Asynchronous Activity

Quiz/Activity: No. 3

Name:
Yr. and Section: Subject: THC-9
Date:
Direction: Write 8 to 10 paragraph sentences based on the Customer Service Video Clip.

1. Clip No. 1: Angry Customer Man and Employee Man (20 points)
ANSWER:

2. Clip No. 2: Interviewee and Interviewer over the Phone Etiquette (20 points)
ANSWER:

3. Clip No. 3: Irate Customer Man and Employee Woman (20 points)
ANSWER: