MODULE CONTENT

UNIT OF COMPETENCY: PREPARE THE DINING ROOM/RESTAURANT

AREA FOR SERVICE
MODULE TITLE: PREPARING THE DINING ROOM/RESTAURANT
AREA FOR SERVICE
MODULE DESCRIPTOR: This module deals with the knowledge & skills
required in the preparation of the dining room
/restaurant area before the start of the service
operations. It involves opening duties or the
dining room mise-en-place prior to service. This
unit includes the knowledge and skills in taking
reservations, preparing service stations, table
setting, and setting the ambiance of the
foodservice facility.
NOMINAL DURATION: 40 hours
LEARNING OUTCOMES:
At the end of this module you MUST be able to:
 Take table reservations

 Prepare service stations and equipment

 Set-up the tables in the dining area

 Set the mood/ambiance of the dining area

ASSESSMENT CRITERIA:

1. Inquiries are answered promptly, clearly and accurately.

2. Pertinent questions are asked to complete the details of the reservations.
3. Reservations data are recorded on forms accurately based on
establishment’s standards.
4. Details of the reservations are repeated back and confirmed with the party
making the reservation.
5. Additional information about the foodservice establishment is provided
when necessary
6. Service or waiter’s stationsare stacked with supplies necessary for service.