach the drain hose correctly or replace it.
appliance. ■ Tighten the screw connection of the supply hose.
The machine is not filling ■ Have you pressed the A button?
with water. ■ Is the tap turned on?
Detergent is not being dis- ■ Could the filter be clogged? Clean the filter. ~ Page 31
pensed. ■ Is the supply hose kinked or trapped?
■ Is there water in the drum?
The door cannot be ■ The programme does not end normally. Select any programme.
opened. ■ Is - - - selected (Rinse Stop = no final spin)?
■ Can the door only be opened by the emergency release? ~ Page 32
The program will not ■ Have you pressed the A or Finished in ñ button?
start. ■ Is the door closed correctly?
■ Is the E childproof lock activated? Deactivate.
The additional function Can the additional option be selected?
could not be activated for Overview of programmes ~ Supplementary sheet for the operating and instal-
the selected programme. lation instructions.
The water is not draining. ■ Is - - - selected (Rinse Stop = no final spin)?
■ Clean the drain pump. ~ Page 30
■ Clean the drain pipe and/or the drain hose. ~ Page 31
Water is not visible in the Not a fault – the water is below the visible area.
drum.
The spin result is not sat- ■ Not a fault – the unbalanced load detection system has interrupted the spin
isfactory. cycle because the laundry is unevenly distributed.
Laundry is wet/too damp. Distribute small and large items of laundry evenly in the drum.
■ Easy Iron * selected?
■ Is the selected speed too low?
The spin cycle runs sev- Not a fault – the unbalanced load detection system is adjusting an imbalance.
eral times.
The programme duration ■ Not a fault – the unbalanced load detection system is adjusting an imbal-
changes during the wash ance by repeatedly distributing the laundry.
cycle. ■ Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
Residual water in the Remove the insert. Clean detergent drawer and re-insert~ Page 29
compartment i .
Residual detergent in the ■ Detergent is damp or lumpy, clean the detergent dispenser.
detergent dispenser ■ Use the dosing aid for liquid detergent.
* depending on the model

34
After-sales service en

Faults Cause/Remedy
The Å* symbol lights Have you used too much detergent?
up in the display panel. Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
Foam may also be leaking compartment II (not suitable for outdoor clothing, sportswear or items stuffed
from the detergent with down).
drawer.
Use less detergent in the next wash cycle.
Loud noises, vibrations ■ Is the appliance aligned? Align the appliance. ~ Page 14
and machine "move- ■ Have the transport bolts been removed? Remove the transport
ment" during the spin bolts.~ Page 11
cycle.
The display panel/indica- ■ Has there been a power failure?
tor lights do not work ■ Have the fuses blown? Reset/replace the fuses.
while the appliance is run- ■ If the fault occurs repeatedly, call customer services. ~ Page 35
ning.
There is detergent resi- ■ Some phosphate-free detergents contain water-insoluble residue.
due on the laundry. ■ Select Rinse or brush the laundry after washing.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■ Switch off the appliance and pull out the mains plug.
■ Turn off the tap and call customer services. ~ Page 35
* depending on the model

You can find this information:


4 After-sales service ■ On the inside of the loading door
If you cannot rectify a fault yourself,
After-sal ervic
■ On the back of the appliance
please contact our after-sales service. Trust the expertise of the
We will always find an appropriate manufacturer. Contact us. By doing so,
solution to avoid unnecessary visits by you can be sure that the repairs are
engineers. carried out by trained service personnel
Please provide the after-sales service using genuine spare parts.
with the product number (E no.) and the
production number (FD) of the
appliance.

(1U )'

E no. Product number


FD Production number

35
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Robert Bosch Hausgeräte GmbH


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*9001179873*
9001179873 (9812)
en

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