The World in

2011 ICT FACTS AND FIGURES

One third of the world’s population is online

45% of Internet users below the age of 25

Share of Internet users in the total population

Using Internet: Using Internet:

2006 18% 2011* 35%

China:28% Developed
China: 37%
Developed India: 6%
Not using Developing India: 10%
Internet: 82% Developing
Other
Not using Other
developing
countries: 66% Internet: 65% developing
countries: 53%

Total population: 6.5 billion Total population: 7 billion

Note: * Estimate
Source: ITU World Telecommunication/ICT Indicators database

‡ The world is home to 7 billion people, one third of which are using the Internet. 45% of the world’s
Internet users are below the age of 25.

‡ 2YHUWKHODVWÀYH\HDUVGHYHORSLQJFRXQWULHVKDYHLQFUHDVHGWKHLUVKDUHRIWKHZRUOG·VWRWDOQXPEHURI
,QWHUQHWXVHUVIURPLQWRLQ7RGD\,QWHUQHWXVHUVLQ&KLQDUHSUHVHQWDOPRVWRI
the world’s total Internet users and 37% of the developing countries’ Internet users.

Internet users by age and by development level, 2011*

3.5 ‡ Younger people tend to be more online than

older people, in both developed and developing
3.0 Not using Internet countries.
Using Internet 66 %
‡ In developing countries, 30% of those under
Billions of people

2.5

the age of 25 use the Internet, compared to

64%
2.0
77%
RIWKRVH\HDUVDQGROGHU
70%
1.5 ‡ $W WKH VDPH WLPH  RI WKH XQGHU \HDU
olds — a total of 1.9 billion — are not online
1.0
\HW D KXJH SRWHQWLDO LI GHYHORSLQJ FRXQWULHV
29%
36%
34% can connect schools and increase school
0.5
23%
71%
30% 23% enrolment rates.
77%
0.0
Under 25 Over 25 Under 25 Over 25 Under 25 Over 25
Developed Developing World

Note: * Estimate
Source: ITU World Telecommunication/ICT Indicators database
The World in 2011 — ICT Facts and Figures

Almost
6 billion mobile-cellular subscriptions

Active mobile -broadband subscriptions

7
Fixed(wired) - broadband subscriptions ‡ With 5.9 billion mobile-cellular
6 Fixed -telephone lines subscriptions, global penetration
Internet users reaches 87%, and 79% in the devel-
5 Mobile-cellular telephone subscriptions
oping world.

4
‡ Mobile-broadband subscriptions have
Billions

JURZQ  DQQXDOO\ RYHU WKH ODVW

3 IRXU\HDUVDQGWRGD\WKHUHDUHWZLFH
DV PDQ\ PRELOHEURDGEDQG DV À[HG
2 broadband subscriptions.

0
2006 2007 2008 2009 2010 2011*

Note: * Estimate
Source: ITU World Telecommunication/ICT Indicators database

Home ICT access, 2011*

Penetration developed countries

Penetration developing countries

74 74
71

25 20

1.8 billion households 0.7 billion households with a PC 0.6 billion households with Internet

Note: * Estimate
Source: ITU World Telecommunication/ICT Indicators database

‡ 2IELOOLRQKRXVHKROGVZRUOGZLGHRQHWKLUGKDYH,QWHUQHWDFFHVVFRPSDUHGWRRQO\RQHÀIWK
ÀYH\HDUVDJR

‡ In developing countries, 25% of homes have a computer and 20% have Internet access, compared
WRDQGUHVSHFWLYHO\\HDUVDJR
 The World in 2011 — ICT Facts and Figures

Growth in bandwidth
facilitates broadband uptake
90’000
International Internet bandwidth, GBit/s
,QWHUQDWLRQDO,QWHUQHWEDQGZLGWK*%LWV

80’000
World
70’000 World
Developed
Developed
60’000
Developing
Developing
50’000

40’000

30’000

20’000

10’000

0
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011*

Note: * Estimate
Source: ITU World Telecommunication/ICT Indicators database

‡ ,QWHUQDWLRQDO,QWHUQHWEDQGZLGWKDNH\IDFWRUIRUSURYLGLQJKLJKVSHHG,QWHUQHWDFFHVVWRDJURZLQJQXPEHU
RI,QWHUQHWXVHUVKDVJURZQH[SRQHQWLDOO\RYHUWKHODVWÀYH\HDUVIURP·*ELWVLQWRFORVHWR
·*ELWVLQ

‡ Disparities between regions in terms of available Internet bandwidth per Internet user remain, with on
average almost 90’000 bit/s of bandwidth per user in Europe, compared with 2’000 bit/s per user in
Africa.

87’395

40’000
International Internet bandwidth (bit/s) per Internet user, 2011*

35’000
International Internet bandwidth (bit/s)

30’000
per Internet user, 2011*

25’000

20’000

15’000

10’000

5’000

0
Africa Arab States Asia & Pacific CIS Americas World Europe

Note: * Estimate
Source: ITU World Telecommunication/ICT Indicators database
The World in 2011 — ICT Facts and Figures

Active mobile-broadband
subscriptions reach almost 1.2 billion
Countries that offer 2G/3G services commercially, mid-2011*

*RQO\
2G
3G
*DQG*

90% 45%

2G population coverage 3G population coverage

Note: * Estimate
Source: ITU World Telecommunication/ICT Indicators database

‡ $WRWDORIHFRQRPLHVZRUOGZLGHKDYHODXQFKHG*VHUYLFHVFRPPHUFLDOO\DQGWKHQXPEHURIDFWLYH
mobile-broadband subscriptions has increased to almost 1.2 billion.

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EURDGEDQG FRQQHFWLRQ PRELOHEURDGEDQG LV RIWHQ WKH RQO\ DFFHVV PHWKRG DYDLODEOH WR SHRSOH LQ
developing countries.

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SRSXODWLRQFRYHUHGE\D*QHWZRUN*SRSXODWLRQFRYHUDJHUHDFKHGLQ
 The World in 2011 — ICT Facts and Figures

Europe leads the broadband race

60
)L[HGZLUHGEURDGEDQGVXEVFULSWLRQV
Fixed (wired)-broadband
50
Active mobile-broadband
subscriptions, subscriptions, 2011*
2011*
Per 100 inhabitants

40 Active mobile-broadband
subscriptions, 2011*
30

20

10

0
Africa Asia & Pacific Arab States CIS World Americas Europe

Note: * Estimate
Source: ITU World Telecommunication/ICT Indicators database 7RSEURDGEDQGHFRQRPLHVHDUO\
Active mobile-
Fixed-broadband
broadband
Economy subscriptions per Economy
subscriptions per
100 inhabitants
100 inhabitants*
‡ (XURSHOHDGVLQEURDGEDQGFRQQHFWLYLW\ZLWK
Netherlands 38.1 Korea (Rep.) 91.0
À[HG DQG PRELOHEURDGEDQG SHQHWUDWLRQ
Switzerland 37.9 Japan 87.8
UHDFKLQJDQGUHVSHFWLYHO\
Denmark 37.7 Sweden 84.0
‡ A number of developing countries have Korea (Rep.) 35.7 Australia 82.7
been able to leverage mobile-broadband Norway 35.3 Finland 78.1
technologies to overcome infrastructure Iceland 34.1 Hong Kong, China 74.5
barriers and provide high-speed Internet France 33.9 Portugal 72.5
VHUYLFHVWRSUHYLRXVO\XQFRQQHFWHGDUHDV,Q Luxembourg 33.2 Luxembourg 72.1
Africa, mobile-broadband penetration has
Sweden 31.8 Singapore 69.7
reached 4%, compared with less than 1% for
Germany 31.7 Austria 67.4
À[HGEURDGEDQGSHQHWUDWLRQ
United Kingdom 31.6 New Zealand 66.2
‡ The world’s top broadband economies are Belgium 31.5 Kuwait 63.5
IURP (XURSH DQG $VLD DQG WKH 3DFLÀF ,Q Hong Kong, China 29.9 Israel 62.2
the Republic of Korea mobile-broadband Canada 29.8 Brunei Darussalam 61.4
SHQHWUDWLRQH[FHHGV Finland 28.6 Cyprus 61.3
United States 27.6 Italy 59.4
Malta 27.5 United Arab Emirates 58.4
Japan 26.9 Greece 58.3
Estonia 25.1 Saudi Arabia 57.8
Singapore 24.9 Macao, China 56.1
New Zealand 24.9 United Kingdom 56.0
Slovenia 24.2 Spain 55.7
Australia 24.2 Denmark 54.7
Macao, China 24.2 United States 54.0
Austria 23.9 Ireland 47.3
1RWH([FOXGHVHFRQRPLHVZLWKSRSXODWLRQVEHORZ·
Source: ITU World Telecommunication/ICT Indicators databasee
'DWDSURYLGHGE\:LUHOHVV,QWHOOLJHQFH
The World in 2011 — ICT Facts and Figures

Broadband – speed matters

Fixed-broadband subscriptions, by speed, early 2011

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DERYH0ELWVEURDGEDQGXVHUVLQ*KDQD0RQJROLD2PDQDQG9HQH]XHODDUHOLPLWHGWREURDGEDQG
speeds below 2 Mbit/s.

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,QWHUQHW XVHUV FDQ HQMR\  6HUYLFH SURYLGHUV IRU GDWDLQWHQVLYH VHUYLFHV VXFK DV 9LGHRRQ'HPDQG
recommend a minimum speed of 2 Mbit/s.

‡ $GYHUWLVHGDQGUHDOVSHHGVFDQGLIIHUVXEVWDQWLDOO\,QVRPHFRXQWULHVUHJXODWRU\DXWKRULWLHVPRQLWRU
WKHVSHHGDQGTXDOLW\RIEURDGEDQGVHUYLFHVDQGREOLJHRSHUDWRUVWRSURYLGHDFFXUDWHTXDOLW\RIVHUYLFH
information to end users.

Korea (Rep.)
Bulgaria
Portugal
United Kingdom
France
Sweden
Denmark
Singapore
United States*††
Czech Republic
Spain
Finland
Georgia
Switzerland
Germany
Slovak Republic
Hungary
Slovenia
Ireland
Estonia
Chile
United Arab Emirates
Turkey
Azerbaijan
Morocco
Serbia†
Oman
Colombia* •0ELWV
≥10 Mbit/s
Tunisia •WR0ELWVV
≥2 to <10 Mbit/s
Qatar
≥256 kbit/s to <2 Mbit/s
•NELWVWR0ELWV
Jordan
Mongolia
Venezuela
Ghana

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

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‚%UHDNGRZQE\VSHHGDYDLODEOHRQO\IRUSDUWRIWKHWRWDOÀ[HGZLUHGEURDGEDQGVXEVFULSWLRQV
†† June 2010 data.
Source: ITU World Telecommunication/ICT Indicators database
 The World in 2011 — ICT Facts and Figures

Fixed broadband prices in developing countries

drop by over 50% in just two years

‡ The ITU ICT Price Basket 1 shows that

)L[HGEURDGEDQGVXEEDVNHW 234.9 between 2008 and 2010 ICT services
150 Fixed- telephone sub-basket

2008 52.2% have become more affordable and

130 2008
2010 112.2 UHODWLYH SULFHV FDPH GRZQ E\ DQ
2010
110 DYHUDJHRIJOREDOO\
90 Percentage
change (drop)
‡ The steepest price drop occurred in
70 between 2008 GHYHORSLQJ FRXQWULHV ZKHUH À[HG
and 2010
50 EURDGEDQGSULFHVGURSSHGE\
35.4%
30
‡ In developing countries, mobile-
10 2.4 1.5 cellular prices, which have
0
Developed countries Developing countries
VXEVWDQWLDOO\GURSSHGRYHUWKHODVW
GHFDGH IHOO E\ D IXUWKHU 7KH
2010 mobile-cellular sub-basket
Mobile-cellular sub-basket
16 Mobile-cellular sub-basket
14.7 22.0% represented on average 11.4% of
20082008
14 PRQWKO\ *1, SHU FDSLWD FRPSDUHG
2010
12
2010 11.4 to 2% in developed countries.

10 Percentage
change (drop)
‡ ICT services continue to be
8
between 2008 more affordable in high-income
and 2010
economies and less affordable in
6
19.1% ORZLQFRPH HFRQRPLHV %\ 
4
2.4 the cost of ICT services averaged
2.0
2 RI*1,SHUFDSLWDLQGHYHORSHG
0 FRXQWULHVFRPSDUHGZLWKRI*1,
Developed countries Developing countries per capita in developing countries.

‡ ,QFRXQWULHV³DOORIWKHPKLJKO\
LQGXVWULDOL]HG HFRQRPLHV ³ DQ
6.7%
9
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8.4
HQWU\OHYHO EURDGEDQG FRQQHFWLRQ
8
Fixed-telephone sub-basket
2008
2008
7.8 FRVWV RQ DYHUDJH WKH HTXLYDOHQW RI
Fixed-telephone sub-basket  RU OHVV RI DYHUDJH PRQWKO\ *1,
7 2010
2010
per capita, while in 19 countries
6
Percentage — most of them least developed
5 change (drop)
between 2008 countries — a broadband connection
4 and 2010 costs on average more than 100% of
3 9.8% PRQWKO\*1,SHUFDSLWD
2 1.3 1.1
1 1. The ITU ICT Price Basket is a composite measure based
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Developed countries Developing countries SHUFHQWDJHRIDYHUDJH*1,SHUFDSLWD

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The World in 2011 — ICT Facts and Figures

For more information:

ICT Data and Statistics Division

Telecommunication Development Bureau
International Telecommunication Union

Place des Nations

1211 Geneva 20 - Switzerland

indicators@itu.int
www.itu.int/ict

Hosted by

Organized by

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9tth World Tele
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communicatio
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In di ca to rs M ee
tin g
Mauritius, 7-9
December 2011

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© 2011, International Telecommunication Union