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Documentum Content Transformation Services 16.7.1 Release Notes
Documentum Content Transformation Services 16.7.1 Release Notes
We also recommend that you check OpenText My Support (https://support.opentext.com) for any
patches or documentation updates that may have been posted after the initial release of this product.
Important
Documentum Content Server is now OpenText Documentum Server.
OpenText Documentum Server will be called Documentum Server
throughout this guide.
• Language support
2019-10-28 Updated for the Language Pack release.
• Known Issues.
• New features
• Discontinued and
deprecated features
• Supported
environments and
2020-01-07 compatibility Updated for the 16.7.1 release.
• Installation and
upgrade notes
• Fixed issues
• Known issues
Supported environments
2020-05-11 Added the Java certification information.
and compatibility
Supported environments
2020-07-01 Added a note about the Doc6 plugin.
and compatibility
This document contains information about new features, system requirements, fixed issues, and
known issues for Content Transformation Services (CTS) products. Content Transformation Services
consists of these products:
• CTS Documents
• CTS Media
• CTS Audio-Video
• XML Transformation Services (XTS)
OCR Support
With Doc11 plug-in and Blazon you can convert documents with text-oriented images into searchable
documents using Image Text Recognition or OCR (Optical Character Recognition) technology.
Documentum Content Transformation Services Administration Guide provides more details.
Notes:
• An OpenText product configuration running on a particular environment is supported as long
as versions of the components in the environment (for example, operating system, database,
web server, browser, SSO, Directory Servers, and so on) are in standard/primary support by
their vendors.
• Software requirements are listed with release numbers. Software updates—including
patches, Service Packs, and equivalent updates—sometimes introduce unanticipated
changes. Compatibility with software updates that are not listed here cannot be guaranteed.
• All certifications provided in this document are relevant to the current release. Certifications
for patches are documented in the Patch Notes documents published for the patch releases.
Item Requirement
25 GB of hard disk space for caching files (may depend on the type
Disk space
of files you work with and the expected number of concurrent users)
• PC must also satisfy the minimum hardware requirements for the operating system.
• Content Transformation Server must not be installed on the same machine as
Documentum Server. This configuration is not supported by Documentum.
• The networking protocol is TCP/IP, using the TCP/IP stack included with Windows.
Note
CTS supports renditions of Microsoft
Office 2016 format with Doc6 plugin.
Note
CTS supports renditions of Microsoft
Office 2016 format with Doc6 plugin.
CTS Audio-Video
XML Transformation • Microsoft HTML help Workshop 1.3 (optional for CHM
Services format output)
• JBoss 7.2
Java Certifications
Red Hat OpenJDK 11.0.5 version is supported.
Language support
Documentum Content Transformation Services Suite is currently localized in the following languages.
Additional languages may be available in future releases.
Component Languages
EN AR FR IT DE ES JA KO PT ZH
Documentum Content B UI UI UI UI UI UI UI UI UI
Transformations Services
Note: For the latest compatibility information for OpenText products, refer to the Compatibility
Matrix (https://knowledge.opentext.com/go/matrix) on OpenText My Support.
1. Ensure that you have installed Documentum Content Transformation Services 16.7.
Documentum Content Transformation Services 16.7 Installation Guide contains the
installation instructions.
2. Download the 16.7.1 update installer package file and extract it to a temporary directory.
3. Double-click the ctsInstallUpdate.bat to launch the update installer.
Notes:
• By default, the update installer runs in the GUI mode. If you want to run it in console
mode, open the command window and change the current folder to the temporary
folder. Enter ctsInstallUpdate.bat -i console and press Enter.
• The user is prompted for the name of the update resource file name. Enter the update
resource file name and press Enter.
4. In the Select Update Resource File window, select the update installer package file from the
drop-down list and click Next.
5. If CTS is not configured to a global registry, specify credentials of the superuser to the global
repository in Enter Administrator User Information window.
6. Verify the update installation location and click Start.
7. Click Done once the installation completes to finish the installation.
Note: To install the update in the silent mode, open command prompt window and navigate
to the location where the update installer package is extracted. Then, run the
ctsInstallUpdate.bat -i silent command.
5.2 Installing Documentum Content Transformation Services 16.7
Before beginning installation, ensure that your system meets the requirements listed in Chapter 4,
Supported environments and compatibility in Documentum Content Transformation Services 16.7
Release Notes. After installation, be sure to update your software to the latest patched release, if any
patches are available.
6 Fixed issues
This section provides information about past issues that have been fixed in this release.
CTS does not preserve the original document and marks some unmarked
ECDCTS-6153 checkboxes during Word to PDF transformation.
Part of the content is missed after conversion from convert XFA forms to standard
ECDCTS-6025 AcroForms, for some documents.
DOC6 fails to generate PDF rendition from the Microsoft Excel file having large
ECDCTS-5989 images.
CTS does not update the value of linked cells, when custom document properties
ECDCTS-5936 are modified by external programs.
PDF is not created from the DOC file resulting in the java.lang.RuntimeException:
ECDCTS-5676 java.lang.NullPointerException exception.
Internal hyperlinks from Microsoft Excel files points to wrong location in merged
ECDCTS-5087 PDF file.
MSG files with downloadable images take a long time to process when the server
ECDCTS-5383 does not have the Internet.
ECDCTS-5388 Chart labels are rotated in PDF/A rendition in some PDF files.
ECDCTS-5416 XLSB (excel12bbook) type files do not work with Doc10 plug-in.
When rendering Microsoft Word document with Spanish special characters in the
filename, the header in the PDF is rendered incorrectly, if the filename is
ECDCTS-5478 mentioned in the header.
Microsoft Excel document fails to render to PDF when it contains with logarithmic
ECDCTS-5759 axis.
ECDCTS-5768 Missing lines when rendering from Microsoft Word to PDF in some PDF files.
ECDCTS-5796 Document failed to render from Microsoft Word to PDF in some PDF files.
ECDCTS-5885 Document renditions have an “ASPOSE evaluation” watermark and red overlay.
7 Known issues
ECDCTS- After you install Content Transformation Services on a localized operating server,
2151 an error appears in the install.log file.
ECDCTS- Processing fails for CR2 and DNG files in a fresh Content Transformation Services
1433 installation.
ECDCTS-849 Content Transformation Services does not support the extended multi-byte
character range.
Workaround: Install the Arial Unicode MS font for multi-byte character support.
ECDCTS-592 To enable PDF/X compliance, install Ghostscript 64-bit, 9.27 version and
edit <GS9.27>/lib/PDFX_def.ps, and update the following line:
Change:
To:
DTS-4941 The procedure of changing the installation owner is not supported in this release.
Server
ECDCTS- For the object being saved to the repository, all the required object types, SBOs,
1845 aspects, jar libraries must be available in the BOF library.
ECDCTS- Setup a distributed environment where one docbase is served by two Documentum
1539 Servers (DS1 and DS2). Consider two Content Transformation Services machines
(CTS1 and CTS2) and configure CTS1 with DS1 server config object and CTS2
with DS2 server config object. While installing the Content Transformation Services
DAR point to the secondary docbase, the DAR installation fails, since the filestore
location is filestore_01 while it should be distributed_store.
ECDCTS-949 A RealTime Content Transformation Services request takes about double the time
to complete, if a single Content Transformation Services instance is used for both
asynchronous and real time requests.
To avoid this issue, do not retain any unwanted or backed up XML files in
the <CTS_Install_folder>/config folder.
Administration
ECDCTS- The non-English characters in custom metadata field name are corrupted in the
3524 output PDF file.
ECDCTS- Broken bitmap present in the Microsoft Word file does not get converted to PDF.
3208
ECDCTS- When deploying Content Transformation Services Webservices in Tomcat 8.0.x, the
3028 following error message appears during Tomcat startup:
jnlp.com.rsa.cryptoj.fips140loader=true
ECDCTS- TIFF source format support is not provided in few MTS profiles. This is because,
2726 TIFF files can have multi-page format, which cannot work in most MTS
transformations that operate on single-page formats.
ECDCTS- The DOC6 plug-in cannot create output PDF files in PDF versions 1.2 and 1.3.
2577
ECDCTS- When intermediate heading levels are missing in Microsoft Word document,
2566 incorrect bookmark hierarchy is generated in PDF.
ECDCTS- DOCUMENTBOOKMARKS are not created for file names that start with a digit, or
2544 when the length of the file name is greater than 40 characters. Refer to the
Microsoft website for more information.
ECDCTS- PDF 1.3 compatibility and 128-bit encryption mode combination is not supported
2530 with Ghostscript 9.06. PDF 1.3 only supports 40-bit keys. Hence, when you create
PDF 1.3 files, use only 40-bit keys as the encryption mode.
ECDCTS- When the user sets the PDF security settings and the encryption mode selected is
2454 either 40-bit or 128-bit, it is mandatory for the user to set the “Security Change
Password” option.
ECDCTS- PDF files generated as PDF/A are sometimes saved as full page images. In such
2111 cases, background information such as header, footer, and overlays is not visible.
To resolve this issue, apply the overlay, header, and footer to the foreground.
• Designs
• WordArt
• ClipArt
• SmartArt
So, if this scenario is expected, then Content Transformation Services will need a
minimum of 8.5 GB memory to not exceed heap memory consumption.
ECDCTS- While transforming video files to AVI formats, performance degradation is observed
1448 when you use the “msvideo1” codec with respect to other codes.
ECDCTS- Closed Captioning is supported only for MPEG and MPEG-2 formats with NTSE
1317 CEA-608 standard captions.
ECDCTS- The QuickTime rendition created by the video_registration profile is not streamable
1025 by the Darwin Server. Use Real’s “Helix Universal Server” to support QuickTime
streaming.
ECDCTS-987 Navigation to endnotes and footnotes is lost when documents are transformed to
PDF. The hyperlinks to endnotes and footnotes are also lost during PDF rendition.
ECDCTS-963 There are no plug ins to embed metadata for BMP, HTM, and EPS file formats, but
if the files already have XMP or EXIF metadata embedded upon import, then the
metadata can be extracted when the legacy register is set.
ECDCTS-861 There is a loss of sharpness in the file content when a PDF is converted to the PS
format.
ECDCTS-538 When a user converts a Word document that contains SmartArt, the SmartArt and
any data or text within the SmartArt is lost in the resultant PDF.
DTS-5375 Reporting tool does not create response object if the length of the Content
Transformation Services Server name is more than 32 characters.
Workaround: If Content Transformation Services reporting is enabled and if
dm_cts_response objects are not created, then this issue might exists. Verify the
hostname field in %CTS_HOME%/config/CTSServerService.xml file. If the
hostname is more than 32 characters wide, then the cts_server_name attribute of
dm_cts_response object should be increased from 32 to 64. To increase the value
of the cts_server_name attribute:
1. Run ALLOW_BASE_TYPE_CHANGES with the ALLOW_CHANGE_FLAG
parameter as 1.
4. Restart Content Transformation Services server and submit the file for
transformation and verify if dm_cts_response objects are created.
DTS-4648 CTS Documents does not support the transformation of the PDF portfolio to other
formats.
1. Open %CTS_HOME%\config\powerpoint2\powerpoint2.xml.
2. Add the following under the <CUSTOM> tag:
<POWERPNT_APPLICATION_LOAD_INTERVAL>8</
POWERPNT_APPLICATION_LOAD_INTERVAL>
3. Save the file and restart Content Transformation Services.
ECDMTS- After you import a two-tone color PDF, broken text is seen on the thumbnail.
2292
Workaround: To increase PDF preview images and storyboard image quality,
increase the value of the “doc_token_dpi” parameter in
the pdf_processing.xml file (located at System\Media Server\System Profiles) for
legacy clients and pdf_processing_xcp.xml file for xCP clients. Note that higher
the setting, slower is the transformation process. The Density setting should not
exceed 300 to prevent a memory issue. The Density setting applies only to the
Image3 plug in. Hence, the plugin order should be changed in System\Media
Server\System Profiles\storyboard_pdfstoryboard.xml, if required. Image3 should
be made the first plugin followed by the PDFStoryboard plug in.
ECDMTS- TIFF files with four channels are not supported by Content Transformation Services.
2124
XTS-161 When XTS CTS Web Services are installed and configured to the same repository,
a synchronous transformation from ditamap to PDF may fail as file paths are not
resolved properly.
The workaround is to update
both %CTS%\jetty\etc\jetty.xml and %CTS%\config\WebServerService.xml to
use the same space less path. For more information, see Additional information
about known issues.
XTS-157 When rendering a PDF for a DITA Map that has a topic, which conrefs other topics,
the xref destinations are not resolved, thereby creating invalid links in the PDF. The
links get resolved when a PDF is rendered for the DITA Topic containing the xrefs.
This issue is a limitation due to a bug in the DITA toolkit. Newer versions of the
toolkit (for example, DITA-OT 1.4.3 or later) are available which will resolve the
problem. The DITA toolkit is available from: http://sourceforge.net/projects/dita-
ot/files/ (versions 1.4.3 and later are available in the DITA-OT Stable
Release folder).
XTS-38 When transforming DocBook files to HTML, non-standard characters may appear in
the output file. This issue is a limitation related to browser settings. If you are using
Internet Explorer, correct this error by setting your browser to use the Unicode font.
XTS-35 When a DITAMAP format file that has space in its name (for example, test
file.ditamap or Map Title.ditamap) is imported and transformed to CHM format, the
transformation fails.
This issue is a limitation due to a bug in the DITA toolkit. Newer versions of the
toolkit (for example, DITA-OT 1.4.3 or later) are available which will resolve the
problem. The DITA toolkit is available from: http://sourceforge.net/projects/dita-
ot/files/ (versions 1.4.3 and later are available in the DITA-OT Stable
Release folder).
XTS-26 When you transform DITAMAP files to CHM format, it is seen that double byte
characters in the CHM file are corrupted.
ECDCTS- Failed to transform Docbook file to HTML and CHM formats. XPUB profile bundles
4826 DITA-OT1.7.2 with docbook-xsl-1.75.2 and only supports XSLT 1.0 stylesheets
ECDCTS- When transforming MPP to PDF using Doc10 plug-in, the following issues exist:
4215
• Longer text is truncated at the end of column.
• Dotted Lines in MPP files appear as straight lines in PDF.
ECDCTS- During Microsoft PowerPoint slide registration, each slide can store a maximum of
3521 2000 characters of slide notes in the dmc_slide_aspect.slide_notes table.
The remaining characters will not be stored.
ECDCTS- When the filename includes I18N characters, Content Transformation Services fails
3364 to transform PDF to HTML renditions.
ECDCTS- When CTS Documents and CTS Media is installed, register_d2 profile creates
3177 medium and LRES storyboards twice for TIFF source format.
Workaround: Remove TIFF format from thumbnail and autoGenProxy profiles to
avoid this issue.
2. Ensure that you install Inkscape in a folder without any version number or
spaces, such as C:\Inkscape484. The install folder should not have a format
similar to C:\Program Files\Inkscape-0.48.4.
3. After installation, add Inkscape folder that contains the inkscape.exe file to
system environment PATH variable. To update the PATH variable:
a. Click Control Panel > System and Security > System > Advanced
system settings > Environment Variables.
b. Edit the Path variable and append the location of the Inkscape install folder.
Use ; as a delimiter.
c. Click OK.
ECDCTS-927 If a PDF document displayed in the xCP Viewer contains double-byte characters,
such as Japanese, Korean, or Chinese, then JPEG Low Resolution and JPEG story
renditions appear as blank pages. This issue occurs only when the CID fonts are
not embedded in the PDF.
Change the order of plug-ins to ensure that IMAGE3 is the first plug-in, ahead of the
PDFStoryBoard plug-in, in the storyboard_pdfstoryboard profile.
Workaround: To enable Kerberos support, on the client side, add the following
code to set a runtime property to the service context:
XTS-438 A real time synchronous zipped File In File Out transformation request fail for a
DITAMAP input file transformation to PDF.
Workaround: This issue is specific to DITA 1.4.2. To resolve this issue, upgrade to
a later version of DITA.
1. For Docbook transformations, modify the %CTS%\config\xpub.xml file. Identify the following
tag in that file, and increase the values for the renderx.xep.jvm.opts property as shown:
<XML_PROPERTY name="renderx.xep.jvm.opts" value="-Xms1024m -Xmx1024m"/>
This element is commented out by default. You must uncomment the element to modify the
values.
</target>
The default value of maxmemory is set to 256 m.
24