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Submitted To: Sir Sayyam Malik
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Submitted By: Aitzaz ul haq
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Roll 16471556-004
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Department: BS(IT)16A
Subject:
s IT project Management
Date: 13-7-2020
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Our Project “Student E_Advisor Chatbot”
Risks
 Speech recognition
Industry research indicates that speech recognition accuracy has reached 95%,
and that’s the threshold considered to be on par with natural speech. 
Not conversational
I recently wrote a series and presented a webinar on the topic of conversational
interfaces, an attribute of chatbots that truly drives business value. After speech
accuracy, the next most important success factor for chatbots is to engage with
humans in a natural, conversational manner. 
Personalization is not authentic
This is another way that chatbots emulate human-like interaction, and it’s a key
focus for developers. Even when people are knowingly engaging with chatbots,
they can quickly become comfortable if it’s personalized.
 Efficient but not effective
While automation is the core driver for using chatbots, the interactions will be
with people. Chatbots can be highly efficient in many ways, such as responding
to inquiries right away, retrieving information faster than humans can, scanning
data from a wide range of sources, rapidly making calculations and logic-based
decisions, and providing 24/7 uptime. 
User IDs and Passwords: Instead of allowing anyone to use your chatbot,
require they become a registered user. Criminals like easy targets. Therefore,
just an additional step like registering with a website could deter a would be
cybercriminal.

Use a Web Application Firewall (WAF): A WAF protects websites from

malicious traffic and harmful requests. Therefore, a WAF could help prevent
bad bots from injecting malicious code into your chatbot’s iframe.

End-to-End Encryption: This can prevent anyone other than the receiver and
sender from seeing any part of the message or transaction.