HydraFacial Tower User Guide

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TOWER

User Guide

P/N: 19196-U
Rev. 6/23/2016
HYDRAFACIAL® TOWER User Guide

Copyright © 2014 Edge Systems LLC. All rights reserved.

Terms and Conditions of Use:

HydraFacial®, HydraFacial MD®, Nectre®, Vortex-Fusion®, and Hydro


Peel® are registered trademarks. Wave™, Activ-4™, Beta-HD™, Antiox-6™,
GlySal™, DermaBuilder™, Rinseaway™, Vortex-Cleansing™, Vortex-Extrac-
tion™, and Skin Health For Life™ are trademarks of Edge Systems. This
product and its use are covered by one or more U.S. and International
patents. Patent info: www.edgeforlife.com/patents. These intellectual
property rights (IPR’s) remain the exclusive property of Edge Systems or
its licensors. This product sold is subject to a license to use the IPRs only
in conjunction with original Edge Systems products. Use of Edge Systems
together with non original Edge Systems products, including but not lim-
ited to treatment media, serums and solutions, is a breach of the license
- to only use any Edge System device together with original Edge Systems
products - and constitutes an infringement of IPRs.

Contact Info:

Edge Systems LLC


2277 Redondo Avenue
Signal Hill, CA 90755 USA
Ph: 1-562/597-0102 or 800-603-4996
Fax: 1-562-597-0148
Email: contact@edgeforlife.com
http://www.edgeforlife.com

2
CONTENTS
HYDRAFACIAL® TOWER

Contents
User Guide

4 Before You Start


4 Introduction
5 Safety Information
12 Getting Started
13 Package Contents
14 Device Components
15 Installation
15 • Tool Holder
15 • Waste Container
15 • HydraFacial® Handpiece
16 • HydroPeel® Tip
16 • Specialty Vial
17 • Skin Solutions
18 • Optional Components
20 Operating Instructions
20 • On/Off, Standby, and Sleep Modes
21 • Touchscreen
21 • Adjust Fluid Flow
21 • Adjust Vacuum Strength
22 • Activate LED Lights (optional)
23 System Cleaning & Preventive Maintenance
23 • After Each Service
23 • Weekly Cleaning
24 • HydraFacial® Handpiece
26 • Waste Container
26 • Touchscreen
26 • Removable Front Door
27 • Wet Diamond Aggressive Abrasion (Medical Use Only)
28 • Lymphatic Drainage Therapy Handpieces (optional)
28 • LED Light Therapy Handpieces (optional)
29 Troubleshooting
32 Limited Warranty
34 Appendix: Client Questionnaire & Consent Form
37 Appendix II: Certificates

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BEFORE YOU START
HYDRAFACIAL® TOWER User Guide

INTRODUCTION
Thank you for purchasing the HydraFacial® System, a revolutionary
breakthrough in aesthetic technology! The HydraFacial® is the next
generation of exfoliation and skin rejuvenation done simultaneously.
The process removes dead skin cells and impurities while simultane-
ously Vortex-Fusing™ the underlying new skin with cleansing, hydrat-
ing and moisturizing skin solutions and antioxidants. The procedure is
soothing, refreshing, non-irritating and very effective. You can have the
utmost confidence in this leading-edge system manufactured in the USA
by Edge Systems LLC.

The HydraFacial® Tower may include other modes of operation in ad-


dition to the HydraFacial® mode. The system, with all of its optional
modes, is intended for use in hospitals, clinics, doctor’s offices, and in
aesthetician’s offices by trained doctors and/or licensed aestheticians
(Please consult your state board for regulations). The following is a tech-
nical description of the unit purchased and the intended use.

HydraFacial® mode: The HydraFacial® Tower system is a USA Food and


Drug Administration (FDA) listed Class I exempt medical device; Class II
medical device in Canada. Its intended use is to abrade the upper layers
of the skin by operator controlled motion, in order to smooth the skin
surface and improve the appearance of skin, i.e. fine lines and wrinkles.
An additional feature is the capability of introducing topical skin solu-
tions during the procedure.

SYSTEM SPECIFICATIONS (Tower P/N 70143 & 70135):


1. Unit Size: 4’ (H) x 18” (W) x 16” (D)
2. Unit Weight: 85 lbs.
3. Electrical: 110-120 AC, 60 Hz, 8 Amp
220-240 AC, 50/60 Hz

Environmental Conditions for Shipping & Storage:


Temperature: Normal (-40º to +70º C)
Relative Humidty: 10-100% RH
Altitude: 500-1060 hPa

Operating Conditions:
Temperature: Normal (10-40º C)
Relative Humidty: 30-75% RH
Altitude: 700-1060 hPa

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BEFORE YOU START
HYDRAFACIAL® TOWER User Guide

SAFETY INFORMATION
PRODUCT MARKING SYMBOLS

Symbol Description
Attention: Refer to accompanying documentation.
Aufmerksamkeit: Beziehen Sie sich begleitend auf Dokumentation.
Attention : Consultez la documentation d’accompagnement.
Separate collection for electronic.
Trennen Sie Sammlung für elektronisch.
Collecte sélective pour l’électronique.

Type BF Applied Part. Defibrillation proof.


Typ BF. Defibrillation Beweis.
BF Pièce appliquée de type. Défibrillation preuve.

Direct Current
Gleichstrom
Courant continu
Alternating Current
Wechselstrom
Courant alternatif
ON (Power)
EIN (Stromversorgung)
ALLUME (Alimentation)
OFF (Power)
AUS (Stromversorgung)
ETEINT (Alimentation)
STANDBY (Power)
STANDBY (Stromversorgung)
PAUSE (Alimentation)
Operating Instructions
Bedienungsanleitung
Mode d'emploi
Fuse
Sicherung
Fusible
Pushing Prohibited
Drücken ist untersagt
Interdiction de pousser
Certified by CSA Group
Zertifiziert von der CSA-Gruppe
Certifié par CSA Group
Connect to supply mains with protective earth (ground)
Zum Versorgungsnetz durch eine Schutzerdung anschließen
Connectez au secteur, avec protection mise à la terre
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BEFORE YOU START
HYDRAFACIAL® TOWER User Guide

CAUTION AND MARKING SYMBOLS

Symbol Description
Calls attention to a procedure, practice, or condition that could
possibly cause bodily injury or death.
Ruft Aufmerksamkeit zu einem Verfahren, Praxis, oder Bedingung,
die vielleicht körperliche Verletzung oder Tod verursachen könnte.
Une attention particulière doit être portée à une procédure, pratique
ou condition qui pourrait causer des blessures corporelles ou la
mort.
Calls attention to a procedure, practice, or condition that could
possibly cause damage to equipment or permanent loss of data.
Ruft Aufmerksamkeit zu einem Verfahren, Praxis, oder Bedingung,
die vielleicht Schaden an Ausrüstungen oder permanentem Verlust
der Daten verursachen könnte.
Une attention particulière doit être portée à une procédure, pratique
ou condition qui pourrait causer des dommages à l’appareil ou la
perte permanente de données.
Do Not Re-use
Nicht wieder verwenden
Ne pas réutiliser
Manufactured by
Hergestellt von
Fabriqué par

Keep dry
Bleib trocken
Garder au sec

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BEFORE YOU START
HYDRAFACIAL® TOWER User Guide

SAFETY GUIDELINES

1. Ensure that all operators of the HydraFacial® System are trained and
licensed as required by the state or country. Do not operate the unit
before being trained. For any questions regarding training, call your
salesperson or Edge Systems.

2. Be sure to read the User Guide thoroughly before setting up the


system. If you experience mechanical and/or electrical difficulties
with your unit, call Edge Systems Service Department at 800-603-
4996.

3. Always use a clean tip for each procedure. The HydroPeel® tips are
for single use only. Use for more than one procedure may result in
infection.

4. Reusing contaminated skin solution can cause harm to the client and
will void all warranties.

5. Skin solutions should not exceed the “Use By” date on the bottle.
Should any products (skin solutions) settle, please contact your dis-
tributor or Edge Systems.

6. In the event that a client experiences irritation, discontinue the use of


the skin solution immediately.

7. Always do a client consultation (see Appendix) to determine if the


client is a candidate for the procedure. Follow contraindication list as
pre-determination for procedure.

8. Always begin procedure conservatively. Follow recommended


protocols and contraindications for skin type. Each client’s skin condi-
tions and sensitivity are different and suggested settings will vary
for each client. Do a sensitivity test on the neck by the earlobe and
increase or decrease the vacuum level as required. Skin conditions re-
quiring more aggressive vacuum settings are at operator’s discretion.

9. Do not work on sensitive areas such as the eyelids. Eyelids should be


closed at all times during the procedure and covered with protective
eyewear or damp cotton pads. Sterile eye rinse solution should be
available at all times to rinse the eyes.

10. Removing contact lenses prior to procedure is recommended.

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BEFORE YOU START
HYDRAFACIAL® TOWER User Guide

11. The client should have a minimum sunscreen SPF 30 applied after
the procedure and should use sunscreen on an ongoing basis. Use of
Edge Systems’ UV Smart™ Daily sunscreen is highly recommended.

12. Empty the waste container after each service according to your
waste handling protocol. Follow the system cleaning instructions in
this guide to clean your machine and handpiece after each
procedure.

13. Only Edge Systems skin solutions should be suctioned through the
HydraFacial® handpiece. Use of other, non-approved skin solutions
will void the warranty and clog the machine. Always use solution
when performing abrasion.

14. It is strongly recommended NOT to use or store the unit in a steamy


room. Keep water away from electrical components. Liquid should
only be suctioned through the HydraFacial® handpiece.

Equipment not suitable for use in the presence of a flammable anesthet-


ics mixture with air or with oxygen or Nitrous Oxide.

Ausrüstungen die nicht sind passend für Gebrauch in der Anwesenheit


von einer brennbaren Narkosenmischung mit Luft oder mit Sauerstoff
oder Stickstoffoxyd.

L’appareil n’est pas destiné à être utilisé en présence d’un mélange anes-
thésique inflammable avec de l’air, de l’oxygène ou de l’oxyde nitreux.

Equipment is not intended to be used in an oxygen-rich environment.

Die Geräte sind nicht zum Einsatz in einer sauerstoffreichen Umgebung


bestimmt.

L'équipement ne doit pas être utilisé dans un environnement riche en


oxygène.

Unauthorized user modifications will void warranty. Edge Systems LLC


will not be responsible for any injuries sustained due to unauthorized
equipment modifications or use of parts not specified by Edge Systems
LLC. Equipment returned to Edge Systems LLC with unsafe modifications
will be returned to their original operating condition at the customer’s
expense.

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BEFORE YOU START
HYDRAFACIAL® TOWER User Guide

Verbraucheränderungen Unbefugte Verbraucheränderungen werden


Garantie aufheben. Edge Systems LLC wird verantwortlich für irgendeine
Verletzungen nicht sein, die auf Grund unbefugter Geräteänderungen
oder Gebrauchs der Teile gestützt werden, die nicht von Edge Systems
LLC angegeben werden. Ausrüstungen sind schieben Systemgesellschaft
mit nicht sicheren Änderungen wird zurückgekehrt werden zu ihrem
Original zurückgekehrt, das Bedingung an der Ausgabe des Kunden
bedient.

Des modifications non autorisées effectuées par l’utilisateur annuleront


la garantie. Edge Systems LLC ne sera pas responsable de toute blessure
causée à la suite de modifications non autorisées sur l’appareil ou à la
suite d’une utilisation de pièces non spécifiées par Edge Systems LLC.
L’appareil qui est retourné à Edge Systems LLC avec des modifications
non sécuritaires sera ramené à son état de fonctionnement initial aux
frais du client.

DO NOT suction liquids through the dry port for crystal-free procedure
located on the side of the unit. This will damage the unit and will void
the warranty.

MACHT Saugwirkungsflüssigkeiten durch den trockenen Hafen für


Kristall frei Behandlung NICHT, die auf der Seite von der Einheit befunden
wird. Dies wird die Einheit beschädigen und wird von der Garantie nicht
bedeckt.

N’ASPIREZ PAS de liquides par le port de séchage pour le traitement sans


cristal situé sur le côté de l’appareil. Ceci entraînera des dommages à
l’appareil qui ne sont pas couverts par la garantie.

This equipment has been designed and determined to be compliant with


regulatory agency limits for EMI. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause interference, which can be determined by turning the equip-
ment off and on, the interference can be possibly corrected by one or
more of the following measures:

- Relocate the equipment with respect to the receiver.


- Move the equipment away from the receiver.
- Plug the equipment into a different electrical outlet so that the
equipment and receiver are on different branch circuits.

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BEFORE YOU START
HYDRAFACIAL® TOWER User Guide

Diese Ausrüstungen sind entworfen worden und sind bestimmt worden,


entgegenkommend mit gesetzlichen Agenturengrenzen für EMI zu sein.
Jedoch, es gibt keine Garantie, die jene Störung in einer besonderen
Installation nicht stattfinden wird. Wenn diese Ausrüstungen Störung
verursachen, die von Drehen den Ausrüstungen ab und auf bestimmt
werden kann, kann die Störung vielleicht von ein oder mehr von den
Folgenden Maßnahme korrigiert werden:
- Repositionieren Sie die Ausrüstungen in Bezug auf den Empfänger.
- Bewegen Sie die Ausrüstungen weg vom Empfänger.
- Stöpseln Sie die Ausrüstungen in eine verschiedene Steckdose zu,
damit die Ausrüstungen und der Empfänger auf verschiedenen Zwei
genkreisläufen sind.

Cet appareil a été conçu conformément aux limites de l’organisme de


réglementation en matière d’interférence électromagnétique. Toutefois,
rien ne garantit l’absence d’interférences dans une installation particu-
lière. Si cet appareil provoque des interférences, détectables en allumant
et en éteignant l’appareil, celles-ci pourront possiblement être corrigées
en accomplissant une ou plusieurs des actions suivantes :
-Déplacer l’appareil par rapport au récepteur;
-Éloigner l’appareil du récepteur;
-Brancher l’appareil sur une autre prise de courant pour que l’appareil
et le récepteur soient branchés sur différents circuits.

To prevent electric shock, do not remove the instrument cover. There


are no user serviceable parts inside. Routine maintenance or cleaning
of internal parts is not necessary. Avoid the use of cleaning agents or
chemicals on the instrument. Some chemicals may damage plastic parts
or lettering. Any external cleaning should be done with a clean, dry or
slightly damp cloth. Any replacement cables and parts should be ac-
quired directly from Edge Systems LLC.

Elektroschock zu verhindern, nimmt die Instrumentdecke nicht heraus.


Es gibt keine vom Benutzer haltbaren Teile hinein. Routinewartung oder
reinigend von inneren Teilen ist nicht notwendig. Vermeiden Sie den Ge-
brauch, um Agenten oder Chemikalien auf dem Instrument zu reinigen.
Einige Chemikalien dürfen Kunststoffteile oder Beschriftung beschädi-
gen. Irgendein äußerlicher Reinigen sollte mit einem sauberen gemacht
werden, trocknet oder dämpft etwas Tuch. Irgendeine Ersetzung kabelt
und Teile sollten direkt von Edge Systems LLC erlangt werden.

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BEFORE YOU START
HYDRAFACIAL® TOWER User Guide

Pour prévenir les chocs électriques, n’enlevez pas le couvercle de


l’instrument. Ce dernier ne contient aucune pièce pouvant être réparée
par l’utilisateur. L’entretien ou le nettoyage périodique des pièces in-
ternes n’est pas nécessaire. Évitez l’utilisation de produits nettoyants ou
chimiques sur l’instrument. Certains produits chimiques peuvent endom-
mager les pièces de plastique ou le lettrage. Tout nettoyage externe doit
être fait avec un chiffon propre, sec ou légèrement humide. Tout câble et
toute pièce de rechange doivent être achetés directement auprès d’Edge
Systems LLC.

11
GETTING STARTED
HYDRAFACIAL® TOWER User Guide

GETTING STARTED

Packaging & Unpacking Inspection


INSPECT THE SHIPPING CARTON
Your equipment was shipped in a custom foam insulated box that has
been tested to UPS standards. If the shipping carton is damaged,
inspect the contents for visible damage such as dents, scratches or
any other obvious signs of damage. If you see visible damage, make a
claim with the carrier immediately. If the equipment is damaged, notify
Edge Systems at (800) 603-4996 or (562) 597-0102 and we will assist
you in the repair or replacement of your equipment.

Do not return your unit without first contacting Edge Systems


and receiving an RMA (Return Material Authorization) number.

Unpack the unit, accessories and all documents. Retain the original
packaging in case you need to ship the unit for any reason. Verify that
all appropriate items have been received.

The unit is large & heavy and should not be lifted alone.

Das Gerät ist groß und schwer und sollte nicht ohne Hilfe aufgehoben
werden.

L'appareil est gros et lourd, et ne doit pas être soulevé par une seule
personne.

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DGETTING STARTED
HYDRAFACIAL® TOWER User Guide

Package Contents

Console Unit
Wet (HydraFacial®) Handpiece Assembly
Tool Holder
HydroPeel® Tips
Skin Solutions
Puncture Tool
Waste Container Assembly
Cleaning Cap
Profit Pack
Success Marketing Kit

Options:
Lymphatic Drainage Therapy Glass
Handpiece Cups

Red LED Light Therapy Handpiece


Blue LED Light Therapy Handpiece
LED Light Therapy Handpiece Holder
LED Light Therapy Marketing Kit

Wet Diamond Aggressive Abrasion Pads


Smooth Tip
Cleaning Kit

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GETTING STARTED
HYDRAFACIAL® TOWER User Guide

Device Components

Port for waste container Touchscreen


(Rear of the unit)

Accessory Rail Illuminated


On/Standby Switch

Port for Lymphatic


Drainage Therapy
Handpieces Ports For LED
Light Handpieces

Coupling Fitting for


HydraFacial® Handpiece Toggle Switches
for Solutions

Manifold Buttons for


Solution Bottles Removable
Acrylic Door

Pick-up Tubes for


Skin Solution & Wheels
System Cleaning (Front Wheels
Solution Bottles with Brakes)

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DGETTING STARTED
HYDRAFACIAL® TOWER User Guide

INSTALLATION
TOOL HOLDER

1. Loosen thumbscrews first.


2. Attach the tool holder, top first onto the accessory rail.
3. Tighten the thumbscrews to lock the handpiece holder in place.

WASTE CONTAINER

1. Attach the waste container lid and secure the clamps.


2. Insert the tube on the lid into the waste container port on the back
of the unit.
3. Make sure the waste container sits securely on the ledge.
Use a Phillips screwdriver to install the ledge.
Note: Always remove the waste container before transporting
the unit.

HydraFacial® HANDPIECE

1. Plug the small tube attached to the HydraFacial® handpiece into


coupling fitting.
2. Connect the large tube attached to the handpiece into the waste
container.
3. Locate the small tubing with the blue end and connect it to the
appropriate end on the handpiece. The blue end corresponds with the
blue dot. Twist the knob gently clockwise to secure the tubing.

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GETTING STARTED
HYDRAFACIAL® TOWER User Guide

5. Insert the gray cartridge into the handpiece. Align the arrow on the
cartridge with the unlock symbol on the handpiece. Push firmly until
it snaps into place, then twist the cartridge up until the arrow aligns
with the lock symbol.

Note: If the gray cartridge is difficult to insert, drizzle a small amount


of water into the cartridge to lubricate it, and try again.
HYDROPEEL® TIP

1. Align the HydroPeel® tip and attach it to the handpiece.

Single use only

SPECIALTY VIAL:

1. To access specialty vials, remove the gray cartridge from the hand-
piece by twisting until the arrow aligns with the unlock symbol, then
pull the cartridge straight out.

2. IMPORTANT: Remove the cap from the vial.

16
DGETTING STARTED
HYDRAFACIAL® TOWER User Guide

3. Insert the vial into the handpiece. Push firmly until it snaps into place.
Note: Keep all the toggle switches off (see below) while using spe-
cialty vials.

4. To re-access the skin solution bottles, remove the specialty vial and
insert the gray cartridge into the handpiece. Push firmly until it snaps
into place, then twist the cartridge up into the locked position.
SKIN SOLUTION BOTTLES

1. Open the front door. Remove the cap of the skin solution bottle and
use the puncture tool to pierce the seal inside the bottle.
2. Press and hold each manifold button as you insert each bottle into
the manifold, and then release the button.
Note: The Rinseaway™ System Cleaning Solution should be installed
in the manifold with the gray toggle switch labeled “SYSTEM RINSE”.

3. The toggle switches control which skin solution bottle is being used.
When a switch is in the ON position, fluid will be drawn from that
bottle. When switched to the OFF position, no fluid will be drawn
from the corresponding bottle.
Note: Always keep the “SYSTEM RINSE” toggle switch (gray) off while
performing procedures.

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GETTING STARTED
HYDRAFACIAL® TOWER User Guide

OPTIONAL
If you have purchased the optional kits, please see below.

WET DIAMOND AGGRESSIVE ABRASION (Medical Use Only)

1. Place the diamond pad inside the tip and push it in.
2. Place the tip on the HydraFacial® handpiece and press-in until it is
fully seated.

diamond tip
pad

LYMPHATIC DRAINAGE THERAPY HANDPIECES

Mechanical Lymphatic Drainage mode (optional): This accessory


uses vacuum and hollow glass or plastic cups to assist in massage.

1. Plug the metal tube coupling attached to the Dry Handpiece Tubing
into the port on the side of the machine.
2. Connect the plastic coupling on the other end of the tubing into the
Lymphatic Drainage Therapy handpiece. To connect the tubing, sim-
ply press the two halves together until you hear them click into place.
To disconnect the coupling halves, press the thumb latch button and
gently pull the two halves apart.
3. Place the handpiece(s) in the handpiece holder.
4. Place the tips and accessories on the holder when they are not in use.

Never place suction cup over eyes or other body orifice.

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DGETTING STARTED
HYDRAFACIAL® TOWER User Guide

UNIVERSAL TOOL HOLDER

1. Loosen thumbscrews first.


2. Attach the tool holder, top first onto the accessory rail.
3. Tighten the thumbscrews to lock the handpiece holder in place.

LED LIGHT THERAPY HANDPIECES

Red and Blue LED Light Therapy mode (optional): This accessory is
not currently available for EU countries.

1. Plug in the light handpieces into the ports on the other side of the
unit. The connectors must be aligned properly. Line up the notch on
the cable end connector of the handpiece with the tab on the port.
Note: The ports are color-coded (2 blue ports above; 2 red ports be-
low). Make sure the handpieces are connected into the correct ports.
2. Attach the LED/Lymphatic universal tool holder.
3. Insert the cable end connector and twist its lock ring clockwise to
lock the connector into the port. You should feel the connector click
as it locks into place.
4. Place the light handpieces on the handpiece holder when not in use.

Red LED Blue LED

19
OPERATING INSTRUCTIONS
HYDRAFACIAL® TOWER User Guide

OPERATION
TURN ON THE SYSTEM

1. Verify the switch on the power entry module


located on the back of the unit is in the OFF ( o )
position. Connect the power cord to the power en-
try module and connect the plug into a grounded
wall outlet. Switch the power entry module switch
to the ON ( I ) position.
2. The Illuminated Power Switch will light up blue.
The machine should begin its boot up cycle at this
point. The touchscreen should display a boot up
sequence (like a normal personal computer). When
the main page appears on the screen, the system
is ready for use.

STANDBY / SLEEP MODE

1. Press the Illuminated Power Switch and a “System


Cleaning Reminder” will appear on the screen.
2. If you have not cleaned the skin solution stations,
press NO and the System Cleaning Protocol screen
will appear.
Note: You must clean the skin solution stations
before you can turn the system off or switch to
the standby mode. Always turn to the standby/
sleep mode at the end of each day.
3. If you have cleaned the skin solution stations,
press YES and the system will go into standby
mode.

TURN OFF THE SYSTEM

1. Follow the above steps to switch the machine into


Stand by/Sleep Mode. Then switch the power
entry module switch on the back of the unit to the
OFF position, and the machine is completely shut
off.

20
SOPERATING INSTRUCTIONS
HYDRAFACIAL® TOWER User Guide

TOUCHSCREEN OPERATION

1. Lightly tap the buttons displayed on the screen


with your fingertip (not fingernail). This will
cause the unit to perform a variety of functions.
If the button does not seem to work, verify that
you have actually pressed on the button and did
not miss it.
2. There may be a 0.5 second delay when you
press the buttons on the touchscreen, so do not
press the same button repeatedly if it does not
respond immediately.
3. Activate the modality you will be using on the
touchscreen by pressing the button.
Note: The touchscreen has been preset for opti-
mal performance with the HydraFacial® program.
Thus, you cannot and will not need to adjust the
monitor.

ADJUST FLUID FLOW

1. Turn the flow control valve towards the +


sign to increase fluid flow. Turn towards the -
sign to decrease fluid flow.

ADJUST VACUUM STRENGTH

1. Tap the “On” or “Off” buttons on the screen to


turn vacuum on or off. The “+” and “-” buttons
adjust the suction strength of the vacuum.

21
OPERATING INSTRUCTIONS
HYDRAFACIAL® TOWER User Guide

ACTIVATE THE LED LIGHTS (OPTIONAL)

RED LED

1. Choose the LED Light Therapy mode on the main


page. To activate the red LED light therapy hand-
piece, lightly press the “Red LED” button on the
touchscreen. Turn on the red LED light therapy
handpiece by pushing the button on the rear of
the handpiece.

BLUE LED

1. To activate the blue LED light therapy handpiece,


lightly press the “Blue LED” button on the touch
screen. Turn on the blue LED light therapy hand
piece by pushing the button on the rear of the
handpiece.

TIMER OPERATION

1. Light Therapy Mode provides a timer on the


screen for your convenience. To start the timer,
lightly press the “Start” button on the screen.
Press the "Stop" button again to “Stop” the
timer. To reset the timer to 00:00, press the
“Reset” button.

22
S SYSTEM CLEANING
HYDRAFACIAL® TOWER User Guide

SYSTEM CLEANING AND PREVENTIVE MAINTENANCE


The HydraFacial® Tower system needs to be cleaned after each proce-
dure. Cleaning is especially important after the usage of vials.

Skin Solution Stations And Tubing


AFTER EACH SERVICE

1. Wearing gloves is recommended.


2. After each procedure, run the “system cleaning process”. Start
by switching all the blue toggle switches down to the “OFF” position,
and switch only the gray toggle switch “SYSTEM RINSE” up to the “ON”
position.

3. Make sure that the Rinseaway™ system cleaning solution is properly


installed. Only use the Edge System Rinseaway™ Solution; it
contains a biocide to properly clean your system. Partially used skin
solution bottles must be capped and stored in a cool place.
4. Turn the unit on and set vacuum setting to 26.
5. Use the cleaning cap (as shown) to occlude the
handpiece. Turn the flow control valve all the
way towards the + sign, and let the cleaning
process run for 20-30 seconds. Extend to 1
minute after each service day. The cleaning
Cleaning
cap can also be used as a protective cap. cap
6. When completed, be sure to switch the toggle
switch to the “OFF” position.
7. Empty the waste on the back of the unit at the end of each service
day. Do not let the waste container fill above 450ml.
8. Wash, dry, and wipe/spray germicide over waste canister and lid.
Leave open overnight to air-dry.

WEEKLY CLEANING

1. Wearing gloves is recommended.


2. Use the Rinseaway™ solution on each individual skin solution station
to prevent/remove any clogging. Follow the above instructions to
clean/flush your system.
3. When completed, be sure to switch all the toggle switches to OFF
position.

23
SYSTEM CLEANING
HYDRAFACIAL® TOWER User Guide

HydraFacial® Handpiece
The HydraFacial® handpiece tubing chambers must be cleaned and dis-
infected using the cleaning brush every week to prevent any bacterial
contamination.

The HydraFacial® Handpiece

1. Detach the handpiece from all tubing. Gently


twist the knobs counter-clockwise to detach
each tube from the handpiece.
2. Insert the cleaning brush into the vacuum
(smaller opening) on the face of the handpiece.
Push it in gently all the way, while rotating
in either direction. Repeat with the opening
on the back with the blue dot. A few drops of disinfectant may be
dropped onto the “face” of the hand piece (held in an upright posi-
tion) allowing the disinfectant to run into the handpiece opening
before inserting the cleaning brush.
Note: 70% isopropyl alcohol is not suitable as a disinfectant.

Vacuum
Opening

"Face" of the handpiece

3. Wash the brush bristles in soapy water between each handpiece


opening insertion to clean off debris.

24
GSYSTEM CLEANING
HYDRAFACIAL® TOWER User Guide

4. Using a compressed air canister with the straw attached, blow air
first into the vacuum (smaller opening) on the face of the handpiece,
and then into the opening in the gray cartridge on the back of the
handpiece.

5. When the brush and air cleaning are completed, make sure all the
blue toggle switches are in the OFF position. Turn the gray toggle
switch “SYSTEM RINSE” up to the ON position and the vacuum set-
ting on “26”. Press on the cleaning cap and flush through the hand-
piece and tubing for 1 minute.

DURING TREATMENT, USING SPECIALTY VIALS

1. Fill a small bowl with Rinseaway™ Solution and place next to


treatment station.
2. Make sure to remove GlySal™ cartridge and replace with
gray cartridge with no toggles on.
3. Set vacuum to 12 and dip the handpiece with tip attached into the
bowl of Rinseaway™ for 5 seconds.
4. Throw away bowl after each cleaning.

25
SYSTEM CLEANING
HYDRAFACIAL® TOWER User Guide

Other
WASTE CONTAINER

1. Wash, dry, and wipe/spray germicide over waste canister and lid.
Leave open overnight to air-dry.
Note: Always remove the waste container before transporting the
unit.

TOUCHSCREEN

To avoid risk of electric shock, do not disassemble the unit cabinet.


The unit is not user serviceable. Remember to shut down system
and unplug it from power outlet before cleaning.
Note: Do not use alcohol (methyl, ethyl or isopropyl) or any strong
dissolvent. Do not use thinner or benzene, abrasive cleaners, or com-
pressed air.

1. To clean the touchscreen, use window or glass cleaner. Put the


cleaner on a microfiber cloth and wipe the touch screen.
Never apply the cleaner directly on the touchscreen.
Note: Avoid getting liquids inside your touchscreen. Do not wipe the
screen with a cloth or sponge that could scratch the surface.

REMOVABLE FRONT DOOR

1. To clean door use a plastic cleaner available at your nearest hardware


store (for example: Novus plastic clean and shine). Never, under
any circumstances use any type of alcohol to clean front door.

26
GSYSTEM CLEANING
HYDRAFACIAL® TOWER User Guide

Options
WET DIAMOND AGGRESSIVE ABRASION (MEDICAL USE ONLY)

1. It is always recommended to use gloves for this process.


2. After each use, remove abrasive pads and tip. Drop in hot water and
let them soak for about 10 minutes, softening any debris surrounding
both pads and tip.

3. Place abrasive pad under running water and brush away all the debris
with the included brush. Rinse away any debris very thoroughly.

4. It is recommended to use an ultrasonic cleaner with a disinfectant


solution to thoroughly clean the abrasive pads and tip of any debris
that may have been embedded between the diamond grits during
use. Please follow the suggested dilution ratio from the manufacturer.

5. For maximum sterility, abrasive pads, tip, and pad holder are
autoclavable.

27
SYSTEM CLEANING
HYDRAFACIAL® TOWER User Guide

LYMPHATIC DRAINAGE THERAPY HANDPIECES

1. Wipe off excess treatment lotion after each procedure.


2. Clean the handpiece appropriately using cold sterilization or
autoclave.

LED LIGHT THERAPY HANDPIECES

1. Clean the equipment by wiping the handpiece and focusing cone with
a germicide or antibacterial.
Note: Check with the Board of Cosmetology for approved products in
your state.

28
G TROUBLESHOOTING
HYDRAFACIAL® TOWER User Guide

TROUBLESHOOTING
Problem Possible Cause Solution
Make sure power cord is properly
Power cord connected to back of the unit and to
a working wall outlet.
Unplug unit from main wall out-
No Power let prior to this. Use a small flat
head screwdriver to remove the fuse
Fuses holder box located in between the
ON/OFF switch and power cord, and
check that fuses are in good working
conditions (not blown).
If the main power is “ON” and the
touchscreen is blank, press the
Blank screen / No
power button located on the right
video signal
hand side of touchscreen. Check
video cable connection in the rear.
Touchscreen
No image, or
inverted image
on the screen Call your local representative or
Edge Systems.
Screen does not
respond to touch
Toggle switch Make sure the switch is on.
Make sure your skin solution bottle
Empty bottle
is not empty.
Make sure that your HydraFacial®
handpiece is properly connected to
Improper the side of the skin solution station
connection block, and to the waste container.
Also, make sure that the lid is firmly
attached to the waste container.
Low or No
Fluid Flow Make sure the tip is firmly installed
Tip is improperly onto the handpiece. Angled tips
installed should face downwards in order to
facilitate flow.
Make sure the flow control
valve on the handpiece
Flow control is open. To increase fluid
valve is closed flow, turn the flow
control valve towards
the + sign.

29
TROUBLESHOOTING
HYDRAFACIAL® TOWER User Guide

Problem Possible Cause Solution


Check lines for any kinks or leaks.
Leak in the line
Repuncture bottle if needed.
Too many solu- Make sure you only have a maximum
tion stations are of two skin solution stations on the
on “ON” position.
If using only one station at a time,
turn current station off and try
another station, if this corrects the
problem please check on the previ-
Faulty station
ous station that internal bottle seal
is completely broken and pick up
assembly (metal portion) is fully
submerged.
Make sure that you are holding the
Operator handpiece correctly and not work-
technique ing against gravity or blocking the
Low or No tubing.
Fluid Flow
Do not let the waste container
fill above 450ml. If the container
becomes overfull, a built-in float will
Waste container
occlude the vacuum opening and
is full
skin solution flow through the hand-
piece will cease. Empty the waste
container after each service.
Flush all stations thoroughly. Make
Clogging sure the machine is cleaned after
each service.
Make sure that the gray
cartridge is properly
Gray cartridge inserted into the hand-
is loose piece. The arrow on the
cartridge should line up
with the lock symbol.
Make sure the flow control valve on
the handpiece is not open too far.
The default setting for
Flow control
Too Much the flow control valve
valve is opened
Fluid Flow is 50% open. To de-
too far
crease fluid flow, turn
the flow control valve
towards the - sign.

30
TROUBLESHOOTING
HYDRAFACIAL® TOWER User Guide

OPTIONS

Problem Possible Cause Solution


Kinks or leaks Check lines for kinks or leaks.
Make sure the dry handpiece tubing
Improper
Low or No assembly and corresponding attach-
connections
Vacuum ments are properly connected.
Flow for If you conduct an excessive number
Lymphatic of massage procedures, you may oc-
Drainage clude filter, which in turn will reduce
Handpieces Occluded filter
vacuum performance. Please call
your local representative or call Edge
Systems to order a replacement part.
Make sure the light handpiece is
Improper
connected to the proper color-coded
connection
receptacle.
LED Light Make sure that you pressed the
Handpiece button for red light or blue light
Not Working Unit is not on the touchscreen to activate the
activated light handpiece. Also make sure you
press the button on the back of the
handpiece.

Note: Circuit diagrams & component part lists are available upon
request for service technicians.

31
LIMITED WARRANTY
HYDRAFACIAL® TOWER User Guide

LIMITED WARRANTY
Form of Product Warranty
LIMITED WARRANTY
(HydraFacial® SYSTEM)

What is Covered:
The warranty for the HydraFacial® System (the “System”) covers defects
in material or workmanship in the System.

Who is Covered:
This limited warranty applies and extends only to the original Customer
purchasing the System from Edge Systems in the country where the sale
occurred. This limited warranty is non-transferable and non-assignable
by the original Customer. Edge Systems shall have no obligations under
this limited warranty in the event that an original Customer attempts
an unpermitted assignment of the original Customer’s rights under this
limited warranty. Notwithstanding the foregoing, Edge Systems agrees
to extend the benefits of this limited warranty to a leasing company pro-
viding financing to the original Customer for the System, provided the
System is leased back to and operated by the original Customer and any
such leasing company has no greater rights than the original Customer.

How Long:
The System warranty runs for a period of one (1) year from the date of
delivery of the System to the original Customer. We warrant any replace-
ment part for the balance of the original warranty period. Extended war-
ranties are available.

What Edge Systems Will Do:


For the System, Edge Systems will, within the applicable warranty pe-
riod, at Edge Systems ‘s sole option, repair or replace any defects in the
System without any costs to the Customer for parts or labor (except as
specifically stated below).

Service Loaner:
During the first year of warranty Edge Systems, to the extent available,
will provide to Customer a loaner System (the “Loaner”) upon determi-
nation that the failure is a warrantied event, and following execution
of Edge Systems’ Loaner Agreement. Loaner systems are not available
outside the United States.

32
LIMITED WARRANTY
HYDRAFACIAL® TOWER User Guide

What is Not Covered:


THIS WARRANTY DOES NOT COVER ANY EQUIPMENT WHICH HAS BEEN
DAMAGED BY ACCIDENT, MISUSE, ABUSE, MODIFICATION, WHICH HAS
BEEN USED IN VIOLATION OF THE SYSTEM INSTRUCTIONS OR FOR ANY
PURPOSE OTHER THAN ONE FOR WHICH IT WAS MANUFACTURED, OR
CAUSED BY UNAUTHORIZED REPAIR OR USE OF UNAUTHORIZED PARTS,
INCLUDING, WITHOUT LIMITATION, DAMAGE TO THE SYSTEM ARISING
FROM USE OF SKIN SOLUTIONS OR TIPS PURCHASED OR OTHERWISE
OBTAINED FROM A NONEDGE SYSTEMS APPROVED SUPPLIER. THIS WAR-
RANTY DOES NOT COVER FREIGHT DAMAGE; OR ANY DAMAGE CAUSED
BY ACTS OF GOD OR THIRD PARTIES NOT WITHIN THE CONTROL OF
EDGE SYSTEMS, SUCH AS DAMAGE CAUSED BY POWER SURGES OR LIGHT-
NING. THIS WARRANTY DOES NOT COVER THE COSTS OF INSTALLATION,
ADJUSTMENT OF USER CONTROLS, INITIAL TECHNICAL ADJUSTMENT
(SET-UP) AND ROUTINE USER REQUIRED MAINTENANCE. THIS WARRANTY
DOES NOT EXTEND TO ANY MACHINERY, APPLIANCES OR PROPERTY
OF THE CUSTOMER USED IN CONJUNCTION WITH OR CONNECTED TO
THE EQUIPMENT. THIS WARRANTY IS THE EXCLUSIVE REMEDY AGAINST
EDGE SYSTEMS AND NO OTHER REMEDY (INCLUDING BUT NOT LIMITED
TO INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR INJURY TO PERSON
OR PROPERTY, LOST PROFITS, LOST SALES OR ANY OTHER INCIDENTAL
OR CONSEQUENTIAL LOSS) SHALL BE AVAILABLE. THIS WARRANTY IS IN
LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. ANY REPRESENTATIONS OR PROM-
ISES INCONSISTENT WITH OR IN ADDITION TO THIS LIMITED WARRANTY
ARE UNAUTHORIZED AND SHALL NOT BE BINDING UPON EDGE SYSTEMS.
PLEASE NOTE THAT SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS OR DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

How to Obtain Service:


To obtain Service under this warranty, the Customer must contact Edge
Systems within the warranty period. Edge Systems can be reached by
telephone (toll free) at 1 800-603-4996. The Customer is responsible for
all arrangements and shipping charges (incoming and outgoing) related
to the shipment of a System or parts to a Edge Systems approved and
designated repair facility for inspection and diagnosis for potential cov-
erage under this warranty.

Edge Systems LLC


2277 Redondo Avenue
Signal Hill, CA 90755
Ph: 1-562-597-0102 or 800-603-4996
Fax: 1-562-597-0148

33
APPENDICES
HYDRAFACIAL® TOWER User Guide

CLIENT CONSULTATION AND RELEASE FORM


Please read carefully, complete, sign and date this form prior to your
procedure.

Name: _______________________________________________________________
Phone: (______)_______________________________________________________
Address: ____________________________________________________________
City: ___________________________ State: ______ Zip: __________________
Email: ______________________________________________________________

HydraFacial® BLUE/RED LIGHT THERAPY


LYMPHATIC/MASSAGE THERAPY WET DIAMOND (Medical Use Only)
MICRODERMABRASION

SECTION 1: MEDICAL INFORMATION


Absolute Contraindications
YES NO
Accutane or other similar medication
Autoimmune disease, HIV, lupus, hepatitis, scleroderma
Active infection in the treatment area
Melanoma or lesions suspected of malignancy
Active Sunburn
Pregnancy (medical-legal)
Breastfeeding (medical-legal, may increase skin sensitivity &
likelihood of PIH
Epilepsy contraindicated for LED light therapy

Relative Contraindications
Anticoagulants therapy (use lower settings)
Very thin skin
Other Aesthetic Treatments: Botox: wait 5-7 days; Fillers: wait
7-10 days; Peels: wait 30 days
Laser Treatments: wait until lesions heal & swelling & redness is
resolved

Other Concerns
Keloids: avoid direct contact
Rosacea, telangiectasia (use lower vacuum)
Unrealistic expectations

If you answered YES to any of the above questions, please explain:


________________________________________________________________________
______________________________________________________________________

Please list any known allergies:


________________________________________________________________________
34
APPENDICES
HYDRAFACIAL® TOWER User Guide

Specify your areas of concern (i.e. eyes, forehead, etc.) _________________


_______________________________________________________________________
_______________________________________________________________________

SECTION 2: CLIENT CONSENT FORM


(Initial each acknowledgement line below)

1. I acknowledge that my skin might experience temporary irritation,


tightness, or redness, which usually dissipates within 72 hours de-
pending on skin sensitivity. _____(initial here)
2. I acknowledge that if I fail to use a minimal sunscreen (SPF 30) and
follow the direction for use, I am more susceptible to sunburn, sun
damage & hyperpigmentation. I should avoid excessive sun exposure,
especially between 10am - 2pm. _____(initial here)
3. I have disclosed my history of allergies above and I acknowledge that
if I am allergic to one or more of the ingredients in the products used,
I may experience an allergic reaction. _____(initial here)
4. I hereby agree to have the treatment performed and agree to follow
all pre and post treatment instructions. _____(initial here)
5. I acknowledge that I should avoid use of aggressive exfoliation,
waxing, and products containing acids that are not part of the rec-
ommended take-home regimen in the treated areas for minimum 2
weeks pre and post treatment. _____(initial here)
6. I acknowledge that I should avoid use of Retin-A type products for a
period of time recommended by my physician and/or skincare practi-
tioner pre and post the treatment. _____(initial here)
7. I acknowledge that I have answered all questions truthfully and
completely. _____(initial here)
8. I release Edge Systems, the ______________ (Aesthetician/Doctor),
management and staff of_______________ (Clinic/Office) from any and
all liability associated with any injuries and/or current orfuture condi-
tions resulting from the skincare procedures or products. _____(initial
here)
9. I consent to the use of my before, during and after facial procedure
photographs for education, promotion or advertising purposes. My
name will not be used to identify these photographs without my writ-
ten approval. _____(initial here)

By signing below, I certify that I have read and fully understood the con-
tents of this consent form, and that the information I provided above are
complete, accurate, and up-to-date to my knowledge.

Client Signature: _________________________________ Date: _______________

Operator Signature: _______________________________Date: _______________

35
APPENDICES
HYDRAFACIAL® TOWER User Guide

APPENDIX II:
Certificates

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APPENDICES
HYDRAFACIAL® TOWER User Guide

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39
2277 Redondo Ave, Signal Hill,
CA 90755, USA
Phone: (800) 603-4996
(562) 597-0102
Fax: (562) 597-0148
www.edgeforlife.com

Made in the USA

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