Muhammad Usman

Cell: (+92) 332-1639985

Email: usman1639985@gmail.com
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PROFILE

Currently a customer support and Data Entry operator at DigitalSofts (PVT.) Ltd. Faisalabad.
▪ Experience in managing ERP Software handling procurement, Purchases, Sales, Accounts
and Banks
▪ Experience in MS Office
▪ Able to handle complex calls and situations.
▪ Experience with customer dealing and getting requirements and suggesting solution to
development team related to customer requirements.
▪ Able to Manage multiple project implementations at same time.
▪ Creating and presenting information
▪ Working with people from multiple domains of work (Accounting, Production , Inventory)
▪ Excellent communication skills and telephone manner
▪ Enjoy working with team members at all levels of the organizations
▪ Communicate effectively with co-workers and third-party resources
▪ Good with managing office tasks on daily basis

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ACADEMIC

NCBA & E University Lahore 2014-2016

Punjab Pakistan

BCS (Computer Science)

Major: Computer Science, G.P.A. 3.45/4.0

⮚ MS Access, VB, Office

⮚ Management & Financial Accounting
⮚ Data Entry
⮚ VB.NET

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Extra-Curricular Activities:

⮚ Football
⮚ Cricket
⮚ Good Music
⮚ Book
⮚ Travelling
 Muhammad Usman
Cell: (+92) 332-1639985
Email: usman1639985@gmail.com
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WORK EXPERIENCE
DigitalSofts: Jan-2018-Present

Data Entry Operator And Support

● Experience with complex business logics and problem handling according to the predeveloped
system.
● Dealing with customer calls and entertaining their problem.
● Quality Assurance of new features added and demonstration to client
● Handling Customer’s Wordpress Web Application and providing necessary training
● Compiling customer requirements in a sustained way so the developer could easily understand.

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