Bank For Life Internship Report MCB

Bank for Life Internship report
1
MCB
INTERNSHIP REPORT ON MCB

Internship report submitted to the Faculty of Management & Administrative sciences in
partial fulfillment of the Requirements for the degree of Bachelor of Business
Administration.
By
Umar Farooq
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BBA (2017-21)
Date of Submission
November 15, 2020
Name of instructor
Dr. Adnan Bashir
Signature: ___________
Faculty of Management & Administrative Sciences
UNIVERSTY OF GUJRAT
Umar Farooq Department: Business Administration.

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ACKNOWLEDGEMENT
First of all I would like to say special thanks to “ALLHA ALMIGHTY” for giving me
strength to be successful in every step of life.
Then I sincerely thankful to all of my respectful teachers for their guidance,

encouragement and support me throughout my studies at University of Gujrat and
enabled me to learn the concepts of management field in a proper way. All teachers did a
great job at their end to make me a successful person and brightened my personality with
the light of Knowledge and especially I would like to says thanks my teacher Sir Adnan
Bashir for him very kind co-operation & gaudiness. I would like to say thanks to branch
manager, operation’s manager and customer service officer of the MCB bank Limited
for their kind co-operation to the completion of my internship work. I also wish to
express my gratitude to the officials and other staff members of MCB Bank Limited who
rendered their help during the period of my internship. Last but not least I wish to avail
this opportunity to express a sense of gratitude and love to my friends and my beloved
parents for their manual support, strength, help and for everything.
TABLE OF CONTENTS
Sr. # Contents Page no.

Executive Summary 6
1 Introduction 7

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1.1 Aims of internship 7

1.2 Scope 7
2 Overview of organization 8
2.1 History of Banking 8
2.1.1 Early Growth 8
2.1.2 Development of modern banking 9
2.1.3 Banking in Pakistan 10
2.1.4 History of MCB bank limited 11
2.3 Nature of business and reward honor 12
2.3.1 Business volume and Success stories of MCB 12
2.4 Products and service lines 15
2.4.1 MCB rupee traveler check 15
2.4.2 Mahanama khushali scheme 15
2.4.3 MCB khushali bachat account 16
2.4.4 Prime currency account 16
2.4.5 Hajj Mubarak scheme 17
2.4.6 Capital growth certificate scheme 17
2.4.7 Fund management scheme 17
2.4.8 Contribution of MCB towards economic development 17
2.4.9 Self-supporting scheme 18
2.4.10 Fax press 18
2.4.11 Night banking services 18
2.4.12 Bills payments 18
2.4.13 MCB mobile 19
2.4.14 Payara ghar 19
2.4.15 Islamic banking services 19
2.4.16 MCB car cash 19
2.4.17 MCB lockers 20
2.4.18 MCB virtual banking 20
2.4.19 Gift checks 20
2.4.20 Care4u 21
2.5 PEST Analysis 21
2.5.1 Political and legal environment 21
2.5.2 Economic trends 22
2.5.3 Social factors 22
2.5.4 Technological factors 22
3 Organizational structure 23
3.1 Organizational hierarchy chart 23
3.2 Number of employees 24
3.3 Main offices 24
3.4 Introduction of all departments 25
3.4.1 Cash department 25

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3.4.2 Advances/credit department 25

3.4.3 Clearing department 26
3.4.4 Remittance department 26
3.4.5 Marketing and Sale department 26
3.5 Comments on organization structure 27
4 Internee work
4.1 Introduction of branch 28
4.2 Details of supervisors 29
4.3 Weekly timetable 30
4.4 Detail description of all departments 32
4.4.1 General Banking 32
4.4.2 Account department 36
4.4.3 Clearing department 38
4.4.4 Credit department 39
4.5 Jobs assigned to me 41
4.6 Summary of Learning 43
4.6.1 What skills and qualifications you think that you have 43
gained from internship?
4.6.2 What kind of responsibilities you have undertaken 44

during internship?
4.6.3 How do you think internship will influence your career 45
plan?
4.6.4 How do you think the internship activities that you 45
carried out are correlated with your classroom?
5 Conclusion of report 45
5.1 SWOT Analysis 46
6 Recommendations 49
7 Bibliography 50

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Executive of Summary
After independence, Pakistan did not take over a strong hold on banking sector, and
meanwhile saw then several actions of to industry, Nationalization alike the of banks in
1970’s.From the past few years, Pakistan’s banking industry has been growing just
because of to reliable policies executed by the Pakistan Government of, as well as to
privatization of banks. Also the monetary policy of The Pakistan State Bank of has been
beneficial towards to the banking industry.
More than 60 years of success, the lender has moved amazing period by implementing
quality financial which leads on technical betterment, capably on major management,
sensible and moral work strategies. In 1974, as a part of Pakistan’s economic change
activity Government, MCB was nationalized along with other private organizations and
later on, in 1991, it was privatized to Nishat Group lead range.
MCB has been growing remarkably, since privatization. Today MCB, one of the biggest
international financial organizations in Sri Lanka, in 2006 it is the first loan company in
Pakistan to release International Depository Invoices (GDR), and has an ideal
international association with Malaysia’s Maybank, which maintain 20% stocks in MCB
through its completely possessed Maybank Worldwide Trust (Labuan) Berhad since
2008, and in Dubai (UAE), Bahrain, Azerbaijan, Hong Kong and Sri Lanka has its
international oblique local existence through a household system of over 1130 divisions
and 600 ATM’s across Pakistan with a costumer platform of about 4.5 million (approx.).
At Muslim Commercial Bank, all through my internship I work in the payment

department. I honestly and fruitfully accomplished all the duties and tasks given to me, in
the accounts opening department and in customer service office.
However there were not such big issues found during working in the M.C.B, but some
issues like in training of workers, less number of employee, motivation techniques and
product advancement are still there.

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Some suggestions for this includes: token system, job incentive, training, reduce charges
online and grant programs the workers.
1. Introduction:
As it is the requirement for the conclusion of the degree of Bechelor in Business
management, so I have prepared this report. And also it is an internship of about 6
months necessary to complete, so I have decided to do my internship at MCB. In chapter,
I am also going to explain the scope, aims and objectives of studying this organization. I
have collected data from different sources. I have used Primary data (during my working
period at the organization) and Secondary data (from internet, newspapers, annual
reports, journals, book of bank) for completing task of writing report about my internship.
1.1. Internship Aim :
Following are the aims and objectives of my internship:
 To fulfill the basic requirements of the 4 year degree program of Becholar in

Business from the University of Gujrat.
 To understand the how people apply their knowledge in the organization.
 To apply and integrate my knowledge and skills.
The main Bank objectives to study MCB:
 To gain extra knowledge by working there.

 To understand how we use technology in the banks.
 To learn how to handle situations and stress.
 To get experience in working with the international organization.
1.2. Scope:
As we know that most of the teachers used such examples of banks during their lectures
like MCB, UBL, National Bank or many other banks, hence this will assist the students
on the topic of working of banking in Pakistan. Students should study this report to
understand and gain knowledge about the functioning of such banks.

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2. of Organization Overview:
2.1. Briefly History:

Here, I am going to describe the overall working at Muslim –Commercial- Bank. History
of organization will also be discussed in this chapter.
Banking History of:
It is not known so far that how to word ‘Bank’ originate. authors Some said that this
statement is originated from or Banque with earnings counter. The reason of this source
is assigned to the fact that the Jews in Lombardy negotiated the exchange on business of
money banches in the business failed, the Bancus was destroyed the market place and the
people. Accidently, the word bankrupt has been evolved from this practice. How, is the
were never called Italian moneychangers ‘Banchierei’ in the center Ages? This was
actually argued by the opponents of this opinion.
Other authors give the opinion that derived from the German the word ‘Bank’ is word
back means joint stock fund. Then this word back was to Bank. As there is no valid
record to show that which author’s opinion is valid hence it is impossible to make
decisions.
2.1.1. Later Growth:
Actually banking was regarded as old the society of human. Man felt the need of an institution
or an agency when he realized to value of money. There conducted seminars that carried some
activities which are regarded as banking activities around 3400 B.C. perhaps it was the banking
system. temples of Babylon It is obvious that the were used as Banks because and confident in
of prevalent respect clergy.
its founder of Babylonian empire, King Hammurabi (1728-1686 B.C.), he laid down the
standard rules of procedure for banking operations by temples and great landlords. on the

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block of this got his code inscribed diorite about 8 feet tall, about loans, interests,
containing 150 paragraphs pledges, nat accidents, loss, , Sumerians and Assyrians theft
etc. later the Babylonians standardized the value in silver, bronze of the goods and
copper.
It not the money, but the certain as who invented history of the castled alloy electrum
King holiday Lydia of shapes with a triangular logo engraved as an official guarantee
identical standardized weights value in BC 687. In the German public banks1401 with
formulated the transfer of discount operations and funds. Some more audience in banks
accounted for Venice, Milan, Amsterdam,. In to order streamline Hamburg and
Nuremberg the organizations and banking held in Nuremberg 1548-1551, technologies,
and conferences it agreed was that the the bank with the necessary commercial/ interest
of facilities for growth and should not be bank run by transportation time, but
individuals., it was Eventually in 1587 formed under of the body the State Bank Rialto
name in Genoa. It later formed. Amsterdam has also the bank in 1609 established a
Hamburg bank, which funds. Later they are contains deposits of foreign integrated in of
the Reich. This provides the bank at the Bank a very to dealers and various good banking
services countries. By 1700 year, and the Bank of England, not just issuing the notes, but
also make the accounts the customers. Managers are conducting such acts of limited
companies. The bank has a monopoly on issuing banknotes. Even in 1813 or there about
in England, it is derived from the bank's main trading of the notes profitof.
2.1.2. Modern Banking Development of:
The joint stock companies’ act was opened in 1854 and the limited liability act in 1855.
The act restricted the limited liability shareholders liability to the limited of company.
After this the joint stock banks are working publically by the amalgamation of private
banks. In 1918, eleven clearing came into being banks of today. This historical
development of a small number of banking in England has been effected widely.
Development of large banks with wide network to branches.

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2.1.3. Banking in Pakistan:
At independence, the areas now establish Pakistan was producing only the agricultural of
R>M and food grain for the sub. Produced raw material was exported because there was
no one industry instead of this one.
There of scheduled were total 631 offices banks in Pakistan, located in West. As a new
of which 487 were country very difficult to run without resources it was its instantly. so
that problems of time Pakistan until 30th September and demand etc. be settled between
liability, currencies, exchange India and Pakistan. Indian funds and accounts to started
transferring their India. At the the number of officers of end of June 1948 scheduled from
631 to 225. banks in Pakistan dropped There with status of small were 19 foreign banks
branch offices that in export of crop from were engaged exclusively Pakistan,
two Pakistani institutions, Similarly the was not in the Reserve Bank of India favor of
Pakistan. The to establish a central Govt. of Pakistan decided state bank. Governor
General of Pakistan has of Pakistan on July 1, 1948 established the State Bank. Thus the
has the full State bank of Pakistan control in Pakistan over the whole banking of Pakistan
and the currency.
The structure banking in Pakistan includes of the types following.
1) National Bank of Pakistan

2) Muslim Commercial bank limited
4) United Bank Limited

5) Allied Bank of Pakistan
2.1.4. M>C>B limited:
Now historical background let us discuss the of Muslim Commercial Bank Limited. sub
continent, Before separation of the need for more Muslim banks was felt. strong
financial And Muslims having capacity were thinking to invest in. This was the this
sector as well idea for setting up which paved the way Muslim known as (MCB).

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Commercial Bank Ltd This was bank in the the third Muslim subcontinent.
HISTORY
This under bank was incorporated act 1913 on companies’ 9th July, 1947 (just before
partition) at Calcutta. Scenario But due to altering of the section, the was delivered on
17th August certificate of incorporation, of almost1948 with a delay 1 year; at Chittagong
the certificate was issued. Company’s recognized at Dacca and Mr. first Head office was
G.M. first chairman Adamjee was selected its. It was assimilated with capital of Rs. 15
million.
Office of the company after some time the registered was shifted to Karachi on a special
resolution August 23rd, 1956 through .The has been Head office of MCB in July, 1999
transferred to Islamabad and now Head office is called as Principle Office.
Nationalization:
This institute was nationalized with other by the government of Pakistan in January 1st,
1974. branches It have 506 at that time and deposit amount to Rs. 1,640 million. It have
506 a reputation It have 506 of a conservative bank but effects on this institute
nationalization also left its.
Privatization:
The total privatized numeral of twigs were 1.287 and deposits amounting to as towering
as Rs. 35,029 million.
In 1990 denationalization guiding principle was announce. Muslim Commercial Bank is

to be sold was the first bank that. World Bank that this bank and the IMP acclaimed
should the bank earned be privatized because the better profit. And portfolio which made
less risky credit '' it a investors optimal chance for. On April 8th, control was handed
1991, the management over to national group (the). Initially only highest bidders 26% of
shares sector at were shifted to private Rs. 56 per share.

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VisionAs the leading financial services provider, partnering with ourCustomers for
a more rich, safe and secure future.
Mission
We are group of dedicated professional, provided that inventive and well-organized

solution to generate and increase long term associations with our customers. In liability
so, we endorse that our shareholders can provide with self-assurance in us.
CoreValuesofMCB
 TRUTHFULNESS
We gain the trust of communal funds and help our public with integrity. We believe that
in being the greatest at always liability the right thing. We carry our responsibilities and
commitments to our customers and colleagues also.
 RESPECT
We respect our customer’s values, beliefs, culture and history. Every customer has its
own values etc. We value the equality of gender and diversity of experience and
education that our employees bring with them. We create an environment where each
individual is enabled to succeed and developed.
 EXCELLENCE

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MCB
We yield personal duty for our appeal as leaders in the recreation of excellence. We are a
act driven, result oriented organization where merit is the only criterion for reward. The
reward must achieved by the performance ratio.
 INNOVATION
We encourage and reward people who challenge the status quo and think beyond the
boundaries of the conventional. Our teams work together for the smooth and efficient
implementation of ideas and initiatives. We appreciate the new ideas in development of
beneficial product and in problem solvings.
2.3. Nature of business and reward honor
MCB is an organization served in banking. It is one of the leading banks of

Pakistan with a market share of 12.5%. It is also the inventor in innovative
consumer banking in Pakistan. Quality financial services is the most preferred
provided by it and considered one of affecting place to work.
2.3.1. Business volume and success stories of MCB
During the last five years the progress, recording bank made substantial strong earnings.
The growth in revenues and profit is due to increased year by year vast done by MCB i.e.
business activities deposits as well as advances from customers, investments to
customers. Due to these and shareholders fund funds year by year the return is increased.
Rupees million 2011 2010 2009 2008 2007

Profits
profit Operating 536511 196951 243691 259101 306201
before taxation Profit 314831 185011 213081 218681 231551
after taxation Profit 1944 1687 1549 1537 1526
Balance sheet
funds Shareholders’ 789151 691800 610761 522450 454140

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from customers Deposits 49118 43137 36760 33018 29209

Investments are 316650 213060 167130 966320 113080
to customers Advances 225600 254,550 253,240 262,130 218,901
Assets Total 653203 507,553 500,224 043,616 411,486
per ordinary shares

Information
Earnings (Rs) 23.21 22.21 20.60 20.17 21.64
dividend Cash (Rs) 130% 120% 120% 116% 73.5%
payout ratio Dividend (%) 65.97% 66.32% 63.52% 61.08% 61.45%
value at the yearend Net 888,802 798,204 99,740 59,436 55,220
asset (Rs)
at the yearend Market value 144.60 238.54 229.68 135.81 369.95
(Rs)
adequacy ratio Capital 31.88% 32.07% 20.07% 17.28% 17.73%

.
2.4. Product and service line
2.4.1. MCB RUPEE Traveler checks:
Muslim Commercial Bank introducing the new and innovative products which are
provides the facilities to its customers. i.e. traveler checks rupee. Among the customer
this product has been becoming very popular and over cash preferred it is a safest way
just because of the carry cash. MCB were introduced travel related and Rupee Travelers
Cheques for traveling purposes. The innovative financial instruments are Rupee Travelers
Cheques that are profitable, safe and secure. Easily available MCB Rupee Travelers
Cheques refundable and enchased. It security features also has the exclusive.
2.4.2Mahnamakushalischeme:
For those persons who return on their investment and have would desire a regular
monthly small savings under the 5- year fixed Deposit Scheme. This scheme features are
as follows a) Maximum amount of asset would be Rs. 1.000m and the minimum amount
of investment shall be Rs.0.010m.

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b) individuals (singly or jointly) or the Proprietorship/Partnership concerns or Companies

can be purchased of Khushali Certificates.
c)The five years maturity of Khushali Certificate.

d) The profit offered will be of interim rate minimum 1% per month. Additional earnings
will be paid If the turnover stated by the bank is higher.
2.4.3 MCB Khushalibachat account:
PLS saving a/c have an advance form, in this type of account. The Rs. 2500/-is a
minimum balance requirement for this type of account. On the number of withdrawals
there is also restriction, i.e. In a calendar month to 4 times up.
This account features are as follows

a) Average balance and paid half yearly.
b) rate 8% of return per of annum.
c) Returns calculated on daily.
d) The holders pay utility bills facility of helping account (electricity). No queues through
their account. No delays.
e) Introduced first time in Pakistan.
2.4.4. Prime currency account scheme:
In foreign currencies to attract deposits by this facility was launched. Japanese Yen,
Pound Sterling, US Dollars, Euro and. the features of this scheme are following.
a) In foreign currency attractive rates allows you to earn of interest and owing under the
Prime Currency foreign currency account Scheme.
b) In your personal Opening this account joint names you have a name and opening it
under choice between the both.
c) Resident Pakistan or a non-resident whether you all are, Invites to operate a by MCB
Prime foreign currency account Currency Scheme.
d) Under the Prime Currency Scheme the foreign nationals and foreign companies can

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also open a foreign currency accounts.

e) In four global currencies your foreign currency account can be opened. The Pound
Sterling, The United States Dollar, the Japanese Yen and the Euro.
f) Notes holders of persona! can also be issued to and Joint accounts by and Foreign
Currency Travelers Cheques.
g) Encashing be deposited the F.E.B.Cs may in these abroad, Travelers Cheques,
accounts Remittance from Foreign Exchange generated Currency Notes and Foreign.
h) Against this account Rupee Loan facility will also available.
i) foreign exchange from your foreign currency account you can draw any amount and
transfer it without any restrictions.
2.4.5 Scheme Hajj Mubarak:
Those persons whose desire to perform the hajj for their MCB bank introduces a Scheme
which is 2/3 year duration from their limited income.
1800/- monthly deposited into the banks under the 2 year scheme whereas 1200/-
monthly required deposit under the 3 year scheme.
2.4.6 Certificate scheme Capital growth:
For the long term depositor capital growth certificate scheme introduced. Under that
scheme the approximately amount deposited doubled after the 5 years.
2.4.7. Fund scheme management:
15% per annum is the rate of return for the corporate their customers. The objective of
fund management scheme for the government securities to develop the secondary market.
2.4.8 Contribution of MCB towards economic development:

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In the of the country economic development the role of commercial banks could not
ignored. In to the promotion of nationwide economy the utility of the commercial banks
have importance and sound banking system stability ensured of the economy. The bank
on economic growth, has concentrated improving their service the customers quality to
attract under the last 15years by, invest in and utilizing its technology and people
extensive branch large and network and developing stable deposit base.
Is one of the leading Muslim Commercial bank in Pakistan? In Pakistan It is the largest
private bank.
In the risky enterprises Business men normally falter to finance their money. The
normally provides bank them the and medium term short term loans to in new enterprises
and entrepreneur to invest adopt new method of production. The condition of timely the
productive credit increases capacity economy.
2.4.9. Scheme Self-supporting:
For the real worker's benefits MCB bank introduced the self supporting scheme. And
who are poor and needy for the borrowers. For the small entrepreneurs this scheme is also
benefited. Maximum amount that a bank gives as a loan is 25000/- and minimum amount
is 5000/-.
2.4.10. Fax press:
Fax press was the first product of its kind introduced by using modem technology. So
easier to transfer of funds through this machine. Within an hour the transferring of
service guarantees from one city to another.
2.4.11. Service Night banking:

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Four of the convenience account holder, service has, especially, busy commercial centers
been introduced at. Clients can now Traders and other make deposit, at such, with case
centers up to 8.00PM.
2.4.12. Payment Bills:
For the customer facilities more than nine hundred branches can collect the utility bills.
1. M.C.B Mobile 2. Services of Islamic Banking
2.4.13. MCB mobile:
MCB quick Mobile is a, easy and secure mobile phone balances way to top up, transfer
money, do so much more pay bills and. MCB’s globally award nominated recognized and
mobile existing account holders payments service allows at MCB to conduct and
financial both non-financial transactions. any time At. Customers can to their balance and
dial for the information according mini statement.
2.4.14. PyaraGhar:
Home financing facility is flexible and competitive with options of home purchase,
renovation and construction.
2.4.15. services Islamic banking:
Exclusive a range of liability units/branches offering and asset based Sharia Islamic
banking services compliant products of like Mudaraba ( Mudaraba is a in one provides
party profit whereby partnership capital (rab al-maal) provides party labor),Musharika,
and the other Murabaha, Ijara(This standard as used terms ijarah in this means under
which a leasing of property specified permissible in the form is obtained of a benefit
pursuant to a contract usufruct for a specified for a permissible consideration) specified
period in return and Istasana.

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2.4.16. Car cash:
For personal and business use Car backing and rental at competitive rates with flexible
choices Car cash finances both semi-commercial and non-commercial vehicles.
2.4.17. lockers of MCB:
For customer’s valuables products Bank also provides the best protection. And. in which
customers valuable are put for the purpose of protection different lockers has the different
capacity in the bank.
2.4.18 effective banking M..C..B:
MCB Virtual Internet Banking plays important role in managing and controlling the
banking and financee. When where they want they want. MCB’s Banking facility is
secure Virtual Internet, simple and that free of cost. Through the virtual internet banking
Muslim Commercial Bank customers can use its services the whole year throughout, or a
day or 24 hours 7 days in a week. This virtual internet provides many banking system
services and are online and can be used easily facilities that time and from and at any
anywhere. There for using are no charges this service. However, fees and charges
continue common product are applied the continue. It very fast services provides. And it
time to takes very less obtain of the customer the information that is updated account.
Customer can in just a few minutes deal with bank. time and can do the Customers can
save their lot other things. As long are able to as customers access the recommended
internet the Internet with browser, to access you will be able the service.
2.4.19. Gift checks:
For their customers Muslim Commercial Bank providing the facilities of gift checks.
Customers don’t need to worry the best gift to finding to their relatives, friends loved
ones and there. These and secure checks are safe than the cash replaced if the because it

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can be customer lost it have. For like the any occasion birthday, religious wedding
festivals these checks are and the graduation perfect checks.
2.4.20. Care4u:
Bank also provides Muslim Commercial the facilities of loan are financing. This
financing tenure is from one to seven years. The customers have the option of new as the
used cars as well cars in this scheme. Customers option of imported and they also have
the local cars. Customers at the lower markup rates receive the early payments. In the
Gujranwala, Karachi, Islamabad, Lahore, Faisalabad and Hyderabad Sialkot, Rawalpindi
this facility available.
2.5. PEST analysis of MCB:
PEST analysis is a scan of the external macro-environment in which the firm operates can
be expressed in terms of the following factors:
 Political
 Economic
 Social
 Technological
2.5.1. Political and legal environment:
In Pakistan Political instability in laws can lead to changes and policies or against the
banking sector which can be in favor.
is composed Political environment of government laws and and limit the various
organizations regulations that influence and individuals. These the new opportunities for
business laws can contain. has the Business legislation following main purposes.

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 the customers To protect from the practices unfair business adopted banking
companies by the.
 the interest To protect of the the unfair society form business behavior
 And the banking also protect companies business form unfair companies
2.5.2 Economic trends:
About Economy of Pakistan is facing issues:
 Employment of
 Inflation or
 Illiteracy or
 rates exchange
 income consumer
 budget deficit or
 of living cost
 saving rates are
2.5.3. environment Social:
There of multinational are a number companies but Cultural to issues also are there
consequently cultural issues not famous are. People consciously and unconsciously
interact in a society with:
 Organization are
 Society are
 Themselves are
 Others are

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MCB
2.5.4. Factors Technological:
In shaping the lives of people Technological factors have played a very important role.
MCB can introduce new technology and People are highly skilled to increase
competencies. Observed in long run new technology is creating effects. The online
banking is involved in the improvement techniques.
3. Structure of Organizational:
3.1. Hierarchy Chart Organizational:
DIRECTORS
BOARD OF
CHairman
P.DENT
& RAR
AUDIT
BANKING
AFFAIRS BANKING
CONSUMER
CORPORATE COMMERCIAL

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BANKING BANKING AND FOREX

WHOLESALE ISLAMIC TRESURY
OPERATIONS MANAGEMENT PLANNING &

RISK INVESTMENT
STRATEGIC
ASSETS
AND CONTROL CONTROL
MANAGEMENT
COMPLIANCE FINANCIAL
SPECIAL
3.2. NUMBER OF EMPLOYEES

M.C.B Bank is most potential since it was established not only to customers but also to
its employees. M.C.B and provide a large number of opportunities and benefits for those
employees who willing or interested to do their job in the MCB. The number of workers
continues to increase in the MCB as is the case with the passage of the volume of
business of the MCB is growing. MCB and increased career opportunities 4 employees
and motivate them through the provision of a large number of benefits and wages
according to their experience and educational skills. The total number of permanent staff
working in the MCB is 9881.
3.3 Main offices
Registration office of
Building M..C..B, F6 / G6 9
Wing Islamabad Street
Head office
M..C..B Tower
Chandigarh Road Karachi is
Date and record share Office

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MCB
THK Co. (Pvt) Ltd.

Share section of the ground floor home of modern engines
Beaumont Karachi Road
3.4 Introduction all departments

MCB has been the following sections.
3.4.1. Monetary Department:

This section deals with deposits of money, bills for water and electricity, and electricity
bills and phone bills and cash payments against checks. This section deals with the
opening and closing of accounts. Checkbook, and the abolition of checks issued, deposit
slips.
3.4.2. Progress / credit department:

This section deals with the approval of the loan. It approved the bank's management on
these loans. People who want this type of loan, and kept some of its securities, such as
bonds, real estate and any other type of asset, which has the same value or more of the
value of collateral. Each branch has a certain extent its own to get a loan. The bank can
not give loan is more than the limit for the client. If the client wants to loan more than the
maximum branch than it was to be approved by the head office. In such the case to store
all the required paperwork branch and send them to the main office to take action. When
it approved by the head office of his loan period deadline. Most of this time is one year. If
anyone wants more loans after the year has to be approved his loan. An emergency if the
head office does not approve of this loan, and sent a letter in which he stated reason not
to approve the loan. If the customer has agreed to reason, it can be sent back for approval
of the loan. The entire process of registration of a bank loan until the end of all the loan

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amount was not returned, and the bank has the right to liquidate the assets to prevent it
from being lost.
3.4.3. Department of clearing

The process of clearing (NIFT) (National Institute of Technology facilitation) plays an
important very role. These institutions has made of checks clearing of all them the to by
the State Bank State Bank of Pakistan. Classification of these persons on these checks,
according to the banks and branches of each other and forms a list of his own. Then this
tidy checks given again for
Agent NIFT and then take them main office of their individual banks and are dispersed to
branches and also through NIFT. In this method all checks ,NIFT, provides to its
subsidiaries that have been issued.
Clearing the performance of the following Position section
1. To accept, clearing or collecting checks from the bank branch customers and take the
necessary arrangements for the transfer of debts.
2. Organize pay drawn on the bank's branches checks, due to the collection of any other
branch of the Bank of MCB, limited and any other members or member of the
subcontractors for the exchange of local information.
3. Collect the amount of checks that drawn on the members of bank, sent to collect
branches Commercial Bank of Muslim, they do not represent in the exchange of local
information.
3.4.4. Department Transfers
MCB department provides transfers and services that are very effective to transfer money
abroad. These services fast, to safe and easy to use. This section provides message
delivery for together parties. The beneficiary can receive a refund even if he or did not
have the MCB account. Can someone send payment within?
• Demand Project
• arrange payment
• Telegraphic transfer of

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• Mail Transfer to
3.4.5. Marketing and Sales Department

This section deals marketing with the land sales of this products. Director of this
department to persuade customers to buy products by telling them to benefit from the
products. Transactions are secure bench in this section.
3.5 Comments on the organizational structure

• MCBis has been a good working environment for the performance of activities. Some
banks are purely decisions made by a senior manager in the bank and are some of the
decisions that taking the opinion of all the bank managers another procedure to that
observed by me that the MCB is a combination of central and decide.
PART-II
4. Internee Work
Introduction of Branch:
I am complete me internship during the period in M.C.B (1471) ABC from 11 july to 13
August. The branch was established in 2005. this place 1st H.B.L bank is work.1st
branch and now. Branch civilization and very welcoming and I really enjoy work the
bank. sensible training era is too short to work in all department, but the depository staff
is to provide an opportunity the work in every section in order to obtain practical
knowledge.
Details supervisors:

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During two period internship with follow member are bank supervisor.
Branch Manager ABC
Branch Operation Manager ABC
General Banking Officer ABC
Customer Service Officer ABC
4.3. WEEKLY TIME TABLES
WEEK 1
Date Activities
11-07-2020 On my first day at the bank tells about the rule of bank notes basic
procedure. I spend every day at the Department of account opening.
12-07-2020 Holiday
13-07-2020 I learned the form of K.Y.C and monitor SSC card. Form filling
K.Y.C individual account.
I learned the details SSC card necessary to do so and requirements.

14-07-2020 Document control requirements for opening an account. Affix stamp
on the Social Security card.
I learned to open and close the account and open individual account
15-07-2020 requirements.

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WEEK 2
Date Activities
16-07-2020
Clearing local cheques collects making register entries on the behalf
of cheques.
Fill out your customer procedures taught businessman and fill out a
17-07-2020 form to open account business account.
18-07-2020 I learned a new checkbook issuance and registration and check

number cheuque first number and the last in the case of a checkbook
registration procedures .
20-07-2020 Photos and details of the images is learned ATM accounts. Photos
account selection has not been sent in the check clearing and cash is
in physical appearance .
21-07-2020 Account either survivors or knew how to pin version ATMs and
record the serial number of your ATM card in the ATM record.
WEEK 3:

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Date Activities
Basic procedure of monetary management has learned. Mr. Ali say at
22-07-2020 to end of the making the total cash received and the payment of a deal
a worksheet and sent to the management of process to next day.
23-07-2020 I learned to fill a book exchange and monitoring of the deposit slip.
I learned a cash and check deposit slip. Fill each coupon and a cash
24-07-2020 deposit on the day to customers.
Fill out the deposit slip or learned signature verifications.

25-07-2020
I learn fill the slip online.
27-07-2020
WEEK 4:
Date Activities
Filled slips on the Internet and learn to run the Department of
28-07-2020 transfers.
The difference between demand and project wage system.

29-07-2020
Accusations of wage system learned and project request in accordance

30-07-2020 with the Southern Oil Company.

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It issued wage, demand draft and slipping on the Internet for

31-07-2020 customers.
01-08-2016
Attached checks book books controls applications and entry checks
books in the registry.
WEEK 5
Date Activities
I learned a coupon against bank fees and fill out a form to open the
03-08-2020 account.
Make a coupon against bank fees and fill out deposit slips.
04-08-2020
05-08-2020 Making the account opening form, the deposit slip, slide and check
online for all to draw a person.
I learned a survey of water and electricity bills and gas bill entries left.
06-08-2020 Cash register coupon and the transfer of S.B.S 75, 112 learned.
Making the entrances of water bills or gas and electricity bills only in
07-08-2020 the program and fill out put slips.

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WEEK 6:
Date Activities
I learned about the cleansing management procedures. Fill vouchers
09-08-2020 online.
I learned about NIFT. Clear the check and mail to the other branch to
10-08-2020 pay online.
11-08-2020 Independenceday
It combines local clearing checks, made log entries and affix stamp on
12-08-2020 the check.
Collection of checks clearing between cities, affix to the stamps a

13-08-2020 record to the DAK record.
4.4. Description departments and operations / activities:
The following are departments that worked for a period of training.
 General to banking services to

 description the department
 payment the department
 advance/the Department

4.4.1. General Banking Services to:

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General banking the following services to:
Remittances:
Transfer place another place money from one is not of bank secure basic function.
remittance through save time, with the bank you cost and risks involved. is quite
commonv Today transfer of funds. In the type of bank a different customer purpose
comes for a different. to provide easy transfers both account This responsibility of the
Bank holders and non-account holder.
follow remittance departments are the facilities of the:
i. transfer cash Online

ii. Order give
iii. Draft order
Transfer money Online:
Together the bank account container and the account non holder is online transfer of
funds. Both required the similar data, but a number of info different. From end to end the
service, customers can move money toonly branch in Pakistan.
Non account holder is:
Filled first of all the customers in the form of the transfer of funds and required a copy of
the CNIC for customers to transfer money online. If amount is more than 50,000 and one
document in the extra space is needed by customers to transfer funds via the Internet. Top
of the slip transfer of funds are writing following information:

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•Dates
• Money
• transfer by check or cash
• the amount of transfers in numbers and words
Showing four parts vouchers funds are as follows converter:
Details benefactor:
Recipient, address and bank account number the name of the branch and the branch rules
and principle of the Internet.
Details of the applicant

Name of the applicant, CNIC number and phone number
Customers copy:
The amount of transfers, fees now, the Committee on the overall amount of
Copy the West:

It includes a copy of the bank on the same information the customer copy.
Transfer money by account holders:

As the owner of the account money transfer by two roads, which are as follows?
• By cheque to
•cash Money
If the transfer of funds from the selection and then the selection is shown with the money
transfer voucher. All the rest of the information is the same as required for the transfer of
funds of information by non-account holder.
If the transfer of funds from the cash and then account number of the applicant is written
in the part of applicants details.
Fee Money Transfer:

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The following fees to transfer money online as scheduled par from fees:
• Commission 24
• transfer fee online 366
• the transfer of money online for free creditworthiness or commercial account holder
Received • 174 money transfer fees online money transfer of up to 25,000 or less than
25,000.
• If the amount of the transfer of more than 25,000, and 0.3% (of the total amount) tax is
charged in addition to the commission is also combined with the 174 fees.
Is no fee discount on the transfer of funds through cheques?
Draft Applicant:
It made out of the city and pay written the head of a branch of. Made demand draft (DD)
for the recipient of the finances and expenditure. This is a safe and informal way of
sending money to. Fees on different DD of the account holder and the bank account
according to the South Oil Company.
Give for:
It complete for move of funds inside city. Wages arrange is the local relocating of cash.
Given the serial figure of the wage system, which is in addition in the bank’s history? It
the transfer money by person and company to takes advantage of amount paid for order
by the person concerned. Fees on the order different payment to the owner of the account
and the account, according to the South Oil Company.
Newspaper coupon book:

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This code book is 75 SBS, 112. The book, which record the total number of vouchers and
cash transfers coupon. This to me is also in the total numeral of registration in money and
the transfer of a coupon in a single article.
cheque Issuance books:
subsequent to the conclusion of the development of opening the description proprietor is

required on checks to obtain credit from his account book. To get the checkbook and
asked people to fill out a request slip in with his/her name and account number with no
need to mention two of the signatures are verified. Issuing check books after the
completion of this procedure.
Visa debit cards Issuance:
The beginning office of A.T.M cards issued later than two request of client with a P.I.N
(Identification individual Number).
Visa card types:
Fist sliver
Second. Gold
Thirdly. Gold Plus.
Issuance and transaction charges, according to the South Oil Company (fees) agenda.

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Cancellation Visa card:
The client to should cancel have the visa card stipulation the customer forget the PIN,
card expire, injured and stolen the certificate. It is treated to cancel or inactivity card
orders from customers.
Master closet is:
M..C..B Bank to provides locker service where people save important documents or
objects. MCB provide two types master closet, small and large closet. City of God branch
Abad provide only a small closet and annual fees 3000.
4.4.2. Explanation section:
Account chance function is the primary of bank. This contract consists between the banks
to the client. Open a new account is to establish a association between store and the
client. And predetermined nature of the wrk.

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Relationship flanked by the bank and the client. The following is the account that a
person works in a bank.
• Present account
• Essential Banking Account
• Profit & Loss Account
• Fixed Deposit Account
The current account:
The account type only if account a profit on. In the type you can use deposits facilities.
There is no bare minimum equilibrium for this type of account. MCB accounts holders
for ATM machines or shopping in Pakistan. The main locker competence is presented in
this type of account as well.
Essential bank account:
It to provide basic bank account specifically for someone salary. The initial deposit,
which require. There is no minimum account balance obligation.BBA Deposit ability and
drag the deal provides an account to use two of each month in the case of access to it can
charge a transaction fee, according to the South Oil Company (fee schedule).
Remember account:
This type is to provide of account the facilities of the profit to the owner of the account
and also provides easy transactions is limited. Visa withdrawal card or locker ability is
obtainable on this type of account as well.
365 Gold ..Plus:
The following be the main points of these armed forces:
 Profit a day

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 Transfer of income in the account each month
 Initial condition open deposit account is Rs. 500 / - only.
Open account:
When customers come to the depository and meet to client service officer Miss Samreen
Rehmat. original of all clients to obtain in order about the account type, and civil society
organizations, the document says is required to open an account, and that the following:
An person:
1. A reproduction of the mechanized national individuality card and a copy of this

identification of the person (witness).
2. A certified image that Nazim or any other official gazette officer.
Second. The bank also can require CNIC witness who does not return copies of the image
by the officer mentioned above in to serial number.
Thirdly. According to did not have any lawful dissertation that contain pictures.
3. The Bank can understand service from someone to being paid card.
4. Bank requires a passport-sized photograph of uneducated person to open a new

account and takes him / her thumbprints on the sample to get a autograph card.
Frozen account:
The account that has been blocked temporarily because of the deal with the bank
specified period of time for the safety of customers. This works only after the completion
of certain procedures in the bank. Dormant active account is after the signing of the
account holder, as well as a single transaction credit of or debit in the account.
 Dormant Current account is after six months.

 Dormant after 1 year Profit and loss account.

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UN in commission account:
The explanation was closed later than a letter charitable the store the account holder a
detailed date.
 Current explanation past 0ne year.

 yield and loss explanation not yet two years old.
4.4.3. Clearing Management:
Disinfection means for sending all persons checks which be for the collection. The
essential purpose of the payment section in obtaining and clearing and collection of waste
transport
Clearing types:
• Clearing Local
• clearing Intercity
Local clearing:
Local clearing that are not of interest to succeed or return to the bank. That send all of
those checks clear in one day. A group of local payment is Jhelum to chamois.
Intercity payment:
Intercity payment that sends persons who choose charge, stipulation you go by the check
or return to various bank charges, according to the South Oil Company of the store.
Bounced checks Date:
Stipulation the choice between the cities, it determination be recorded in this evidence.
After that he got a slip of banking deposits and the payment of choice for the customer.

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When customers come to cleanse the selection, clearing officer gets a check and verify
the check seal the crossing. This means that the choice is a custody bank. Then affix the
seal clearing to is next business day or and once again put on the check will be credited to
the beneficiary account to achieve the seal of choice. In the case to inter-city clearing an
additional seal one pasted on the front of the check. It then sends each check to NIFT
(National Center for easing Foundation) for clearing. NIFT is to regulate Pakistan, which
keeps the State Bank of a record that is given to one of the amount bank to the other
bank.
Bank division and CPU:
The occupation is done in a straight line transfer or debit from the description and then
send the confirm to the stem. 2242 is the code to use to get ahead of a check in 22933 to
re-check.
4.4.4. Credit Management:
Credit is the function of the basic earning of the bank. In any bank to get a loan and give
customers the higher rate and the difference of these two is to win the bank's low rate.
Usually the bank to get money through fixed deposits and saving people. When customer
coming to the to the is following and the customer adoption system is most needed to
achieve all these next steps:
Step 1:
First customer age all bank Cheque and creditworthiness. In bank's creditworthiness and
verification of the nature of work customer. Then operates by the check the relationship
with banks and other banks, suppliers are customers of the ownership of the loan that the
owner and then verify of the customers bank employee.

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Step 2:
Check in the Commercial International that the bank employees Bank report (client
information office). Copy of the legal Bank gets CNIC heirs and to make get a loan on
the area business the same sure that this person property or any other bank.
Step 3:
When two steps, and then the client met the first the of the property are business of these
Bank of visiting the place customer.
Step 4:
After and the bank visit by the client collects property documents. In the case of bank
loan ownership of the collection of the imposition and registration of the property.
Documents to Banks send important the legal and get a legal opinion. Bank sends adviser
to the bank back the imposition evaluation. The report gives a valuation and registration
of company of property.
Step 5:
In this bank employee to prepare a proposal for the client step. That first of all the
fullness of the Lebanese Armed Forces (loan application form) and then BBFS (fact sheet
primary borrower) to the client. The proposal should include Commercial International
Bank, valuation and legal opinion report, and then sent to the head office for approval.
Step 6:
Head office approved application a loan and issue a Fall (e-mail attachment and
counseling) of the branch. Then the client sign a paper seal that has the mortgage deed
and the name of the bank to impose. Legal adviser gives a certificate of inspection fourth
step. is to make the insurance After that the bank against the loan.

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Step 7:
conclusion of each document of bank's six…step send this whole document for C.A.D
(cash document against). Cranium of to delegation of the case exchange certificate for the
branch office with a document of the signs of recovery and follow-up visits account.
4.5. The work assigned to me:
In the weak first during my training I learned the of bank basic operation. At the
beginning of the day and I'm punching the cash, the transfer voucher, paper cashier work
and clearing management, as well as countless amount of cash and the transfer of choice
with the paper work. At end of this day being scanned electricity bills, in addition to the
Sui gas bills, and the total value of the check amount in cash from the promise of money.
Open an individual account:
During branch manager is give the training period the me individual account for
customers tasks to open an the. When bank and the account opened in the between the
bank is to customer and the relationship start. at the bank, which means to Opening an
account increase. When specific the bank's business customer and met the customer come
to the bank service an account, the customer officer to open service to open the account
officer sends me this man. primary and foremost asked to please give me the original
CNIC number that has been achieved so far from the card expires. If the ends CNIC and
then submit a written request with the symbolism attached to a copy of the application of
the new CNIC. Take nadraverisys and see if the mother's name is not on the mother and
then signing request for compensation name. He then asked to give a picture of relatives
and CNIC and sign a social security card, phone number, occupation, type of account and
asked deduction of Zakat in the case of the profit Different document and loss account.
For each which follows one by one is required account description:

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Someone Salary:
the relationship of, where NadraVeriSys account, Baba and conditions, salary slip,
chairman of a letter to the organization, the initial deposit and the electricity bill in the
event of a change in national identity card.
Salary is a person:
CNIC copies of a person and the relationship of, NadraVeriSys, beginning of speech
napalm, the initial put and the electricity bill in the occasion of a alter in national
individuality card.
moreover or Survivor :
C.N.I.C copies of every one people, NadraVeriSys everyone, Order explanation gap,
KYC appearance each person, the early deposit plus the electrical energy bill in the
occasion of a alter in nationwide identity card.
Simple calculation:
B- Form of slight, protector CNIC under, the basis of profits of the guardian
After conclusion of the explanation opening supplies, I attach to SSC card on the front of
opening an account and get a couple of clients who wish to open an account, which affix
the stamps of two signature verification form and admitted mark.
CNIC customer copy of the should attach to the form of know your customer details and
filled from customers.
The client left thumb placed on and the right impression the and bank employee put the
character Social Security card left in my presence and right thumb impression. It is

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holder's Visa not applied to the account card.
2ND second weak during the week in my training and I am familiar with the process for
the application of a checkbook and debit card Visa. It is shown in detail in the following :
later than the conclusion of the procedure of gap the account, the main office to send a
correspondence of gratitude to the client his or her address. Customers a after receiving
pending in the bank employee to get a symbol from clients on the issue of grabbing the
checkbook to send the main office for the issuance of a checkbook. Bank within four
days a checkbook for the client version. When checkbook by the railway road received,
wazirabad chief operating officer and call the customer branch please get a checkbook.
Two steps to get the checkbook
1. By signing the request for the issuance of a checkbook, in writing the name of get the
checkbook on behalf of
2. is not broad option for someone else to get the checkbook, checks should be given to
the owner of the account book.
The process of acquiring a Visa card:
at what time the not applied to the account to get not applied to the account. First of all,
customers fill letter discount Visa card asked for a discount Visa card. demand letter
giving the Attach a copy of CNIC bank put the seal to verify the signature on the letter
employee. Bank employees of office. After the completion of the Office demand sent to
the main of the of sending the President of the process opponent customers through Visa
card directly to TCS.

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4.6. Summary of learning:
The internal of the life process. During the report provides a true picture training in the
learn a lot. I realized MCB and the chance that the competition in the high. I have learned
market is very that effective and require success in life is the most and active and
additional hard work accurate function.
4.6.1.Skills and qualifications
First and foremost, get personal skills, which are educated to the bank manager and
another employee to manage people bank in a different background. Also instructive that
the behavior within the bank with the manager, operations manager, cashier and so on in
the world today is a very fast and played communication is very important in a man's
success. During the training, I learned the skill of communication. I communicate with
the English-educated high, and communicate with the low Urdu intellectuals and
uneducated people contacts with the Punjabi. During my days of internal holiday, a lot of
work from foreign remittances and learned to manage time management skills through
the completion of the necessary work before the first for customer satisfaction. During
the training I am well-educated people management skill. useful to me in the very Which
is very near of life? I also future in the process the learned the, which builds an image
skill to punctuality in of this person, in charge of us. During the training I the mind of the
organization learned professional for people, who experience that the work done with
have and his or her many years in this field experience man. During the training to
provide guidance for a successful I am an done under pressure educated work skill.
Some, said branch time task before time manager am very serious about and complete the
I work. I learned a very important during the training skill the work. Decision-making of
decision-making during skills the near future, my useful are very for me in. I also life in
the process learned teamwork skill. is the support of another In which every person
person to accomplish this task.

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4.6.2. What kind of responsibilities that you take during the training period?
At the beginning of the day you were punching responsible coupon in cash, transfer,
paper cashier work, clearing section and also restrict the amount of cash and the transfer
of choice with the paper work on a daily basis. During training before everything you are
responsible for receiving Duck of the branch. Record the number of checkbook on the
issue clear checkbook records statement of commitment to of the week. I did my activity
in the open A>C management and is responsible for the mobilization of a form to open an
account for the client, know your customer, and write an email request to open the
account and in the end put the seal on the entire document. In this section, you are
responsible for the mobilization of the deposit slip and slide on the Internet. To draft and
pay my duty make a demand the customer system to fill a coupon from details. dormant
and form for Fill out application account the Visa debit card. for the client's call to the I
am responsible also discount receive Visa card and. In department cleansing, I was any
inquiries about the account the responsible for this registry check back by receiving mail
from NIFT and in the registry. Fill out in on a day basis. In cash the a slip of clearing
instruments circle; you are very electricity bills and gas bills responsible for daily total
left. Electricity bill that from program, the Sui gas bill and your to optically scanned to
never transfer phone to month the end, you are your computer. At of the responsible very
for the every bill to make and make a shipment of eight rupees on total of everything that
is the of Miss Sadia Afzal of the branch operations verified by director. During the I was
amount the of the transaction responsible training for a total that tax. At the end to letters
to the CPU Lahore that of the day regularly send, NIFT, and other PTCL branches.
4.6.3. How do you think that training affect your future career plans?
This a positive impact on training period provides my career planning for the the
acquisition enabled future. First of all, feature to of the bank and that would provide the
understand the main function benefit sector. The report experience and offers an of
getting a job in banking indoor to utilization of reference life get a an that internal report
people job in the practical. During and get a understand skill that opportunities will

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professional communication provide great to get a job that training and I take fill in
organization. During out a form to a lot of mistakes of KYC, the deposit on the Internet
open account, the form that slip and slide and learn from these mistakes. make a loss of
time fo At what that these errors r the than guidance for professional Organization. Links
with people and educated offers the opportunity to get professional life. Training
experience a good job and people.compltee meet with professional.
1. Conclusion:
This part of the report, held MCB that I got during the training Bank with my experience
period.
My knowledge in the city of Railway road was very good, which is a good base to
contribute to the establishment of my character. I knew that the competition in the market
is very high so we want to succeed in life requires hard work outside, efficient and
accurate for a job. I learned the skill of personal, communication skills, time management
and decision-making hard work, trust, punctuality during the training period. I in my
career but professional am very straightforward life is completely different.
According MCB Bank has some to my point of view positive and negative points., I
conclude that the Positive points MCB efficiently throughout the manage and operate
year, and to show loyalty to the which can satisfy the customer organization. To me, this
rule is found Negative points, according and organize client to client, compared with
MCB is very difficult for the other banks. Fewer distribution of work in the branch
employees and an unequal.
My. General note about training banking sector the banking sector is that it facility
between the seller and buyer, and to assist in indirect funding. In the presence of people
on provides an intermediate the bank safe investment. of the bank, which can invest
Diversify risk another function business Every banking sector more than one. Provides
the and the return facility of financial services earned on financial services.

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2.1. SWOT analysis:
SWOT psychoanalysis analyze the strengths, weaknesses, opportunity issues in the

organization. Strengths or weaknesses are workers in, opportunities and clothes are
external factor affecting the association.
Strong point:
Below strength MCB:

• A large figure of products and services
MCB give banking facilities in each sphere of existence, both customer and profitable
banking services orcompanies.
• Large marketplace share
Long histories of bank build a good standing and conviction in the of a large go halves of
the market and then another store.
• Online Banking
MCB Bank opening enters the banking classification over the Internet in Pakistan. It is
also called the inventor of the Internet in Pakistan.
• Rights Management
MCB staff has many years' experience in the meadow of banking services, and then the
additional side.
• Internal impression
The ambiance of the bough and very welcoming. All members cooperate with people and
each other.
weakness:
The subsequent is the weak point of MCB:

• Fewer staff

17460920-145 FMAS
48
MCB
Number staff shortages in the MCB create an additional burden on existing staff.
• Less ads
A lot of products from the MCB other than due to populace of near to the ground
declaration are not aware about all these products.
• Poor customer satisfaction
MCB organization not provides full details concerning the modus operandi and a big
misunderstanding.
• Technological change:
The majority workers in old MCB and alter in knowledge create fight from workers.
Opportunities:
The following be opportunity for them to MCB:
• The living principles of the populace are for altering and now populace favor to deposit
their cash in bank that contain a high-quality standing in the market.
• open new brushwood in Pakistan and outer surface Pakistan.
• Adoption of new knowledge will help in improving the quality of services and customer
satisfaction.
• The physically powerful monetary position of the MCB creates enormous deposits, the
prospect backing of the bank.
• Organization on the Internet from every branch of the MCB.
Threats:
Below MCB threats:

• M.C.B bank fee charges additional on the Internet and then the other side and that
create high deal costs for the businessman.

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MCB
• Which Pakistan not from banks increase daylight hours by day. Because of that, in
increased antagonism and deprived customer service may be the low market share of the
Muslim Council of Britain.
• Pakistani supervision is not unwavering, and that change the system of governance and
rule of the bank scheme to modify and affect the employment of the Muslim Council of
Britain.
• New entries to create a strong competitor to the subject of the Muslim Council of
Britain.
Suggestion:
During mE training job Mcb I practical the system banking of M.C.B with other bank so
as to some recommendation and optional for this bank to get better there services
designed for the other vie banks.
Following be the significant recommendation:
 It be actual to to create system the voucher for these customers.

 It must to have lunch for telling to the the whole year people advertising
campaigns about its services.
 It the charges because should to reduce other clearance and virtual bank interest
customer.
 MCB provide old staff should the training behavior with the customer/client for
polite and courteous.
 MCB improving the service should that hire the for new employees and
employees work load reduce the from existing.
 MCB the online and transfer should to be great upgrade payment online not to
delayed system because.

17460920-145 FMAS
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MCB
 MCB the for removing the should to that provide conflicts between lower
incentive to the employees and higher level management.

17460920-145 FMAS

Bank For Life Internship Report MCB

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Bank For Life Internship Report MCB

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Bank for Life Internship report

INTERNSHIP REPORT ON MCB

November 15, 2020

Dr. Adnan Bashir

Faculty of Management & Administrative Sciences

Umar Farooq Department: Business Administration.

Then I sincerely thankful to all of my respectful teachers for their guidance,

Sr. # Contents Page no.

Umar Farooq Department: Business Administration.

1.1 Aims of internship 7

Umar Farooq Department: Business Administration.

3.4.2 Advances/credit department 25

4.6.2 What kind of responsibilities you have undertaken 44

Umar Farooq Department: Business Administration.

At Muslim Commercial Bank, all through my internship I work in the payment

Umar Farooq Department: Business Administration.

1.1. Internship Aim :

Following are the aims and objectives of my internship:

 To fulfill the basic requirements of the 4 year degree program of Becholar in

 To gain extra knowledge by working there.

Umar Farooq Department: Business Administration.

2.1. Briefly History:

Banking History of:

2.1.1. Later Growth:

Umar Farooq Department: Business Administration.

2.1.2. Modern Banking Development of:

Umar Farooq Department: Business Administration.

2.1.3. Banking in Pakistan:

The structure banking in Pakistan includes of the types following.

1) National Bank of Pakistan

4) United Bank Limited

2.1.4. M>C>B limited:

Umar Farooq Department: Business Administration.

In 1990 denationalization guiding principle was announce. Muslim Commercial Bank is

Umar Farooq Department: Business Administration.

We are group of dedicated professional, provided that inventive and well-organized

Umar Farooq Department: Business Administration.

2.3. Nature of business and reward honor

MCB is an organization served in banking. It is one of the leading banks of

2.3.1. Business volume and success stories of MCB

Rupees million 2011 2010 2009 2008 2007

Umar Farooq Department: Business Administration.

from customers Deposits 49118 43137 36760 33018 29209

per ordinary shares

adequacy ratio Capital 31.88% 32.07% 20.07% 17.28% 17.73%

2.4.1. MCB RUPEE Traveler checks:

Umar Farooq Department: Business Administration.

b) individuals (singly or jointly) or the Proprietorship/Partnership concerns or Companies

c)The five years maturity of Khushali Certificate.

2.4.3 MCB Khushalibachat account:

This account features are as follows

2.4.4. Prime currency account scheme:

Umar Farooq Department: Business Administration.

also open a foreign currency accounts.

2.4.5 Scheme Hajj Mubarak:

2.4.6 Certificate scheme Capital growth:

2.4.7. Fund scheme management:

2.4.8 Contribution of MCB towards economic development:

Umar Farooq Department: Business Administration.

2.4.9. Scheme Self-supporting:

2.4.10. Fax press:

2.4.11. Service Night banking:

Umar Farooq Department: Business Administration.