ABOUT PEOPLE PROFILERS

People Profilers believes in people. We see a world of infinite possibilities arising from
human relationships.

This makes it essential that the right person is placed in the right job - the core tenet behind
what we’re trying to achieve here at People Profilers, and to become the leading
recruitment agency in South East Asia.

Credentials

Since 2002, People Profilers has steadily grown in the recruitment arena.

From its position of strength its Singapore home base, in 2018, People Profilers decided to
expand in Vietnam, bringing together some of the finest and talented consultants in the
industry.

Our expertise in providing Human Capital consultancy to our clients – universally sought-
after recruitment skills and headhunting expertise in just about any sector – has allowed
People Profilers to leave an imprint across various industries and build a reputation for
competency and expertise in South East Asia.

What differentiates People Profilers from every other recruiter is our unwavering
commitment to building relationships with our clients – understanding exactly what our
clients are after, and allowing us to match their precise needs. We deliver human capital
solutions that allow organizations and their employees to succeed.

Here at People Profilers, we pride ourselves on being a one-stop human capital solutions
provider for your organization. Our innovative and relationship-focused workforce
solutions have been provided across a wide range of industries. People Profilers is
comfortable in drawing upon our extensive recruitment experience working within the
confines of the competitive industries of Professional Services, Finance & Banking, FMCG &
Retail and Industrial.

Instruments & Resources

People Profilers believes in using a wide array of resources to search and identify the best
matched candidates:

- Applicant Tracking System (ATS)

- Job Portals for Advertisements
- Candidate databases
- Networking
WHY PEOPLE PROFILERS

- People Profilers has a highly skilled set of talents that are built on referral and
successful partnerships.
- We have a 93% fill ratio for every position we partner for.
- Our assets: 50+ consultants – Our recruiters are exceptional skilled in identifying
top talent around the region and matching them with client’s needs.
- Efficiency: 120+ positions filled this year – 808 placements (in 2017)
- Dynamic: 60+ new positions every week – 4,268 job orders (in 2017)
- Assurance: 6,500+ active clients – 1,321 clients (in 2017)

PEOPLE PROFILERS SERVICE LEVEL STANDARD

People Profilers ensures that our Consultants representing us meet or exceed our Service
Level Standards.

Qualitative Measures

1. Submitting Resumes
- Our Consultants will ensure that the resumes provided are accurate, up-to-date, and in
line with our Client’s job requirements.
- All resumes submitted to Clients should have prior approval from the candidates.

2. Providing Support
- Our Consultants will ensure that they provide support to both the Clients and the
Candidates to achieve a smooth recruitment process, from initial screening of candidates to
the selected candidate’s onboarding with the Client.

3. Handling Enquiries
- Our Consultants will attend to all enquiries from both Clients and Candidates and attend
all meetings necessary as requested from Clients or Candidates.

Quantitative Measures

1. Response Time
- Our Consultants will ensure that all enquiries are handled promptly within 24 working
hours of receipt of enquiry.
- For more complex enquiries, each will be handled on a case-by-case basis which is to be
negotiated with the client in the initial contact.

2. Resume Delivery Time

- Our Consultants will provide at least 1 suitable resume within 3 working days after
receiving a job order.
- For positions which are more complex and challenging, our Consultants will notify the
Client and extend the period for delivery of resumes.

PEOPLE PROFILERS SEARCH METHODOLOGY

Once we are given a specific role from a client, we will follow through with the full search
methodology so as to ensure that we deliver the best candidate for the role.

Client Meeting

1. A Consultant who specializes in the client’s industry or function will meet up with the
client to detail the requirements of the position.
2. The Consultant will seek to understand the potential incumbent’s full role and
responsibilities within the client’s organization, including the reporting matrix and culture,
to better map out the right candidates for the role, from the HR, Hiring Manager and/or
Supervisor.
3. Consultant will be required to find out on the salary budget and attractiveness of the role
and advise the client accordingly if it is in line with existing market’s expectations. 4. A
realistic timeline for the search will be discussed and agreed upon, including the estimated
onboarding of the incumbent.

Initial Search Process

1. Adoption of industry and/or functional mapping process will commence immediately to

locate talents across the same verticals or comparable companies, and matching the same
functions at the same time.
2. After the identification of these initial pool of suitable candidates, they will be ranked
based on their suitability according to the client’s specific requirements.

Screening Process

1. The Consultant who is familiar with the role will conduct interviews with the selected
candidates to qualify their competencies and career aspirations to ensure they are in-line
with client’s expectations.
2. History of their previous employment will be further screened to ensure relevancy for
the role.
3. Consultant will also seek to understand the expectations of the candidates such that they
are realistic and within what the client has to offer.
4. The qualified resumes will then be presented to the clients with summary of their
background proposed suitability.
Offer and Negotiation

After the client has conducted the necessary rounds of interviews coordinated by the
Consultant and an offer is made, the Consultant will seek to ensure acceptance of the offer
by negotiating the offer most comfortable for both parties.

Close Follow-up after Acceptance

1. Once the candidate accepts the offer, the Consultant will continue to follow-up on the
processes for signing of appointment letter to the successful resignation, until the final
onboarding of the candidate with the client.
2. Consultant will from time to time check in with the candidate to understand if the
incumbent is settling and integrating well into the new job.

SERVICES OFFERED

Executive Search

People Profilers understands the value that a successful executive search offers an
organization. Trained to be top headhunters with experiences in Singapore and the region,
what we offer our clients is sourcing and qualifying that unique human talent to best fit
your business. Through our personality reviews and background research, People Profilers
ensures that the candidates we offer to your company are not only well qualified for the
role, but will also seamlessly fit into your company values.

General Recruitment

Recruitment and HR as a function is designed to make your organization’s hiring decisions

easier and simpler. Here at People Profilers, we understand the importance of providing a
holistic HR support, and the burden it can ease from your business. Our agency provides
general job placements from junior to mid-level executives and managers. Being a one-stop
HR service provider, People Profilers can solve all the staffing needs of your business.

Contract & Temporary Staffing (from 2020)

People Profilers is committed to providing HR and staffing solutions to our clients, no

matter the field. As a one-stop service provider in this field of employment, our Agency can
provide temporary or contract staffs in the shortest possible time. We will manage all the
necessary administration such as payroll, insurance, and compensation, to give you a peace
of mind. Our commitment to service ensures that we can solve your contract and
temporary staffing queries and offer you peace of mind.
PEOPLE PROFILERS STANDARD PROPOSAL – CONTIGENCY
SERVICE

Type of position
- Assist organizations in finding mostly middle level executives and professionals –
- Frequently represent individuals seeking placement

Fee Payment – Please note that the fee shall be discussed base on job spec, volume and
location
- Charge a fee only upon successful placement of a candidate
- Fees are 20% of the successful candidate’s total annual compensation package (TACP)
including base salary, 13th month salary, sign-on/guaranteed bonus and cash allowances.

Payment Term: 15 days from commencement date of the successful candidate

Warranty Period: 2 months from commencement date of the successful candidate

CONCLUSION

We are extremely enthusiastic and eager to work closely with EPAM in the months ahead.
It is our commitment to expand our long-term relationship to cover all markets that EPAM
operates in the region.

We look forward to hearing from you very soon.