HP Production Pro For Indigo Labels & Packaging Software Installation Guide

HP Production Pro for Indigo Labels & Packaging Software Installation Guide
Document details
Purpose To describe how to install the HP Production Pro for Indigo Labels & Packaging
Scope HP Production Pro for Indigo Labels & Packaging
Document number CA494–27240
Revision number 01
Date August 2019
Security level HP Confidential
Check CE Suitcase for the most recent version of this document.
CA494–27240 Rev 01 i
Table of contents
1 Prior to installation ................................................................................................................................................................................... 1

Prerequisites ............................................................................................................................................................................. 1
Download and copy the installation file to save time ......................................................................................................... 1
2 Install prerequisite software ................................................................................................................................................................... 2

Install Windows Server 2008 R2 Service Pack 1 (G7-Gen9 hardware only) ................................................................... 2
Run Windows update (Windows 7 and Windows Server 2008 R2) .................................................................................. 2
Configure External Network Connections ............................................................................................................................ 3
Configure the 1 GB Network ............................................................................................................................... 3
Configure 10 GB Data LAN connections ........................................................................................................... 3
Install prerequisite software ................................................................................................................................................... 4
3 Install HP Production Pro for Indigo Labels & Packaging ................................................................................................................... 7

Standard installation ................................................................................................................................................................ 7
Custom installation ................................................................................................................................................................ 12
Advanced component installation ....................................................................................................................................... 18
Install RIP component ....................................................................................................................................... 18
Install IPC component ....................................................................................................................................... 19
4 Post installation ...................................................................................................................................................................................... 21

Share the Composer Presets folder .................................................................................................................................... 21
Connect to HP IndigoServe ................................................................................................................................................... 23
Collect HP IndigoServe data ................................................................................................................................................. 23
Run HP Radar .......................................................................................................................................................................... 24
Configure the DFE server for PrintOS ................................................................................................................................. 24
Connect to HP PrintOS ...................................................................................................................................... 24
Access Resource Manager ............................................................................................................................... 27
5 Configure HP Production Pro L&P ........................................................................................................................................................ 31

Configure screen resolution ................................................................................................................................................. 31
HP Integrated Lights Out setup ........................................................................................................................................... 31
Log in to Production Pro L&P ............................................................................................................................................... 32
6 Add a press .............................................................................................................................................................................................. 33
CA494–27240 Rev 01 ii
Appendix A Prerequisite software details .............................................................................................................................................. 35
Appendix B E-Learning upgrade courses ............................................................................................................................................... 37
Appendix C Manual installation of Esko Color Pilot .............................................................................................................................. 38

Manual Esko Color Print Pilot installation ........................................................................................................................... 38
Appendix D Import the Color Strategies to Esko Color Pilot ............................................................................................................... 39

Manual Import of Color Strategies to the Color Pilot ........................................................................................................ 39
Appendix E Central Color Database Settings Instructions .................................................................................................................. 40

Setting up Production Pro L&P to use a central color database .................................................................................... 40
Appendix F DFA to JLT converter tool ..................................................................................................................................................... 41

DFA to JLT prerequisites ........................................................................................................................................................ 41
DFA to JLT installation ............................................................................................................................................................ 41
DFA to JLT command line usage .......................................................................................................................................... 41
Appendix G Installation maintenance ..................................................................................................................................................... 42

Default maintenance ............................................................................................................................................................. 42
Advanced maintenance ......................................................................................................................................................... 43
Appendix H Redeploy custom fonts ....................................................................................................................................................... 48
Appendix I Data migration details ........................................................................................................................................................... 49
Appendix J Standard backup and restore details ................................................................................................................................. 50
Appendix K Installer Command line arguments ................................................................................................................................... 51

Prerequisites installer commands ...................................................................................................................................... 51
DFE setup installer commands ............................................................................................................................................ 52
Appendix L LDK license installation and troubleshooting ................................................................................................................... 53

Prerequisites ........................................................................................................................................................................... 53
LDK license activation ............................................................................................................................................................ 53
Backup an LDK license .......................................................................................................................................................... 54
Advanced LDK license setup ................................................................................................................................................ 54
Recover an LDK license system from a hardware failure ................................................................................................ 54
Reimage an LDK license system .......................................................................................................................................... 55
iii CA494–27240 Rev 01

Appendix M Remote Color Pilot installation on a remote station ...................................................................................................... 56
Remote Color Pilot without Esko tools ............................................................................................................................... 56
Remote Color Pilot client with Esko plug-ins installed (DeskPack, Plato, Art Pro, etc.) .............................................. 56
Appendix N RIP tables ............................................................................................................................................................................... 58
Appendix O Software install checklist .................................................................................................................................................... 59
Appendix P Revision history and confidentiality notice ....................................................................................................................... 61

Revision history ...................................................................................................................................................................... 61
Printing instructions .............................................................................................................................................................. 61
Confidentiality notice ............................................................................................................................................................. 61
CA494–27240 Rev 01 iv
1 Prior to installation
Prerequisites
The following prerequisites are required to complete the software installation:
● HP ProLiant servers that are configured according to the Hardware Installation and/or Hardware Upgrade
Guide
● Each server should be powered on and connected to the Internet.
● HP Production Pro Labels & Packaging only supports the following Windows software versions:
– Windows 7 SP1
– Windows 10
– Windows Server 2008 R2 SP1
– Windows Server 2012 R2
– Windows Server 2019
● Some software programs must be installed prior to the installation of HP Production Pro for Indigo Labels
& Packaging.
There is a separate installer available for these required programs and installation instructions provided in
the next chapter.
NOTE: For a complete list of the prerequisite software programs, see Prerequisite software details
on page 35.
Download and copy the installation file to save time

Prior to the scheduled upgrade, download the installation files from HP Radar, and then store them in a safe
place to save time at the customer site.
1. Make sure the installation software has been downloaded by HP Radar.
a. Click Start, and then click HP Radar.
b. Review the download list. If the HP Production Pro Labels & Packaging installation file is not listed,
click Download.
If the update does not download, make sure that the current version of the Labels & Packaging
software is one of the listed prerequisite versions.
2. Click the HP Radar Install button to automatically unzip the files into s:\hp_service\dfe-setup-7.2
3. If the previous step is not done on the customer System Manager, copy the dfe-setup-7.2 folder and files
to a safe location which will be accessible from a customer site, e.g. secure USB drive or network server.
4. Open the Control Panel of the System Manager.
5. Select Add or Remove Programs.
6. If Esko Network License Manager is installed, click Uninstall.
CA494–27240 Rev 01 Prerequisites 1

2 Install prerequisite software
Follow the steps in this chapter to install all the prerequisite software.
IMPORTANT: All the prerequisite software must be installed on the selected servers before installing HP
Production Pro for Indigo Labels & Packaging.
Install Windows Server 2008 R2 Service Pack 1 (G7-Gen9 hardware

only)
HP Production Pro Labels & Packaging requires Windows Server 2008 R2 for all servers. Follow these steps to
check the installed software version, and then update the software if necessary.
1. On the System Manager server, click Start, and then click Computer.
2. Click System Properties, and then review the Windows edition installed on the server.
● If SP1 for Windows Server 2008 R2 is installed, there is no need to update or modify the software.
Continue to the next section.
● If the Windows version is not Windows Server 2008 R2, continue to the next step.
3. To update the Windows version, go to https://technet.microsoft.com/en-us/windows/gg635126.aspx.
4. Under Download SP1 for Windows Server 2008 R2 and Windows 7, click Standalone Version (x86, x64 and
IA64).
5. Select the required language, and then click Download.
6. Select the desired software installer, and then click Next.
7. After the file downloads, run the .exe installer, and then follow the on-screen instructions to complete the
installation.
Run Windows update (Windows 7 and Windows Server 2008 R2)

The installation requires that Windows Updates KB3033929 and KB2921916 are installed. Before installing any
additional software, run Windows Update to confirm that these components are installed.
There are cumulative Windows Updates that contain the KB3033929 update. Check the installed Windows
Updates for one of these updates: KB3207752, KB4019264, or KB4103718.
● If KB3033929 is not installed, run Windows Update to install Windows6.1-KB3033929-x64.msu.
● If the Windows Update service is not available, go to https://technet.microsoft.com/en-us/library/security/
3033929, and then Download the necessary installer.
● If KB2921916 is not installed, run Windows Update to install Windows6.1-KB2921916-x64.msu.
● If the Windows Update service is not available, go to https://support.microsoft.com/en-us/hotfix/kbhotfix?
kbnum=2921916&kbln=en-us, and then Download the necessary installer.
Windows restarts after the update is installed.
2 Chapter 2 Install prerequisite software CA494–27240 Rev 01

Configure External Network Connections

Configure the 1 GB Network
Complete the following steps to configure the 1 GB network settings.
1. Right click the Network icon in the system tray, and then select Open Network and Sharing Center.
2. Select Change Adapter Settings from the left navigation panel, and then confirm External Network is
enabled.
3. Right click External Network, and then select Properties.
NOTE: The 1 GB connection must be enabled, named ‘External Network’, and have a static IP. The static IP
can either be provided by the customer or recorded before reinstallation.
4. Select Internet Protocol Version 4 (TCP\IPv4), and then select Properties.

5. Select Advanced, and then uncheck the Automatic box.
6. Set Interface metric to 5.
Configure 10 GB Data LAN connections

Complete the following steps to configure the 10 GB Data LAN settings.
1. Right click the Network icon in the system tray, and then select Open Network and Sharing Center.
2. Select Change Adapter Settings from the left navigation panel, and then confirm External Network is
enabled.
3. Right click DataLAN 10GB Press Connection 1, and then select Properties.
4. Select Use the following IP address.
IP address: 172.16.216.12
Subnet Mask: 255.255.248.0

7. Set Interface metric to 40, and then click OK.
8. Right click DataLAN 10GB Press Connection 2, and then select Properties.
9. Select Use the following IP address.
IP address: 172.16.216.11
Subnet Mask: 255.255.248.0
12. Set Interface metric to 40, and then click OK.
13. Click the Advanced menu, and then select Advanced Settings.
CA494–27240 Rev 01 Configure External Network Connections 3

Install prerequisite software

Follow these steps to install the prerequisite software.
NOTE: Some of the prerequisite software might already be installed on the target system. The installer checks
for each required program, and then installs a program only if it is not already available.
1. Download lnp-setup.zip to the System Manager, and then unzip the folder contents.
NOTE: If the installer is downloaded from HP Radar, click the HP Radar Install button to automatically
unzip the files into s:\hp_service\dfe-setup-7.2.
2. Right-click dfe-prerequisites-lnp-7.2.exe, and then select Run as Administrator.
NOTE: Some Would you like to install this device software? messages might display during installation.
Click Install for these messages. If an Activate Windows Firewall message displays, ignore it.
3. The Welcome window opens. Click Next.

4. Select the appropriate RIP Hosts, and then click Next.
Figure 2-1 Prerequisites – RIP Hosts

5. Select the appropriate Press Controller (iPC) Hosts, and then click Next.
Figure 2-2 Prerequisites – iPC Hosts
6. The Ready To Install window opens. Click Install to begin the installation.
The installation starts and progress dialogs are displayed.
7. After defining the IPC, the installer runs the local installation, and then displays the Setup Status for remote
installations.
8. After the remote installation is complete, a status dialog displays. Review the results, and then click Next.
For reference, the remote installation log files are available on the local host in C:\dfe-install-logs\.
IMPORTANT: If remote host installation fails, it might indicate a connection problem between the System
Manager and the remote host.
In this case, copy the dfe-prerequisites-lnp-7.2.exe installer to the remote host. Right-click the command
prompt, select Run as Administrator and then run the installer using the command prompt on the remote
host.. For the supported command line parameters, see Prerequisites installer commands on page 51.
CA494–27240 Rev 01 Install prerequisite software 5

Figure 2-3 Remote installation – Status
● If no reboot is required, the Install Shield Wizard Complete window displays.

Click Finish to close the prerequisite installer.
● If the installer detects that a local host reboot is required, a reboot dialog displays.
Select Yes, I want to restart my computer now, and then click Finish to continue the installation.
9. After the server reboots, the Vcorn driver may install. This requires an additional reboot. Press Y, and then
press Enter to restart the system.

3 Install HP Production Pro for Indigo Labels &

Packaging
There are three installation options. Choose the option that is applicable for the customer.
● The Standard installation is recommended and should cover most new customer cases.
● The Custom installation should only be used if the customer needs to migrate system data from a previous
system backup.
● The Advanced component installation should only be used to install individual RIP or IPC components as
needed.
IMPORTANT:
● All the prerequisite software must be installed on the servers before installing HP Production Pro for Indigo
Labels & Packaging.
● If you have downloaded the installation files to a USB dongle, only use a USB 2.0 compatible port on the
server to connect.
● Standard installation
● Custom installation
● Advanced component installation
Standard installation
Follow these steps to perform a Standard installation.
1. Enter the following credentials to log into Windows on the System Manager server:
● Username: Unicorn
● Password: HPdfeHPdfe#1
3. Right-click dfe-setup-lnp-7.2.exe, and then select Run as Administrator.

4. On the Welcome screen, click Next.
CA494–27240 Rev 01 Standard installation 7

5. For the Setup Type, select Standard, and then click Next.
Figure 3-1 Installer – Setup type
For more details on the Custom installation option, refer to Custom installation on page 12.
6. The RIP Hosts window opens. Select the servers from the Available list that will have RIP software installed,
and then click Add to add them to the Install list. Click Next.
NOTE: If one or more servers are not listed in the Available list, they were not detected by the installer. To
add undetected RIPs, select the Add undetected check box, and then type the hostname(s), separated by
commas, for each missing server in the text box. Click Add to add the server(s) to the Install list.
Figure 3-2 Installer – RIPs
7. If necessary, change the number of RIP instances on each server. Refer to the RIP tables on page 58 to
determine the number of instances to install on each server model.
8 Chapter 3 Install HP Production Pro for Indigo Labels & Packaging CA494–27240 Rev 01
Figure 3-3 Installer – Number of RIP instances
Follow these steps to change the number of RIP instances.

a. Select the server from the RIP Host Name list.
b. Change the number of RIP instances using the combo box.
c. Click Update to confirm the change, and then repeat these steps for each server.
8. The Press Controller (iPC) Hosts window opens. Select the Press Controllers to install from the Available
list, and then click Add to add them to the Install list. For combo configurations that include the IPC on the
System Manager, add the System Manager to the Install list.
NOTE: If one or more IPCs are not listed in the Available list, they were not detected by the installer. To
add undetected IPCs, select the Add undetected check box, and then type the hostname(s), separated by
commas, for each missing IPC in the text box. Click Add to add the IPCs to the Install list.

9. Assign a Default IPC, and then click Next.

Figure 3-4 Installer – Default IPC
10. The Ready to Install window opens. Check the Install Esko Color Pilot on the System Manager box to install
on the current system. Uncheck the box to install Esko Color Pilot manually on a different system. Refer to
Manual installation of Esko Color Pilot on page 38 for more information.
If a server is not ready for installation, cancel the installation, resolve the issue, and then restart the
installation.
NOTE: Bypass is an option as an Installation method of the software. If Bypass is selected from the
Installation method box, the HP Production Pro for Indigo Labels & Packaging software is installed on all
the servers except the bypassed server. The software will need to be installed on the bypassed server later.
Figure 3-5 Installer – Installation method
11. Verify that hosts are correct and ready to install, and then click Install to begin the software installation.
12. A Windows Security prompt might display stating that Windows cannot verify the publisher of this driver
software. Click the Install this driver software anyway.
13. After the installation is complete, a status dialog displays the Installation Results. Review the results, and
then click Next.
For reference, the remote installation log files are available on the local host in C:\dfe-install-logs\. If a
server installation failed, select it to review the Selected Host Details and diagnose the issue.
In this case, follow the instructions in Advanced component installation on page 18.
Figure 3-6 Installer – Installation results
14. The InstallShield Wizard Complete window displays. Select Yes, I want to restart my computer now, and
then click Finish.
Wait while the server shuts down and reboots.
15. After the system reboots, log into Windows on the System Manager server using the following credentials:
16. Install the LDK license. For more information, see LDK license installation and troubleshooting
on page 53
17. Use the installation validation utility (installck) to verify that all the components of the HP Production Pro
L&P software installed correctly after the settings are restored. The utility verifies several different job
types and workflow paths.
NOTE: Make sure that the HP Production Pro L&P software is running before proceeding with the
validation.
a. On the server desktop, open a Command prompt window.

b. Type cd \prodflow\tools\validation, and then press Enter.

c. Type installck, and then press Enter to launch the Validation program.
d. As the installck utility runs, a number of messages display in the command window. If all the
messages return an OK value, the installation is valid. Any failure message indicates a problem with
the installation and requires further investigation.
e. Close the Command window.
f. The installck utility generates two test jobs in the system. Open the All Jobs list in the HP Production
Pro L&P interface, select the two test jobs, and then delete them from the system.
NOTE: Although the installck utility is fairly accurate in reporting a working system, it might fail even
if all the components are functioning correctly. For example, the utility reports failure if the default HP
Production RIP Group has been deleted. If the utility reports a failure, you will need to troubleshoot to
determine functionality and test other job types (including customer jobs).
18. HP Production Pro L&P installation is complete. Continue with Post installation on page 21 to complete
the system setup.
Custom installation
Follow these steps to perform a Custom installation.

4. On the Welcome screen, click Next.
5. For the Setup Type, select Custom, and then click Next.
Figure 3-7 Installer – Custom setup type
6. In the Installation Options window, select the Migrate database and configuration files check box, select the
migration backup file created on the original system, and then click Next.
Figure 3-8 Installer – Installation options
CA494–27240 Rev 01 Custom installation 13

7. The RIP Hosts window opens. Select the servers from the Available list that will have RIP software installed,
and then click Add to add them to the Install list. Click Next.
NOTE: If one or more servers are not listed in the Available list, they were not detected by the installer. To
add undetected RIPs, select the Add undetected check box, and then type the hostname(s), separated by
commas, for each missing server in the text box. Click Add to add the server(s) to the Install list.
Figure 3-9 Installer – RIPs
8. If necessary, change the number of RIP instances on each server. Refer to the RIP tables on page 58 to
determine the number of instances to install on each server model.
Figure 3-10 Installer – Number of RIP instances
Follow these steps to change the number of RIP instances.

a. Select the server from the RIP Host Name list.
b. Change the number of RIP instances using the combo box.
c. Click Update to confirm the change, and then repeat these steps for each server.
9. The Press Controller (iPC) Hosts window opens. Select the Press Controllers to install from the Available
list, and then click Add to add them to the Install list. For combo configurations that include the IPC on the
System Manager, add the System Manager to the Install list.
NOTE: If one or more IPCs are not listed in the Available list, they were not detected by the installer. To
add undetected IPCs, select the Add undetected check box, and then type the hostname(s), separated by
commas, for each missing IPC in the text box. Click Add to add the IPCs to the Install list.
10. Assign a Default IPC, and then click Next.

Figure 3-11 Installer – Default IPC

11. The Ready to Install window opens. Verify that hosts are correct and ready to install, and then click Install
to begin the software installation.
If a server is not ready for installation, cancel the installation, resolve the issue, and then restart the
installation.
NOTE: Bypass is an option as an Installation method of the software. If Bypass is selected from the
Installation method box, the HP Production Pro software is installed on all the servers except the bypassed
server. The software will need to be installed on the bypassed server later.
Figure 3-12 Installer – Installation method
12. When the installation is complete, the Installation Results window opens. Verify that each host installed
successfully, and then click Next.
If a server installation failed, select it to review the Selected Host Details and diagnose the issue. The
installation log files are available in the C:\dfe-install-logs.
In this case, follow the instructions in Advanced component installation on page 18.
Figure 3-13 Installer – Installation results
13. The InstallShield Wizard Complete window opens. Select Yes, I want to restart my computer now, and then
click Finish.
Wait while the server shuts down and reboots.
14. After the system reboots, log into Windows on the System Manager server using the following credentials:
15. Install the LDK license. For more information, see LDK license installation and troubleshooting
on page 53.
16. Use the installation validation utility (installck) to verify that all the components of the HP Production Pro
L&P software installed correctly after the settings are restored. The utility verifies several different job
types and workflow paths.
NOTE: Make sure that the HP Production Pro L&P software is running before proceeding with the
validation.
a. On the server desktop, open a Command prompt window.

b. Type cd \prodflow\tools\validation, and then press Enter.
c. Type installck, and then press Enter to launch the Validation program.

d. As the installck utility runs, a number of messages display in the command window. If all the
messages return an OK value, the installation is valid. Any failure message indicates a problem with
the installation and requires further investigation.
e. Close the Command window.
f. The installck utility generates four test jobs in the system. Open the All Jobs list in the HP Production
Pro L&P interface, select the four test jobs, and then delete them from the system.
17. HP Production Pro L&P installation is complete. Continue with Post installation on page 21 to complete
the system setup.
Advanced component installation

The option is available to install IPC and RIP hosts as individual components. These components can be installed
to a remote host without halting ongoing production activities.
The rip-setup-7.2.exe and ipc-setup-7.2.exe files are available in the dfe-setup-7.2 folder after unzipping lnp-
setup.zip. If downloaded from HP Radar, then the files will be located in the S:\hp support folder.
NOTE: The individual IPC and RIP installers do not have interactive user interfaces. They only support command
line parameters.
If the Esko Color Pilot installation was skipped, follow the instructions in Esko Color Pilot Installation Guides to
install the Esko Color Pilot.
Install RIP component

Follow these steps to install RIP host components.
2. Copy dfe-prerequisites-lnp-7.2.exe to the RIP server.
3. Locate rip-setup-7.2.exe in the dfe-setup-7.2 folder.
4. Copy rip-setup-7.2.exe to the RIP server.
5. On the RIP system, click Start, type cmd.
6. Right-click the CMD application and select Run as Administrator to open a Command prompt window.
7. Type start dfe-prerequisites-lnp-7.2.exe -xrip, and then press Enter.
8. Type start rip-setup-7.2.exe, and then press Enter.
NOTE: To get a complete list of the command line parameters supported by the component installer,
type rip-setup-7.2.exe /?, and then press Enter.
Figure 3-14 RIP installer - Supported commands
9. After the installation is complete, reboot the RIP server.

10. After the reboot, verify the installation, and then check the RIP component installation log in the C:\dfe-
install-logs folder.
11. To add the RIP to the DFE, open the DFE Web UI, click System, click RIP Manager, and then click New .
12. Select New RIP, and then enter the required information for the new RIP host.
13. Click Save to add the RIP to the DFE client.
Install IPC component

Follow these steps to install IPC components.
NOTE: The installation requires that Windows Update KB2921916. Before installing any additional software,
run Windows Update to confirm that this component is installed.
1. Download lnp-setup.zip to the System Manager, and then unzip the folder contents. If the files are
downloaded from HP Radar, the installers will be in the S:\hp_support folder.
2. Copy dfe-prerequisites-lnp-7.2.exe to the IPC server.
3. Locate ipc-setup-7.2.exe in the dfe-setup-7.2 folder.
4. Copy ipc-setup-7.2.exe to the IPC server.
CA494–27240 Rev 01 Advanced component installation 19

5. On the IPC system, click Start, type cmd.
6. Right-click the CMD application and select Run as Administrator to open a Command prompt window.
7. Type start dfe-prerequisites-lnp-7.2.exe -xipc, and then press Enter.
8. Type start ipc-setup-7.2.exe, and then press Enter.
NOTE: To get a complete list of the command line parameters supported by the component installer,
type ipc-setup-7.2.exe /?, and then press Enter.
Figure 3-15 IPC installer - Supported commands
9. After the installation is complete, reboot the IPC server.

10. After the reboot, verify the installation, and then check the IPC installation log in the C:\dfe-install-logs
folder.
11. To add the RIP to the DFE, open the DFE Web UI, click System, click Press Controllers, and then click New
.
12. Enter the required information for the new Press Controller, and then click Save to add the Press Controller
to the DFE client.
4 Post installation
Share the Composer Presets folder

1. Go to drive D:\.
2. Right-click the Composer Presets folder and select Properties.
3. Click the Sharing tab and then click Advanced Sharing.
Figure 4-1 Composer Preset Properties window
CA494–27240 Rev 01 Share the Composer Presets folder 21

4. In the Advanced Sharing window that appears, select the Share this folder check box and click Permissions.
Figure 4-2 Advanced Sharing window
22 Chapter 4 Post installation CA494–27240 Rev 01

5. For the Everyone group (or any other group defined by IT), select the Allow check box for the Full Control
option.
Figure 4-3 Permissions window
6. Click OK twice to confirm the settings and close the window.
Connect to HP IndigoServe
Use the following steps to connect to HP iServe and send the data.
1. Right-click the HP iServe icon in the Windows notification area, and then select Connect.
2. Right-click the HP iServe icon in the Windows notification area, and then select Log Viewer.
3. Verify that the transfer was successful.
Collect HP IndigoServe data

The service that collects data for HP IndigoServe runs on scheduled intervals. The data collection can be started
manually to make sure that it was installed correctly and is operational.
Follow these steps to initiate data collection.
1. Go to C:\hp\dfe\diagnostics\iserveadapter, and then run the manual_diagnostics.bat file.
2. When the data collection process is complete, navigate to the C:\IndigoServe\Data\DFE folder, and then
make sure that a folder exists with the same name as the HP Production Pro L&P serial number to validate
that the collection is complete.
CA494–27240 Rev 01 Connect to HP IndigoServe 23

Run HP Radar
1. On the server desktop, click Start > All Programs > Indigo Radar, and then select Indigo Radar.
2. The HP Radar screen opens. Click Check for updates.
3. After checking for updates, select the Solutions tab. For each update listed, click Download. The update
files are downloaded to the computer.
4. After the software is successfully downloaded, the Download button changes into an Install button. Under
the Action column for Indigo Radar Vx.x, click Install.
5. The software installation program for the update launches. Follow the on-screen instructions to complete
the update installation.
6. After the software update successfully installs, return to the HP Radar window, and then click Install on the
next update in the list. Repeat this process until all software updates are installed. Close the HP Radar
window.
Configure the DFE server for PrintOS

PrintOS is a world-class platform with a cloud-based infrastructure for print production, collaboration, and
delivery of E2E services for streamlining production. The DFE must be configured to support communication
between the DFE and PrintOS.
Provisioning the DFE with PrintOS automatically enables Resource Manager, which supports sharing and backing
up DFE resources.
This step is optional and requires that the customer has provided temporary HP PrintOS credentials.
NOTE: Google Chrome is the recommended browser to complete the DFE provisioning procedure and interface
with PrintOS.
Connect to HP PrintOS
Use this procedure to add a cloud-enabled HP Production Pro L&P self-provisioning device to PrintOS
1. If there is a proxy server on the network, perform the steps in Configure the proxy settings on page 25,
and then continue with step 2.
If there is not a proxy server on the network, continue with step 2.

2. From the Production Pro L&P print server application on the DFE machine, click the HP PrintOS button,
and then click I have a PrintOS account and want to connect this device.
Figure 4-4 Production Pro L&P – PrintOS button
The PrintOS Device Registration window opens.

Figure 4-5 PrintOS Device Registration window
3. Type the User Name and Password for the HP PrintOS account.
4. Under Device Properties, note the Name assigned to the DFE.
The Name value identifies the DFE in the Devices list in HP PrintOS.
5. Click OK to add the device.
After the connection is successful, the HP PrintOS button changes to reflect the connection status ( ).
NOTE: Make sure that Notifications are enabled in PrintOS for the DFE device. HP PrintOS notifications
are necessary to communicate device status, warnings, or errors.
For details, refer to the HP PrintOS Print Service Provider Administrator Guide available under Help in
PrintOS.
Configure the proxy settings

If there is a proxy server on the network which the DFE must go through to access the Internet, the proxy
settings on the DFE server must be configured to allow communication between the DFE and PrintOS servers.
CA494–27240 Rev 01 Configure the DFE server for PrintOS 25

If there is not a proxy server on the network, these steps are not required.
Configure LAN settings
1. Click Start, and then click Control Panel.

2. Click Internet Options, and then select the Connections tab.
3. In the Local Area Network (LAN) settings pane, click LAN Settings.
4. Configure the LAN settings as follows:
a. Uncheck Automatically detect settings and Use automatic configuration script.
b. Under Proxy Server, select Use a proxy server for your LAN.
c. Designate the Address and Port values according to the customer’s network environment.
d. Select Bypass proxy server for local addresses.
Figure 4-6 Proxy settings
5. Click OK to confirm the changes, and then click OK to close the Internet Options window.
Add environment variables
This step is optional. If the proxy settings are configured correctly, but the DFE cannot communicate with
PrintOS, perform the following steps.
1. Click Start, right-click Computer, and then click Properties.
2. Click Advanced system settings, and then click Environment Variables.
3. Under System Variables, click New to create a system variable.
4. For Variable name, type HTTP_PROXY_HOST, and then set the Variable value to the correct proxy host
for the customer’s network.
5. Click OK to add the variable.

6. Click New to add another variable.

7. For Variable name, type HTTP_PROXY_PORT, and then set the Variable value to the correct port for the
customer’s network.
8. Click OK to add the variable.
9. Click OK to close the Environment Variables window, and then click OK to close the System Properties
window.
Configure PrintOS port access
The following ports must be open to outbound traffic in the firewall in order to enable PrintOS connectivity.
Table 4-1 Required domain port access for PrintOS
Domain Port
cdnjs.cloudflare.com/** 443
www.google-analytics.com/** 443
ws.pusherapp.com/** 443
sockjs.pusher.com/** 443
www.printos.com/** 443
boxapi.www.printos.com/** 443
cdn.walkme.com/** 443
stats.pusher.com/** 443
bax.www.printos.com/** 443
s3.amazonaws.com/** 443
boxapi.www.printos.com/** 443
ofui.www.printos.com/** 443
ofapi.www.printos.com/** 443
Access Resource Manager

Resource Manager is an application in PrintOS that supports backing up, restoring, and sharing HP Production
Pro L&P resources, e.g. Ticket Templates, ICC Profiles, Imposition Templates.
Resource Manager is directly accessible from a PrintOS-connected DFE.
Review these steps and some of the functionality with the customer so they know it is available.
1. From the HP Production Pro L&P print server application, click the HP PrintOS button , and then select
Resource Manager.

Figure 4-7 PrintOS > Resource Manager
2. When prompted, login to the PrintOS site using the credentials with which you registered the DFE device.
3. The Resource Manager dashboard opens in the Web browser.
Figure 4-8 Resource Manager dashboard
4. For step-by-step instructions on how to use Resource Manager, refer to the Walk-Thrus available in
PrintOS.
Table 4-2 Resource Manager – DFE Feature Support
Production Pro
Category Feature Description Production Pro 7.0 Production Pro 7.0 6.0.1 Production Pro 6.0
Sync Auto-sync Supported Supported Supported Supported

resources on
device start
Manual sync Supported Supported Supported Supported

resources
Snapshot Create Snapshot Supported Supported Supported Supported

for single device

Table 4-2 Resource Manager – DFE Feature Support (continued)
Production Pro
Create Snapshot Supported Supported Supported Supported

for multiple devices
List available Supported Supported Supported Supported

snapshots
Restore device to Supported Supported Supported Supported

snapshot
Delete snapshot Supported Supported Supported Supported
View resources in a Supported Supported Supported Supported

snapshot
Compare two Supported Supported Supported Supported

snapshots
Compare snapshot Supported Supported Supported Supported

and device
Create default Supported Supported Supported Supported

schedule when
device is added
Schedule snapshot Supported Supported Supported Supported

for single device
Schedule snapshot Supported Supported Supported Supported

for multiple devices
Restore Restore snapshot Supported Supported Supported Supported

to device
Restore selected Supported Supported Supported Not Supported

resources
Copy Copy all non- Supported Supported Supported Supported

private resources
from device-A to
device-B
Copy Selected Supported Supported Supported Not Supported

resources
Device Groups Share resources Supported Supported Supported Not Supported

between group
devices
Upload resources Supported Supported Supported Not Supported

to device group
Audit log View a list of the Supported Supported Supported Supported

latest 100 audit log
events for the
device
View a list of all Supported Supported Supported Supported

audit log events for
the device
Dashboard View devices and Supported Supported Supported Supported

their snapshot
policy

Table 4-2 Resource Manager – DFE Feature Support (continued)
Production Pro
View resources Supported Supported Supported Supported

per-device and per-
type
List devices with Supported Supported Supported Supported

state and other
details
Help WalkMe tutorials Supported Supported Supported Supported

5 Configure HP Production Pro L&P
● Configure screen resolution

● HP Integrated Lights Out setup
● Log in to Production Pro L&P
Configure screen resolution

Configure the screen resolution on the System Manager server to ensure the best possible screen display.
NOTE: The screen resolution can only be changed at the server location or through an iLO connection. The
screen resolution cannot be set through a Remote Desktop connection.
1. Log into the System Manager server.

2. Right-click anywhere on the desktop, and then select Screen Resolution. The Screen Resolution dialog
displays.
3. In the Resolution drop-down, select 1280 x 1024, and then click OK.
Figure 5-1 Screen Resolution window
HP Integrated Lights Out setup

HP Integrated Lights Out improves HP Production Pro L&P customer support. Complete the following steps on
each server in the rack.
1. Log into the System Manager server using the following credentials:
CA494–27240 Rev 01 Configure screen resolution 31

2. Click Start, and then select Command Prompt.

3. Type cd c:\ilo, and then press Enter.
4. Type ilohosts.bat, and then press Enter.
5. Wait for the script to finish running, and then close the Command Prompt window.
6. Open Internet Explorer, and then verify that ILO shortcuts were created in the Favorites menu.
Log in to Production Pro L&P

Complete the following steps to open a Web instance of HP Production Pro L&P on the System Manager server.
1. Open a Web browser, type the name of the System Manager server into the address bar, and then press
Enter. The HP Production Pro L&P login screen opens.
2. Type the following credentials:
● User ID: admin
● Password: admin
Figure 5-2 HP Production Pro L&P - Login
3. Click Login. The HP Production Pro L&P requires that a new password is created. Obtain a password from
the customer and then continue.
4. The HP Production Pro L&P main page opens.
32 Chapter 5 Configure HP Production Pro L&P CA494–27240 Rev 01

6 Add a press
1. Log into HP Production Pro L&P.

2. On the main screen, select the System tab.
3. On the left side of the screen, expand the Devices menu, and then click Presses.
4. In the upper right-hand corner of the screen, click the New icon ( ).
5. The New Press dialog box opens. Type the name of the press in the Press name text box. Type the IP
address or Hostname of the press in the Network location text box.
Figure 6-1 New Press
6. Click Save. The press is added to the Presses list.

7. On the left side menu, click Press Controllers. The Press Controllers list opens.
8. Select a press controller, click the drop-down menu next to the Press Controller name. and then select Edit.
NOTE: If the RIP utilizes custom fonts or the number of RIP instances has changed, the custom fonts
must be redeployed. Refer to Redeploy custom fonts on page 48.
CA494–27240 Rev 01 33
9. The Edit Press Controller dialog box opens. Locate the newly added press in the Unmapped Devices list,
and then click Add .
Figure 6-2 HP Production Pro L&P - Edit Press Controller
10. The press now appears in the Mapped Presses list. Click Save. The press is now mapped to a press
controller.
34 Chapter 6 Add a press CA494–27240 Rev 01

A Prerequisite software details
The following tables provide the details for prerequisite software that must be installed before Production Pro
L&P.
Table A-1 Prerequisite software
Software Product Version Size Installation Target(s)
SM RIP IPC
Microsoft .NET 4.7.1 4.7.1 63,911 KB x x x
Microsoft VC n/a 78.4 MB x x x

redistributables
8,10,12, 13, 15, and
17
Microsoft SQL 2014 196 MB x

Server 2014 SP2–
Enterprise edition
Firefox 47.0.41 39,903 KB x
MySQL Database 5.7.18 414 MB x

Server
Sentinel driver 7.5.7 2,778 KB x
Time Sync Utility n/a 480 KB x x x
Log4View 12.5.6.0 23, 310 KB x
HP Radar 4.0.6 7,676 KB x
HP idrivers 4.13.4.0 76.8 MB x
Table A-2 Prerequisite locations

Prerequisite Prerequisite installer folder Installation folder
Firefox C:\temp\FireFox C:\Program Files(x86)\Mozilla Firefox
MySQL Database Server C:\mysql C:\mysql5.7
Sentinel driver C:\Program Files(x86)\Common Files

\Hewlett-Packard\cg262\sentinel
Time Sync Utility C:\Program Files(x86)\Hewlett-Packard C:\Program Files(x86)\Hewlett-Packard

\TimeSyncUtil \TimeSyncUtil
Log4View C:\Program Files(x86)\Log4View
HP SmartStream Composer C:\Program Files(x86)\Hewlett-Packard C:\Program Files\hp\HP SmartStream

\Composer Composer
HP iDrivers C:\hp\dfe\idrivers C:\Program Files(x86)\HP Indigo\iDrivers
Microsoft VC redistributables C:\temp\VCRedist
CA494–27240 Rev 01 35
Table A-2 Prerequisite locations (continued)
Prerequisite Prerequisite installer folder Installation folder
Java 8 C:\hp\jre1.8
Perl C:\Unicorn\perl
36 Appendix A Prerequisite software details CA494–27240 Rev 01

B E-Learning upgrade courses
Provide the customer with the link to the Production Pro training catalog, https://hp-gsb.docebosaas.com/learn.
NOTE: An HP Passport account is required to review the training modules on Learn wih HP. The training catalog
contains registration instructions.
CA494–27240 Rev 01 37
C Manual installation of Esko Color Pilot
Manual Esko Color Print Pilot installation

1. Click the Windows icon, and then type cmd.
2. Right-click the Command Prompt icon, and then select Run as Administrator.
3. Type cd C:\Program Files (x86)\Hewlett-Packard\esko.
4. Type run installEskoColorEnginePilot.cmd and then press Enter.
5. Click through the installers accepting the default settings for each software.
6. After the installation is complete, double-click the Esko Color Pilot icon to open the software.
7. Verify that the Esko Color Pilot opens.
8. If a Could not login to Esko server message displays, click OK.
9. The Color Pilot Configuration window opens. Click on the Database button.
10. Select the On local computer option.
11. Click Save and Continue. The Esko Color Pilot opens.
12. Click File, and then select Import.
13. Navigate to Z:\DFEtest\Resources\Esko Color Engine Pilot Color Strategies.
14. Select all of the files in the folder, and then click the Open button.
15. Click the Import All button. After the importing finishes, click the Close button.
16. Click the Convert All button.
17. All of the Color Strategies are converted for use by the Esko Color Pilot.
38 Appendix C Manual installation of Esko Color Pilot CA494–27240 Rev 01

D Import the Color Strategies to Esko Color Pilot
Manual Import of Color Strategies to the Color Pilot

1. Double-click the Esko Color Pilot icon to open the software.
2. If a Could not login to Esko server message displays, click OK.
3. The Color Pilot Configuration window opens. Click on the Database button.
4. Select the On local computer option.
5. Click Save and Continue. The Esko Color Pilot opens.
6. Click File, and then select Import.
7. Navigate to Z:\DFEtest\Resources\Esko Color Engine Pilot Color Strategies.
8. Select all of the files in the folder, and then click the Open button.
9. Click the Import All button. After the importing finishes, click the Close button.
10. Click the Convert All button.
11. All of the Color Strategies are converted for use by the Esko Color Pilot.
CA494–27240 Rev 01 Manual Import of Color Strategies to the Color Pilot 39

E Central Color Database Settings Instructions
Setting up Production Pro L&P to use a central color database

1. Find and store the following information.
● The hostname or static IP of the Esko Color Engine server
● The username of the Esko Color Engine server
● The password of the Esko Color Engine server user
2. Shut down System Manager services and RIP services
3. On Production Pro System Manager, open Command Prompt (CMD).
a. Click the Windows icon.
b. In All Programs, select CMD.
4. Type CD C:\prodflow\tools\setup, and then press Enter.
5. Type configureCMSHost.bat [Esko IP or hostname] [Esko username] [Esko

user password].
6. During the script execution, a prompt displays. Type the Unicorn password of the local system.
7. After script completes successfully, restart the System Manager.
8. Open the Color Pilot on the System Manager, and then click Edit.
9. Select Preferences.
10. Select Database.
11. Select On remote computer, and then type the hostname or static IP address of the Esko Color Engine
server.
12. Click Check. A Successfully connected to remote computer message displays.
13. Import a job to the Production Pro DFE.
14. Select the job, and then click Edit .
15. Make sure you can see and use the Esko Color Engine server
16. Verify that the job processes successfully.
40 Appendix E Central Color Database Settings Instructions CA494–27240 Rev 01

F DFA to JLT converter tool
DFA to JLT prerequisites

● Java properly installed
● 64-bit operating system
DFA to JLT installation

1. Move the JLT folder to C:\HP_Support\JLT
2. Move the dfa2jlt.exe executable to C:\HP_Support.
3. Click dfa2jlt.exe to open.
DFA to JLT command line usage

DFA to JLT commands
● jlyt [archivename] [dfainput_folder] [jltoutputfolder] [extra_options]

Converts a DFA file containing RIPped data to a JLT file.
● jlytcheck [archivename] [dfainput_folder] [extra_options]
Checks a DFA file for RIPped data.
Argument descriptions
● archivename: Name of the DFA file. Do not include the extension, .dfa.
● dfainput_folder: path of the folder where the DFA file is stored
● jltoutput_folder: path of the folder where JLT files are written
● KEEPTEMP: Keeps the temporary xml and timg files
● CREATESUBDIR: Creates a subfolder for each JLT file
1. To use a command line, click the Windows icon, and then click Command Prompt.
2. Type cd C:\HP_Support\jlyt\prog\com_win, and then press Enter.
3. Type the command, using the correct information for the variables, and then press Enter.
● Example command: jlyt dfafile C:\HP_Support\DFA cd:\HP_Support\JLT
This command converts the file C:\HP_Support\DFA\dfafile.dfa to C:\HP_Support\JLT\dfafile.jlt.
CA494–27240 Rev 01 DFA to JLT prerequisites 41

G Installation maintenance
The HP Production Pro Labels & Packaging software installer supports a Maintenance mode for software repair
or reconfiguration on an existing HP Production Pro Labels & Packaging installation.
IMPORTANT: Maintenance installer options are only available if the software is already installed on the server.
When maintenance is performed, an automated database backup is created on the System Manager server in S:
\Backup\Regular.
Default maintenance

3. On the Welcome window, click Next.
4. The Setup Type window opens. Select Default, and then click Next.
Figure G-1 Maintenance - Setup type
42 Appendix G Installation maintenance CA494–27240 Rev 01

5. The installer collects all the current configuration data from the installed database, and then displays the
Ready to Install window.
Figure G-2 Default maintenance - Ready to install
6. Click Install to begin the repairs.
NOTE: Hosts can be bypassed for repair. To bypass a host, select the Host name in the list, and then
change the Installation method value to Bypass for that host.
Advanced maintenance

3. On the Welcome window, click Next.
CA494–27240 Rev 01 Advanced maintenance 43

4. The Setup Type window opens. Select Advanced, and then click Next.
Figure G-3 Maintenance - Setup type
5. The Maintenance Options window opens with the following options.

● Modify system components: Supports changes to the selected IPCs and RIPs such as changing the
number of RIP instances, moving IPCs or RIPs to different servers, or selecting a different default IPC.
● Reinstall database: Supports a reinstallation of the database if the database file is corrupted.
The database will not be backed up during the repair operation, but the entire data folder is renamed
with a timestamp before the clean database is installed.
● Restore data from backup: If Reinstall database is selected, the user can Select backup file to restore
the data following the reinstallation.
NOTE: The Modify system components and Reinstall database options are mutually exclusive.
Figure G-4 Advanced maintenance - Options

Modify system components
a. Select Modify system components, and then click Next.

b. The RIP Hosts window opens. The installer reads the current configuration from the database and
populates the Install lists.
Update the Install selections as necessary, and then click Next.
Figure G-5 Advanced maintenance - RIP Hosts
NOTE: If the RIP utilizes custom fonts or the number of RIP instances has changed, the custom
fonts must be redeployed. Refer to Redeploy custom fonts on page 48.
c. The RIP Instances window opens. Update the number of RIP instances for each host as necessary,
and then click Next.
Figure G-6 Advanced maintenance - RIP Instances
NOTE: If the RIP utilizes custom fonts or the number of RIP instances has changed, the custom
fonts must be redeployed. Refer to Redeploy custom fonts on page 48.

d. The Press Controller Hosts window opens. The installer reads the current configuration from the
database and populates the Install lists.
Update the Install selections as necessary, and then click Next.
Figure G-7 Advanced maintenance - IPCs
e. The Ready to Install window opens. Confirm the Installation method for each host, and then click
Install.
Figure G-8 Advanced maintenance - Ready to install
Reinstall database
a. Select Reinstall database.

b. Selection of Restore data from backup is optional.

● If Restore data from backup is selected, the installer restores system data automatically after
the database reinstallation.
● If Restore data from backup is not selected, the database is restored to default values.
Choose the desired option, and then click Next.
Figure G-9 Advanced maintenance - Reinstall database
c. The Ready to Install window opens. Confirm the Installation method for each host, and then click
Install.
Figure G-10 Advanced maintenance - Ready to install

H Redeploy custom fonts
If a RIP uses custom fonts or the number of RIP instances is increasing, use the following steps to redeploy
custom fonts to the RIP(s).
NOTE: Custom fonts should be deployed to each RIP instance.
1. After the software installation is complete, open a Web browser, and then log into the DFE with the
following credentials.
● User ID: admin
● Password: admin
2. Click the System tab.

3. Under Resources, select RIP Fonts.
4. Use the Import function to re-import the custom fonts.
48 Appendix H Redeploy custom fonts CA494–27240 Rev 01

I Data migration details
The backup and migration of the installed HP Production Pro L&P system is performed automatically unless the
user chooses to bypass the migration process.
● The installer creates the backup file on the System Manager server in the folder: S:\Backup\Migration
● The migration process restores the original System Manager configuration files to the following folder on
the System Manager: C:\DFE_Restore\SM
● The migration process restores the original IPC configuration files to the following folder on the System
Manager: C:\DFE_Restore\IPC
The migration backup consists of the following data:
● Cygnus database backup
● HP SmartStream configuration files
● SNAP fonts
● RIP fonts
● IPC database backup
● IPC configuration utility settings
The migration and restore process restores the data to the Cygnus database and SNAP and RIP fonts to their
original hosts and destinations.
NOTE: If a RIP utilizes custom fonts or the number of RIP instances has changed, the custom fonts must be
redeployed. Refer to Redeploy custom fonts on page 48.
CA494–27240 Rev 01 49
J Standard backup and restore details
The regular backup consists of the following data:

● Cygnus database backup
● HP SmartStream configuration files
● SNAP fonts
● RIP fonts
● IPC database backup
● IPC configuration utility settings
The restore process restores the data to the Cygnus database and all files to their original hosts and
destinations.
NOTE: If a RIP utilizes custom fonts or the number of RIP instances has changed, the custom fonts must be
redeployed. Refer to Redeploy custom fonts on page 48.
50 Appendix J Standard backup and restore details CA494–27240 Rev 01

K Installer Command line arguments
In most cases, the HP Production Pro Labels & Packaging installation can be completed without command line
arguments.
However, if the use of the Command line is necessary, the installers accept the values listed in the following
sections.
Prerequisites installer commands

● -xipc: Install IPC system prerequisites on the local host.
● -xrip: Install RIP system prerequisites on the local host.
● -xuninstall: Uninstall HP Production Pro L&P prerequisites.
● -xsilent=<ConfigurationIniFileName>: This command line argument allows for unattended

install. It is designed to be used in the test automated environment.
● -xpwd=<CustomerPassword for Unicorn account>: Unicorn account password. Use this
command line argument if default Unicorn password has been changed by the customer.
NOTE: To get the list of all supported command line arguments, use the ? command.
Figure K-1 Command lines for prerequisites
CA494–27240 Rev 01 Prerequisites installer commands 51

DFE setup installer commands

● -xuninstall: Uninstall HP Production Pro L&P.
● -xsilent=: This command line argument allows for unattended install. It is designed to be used in the
test automated environment.
● -xpwd=: Unicorn account password. Use this command line argument if default Unicorn password has
been changed by the customer.
● -xnovcorn: IPC does not have a VCorn board installed.
● -xnoiserve: Bypass iServe configuration.
NOTE: To get the list of all supported command line arguments, use the ? command.
Figure K-2 Command lines for DFE setup
52 Appendix K Installer Command line arguments CA494–27240 Rev 01

L LDK license installation and troubleshooting
Prerequisites
LDK product key with the format of 88888888-4444-4444-4444-CCCCCCCCCCCC
LDK license activation

When installing Production Pro L&P without a dedicated license server, do not use the -xldkservers flag.
NOTE: Hostname changes are not supported after the license activation.
License activation with Internet access
1. Shut down the RIP systems using C:\Users\Unicorn\Print Server Control\Stop HP Production Rip.
2. Open C:\hp\dfe\LDKServer\utils\ldktool.exe.
3. Click More, and then click New License.
4. Click License this computer.
5. Click Have Internet access.
6. Enter the product key, and then click Activate.
7. Click OK on the next two dialogs.
8. An Activation Successful message is displayed.
9. Browse to C:\Users\Unicorn\Print Server Control\, and then click Start HP Production RIP to start the RIPs.
License activation without Internet access
1. Shut down the RIP systems using C:\Users\Unicorn\Print Server Control\Stop HP Production Rip.
5. Click No Internet access.
6. Click Create. Do not close the ldktool.exe window.
7. Copy <dfe name>.fingerprint.c2v and ldktool.exe to a system with Internet access.
8. On the computer with Internet access, open ldktool.exe.
10. Click License a different computer.
11. Enter the product key, and then click Activate.
12. A file browser window displays. Select the <dfe name>.fingerprint.c2v file.
13. A file browser window displays. Save the <dfe name>license.v2c file.
CA494–27240 Rev 01 Prerequisites 53

14. Copy the <dfe name>license.v2c file back to the DFE system.
15. In the ldktool.exe program on the DFE system, click Locate.
16. Select the <dfe name>license.v2c file.
17. Browse to C:\Users\Unicorn\Print Server Control\, and then click Start HP Production RIP to start the RIPs.
Backup an LDK license

Navigate to C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel LDK\installed\109670\, and then
copy any .v2c files to a secure location on a separate system.
Advanced LDK license setup

Proxy Server Setup
2. Click File, and then click Settings.
3. Enter the proxy server settings.
RIP license checklist
1. Make sure Sentinel LDK License Manager service is started.

2. Make sure no LDKSERVERS environment variables exist. Delete the LDKSERVERS variable if one exists.
3. Verify that the C:\hp\dfe\LDKServer directory exists.
4. Open C:\hp\dfe\LDKServer\utils\Sentinel Admin Control Center, and then verify that the license server is
available.
SSL error troubleshooting
1. Make sure the system clock is set to correct local time and time zone.
2. Activate the license using the instructions for activation without Internet access.
Recover an LDK license system from a hardware failure

If a hardware failure breaks the RAID array, contact the regional HP Indigo license provider to obtain a new LDK
license before performing a system reimage.
Run LDK installation as a standalone installer by completing the following steps:
1. Click the Windows icon and type CMD.
2. Double-click the Command Prompt icon.

3. Type cd C:\hp\dfe\LDKServer.
4. Type installLDKServer.bat. The LDK installer runs.
54 Appendix L LDK license installation and troubleshooting CA494–27240 Rev 01

Reimage an LDK license system

1. Browse to C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel LDK\installed\109670\.
2. Copy any .v2c files to a USB memory stick or to a separate system.
3. Browse to C:\hp\dfe\LDKServer.
4. Copy the folder to a USB memory stick or to a separate system.
5. Reimage the system.
6. Copy the folder from the USB memory stick to C:\hp\dfe\LDKServer.
7. Open the LDKServer folder, and click ldktool.exe
10. Click No internet access.
11. Click Create.
12. Click OK on the next two dialogs.
13. In the LDK Tool, click Locate.
14. Select the .v2c file to restore.
NOTE: If the .v2c file was not saved, contact the regional HP Indigo license provider to obtain a new
license.
NOTE: If the activation fails, then the license file is incorrect. Make sure that the *base.v2c file is selected.
15. An Activation Successful message displays.
CA494–27240 Rev 01 Reimage an LDK license system 55

M Remote Color Pilot installation on a remote

station
Remote Color Pilot without Esko tools

1. Connect to the DFE server.
2. On the DFE server desktop, right-click the EskoColorEnginePilotInstaller folder and then select Open folder
location.
3. Copy the entire folder contents to the remote client PC.
4. On the client PC, double-click the EskoLicenseMgr folder.
● Prod Pro L&P 7.1 and 7.2 - Right-click the EskoLocalLicenseManager.exe, and then select Run as
administrator.
● Prod Pro L&P 7.0 - Right-click the setup.exe, and then select Run as administrator.
5. Make sure the installation succeeds.
6. Click the Windows icon on the client, type CMD, and then double-click to open the Command Prompt.
7. Drag the installEskoColorEnginePilot.cmd file to the command line, and then press Enter to start the
installation.
8. Install the software accepting the default settings.
9. After the installation, input the DFE server name as the master.
10. When the Color Engine Pilot opens, click Edit, and then select Preferences.
11. Select Database, and then select On remote computer.
12. In the space provided, type in the address of the remote server, and then click Check.
13. Verify that the remote server is connected correctly, and then click OK.
Remote Color Pilot client with Esko plug-ins installed (DeskPack,

Plato, Art Pro, etc.)
1. Close all Esko applications on the client.
2. Connect to the DFE server.
3. On the DFE server desktop, right-click the EskoColorEnginePilotInstaller folder and then select Open folder
location.
4. Copy the entire folder contents to the remote client PC.
5. On the client PC, double-click the EskoLicenseMgr folder.
● Prod Pro L&P 7.1 and 7.2 - Right-click the EskoLocalLicenseManager.exe, and then select Run as
administrator.
● Prod Pro L&P 7.0 - Right-click the setup.exe, and then select Run as administrator.
56 Appendix M Remote Color Pilot installation on a remote station CA494–27240 Rev 01

6. Right-click hpactivationtool.exe, and then select Run as administrator.

7. Make sure the installation succeeds.
8. Click the Windows icon on the client, type CMD, and then double-click to open the Command Prompt.
9. Drag the installEskoColorEnginePilot.cmd file to the command line, and then press Enter to start the
installation.
10. Install the software accepting the default settings.
11. After the installation, input the DFE server name as the master.
12. When the Color Engine Pilot opens, click Edit, and then select Preferences.
13. Select Database, and then select On remote computer.
14. In the space provided, type in the address of the remote server, and then click Check.
15. Verify that the remote server is connected correctly, and then click OK.
CA494–27240 Rev 01 Remote Color Pilot client with Esko plug-ins installed (DeskPack, Plato, Art Pro, etc.) 57
N RIP tables
Use these tables as a reference for the number of instances that should be installed and the number of licenses
required.
Table N-1 Gen8, Gen9, and Gen10
System Manager installed on Press Controller installed on the

Server Model the server? server? Instances per server
DL380p Yes Yes 5
No 5
No Yes 5
DL360p No No 9
Table N-2 Gen8 Tower
Server Model Instances per server
ML350 (IN050T) 2
ML350 (IN100T) 5
ML350 (IN150T) 8
Table N-3 HP Z-series Workstations
Server Model Hi-Res dongle required? Total instances installed Instances in license file
HP Z840 Workstation IN050T Yes 5 4
HP Z840 Workstation IN100TWS Yes 5 4
HP Z8 G4 Workstation IN050T Yes 5 4
HP Z8 G4 Workstation IN100WS Yes 5 4
HP Z8 G4 Workstation IN150WS Yes 8 7
58 Appendix N RIP tables CA494–27240 Rev 01

O Software install checklist
This checklist is provided for reference when performing software installs. Please print and utilize this list to
track progress while completing customer upgrades.
Contact the customer to schedule the installation ❑ Set time to perform the upgrade.
Note the following installation time estimates:
– For Gen7, install Windows Server 2008 R2 SP1 (~90

minutes)
– Install HP Production Pro for Indigo L&P 7.2 (~90 minutes)
– Attempt to provision/connect the DFE on the PrintOS

account (~15 minutes)
○ Use the credentials provided by the customer.
○ If credentials are not available, refer the customer to

the Production Pro User Guide for steps to configure
PrintOS.
❑ HP Inc PrintOS: Instruct the customer to register for PrintOS,

create a temporary user for the engineer, and provide the
credentials to the engineer
❑ Provide the customer with instructions to access eLearning

modules prior to installation.
❑ Confirm the user credentials for the customer’s environment and

whether they have been changed from the default Unicorn.
❑ Review the customer’s workflow for custom settings, workflows,

and folders that might require manual backup.
❑ Determine any special accommodations to upgrade the

customer on site, only as necessary
Prepare prior to the scheduled install ❑ Send all the required installation files to the device in advance to
reduce downtime:
❑ Windows Server 2008 R2 SP1 installer
❑ Windows6.1-KB3033929-x64.msu (available via Windows

Update if customer site has Web access)
❑ Windows6.1-KB2921916-x64.msu (available via Windows

Update if customer site has Web access)
❑ dfe-setup.zip, which includes dfe-prerequisites-

lnp-7.2.exe and dfe-setup-lnp-7.2.exe
❑ HP Inc PrintOS: Gather the requested credentials if available
❑ Download CA493-05750 - HP Prod Pro for Indigo L&P 7.2

Upgrade Guide.pdf, review it, and keep it for reference during the
upgrade
Perform installation at the scheduled time ❑ Prerequisite HP PrintOS procedures: Apply to all software
versions, if the DFE has been added to HP PrintOS
After the installation is complete ❑ Install RIP license file
(continued on next page) ❑ Collect HP IndigoServe data
CA494–27240 Rev 01 59
❑ Connect to HP IndigoServe
❑ Run HP Radar
❑ Provision/connect the DFE on the PrintOS account and review

Resource Manager with the customer.
– Use the credentials provided by the customer.
– If credentials are not available, refer the customer to the

Production Pro User Guide for steps to configure PrintOS.
❑ Demonstrate to the customer how to access and use Walk-

Thrus,
❑ Provide the customer with links to relevant E-Learning

modules.For links, refer to E-Learning upgrade courses
on page 37.
❑ Explain the blended training program to the customer, including

E-Learning and the Training Center options for operator
certification
❑ Encourage the customer to certify their operators to ensure they

are up to date with the latest capabilities and certified for
operational efficiency
60 Appendix O Software install checklist CA494–27240 Rev 01

P Revision history and confidentiality notice
Revision history
Revision Description
CA494–27240 Rev00 Initial document
CA494–27240 Rev01 Removed a reference to HP SuperAgent installation since it is included with 7.0 installation
package. Also added a manual check for LDK license in the installation process.
Responsible Engineer (TS) Eli Cohen
DFE Group Manager Richard Gines
R&D Engineer Svetlana Landau
Documentation Manager Ronit Shugal / Isaac Diwan
Written by Craig Moore
Printing instructions
Paper weight 80 g
Page size A4, Letter, or 8.27 x 11.00 in (21 x 27.94 cm)
Printing Office printer
Simplex/duplex Duplex
Color Full color
Finishing Staple at top-left corner
Confidentiality notice
The information contained in this document is accurate at the date of release. Check CE Suitcase for the most recent version of this document.
This document contains valuable trade secrets and confidential information of HP. Nothing herein may be copied, reproduced or distributed in any form or medium, or
disclosed to any third party in any manner, without prior written authorization of HP. The copyright notice, which appears in this document, is purely precautionary and shall
not be deemed to constitute publication or intent to publish, in whole or in part.
© Copyright 2018 HP Development Company, L.P. All rights reserved.
CA494–27240 Rev 01 Revision history 61

HP Production Pro For Indigo Labels & Packaging Software Installation Guide

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HP Production Pro for Indigo Labels & Packaging Software Installation Guide

Scope HP Production Pro for Indigo Labels & Packaging

Document number CA494–27240

Date August 2019

Security level HP Confidential

Check CE Suitcase for the most recent version of this document.

1 Prior to installation ................................................................................................................................................................................... 1

2 Install prerequisite software ................................................................................................................................................................... 2

3 Install HP Production Pro for Indigo Labels & Packaging ................................................................................................................... 7

4 Post installation ...................................................................................................................................................................................... 21

5 Configure HP Production Pro L&P ........................................................................................................................................................ 31

6 Add a press .............................................................................................................................................................................................. 33

Appendix B E-Learning upgrade courses ............................................................................................................................................... 37

Appendix C Manual installation of Esko Color Pilot .............................................................................................................................. 38

Appendix D Import the Color Strategies to Esko Color Pilot ............................................................................................................... 39

Appendix E Central Color Database Settings Instructions .................................................................................................................. 40

Appendix F DFA to JLT converter tool ..................................................................................................................................................... 41

Appendix G Installation maintenance ..................................................................................................................................................... 42

Appendix H Redeploy custom fonts ....................................................................................................................................................... 48

Appendix I Data migration details ........................................................................................................................................................... 49

Appendix J Standard backup and restore details ................................................................................................................................. 50

Appendix K Installer Command line arguments ................................................................................................................................... 51

Appendix L LDK license installation and troubleshooting ................................................................................................................... 53

iii CA494–27240 Rev 01

Appendix N RIP tables ............................................................................................................................................................................... 58

Appendix O Software install checklist .................................................................................................................................................... 59

Appendix P Revision history and confidentiality notice ....................................................................................................................... 61

Download and copy the installation file to save time

CA494–27240 Rev 01 Prerequisites 1

2 Install prerequisite software

Install Windows Server 2008 R2 Service Pack 1 (G7-Gen9 hardware

Run Windows update (Windows 7 and Windows Server 2008 R2)

2 Chapter 2 Install prerequisite software CA494–27240 Rev 01

Configure External Network Connections

4. Select Internet Protocol Version 4 (TCP\IPv4), and then select Properties.

Configure 10 GB Data LAN connections

Subnet Mask: 255.255.248.0

5. Select Internet Protocol Version 4 (TCP\IPv4), and then select Properties.

Subnet Mask: 255.255.248.0

CA494–27240 Rev 01 Configure External Network Connections 3

Install prerequisite software

2. Right-click dfe-prerequisites-lnp-7.2.exe, and then select Run as Administrator.

3. The Welcome window opens. Click Next.

4 Chapter 2 Install prerequisite software CA494–27240 Rev 01

CA494–27240 Rev 01 Install prerequisite software 5

Figure 2-3 Remote installation – Status

● If no reboot is required, the Install Shield Wizard Complete window displays.

6 Chapter 2 Install prerequisite software CA494–27240 Rev 01

3 Install HP Production Pro for Indigo Labels &

3. Right-click dfe-setup-lnp-7.2.exe, and then select Run as Administrator.

CA494–27240 Rev 01 Standard installation 7

Figure 3-2 Installer – RIPs

Figure 3-3 Installer – Number of RIP instances

Follow these steps to change the number of RIP instances.

CA494–27240 Rev 01 Standard installation 9

9. Assign a Default IPC, and then click Next.

Figure 3-5 Installer – Installation method

Figure 3-6 Installer – Installation results

a. On the server desktop, open a Command prompt window.

CA494–27240 Rev 01 Standard installation 11

3. Right-click dfe-setup-lnp-7.2.exe, and then select Run as Administrator.

CA494–27240 Rev 01 Custom installation 13

Figure 3-9 Installer – RIPs