(Food and Beverage Services NC II)

COMPETENCY-BASED LEARNING MATERIALS

List of Competencies

No. Unit of Competency Module Title Code

Prepare dining Preparing diningTRS512387

1. room/restaurant area room/restaurant area for
for service service

Welcome guests and Welcoming guests and

2. take food and taking food and TRS512388
beverage orders beverage orders
Promote food and Promoting food and
TRS512389
3. beverage products beverage products
Provide food and Providing food and
beverage services to beverage TRS512390
services to
4.
guests guests

Provide room service Providing room service

5. TRS512391
Receive and handle Receiving and TRS512392
handling
6. guest concerns guest concerns