Professional Documents
Culture Documents
Carolis & Saparito 2006
Carolis & Saparito 2006
Carolis & Saparito 2006
© 2006 by
Baylor University
Social Capital,
E T&P Cognition, and
Entrepreneurial
Opportunities: A
Theoretical Framework
Donna Marie De Carolis
Patrick Saparito
Introduction
Please send correspondence to: Donna Marie De Carolis at decarold@drexel.edu and to Patrick Saparito at
pas46@drexel.edu.
January, 2006 41
some do not (e.g., Begley & Boyd, 1987; Brockhaus, 1980; Cooper & Dunkleberg, 1987;
Sexton & Bowman, 1984). The majority of this literature proposes that psychological
variables, personality traits and demographic factors may distinguish entrepreneurial
activity. Yet, the results of these findings are equivocal (Brockhaus & Robert Horowitz,
1986; Low & MacMillan, 1988; Shaver & Scott, 1991).
Also, a stream of research emphasizes the importance of networks, and the social
capital inherent in them, for the creation of new ventures (Aldrich & Zimmer, 1986).
Social capital may be described as the “. . . goodwill available to individuals or groups”
(Adler & Kwon, 2002, p. 23) that includes feelings of gratitude, reciprocity, respect, and
friendship. It is an asset that resides in an individual’s relationships and consists of the
goodwill flowing from friends, colleagues, and other general contacts (Burt, 1992). Social
capital as portrayed in previous studies may be an indicator of opportunity, but it is not
a direct predictor. In fact, Burt, 1992 contends that as the presence of entrepreneurial
opportunities in a network increases, the odds of entrepreneurial behavior increase—if
someone is inclined to entrepreneurial behavior. Yet, the literature on social capital and
entrepreneurship is, again, equivocal as to this entrepreneurial inclination.
While it is explicitly acknowledged that social capital enables new venture forma-
tion, there is a gap in the literature regarding how social capital and personal factors such
as cognitive biases interplay and influence entrepreneurial behavior. Drawing from social
cognitive theory (Augoustinos & Walker, 1995; Bandura, 1986; Fiske & Taylor, 1984;
Wood & Bandura, 1989) this article advances a model suggesting that entrepreneurial
behavior is a result of the interplay of environments (i.e., social networks) and certain
cognitive biases in entrepreneurs.
Our contribution is the advancement of both the social capital and entrepreneurship
literature by proposing that the impact of social capital on individual cognition is impor-
tant in understanding entrepreneurial behavior. If the domain of entrepreneurship is
“. . . the nexus of two phenomena: the presence of lucrative opportunities and the pres-
ence of enterprising individuals” (Shane & Venkataraman, 2000), then our model sug-
gests an explanation of this nexus through exploring how both external (i.e., social
capital) and internal factors (i.e., cognition) affect why some people and not others exploit
opportunities.
The article proceeds as follows: We first discuss the multidimensional nature of social
capital particularly as it pertains to new venture creation. The article follows our model
(see Figure 1) from left to right with discussion and associated propositions regarding
cognitive biases, risk perception, and exploitation of entrepreneurial opportunities.
Second, we discuss the model’s implications for future research and practice.
Social Capital
Although there is much interest in and research on the concept of social capital, the
concept is still in an emerging phase, comprising different uses and connotations from
various scholarly perspectives (Adler & Kwon, 2002; Hirsch & Levin, 1999). Conse-
quently, it is important for researchers to clarify their approach to and definition of social
capital. Social scientists have described two forms of social capital: “bonding” and
“bridging.” The bonding social capital perspective explores the impact of a collective’s
internal ties and the substance of the network relationships within that collective (Adler
& Kwon, 2002; Leanna & Van Buaren, 1999). For example, Coleman (1988) suggests
that dense connections between parties within a group facilitate the development of self-
1a +
Structural holes
1b Overconfidence
+ _
2a 5a
Trust +
Exploitation
2b + 5b 6 of
Illusion of control _ Risk perception
_ entrepreneurial opportunities
Strong ties +3
5c
+ _
4a
+ Representativeness
Shared codes and language 4b
enforcing norms and trust within a collective allowing the group to more easily attain
communal goals.
Alternatively, bridging social capital, sometimes referred to as the private-goods
model of social capital, focuses on individuals and their network relationships (Adler &
Kwon, 2002; Burt, 1992, 1997). Compared with the bonding social capital approach, the
bridging social capital’s focus is on an individual’s external social ties and how the social
capital, as a resource within this network, is used for the individual’s private benefit.
Social capital assists in the explanation of individuals’ success as they can utilize their
contacts and connections and the resources that they bring for personal gain (Adler &
Kwon, 2002; Leanna & Van Buaren, 1999).
For example, Burt (1992) characterizes social capital as a resource that brings a
higher rate of return on investments. He suggests that social capital creates an advantage
in “. . . the way in which social structure renders competition imperfect by creating entre-
preneurial opportunities for certain players and not for others” (1992, p. 57). Indeed, both
the entrepreneurship (Aldrich & Zimmer, 1986; Birley, 1985; Uzzi, 1996; Walker, Kogut,
& Shan, 1997) and social capital literatures (Adler & Kwon, 2002; Burt, 1992; Nahapiet
& Ghoshal, 1998; Tsai & Ghoshal, 1998) have emphasized the importance of connec-
tions and networks to the establishment of new ventures and innovation in general.
Consistent with the literature on how entrepreneurs use network connections for com-
petitive advantage (Aldrich & Zimmer, 1986), this article takes the bridging approach to
social capital, that is, social capital manifested through the individual’s external connec-
tions. In doing so, we suggest that in the context of entrepreneurship, social capital is the
goodwill and resources that emanate from an individual’s network of social relationships,
and its effects flow from the information, influence, and solidarity available to the entre-
preneur (Adler & Kwon, 2002).
Two direct benefits of this type of social capital are relevant to entrepreneurs: infor-
mation and influence. Social capital may facilitate access to information, which is a crit-
ical component of entrepreneurial opportunities (Shane & Venkataraman, 2000). Social
January, 2006 43
capital enhances the timing, relevance, and quality of information (Adler & Kwon, 2002;
Burt, 1992) For example, entrepreneurs with access to university professors either
directly or through associations may find out about an emerging technology before others.
Thus, they may be poised to act upon this before it becomes public knowledge. Another
benefit of social capital consists of influence. Individuals accumulate obligations from
others in the network and leverage these commitments at a later time. Burt (1992) has
discussed the influence and power that entrepreneurs who span disconnected networks
have. These entrepreneurs determine who will gain from the disconnection, locating them
in a favorable position during negotiations.
Structural Dimension. The structural dimension refers to the network structure’s overall
pattern of connections between actors (Nahapiet & Ghoshal, 1998). Most notably,
network structure includes such factors as the existence or absence of direct connections
between a focal actor and others, and the pattern and number of indirect ties between a
focal actor and others (Burt, 1992; Nahapiet & Ghoshal, 1998).
Positioning within a network is important because it can confer differential access
to information (Burt, 1992). For instance, Burt, 1992 suggests that a structural hole is
said to exist when different clusters of interconnected actors are only sparsely connected
to one another. Consequently, any individual who holds the only or one of the few con-
necting position(s) between the two clusters is able to capitalize on information that exists
in one cluster but not in another by acting as a broker for nonredundant information. Burt
(1992, 1997) suggests that entrepreneurs will act as tertius gaudens—the third who
benefits (Burt, 1992, 1997) through leveraging the nonredundant information for profit.
Relational Dimension. While the structural dimension refers to the overall pattern of
network connections, the relational dimension refers to the nature of the personal rela-
tionship that develops between specific people (Nahapiet & Ghoshal, 1998) as manifested
in “strong” versus “weak” ties. The “strength” of a tie is a reflection of the combination
of the amount of time, emotional intensity, intimacy, and reciprocal services that char-
acterize that tie (Granovetter, 1985). Strong ties are typically associated with trust
and facilitate the flow of fine-grained information (Gulati, 1998; Rowley, Behrens, &
Krackhardt, 2000) and the transfer of tacit knowledge (Uzzi, 1996).
While many factors make a tie weak or strong, trust plays a pivotal role (Granovet-
ter, 1985; Uzzi, 1999). Trust has been conceptualized as a willingness to be vulnerable—
placing one’s welfare in the hands of others—and a feeling of positive expectations—an
individual’s confident beliefs that another will behave in a beneficial manner (Rousseau,
Sitkin, Burt, & Camerer, 1998). Being embedded in a network gives rise to a form of
trust known as relational trust (Nahapiet & Ghoshal, 1998). Relational trust refers to a
trustor’s confident beliefs that a trustee will act beneficially because the trustee cares
about the trustor’s welfare (Rousseau et al., 1998) which emerges from repeated
interactions between individuals over time that yield feelings of reliability and positive
Cognitive Dimension. The cognitive dimension of social capital refers to “shared rep-
resentations, interpretations, and systems of meaning among parties” (Nahapiet &
Ghoshal, 1998, p. 244) that enable individuals within a network to make sense of infor-
mation and to classify it into perceptual categories (Augoustinos & Walker, 1995). Shared
systems of meanings and language facilitate the exchange of information, learning and
knowledge creation that allows individuals to share each other’s thinking processes.
These common ways of looking at the world help individuals to make sense of new infor-
mation and knowledge (Grant, 1996; Nonaka, 1994).
January, 2006 45
affects peoples’ assessments of their chance of success at a venture. It differs from over-
confidence in that the former is an overestimation of skills, whereas the latter is an inac-
curate estimation of the facts of a particular situation and one’s ability to cope with and
to predict future events (Langer, 1975; Simon et al., 1999) found that people expressed
an expectancy of personal success much higher than objective probability would predict.
This overestimation stems from the fact that people will seek out information that sup-
ports their opinions while ignoring contradictory information.
Representativeness (i.e., belief in the law of small numbers) arises when individuals
use only a limited number of information sources to make a decision (Tversky &
Kahneman, 1971). While the law of large numbers advocates that large random samples
should be used to make inferences about population statistics, decision makers have
bounds to the amount of information they can practically gather and process (March &
Simon, 1958). Consequently, to economize on information processing, decision makers
are willing to rely on small samples (March & Simon, 1958), which may not represent
an accurate picture of a situation (Payne, Bettman, & Johnson, 1992; Tversky &
Kahneman, 1974). Additionally, individuals who discuss business ideas with a limited
number of advisors or colleagues are more likely to receive overly positive feedback
(Kahneman & Lovallo, 1993). Finally, research suggests that people are likely to remem-
ber successes more than failures (Golder & Tellis, 1993) which can create overly posi-
tive estimations of a situation. Therefore, while reliance on small samples may economize
on information processing, it can potentially introduce serious biases in the information
received (Kahneman & Lovallo, 1993; Payne et al., 1992; Tversky & Kahneman, 1974).
There is sufficient reason to believe that representativeness is prevalent among entre-
preneurs. Entrepreneurs live and breathe uncertainty in new markets and technologies,
unknown demand, and unpredictable operating costs. Moreover, entrepreneurs would not
likely even have the resources to collect all the needed information. In these situations,
entrepreneurs might rely on small, nonrandom samples and personal experiences to guide
their decision making (Busenitz & Barney, 1997).
Model Development
Our model examines how social capital and cognition interact and influence the
exploitation of opportunities. In so doing, we rely on the ideas behind social cognitive
theory (Wood & Bandura, 1989) to explain how behavior (exploitation of opportunities)
is the result of the interplay between the environment (a network’s social capital) and
personal factors (cognitive biases and risk perception). Social cognitive theory (Bandura,
1986; Wood & Bandura, 1989) suggests that social environments play a pivotal role in
shaping individuals’ cognition and, ultimately, behavior. That is, individual cognition
originates in social life, human interaction, and communication (Augoustinos & Walker,
1995). We suggest that social capital derived from being embedded in a network shapes
entrepreneurs’ cognitive processes and ultimately their behavior. Simultaneously exam-
ining both social capital and cognition should provide a fuller understanding of an entre-
preneur’s exploitation of an opportunity than simply examining either alone.
January, 2006 47
Proposition 2a: The trust entrepreneurs have in their network contacts will be
positively related to their overconfidence.
Proposition 2b: The trust entrepreneurs have in their network contacts will be
positively related to an their representativeness.
In addition to trust, the strength of the ties within a network structure is an impor-
tant element within the relational dimension (Nahapiet & Ghoshal, 1998) that may
directly impact representativeness. Strong network relationships require more effort and
intimacy. Thus, strong ties are relatively difficult to create and to maintain which
decreases their occurrence (Granovetter, 1985; Uzzi, 1996). While there may be a small
number of strong ties within a network, strong tie connections enhance the transfer of
tacit knowledge—knowledge that is not easily codified. Therefore, individuals embed-
ded in strong ties may be exposed to richer but less diverse information. By relying on
fewer sources of information and contact, the chances for optimism based on a small
sample is increased. Research has shown that individuals who discuss business decisions
with a limited number of colleagues are more likely to receive an inflated degree of pos-
itive feedback (Kahneman & Lovallo, 1993). Relying on the opinions of small samples
may or may not be detrimental to decision making. We are proposing that the chances
that an entrepreneur who is embedded in network of strong ties will have an increased
probability of the cognitive bias of representativeness.
Proposition 3: Strong network ties in entrepreneurs’ network is positively related to
their representativeness.
Membership in a network or group can shape an individual’s consciousness
(Moscovici, 1984). Individual resources and opinions correlate with the resources and
opinions of their close contacts because people develop relationships with others like
themselves (Burt, 1992). Social information processing theory (Salancik & Pfefer, 1978)
discusses the role of social influence in the development of individual attitudes and behav-
iors. The theory suggests that within organizations, coworkers influence an individual’s
attitude and behaviors by providing credible and relevant information about an object or
situation. This theory addresses the effects that individuals have on others who come in
contact with them. Interpersonal attraction theory (Byrne, 1971) posits that individuals
with similar beliefs are attracted to each other, thus reinforcing a shared set of attitudes
and behaviors. Both these theories predict that individuals will have attitudes and behav-
iors similar to those with whom they interact. Applying the implications of these theo-
ries to social networks, arguably, shared codes and languages will foster similar world
views, opinions, and attitudes within an entrepreneur’s network.
Information and knowledge sharing is facilitated by the shared meaning among
network members (Inkpen & Tsang, 2005). Shared meanings and understandings can act
as a bonding mechanism between network members. These bonding mechanisms allow
members within a network to feel comfortable sharing resources and knowledge (Inkpen
& Tsang, 2005). Additionally, knowledge creation rests on the ability to combine and
exchange various pieces of information (Boland & Tenkasi, 1995; Nahapiet & Ghoshal,
1998) show the importance of a shared vocabulary on the ability of individuals to
combine information.
However, common vocabularies also leave open the possibility for individuals to
filter out dissenting opinions or attitudes. Selectively focusing on information that falls
into common perceptual categories may distort the reality of that information. Vital infor-
mation that could challenge an entrepreneur’s view of “how the world works” may be
filtered out causing the entrepreneur to overestimate their understanding of the situation.
January, 2006 49
circumstances of information overload, high uncertainty, novel situations, strong emo-
tions, time pressure, and fatigue (Baron, 1998). In dealing with these tense circumstances,
entrepreneurs may focus (1) on limited amounts of information to gain support for risky
actions and (2) on recent success stories or positive outcomes that relate to the situation
at hand. Generalizing from a small sample can effectively reduce the perception of risk
for a particular opportunity. Therefore. we suggest:
Proposition 5a: Entrepreneurs’ overconfidence will be negatively associated to their
risk perception for a given situation.
Proposition 5b: Entrepreneurs’ illusion of control will be negatively associated to
their risk perception for a given situation.
Proposition 5c: Entrepreneurs’ representativeness will be negatively associated to
their risk perception for a given situation.
Practical Implications
The model has important practical implications for individuals and organizations.
Entrepreneurs need be more aware of the potential for biases and the factors that may
trigger those biases and more attentive to the types and sources of information they are
receiving and how they evaluate this information. From a corporate entrepreneurship
perspective, diverse connections, both inside and outside the organization, enhance an
employee’s chances of discovering new opportunities and capitalizing on them. Policies
attempting to foster corporate entrepreneurship could ensure that employees in organi-
zational units designed to generate new ideas have access and are encouraged to develop
attachments to varied constituencies to maximize diversity of information. This would
January, 2006 51
extend to relationships within and outside the organization. Being acquainted with indi-
viduals from different parts of the organization enhances an environment conducive to
idea generation. Concurrently, organizational members should be exposed to a variety
of external constituencies as well. This could be in the form of industry, professional or
educational associations, civic committees, board positions, and the like. Similarly, the
virtual community—bulletin boards and chat rooms—could generate valuable informa-
tion leading to entrepreneurial opportunities.
For individuals interested in starting a new venture, the implications are similar.
Diversity of ties among networks creates the structural holes for entrepreneurial oppor-
tunities. Cognitive biases might play a powerful role in the interpretation of new oppor-
tunities. Although helpful in evaluating uncertainty and coping with information
overload, entrepreneurs should be aware of the downside of these biases.
The model holds important implications for educational and public policy initiatives
aimed at fostering entrepreneurship. Again, the critical role that networks play in the com-
mencement of new ventures needs to be reexamined, given its potential impact on cog-
nitive biases. Although this model does not address the ultimate success or failure of a
new venture, however that might be measured, surely unrealistic assessments of oppor-
tunities result in wasted time, energy, and resources.
Conclusion
By focusing on the relationships among social capital, cognitive processes, and entre-
preneurial opportunities, this model lays the groundwork for further theory development
and empirical research. The model suggests the importance of network relationships to
the stimulation and advancement of new ideas. No claim is made that this model is a
comprehensive explanation of entrepreneurship. Rather, it is an attempt to explore and
specify the relationships among particular dimensions of social capital and cognition on
entrepreneurial opportunities. Further, the model makes no assumptions that its predic-
tions will lead to successful ventures. Rather, our focus is on the exploitation of oppor-
tunities, which remains the essence of entrepreneurship.
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Donna Marie De Carolis and Patrick Saparito are associate professors at the LeBow College of Business,
Management Department, Drexel University.