Professional Documents
Culture Documents
A Field Report
A Field Report
A Field Report
ATTITUDE:
THE STUDY OF WAIWAI NOODLES
SUBMITTED BY:
Sanjeev Adhikari
th
BBA 5 Semester, Balkumari College
Narayangarh, Chitwan
P.U.Regestration No: 077-2-2-01865-2009
SUBMITTED TO:
Office of the Dean
Faculty of Management
Purbanchal University
Biratnagar, Nepal
Narayangarh, Chitwan
July, 2012
RECOMMENDATION
Submitted by:
Entitled:
Of
Faculty of management
Entitled:
THE IMPACT OF TV ADVERTISING ON CONSUMERS’
And found the report to be the original work of the student and written according to the
prescribed format. We recommended the fieldwork report to be accepted as partial
fulfillment of the requirement for
VIVA-VOCE COMMITTEE
Date……………
DECLARATION
..….……………
Mr. Sanjeev Adhikari
P.U. Reg.No: 077-2-2-01865-2009
Balkumari College
Narayangarh, Chitwan
ACKNOWLEDGEMENT
It is my great privilege to complete this project entitled “THE IMPACT OF TV
ADVERTISING ON CONSUMERS’ ATTITUDE”: THE STUDY OF WAIWAI
NOODLES. However, it would not have been possible without the kind support and
help of many individuals and organization. I would like to extend my sincere thanks to
all of them.
I would like to extend my heartiest gratitude and sincere thanks to my supervisor Mr.
………………who had guided me throughout this project work. I am greatly obliged to
him for this guidance, valuable suggestions, and commitments during the course of
preparing this project report, without his suitable assistance this would not have come in
this form. I also express my gratitude to the Principal Mr.……………………. and to
the Purbanchal University who gave me the opportunity to prepare this project report.
I am especially grateful to the Library of Balkumari College for review for their kind
cooperation in reviewing several these works in many times. Beside, my special thanks
to all persons who are directly and indirectly involved in this project report.
Thank you!
Thus, the TV advertising has great influence upon the consumer’s attitude. It is being
one of the popular media in today’s scenario. To persuade the attitude of consumers
towards their products especially by Instant Noodles manufacturing company has
brought creative ideas and promotional techniques. It is necessary to understand
consumers’ attitude to attract their attention and make them belief about the products
and services in today’s modern business era.
TABLE OF CONTENTS
RECOMMENDATION
VIVA-VOCE SHEET
DECLARATION
ACKNOWLEDGEMENT
TABLE OF CONTENT
LIST OF TABLES
LIST OF FIGURES
ABBREVIATION
References
Appendices- Interview Schedule
LIST OF TABLES
TV : Television
CG : Chaudhary Group
Ltd. : Limited
Pvt. : Private
SNO : Serial Number
i.e. : That is
CHAPTER – 1
INTRODUCTION
TV advertising is the one of the popular media of the advertising in the form of both
visual and sound. It is the way of making favorable attitude in the mind of consumer to
persuade them to purchase the product by prevailing adequate information about benefit
and utility of particular goods and services. In this report, the study is designed towards
the impact of TV advertising on consumers’ attitude with reference to the WaiWai
instant noodles.
Advertisement messages can be presented through various audio/video and print media
like television, commercial radios, posters, newspaper, magazine, hoarding board, etc.
medial selection depends on the product, the audience and the advertising objective of
the campaign.
Attitudes are expressions of inner feelings that reflect whether a person is favorably or
unfavorably predisposed to some object. Because they are an outcome of psychological
processes, attitudes are not directly observable but must be inferred from what people
buy or what they do. (Schiffman & Kanuk, 2000).
Advertising and attitudes both are related with each other. Advertising influences
consumer’s attitude and responses in various degrees. In general, the proposes behind
advertising are to expect intangible gains, such as favorable attitudes and better image
of the firm, and tangible gains like sale increment.
Table No. 1.1
*Approximate values
**% DV standard for percent daily values based on 2000 calories diet.
Source: WaiWai instant noodles packets
The above table depicts the total nutritional factors which are included in the packet
During 1920s, new kind of advertising strategy was observed where the competitor’s
Strengths became as important as the advertiser’s. This was called as ‘positioning era’
where priority was given to product features and image.
Advertising is going through many changes, which will be accelerated. These are being
led by new media developments and primarily by new developments in electronic
media. We can see that in near future people may increasingly shop from their own
homes. People can call up product and service information on the television screens and
then make their purchases either by telephone or directly through a home computer.
Advertising will be different in the future, because almost everywhere there is a trend
towards increased expenditures on social messages and services rather than products
and brands and this will continue.
This company has been able to spend large amount of money in advertising and various
other promotional activities. It has performed WaiWai under 19 cricket cup by
sponsoring Rs. 770,000 and it has established Golf club inside its production industry in
Divyapuri VDC, Nawalparasi. Also in NTV plus television it has been conducting the
WaiWai Quiz program by making the active participation of the student. Moreover, as
per the business ethics and corporate social responsibility (CSR) it has been providing
various infrastructure development program in Divyapuri VDC such as water supply,
scholarship to the diligent and poor students, waiting stand in Mahindra highway,
culvert, police station etc. for its favorable attitude towards the society and consumers
too. The advertising has been broadcasting through various advertising media.
Basically, TV advertising has been broadcasting through Nepal Television Plus and
other as well.
Primary Data
The sources of primary data in this study were students, household members and people
in streets in ward no. 2 of Gaindakot VDC in Nawalparasi district.
Secondary Data
The secondary data will be collected and referred from corporate office of Chaudhary
Group (foods) private limited and its website www.chaudharygroup.com.
1.4.7 LIMITATION
In this study, only the WaiWai are selected.
The study held belongs particularly to WaiWai. So the result derived from the
study might not be applicable to any other project.
Both secondary as well as primary data are used to analyzed and interpreted.
The accuracy of primary data depends upon the respondents’ view and reliability.
Data are collected from corporate office of Chaudhary Group (foods)
private limited and its website www.chaudharygroup.com.
1. Introduction
This section includes the general information regarding the topic selection and
area selection of the study. It also states those issues that need to be addressed
alone with the objectives and need of study.
CHAPTER–2
DATA ANALYSIS AND MAJOR FINDINGS
2.1 Data Presentation and Analysis
In this chapter those data collected from the respondents/consumers of different strata of
Gaindakot VDC are analyzed, interpreted and presented. For this purpose both descriptive
and statistical tools such as tables, bar diagrams, pie charts, percentage, weighted average,
and SWOT analysis are used as the analytical and presentation tools. The survey was aimed
to collect views from 100 respondents both male and female in equal proportion of different
segment of Gaindakot VDC.
Table 2.1
Noodles No. of respondents Percentage Ranking
WaiWai 40 40% 1
Mayos 25 25% 2
Rumpum 15 15% 3
Miho 11 11% 4
Yumyum 9 9% 5
Figure 2.1
The bar diagram of Ranking of selected brands of noodles
WaiWai instant noodles is the most liked noodles, since, 40% of the total respondents
prefer it. Likewise Mayos stood 2nd in ranking by getting vote from 25 consumers, i.e. 25%.
Rumpum is 3rd in ranking, being liked by 15 respondents i.e. 15%. The number of
respondents who went for Miho is 11%. And finally the consumers who preferred Yumyum
noodles are 9%, which position is 5th, being liked by only 9 respondents.
Table 2.2
Features No. of respondents Percentage
Quality 60 60%
Price 10 10%
Packaging 25 25%
Others 5 5%
Figure 2.2
Quality is the feature that is liked by most of the consumers regarding WaiWai instant
noodles, 60% i.e. 60 respondents admitted the like quality above all. Number of
respondents who went for others option is 5 i.e. 5%. 10 respondents i.e. 10% respondents
like price factor of WaiWai noodles. They thought that the price of WaiWai is reasonable.
25% like packaging of WaiWai.
2.1.3 Attractive part of TV advertising of WaiWai
Which part of TV advertising of WaiWai instant noodles is liked by how many respondents
are illustrated in this section? Here, the advertisement is categorized into four parts namely
presentation, background music, script and slogan. The data obtained from the
questionnaire are arranged in the table below.
Table no. 2.3
No. of respondents
Part of advertisement Percentage
Presentation 36 36%
Background music 14 14%
Script 20 20%
Slogan 30 30%
Out of 100
respondents, 36
liked the presentation
of the TV advertising
of WaiWai i.e. 36%. The number respondents who liked slogan are 30, i.e. 30%, 14%
respondents enjoyed background music and the number of respondents who liked script is
20, i.e. 20%.
Satisfied 37 37%
Neutral 29 29%
Dissatisfied 5 5%
Highly dissatisfied 2 2%
Figure 2.4
The pie- chart of above table
Respondents who are highly satisfied with WaiWai TV advertising is 27. Out of 100
respondents 37% are satisfied. 29% respondents are having neutral opinion regarding the
TV advertising of WaiWai. 5% respondents are dissatisfied and 2% are highly dissatisfied
with the TV advertising of WaiWai.
Out of the respondents, 79% agreed that celebrity featured advertising would help in
improving brand image of products/ services. This option got the biggest vote of
respondents. The number of respondents who disagreed with the role of celebrity featured
advertising is 16%. And 5% respondents having neutral opinion or they don’t have any idea
about it.
3.1 SUMMARY
Advertising can be understood as a form of communication that aims at bringing about
some changes in the behavior of the target audience, particularly the potential buyers or
non-buyers towards the product of service advertised.
Advertisement messages can be presented through various audio/visual and print media
like, television, commercial radio, posters, and newspaper, magazine, hoarding board, etc.
Television has become an important medium of entertainment in city and village
households in Nepal. Majorities of big and medium enterprises have television advertising
of their products/services although the costs of such advertisements are very high.
Contemplating the very realities of the Nepalese market, it is found that television
advertising has not yet accessed its full potential growth, although the essence of
advertising is selling recognized and business people have realized it as the important
promotional tools of persuasion to the mass. However, there is a great scope for the
development of television advertising in business field. The role that television advertising
plays in our lives will remain significant.
Attitudes are expressions of inner feelings that reflect whether a person is favorably or
unfavorably predisposed to some object. Because they are an outcome of psychological
processes, attitudes are not directly observable but must be inferred from what people say
or what they do. Attitude measurement is also a key factor in the increased efforts to
measure the effectiveness of advertising. Knowledge of attitude helps the marketers to
predict consumer’s reaction to product and to the advertising messages about the product.
This study has been divided into five chapters namely, introduction, review of literature,
research methodology, analysis and presentation of data, and summary and conclusion.
WaiWai instant noodles are a pioneer product of Chaudhary Udhyog Gram Private
Limited. It is available in two flavors at present, WaiWai instant noodles (chicken and
vegetarian) and WaiWai hot and sour. This company is well established and has been
able to spend huge sum of money in advertisement and various other promotional
activities.
Recently, the company started another promotion tool and gave the slogan “Hamro Maan
Ma WaiWai”. WaiWai is exported in some places of India and Bhutan as well.
Considering the increasing demand and competition, Chaudhary Udhyog Gram has
expanded its market inside Nepal also and adopted extensive advertising, promotion and
brand building programmers.
The study was based on the survey research design. All the potential consumers of instant
noodles in the Ward no. 2 of Gaindakot VDC were selected as the population of this study.
Simple random sampling was used. The sample size of the study was 100 consumers.
Primary data are used extensively in this study. The sources of primary data in this study
were students, household members and people in the streets. Administering non-designed
structured questionnaires along with short direct interviews the data were collected. The
collected data has been analyzed critically with the help of descriptive and statistical tools.
From this study, it is obtained that the most preferred instant noodles is WaiWai and Mayos
is second best compare to other selected brands. Most of the consumers are satisfied with
WaiWai instant noodles in terms of its quality, price, packaging, and truth up to its
advertising. WaiWai is the noodles whose TV advertising is recalled the most and
majorities of consumers are satisfied with the TV advertising of WaiWai instant noodles.
Obviously, WaiWai is a leader in terms of quality and truthful advertising. Mayos is biggest
threat and is able to challenge WaiWai in every aspect. Rumpum and Miho are the
followers of WaiWai instant noodles in terms of the brand image and quality.
3.2 CONCLUSION
The study can be concluded in the following manners:-
Advertising plays an important role in conveying messages to the targeted and
potential consumers.
Quality is the feature that is liked the most in WaiWai. Packaging and other features
are equally admired after quality. Price is the least liked attribute in WaiWai.
The TV advertising of WaiWai is recalled the most by consumers compared to that of
other noodles.
Presentation and slogan of WaiWai TV advertising is highly appreciated,
consecutively, by consumers.
Majorities of consumers are satisfied with the TV advertising of WaiWai compare to
that of other noodles. Consumers having neutral views regarding this are also quite a
lot.
WaiWai TV advertising is quite persuasive but majorities of consumers have neutral
opinion about it.
WaiWais’ TV advertising is believed as the most truthful, trustworthy and original
TV advertising, Mayos is also not bad in this category.
Most of the noodles have good packaging. Rumpum has the best packaging and
Miho has the worst.
The quality of WaiWai is believed as the best than that of others noodles.
Most of the consumers liked WaiWai Ganodaya micro laptop programme as the
promotion tools, and hope that such programmes will be organized in future too.
Reasonable numbers of consumers also like gifts and coupons schemes of WaiWai.
WaiWai is in industrial stage of product life cycle because about 80% consumers
thought so.
WaiWai is confronting with great intensity of competitor in today’s scenario.
Entry of new potential firms in noodles industry is very low. Therefore, WaiWai
have better strengths to encounter against any kinds of threats.
The major strength of WaiWai instant noodles is that its manufacturing company has
the latest and the modern plant. WaiWai is one of the largest selling brands in
Nepalese market. CUG is a well-established and highly industrialized company and
have been able to spend huge sums of money in CSR and Advertisement and various
other promotional activities.
The major opportunities for WaiWai are that the market growth rate of instant
noodles industry in Nepal is increasing gradually. Due to the globalization of
Economy through the world, it has been able to export it product in the international
market. Ultimately, this increased in sales volume. Development of ICT and other
infrastructure have provided opportunity to expand their market.
The major threats of WaiWai instant noodles are the stiff competition from
competitors and the substitutes. The growing of consciousness of negative impact of
Mono sodium glutamate leas to loss of potential consumer.
References
Books:
Abuja, B.N. (1988) Advertising, (3rd Ed), Bombay Taraporewala published.
Agrawal, Govind Ram (2009), Marketing in Nepal, Kathmandu, Educational enterprises
Pvt. Ltd.
Ben, G.C. (1990), Marketing Research, (2nd ed.), Tata McGraw Hill Publishing Company
Ltd, New Delhi. Pg. 55.
Pearce, John A. II and Richard B. Robinson, (2002) “strategic Management: Strategy
formulation and implantation”, (3rd ed.), AITBS, Publishers & Distributors, India, pg. 292.
Pant R. Prem (2005), Nepalese Business Environment, (6th ed.), Buddha Academic
Publisher & Distributors
Schiflman, L.G. and Kanuk, LL (2000), “Consumer Behavior”, (6 th ed.), Prentice Hall of
India.
Shrestha, Mahindra Pd. And Dhurba K. Gautam (2062), Essence of Nepalese Business
Environment, 1st edition, Ashmita Books Publishers & Distributors, Kathmandu, pg. 123.
Website:
www.chaudharygroup.com
APPENDIX
QUESTIONNAIRE FORM
This questionnaire is prepared to obtain the information regarding the impact of TV
advertising of WaiWai instant noodles and the product as a whole this project is constructed
to fulfill the requirement of the BBA 5 th semester of Balkumari College. Your
identification will be right confidential.
Name: ………………………….. Marital Status: Married Unmarried
Age : …………… Gender: Male Female
i. Yes ii. No
3. If yes, what is if that you particularly like about WaiWai instant noodle?
i. Yes ii. No
8. How do you think “celebrity featured advertising” helps improving the brand image of
particular production?
i. Yes ii. No
9. How do you compare the TV advertising of WaiWai instant noodles with of others
noodles?
i. Highly satisfied ii. Satisfied iii. Neutral iv. Dissatisfied
10. How persuasiveness do you think in the TV advertising of WaiWai instant noodles?
i. .Highly persuasive ii. Persuasive iii. Neutral iv. Less persuasive
11. Which type of promotion did you like very much about WaiWai instant noodles?
i. Advertising ii. Gifts iii. Trade fair and exhibition
12. In your opinion which stage of product lifecycle in WaiWai going through?
13. Which favours did you like very much about WaiWai instant noodles?
14. How much are you satisfied with WaiWai instant noodles?
15. What are you suggesting regarding the improvement of TV advertising of WaiWai
instant noodles?
………………………………………………………………………………………………
……………………………………………………………………………………