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+ yh Pin \ ad yi ee AS In Jorge organizations ee ork be a Mm-wium for ess Letters. THe rleuage of f business letter usiness letters, “ Acknowledge L Se ord eS Se \ ss AGE te Pe enh ne 7 No. Kat hy I Soutenae = BAAA9 J Yewenens sot) iN a PAY A ate M00 ct addressed to the sells i ing re to! Purchase goods and services. er lener by fined Probide: .Yv za Compl lete and accurate inborn about each product or service, » Details like cat talodus, styles, | quantity and description of the items, details of the terms and cond! eased a Mode of payment, MN SS Ae Place and mode of delivers/| The shippin che desired v 8 instruction shou id be clear and correct. The desired delivery date and address should be mentioned, ‘ling instructions should be given in details, Specify the form of payment like a Sheqw enclosed orin cash, * The order no, which g] hould be mentioned in the subject line, » » 8 aw, NIN on it easy, for the reg ar that will mae fO@RSYAOF the reau.s yee your order in a manner tha Dann > ays ari.ige y Aw w coy your order easily and correctly. ap ae ee vow asily , process y Somple of an Orcer Letter ABC FOUNDAT! ON ABC Street, Califemmia of sace no PE STATS 1 Aug 2011 a No.4, B-16,Blocks 5: Gulshan-e-taba! os an Mr. Jack Andersor. SWS prnz.87 88119 Na Sales Manager ra Experts Itc. Oy Canvas Experts ke NS) 472 South 4 SM ONS California OX : Ta SS Dear Mr. Anderso.. COINS : Y Subject: Order Request for canvas iets (sey lene s Valo) : Reference you w usite wywcanvas éxperts.com ve are impressed by the range and variety of canvas 1 uilabl¢ with, ’ssurance of prompt delivery oi yrgent basis. ACA) Jy a7 ; We are interested inspurdhasing the ‘Water. fol chnyas\ ints and stretchers of the v Nee) i , = ‘\ following specificu'idag>, <> ay LS LT {_ 264-BE / 5000875.) Canvas Tents\, [TF I v S00 ~/ Canvas Siretthers Mg K Rs 500 0.00/= \Woaepdine heats ; \ po, Total Amount Rs 110000.00= iron fora locks wy a -/ Transportation Gross “Rs 200.00/= 1 Buls lata) Te Rs llo0gme SCalngaz-na61119 Total Rs 110200.00- j . Pane PONY ISGP MHEG gt = once > Rt td Ble Enclosechis thMchieque 4-28-7792 for Rs 0200.00, Considering the post earily quake Situation wevare require thesé-ait urgent basis so kindly Sept-2011 10 ou. head loffite Ailso,4end us an a absfoundatioan@evberet,¢ hooking érward to Sincerely yoitd-A®H BERRA) S43 mincerely yougior, Nod. Teta an-o-labal Karaghy} Set 0302-826 1149 Martin Thompson Manager Relief G ation Enclosure Cheque: 4.28. Send these items urgently Ly 4. icknowledgement Via email on 4 positive response, Su 3° 77792 r I act OTP al Se oy, ynowbe DG 'T LETT Ronee Rape Kazaeny + ne ene (Sh, ledge. ent letters are written in ‘te so ten he answer tothesordens! | S eigen © sale oMetters, Gr entimes, Op pinion? and reactions Your Indl ny ‘ave thought eS Eg oughts. \vhenever ee, Positive firs Tell ehgt you like andagree with. | gel 10 the neg: what you don’t Tk anatwhty bir Want cha anged/ ,\ ook | pegordless of whether your feelings ate Bogie de negative, of Mathie? ‘ ‘ce jocepting of or unreceptive Lo the sipcat ioe oF ‘proposal before eget $ postive note and maintain a polite te thr dtighow your Igtter, ae jw your sting Do ntreAY a pfiesly rechp the idea for Soe }you are aoknoy ‘edging. Do not ree HESTON ‘at length; the out as rsa ety 3 it. Acknowledge Late . \ tion may be mixé jgnand T critique oF opinion, ‘\you are saple of ovas Experts Itd. a »south 4” 8 Tw qynctithve-ts sega sug 2011 Se eens 3" Vs vlifornia SNe tia Thompson— \, Na oY ~ mnager Relief Opp eration! Da fs ICPOUNDATIONS / b 2¢ Stee canna) Aeknowledament 10 spot cea the ‘Mivery of water proof canvas tents. We have bu Yor your letter &n enjoyii,,, our customer elegt selves with your foundation fer last fers years: \ sh ‘sure you that your order ill bey dilivered to you vn the requlrod date Seprember 4 * NO ars rely Yours ™ tack ack Anerson sg, Manas E ff ry) Se eS no! Pipes {physinderd or whe : asi wiles 3 i domplaint letie; agplom iat to show anno Ca sproach the task COMPLAINT O.. CLAIM LETTER: ¥ services received ‘are ‘ time, the aggrieved P ta solution to the pf When the goods payments purpose of a clai use insulting 1 cool manner re a concisely, = re ired, a a stio Courtesy The * paragraph in a complaint letter is cise are req x hs / WY 50 ar not to hurt the feelings wy esate 6: oo Busy KGa Shop Neate eee Ca) _ \ 27 Sample of Comp an emt 13 ' fs Wd 1 ies ee Vyty 407 ‘The Logitech co-operations SANT \uay ABC Street # 12, Kingston io New Castle 10" May.2009 rs Mr. Hark ie The Monager Marketing, \ Apple Computers ~~ Mid town, Chicago ey | Deat Mr. Hark \ mn NG uy ( Oy av a4 We have received our consignment of 1200 “rich : shipped form ewCistle last week/ tur orgagizatidn py Purchaseg ae 12 pallet HAPCOIRE from your compahy. \ Wiiwoit Was installed ang eet experts itworker ell But suddenls on ‘Xesterday it has develope, NStrateg id 5, its fanetioning’ is not as proper aw wired Nt as gone astray, 4 SOMe pra) die, -q\ Tt was estitlishes sat the’ cSinguter Drinor fault we world have felt koh puters of bisa up some two different ih s( mera ome repair but it has a coy Plies HE W ce g defects and therefece we would fi Jikehateplacement ora refund, icateg ang *S ‘Yor sincerely Yours 2 : : Ae Tm ea Shop No.4;8.16 pane Suishen-e-lonai Karaeh) ey Mr, DwaFat:0302-6261419 Chief of sales and marketing a, [ re Nag, [USTMENT LETTERS: Q re rs Mara So + etter adjustments dye wyitieA) bars Look \ 7~ Oe tif » haSS > First review the Complaint and the vion You ye voking, making sure your cespcuce is appropriate. (Nef 7 anne 1G Give. 2 good news first or try to get Phatdp Wh Your reader, thanking im or her & gor his oF her thoughtfulness or agrdeing \with ne for the writer's ‘ebgnments, 2 Explain the mistake Don’t blame empkgeesyipn't promise it vor} hap) again; Son't -ay it was bound to happen. Jistgide adetailed explanation sfuhia mistake. Show your appreciate the enstome’s achidns on the compfajat wh heb, coodwill vy reselling your product ‘un}icqnigany? Make sure youdwt\apalosize in the ’ Gsjose because that just remiin}s the Yeatler of the probjéim again, WAew your draft , for tome (making suré it’s ‘ody condescending), (Factiall correctness, and aswer to the complaint or elair p a good adjustment letter, a Ja / mechanical/ sentence clirity./fhen You are ready 6 Reid Wdut.\'S oN : LO) 5 ; NO? Ne mple of an Adjustmenttetter: ‘\ ety} oy? oS ple Computers i vA \ Ss SS! 4 A“ 1 rv ssay Ss r 2 we aS Town, Chicago 3 °\\.~ J OLY o ry \ Va oF May 2009 pny YY N \ \ “Dwayne r, Sse) \ PV a . Lap . \ iefof'sai ying Lositech Pw © Street # (24\Kingston Street . . rot Castfe S\N CX PN ree ND you a Su NY Ie v a Dwayne: ARTS. No TONSIENOS, 7 Me, ; vish to offend y 0u in any ars and we do not W x Raa dorttasheeveid 3 wha ° er for/hast\seven ‘ hae be: 7 our customer fori hast YF 5 we will send our Conte sing y Soul tIre notebook computer: Contep ving your problent al \ i St nore would be any 1 organiz,.tion, they willreohegk ‘the installment we ror then we'll sent he computer in replacement to those computers. ch you wii be satisfied with dction taken to your claim. ‘ /

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