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Heriot-Watt - Trent Global Factsheet - MSC-FM Rev01
Heriot-Watt - Trent Global Factsheet - MSC-FM Rev01
Heriot-Watt - Trent Global Factsheet - MSC-FM Rev01
TRENT GLOBAL COLLEGE OF TECHNOLOGY AND MANAGEMENT PTE LTD (Bestway Campus)
12 Prince Edward Road, #06-13/14, Podium B, Bestway Building, Singapore 079212
Telephone: +65 6372 1464/5 Fax: +65 6372 1460
Email: info@trentglobal.com Website: www.trentglobal.edu.sg
Trent Global College of Technology & Management – MSc FM – Factsheet (07092010) Page 1 of 2
FACT SHEET
MSc Facilities Managment
- Programme Synopsis
1. Asset Maintenance Management 4. People and Organisational Management in the Built Environment
The Course examines the principles of asset What is management and why is it important for professional practice?
maintenance management including Good and bad examples of management and their effect on individuals, organisations and service delivery.
aspects of building maintenance and A critical evaluation of management theories.
provision within a broader asset portfolio. In depth understanding of the complexities of team building, organisational culture, recruitment and selection,
Examines the economic rationale governing staff appraisal, motivation, leadership, communication, co-ordination, and managing change and diversity.
the need to effective management and Relevance of management competencies to personal development planning.
sustain a key business resource – its
supporting physical assets, and the strategic 5. Service Procurement and Provision
and operational processes involved in the The syllabus contains the following elements:
ongoing management of the operational Nature and significance of FM support services
property assets of a company. Customer Service and Service Culture
Key aspects of built asset maintenance Relationship management and performance incentives
management covered include; maintenance Supplier risk management
policy and standards, planned and
Developing briefs and service level agreements
responsive maintenance, asset appraisal
Monitoring and evaluating services using a quality management approach
and evaluation, work categorisation and
procurement, information management, Information technology and knowledge management to support service delivery
health and safety, energy and use, and Supply chain management
maintenance cost feedback. Procurement and purchasing strategies
Trent Global College of Technology & Management – MSc FM – Factsheet (07092010) Page 2 of 2