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Framemaker 9 Review: Knowledge Scriptorium
Framemaker 9 Review: Knowledge Scriptorium
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acceleratingknowledge
FrameMaker 9 review
by Sheila Loring
New interface
FrameMaker 9 features a new interface modeled after Photoshop, InDesign, and other Adobe
products (Figure 1).
It’s incredibly helpful to be able to see the marker text, as previously you have had to use a
plugin to get this functionality. However, I’m confused by the inconsistency among these
horizontal pods. The Markers pod lists only markers in use. The Variables and Conditional
Text pods list all variables and conditions available in the document, not those in use. The
Cross-References pod lists cross-references inserted on the page, which you would expect.
The Inset pod lists all imported objects, which you would also expect. The horizontal pods
need to consistently display the same types of information or be placed in the vertical pod
section.
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Highlighted text
I don’t know why the word “pods” isn’t displayed after the stricken “palettes” as it should be.
It was imported as a comment (in the green Comment marker) instead of as inserted text.
This feature is a bit awkward and frustrating for a first-time user. I’m hoping the kinks will get
worked out eventually.
Figure 6: Hex Input and Character palettes. Created in MS-DOS by a rogue programmer?
I found a bug with inserting the characters through the Character Palette. When you select
certain characters, your cursor actually backspaces at the insertion point instead of inserting
the character. For example, the bullet character isn’t inserted. Your characters are deleted
instead.
Though these features could be helpful, the palettes aren’t terribly functional. To close the dia-
log boxes, you click outside them. That means if you’ve just found a character and you acciden-
tally click in the document, you have to go back into the palette and find your character again.
This feature is a bit disappointing.
CMYK color
FrameMaker 9 supports CMYK. By default, CMYK is preserved in graphics and color defini-
tions (for example, in paragraph tags). In the past, you could only get CMYK color in the
discontinued FrameMaker for Mac or from CMYK EPS files. When you created PDFs from
Windows FrameMaker with CMYK colors, all colors were rendered in the PDF as RGB.
Then, when PDFs were sent to press, the colors had to be converted back to CMYK.
The PDF Setup dialog box now gives you an option to Convert CMYK to RGB, and if you do
not select this option, CMYK colors are preserved. When I was testing this feature, each time
I selected Convert CMYK to RGB, FrameMaker crashed. I could never test the color
conversion.
When you select a new font and select Apply, the font is globally replaced in the character or
paragraph definition itself. This is a boon for FrameMaker users who tire of hunting down
missing fonts and for template developers. Of course, it’s dangerous in the wrong hands.
Note that the pod doesn’t list missing fonts. Those are still displayed in the FrameMaker
Console.
Online help
FrameMaker 9 now features AIR help (Figure 8). This means you can search both the
FrameMaker helpset and online “community” resources. Community help consists of
resources provided at http://www.adobe.com/support/framemaker/. I found this particularly
helpful when looking for information on starting a meeting. The term wasn’t found in the
FrameMaker help, so I searched the community resources. The first entry that popped up
looked like a page straight out of a manual with complete instructions on starting a meeting.
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Summary
FrameMaker 9 is certainly a significant upgrade for FrameMaker users. The CMS integration,
CMYK support, DITA 1.1 support, and the PDF comments are compelling. What concerns
me is the buggy features and inconsistent, inefficient interface. These issues add up to a lot of
hassle for FrameMaker users.
I recommend evaluating FrameMaker 9 to see if the features are compelling enough for you to
upgrade and then wait for patch releases before using it for production. FrameMaker 8 was
buggy at first and then eventually issued several updates that greatly improved the stability.
Cost
The full version of FrameMaker 9 costs $999 in the U.S.; upgrades are $399. FrameMaker is
also available as part of the Technical Communication Suite, which includes Acrobat Pro
Extended, Robohelp, Photoshop CS 4, Captivate, and Presenter. The Suite costs $1899 com-
pared to a list price of over $3000 for all of the components. If you need FrameMaker and
Robohelp or FrameMaker and two other programs, you’re better off buying the Suite.