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  • Client Feedback - Feb 19

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    YM RED
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    The document summarizes the results of a client feedback monitoring conducted from February 15-19, 2021. It shows that clients were very satisfied with the cleanliness of the environment, how promptly their concerns were addressed, and the overall quality of services, giving ratings above 4.16 out of 5. Areas noted for improvement included unclaimed modules, delayed student outputs, unresponsive students, and inadequate time for assignments. Suggestions from clients included following safety protocols and allowing more time for delayed work.

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    M&E

    Original Title

    Client Feedback_Feb 19

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    The document summarizes the results of a client feedback monitoring conducted from February 15-19, 2021. It shows that clients were very satisfied with the cleanliness of the environment, how promptly their concerns were addressed, and the overall quality of services, giving ratings above 4.16 out of 5. Areas noted for improvement included unclaimed modules, delayed student outputs, unresponsive students, and inadequate time for assignments. Suggestions from clients included following safety protocols and allowing more time for delayed work.

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    6 views1 page

    Client Feedback - Feb 19

    Uploaded by

    YM RED
    The document summarizes the results of a client feedback monitoring conducted from February 15-19, 2021. It shows that clients were very satisfied with the cleanliness of the environment, how promptly their concerns were addressed, and the overall quality of services, giving ratings above 4.16 out of 5. Areas noted for improvement included unclaimed modules, delayed student outputs, unresponsive students, and inadequate time for assignments. Suggestions from clients included following safety protocols and allowing more time for delayed work.

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    of 1

    MONITORING AND EVALUATION

    CDLSHS CLIENT FEEDBACK RESULT FOR SY 2020-2021

    Monitoring Date: February 15-19, 2021

    Standard
    Factors/Variables MEAN Verbal Interpretation
    Deviation
    1.  PHYSICAL
    4.60 0.56 Very Satisfied
    The environment is clean and orderly
    2.  SERVICES
    Your concern was addressed promptly 4.65 0.59 Very Satisfied
    and accurately
    3. PERSONNEL
    The employee was courteous and 4.18 0.51 Satisfied
    accommodating

     Teachers 4.16 0.54 Satisfied


    *OVERALL RATING FOR THE SERVICE
    PROVIDED:
    4.53 0.53 Very Satisfied
    How satisfied are you with the quality
    of services provided?
    Legend: Very Dissatisfied 1.00-1.80 Dissatisfied 1.81-2.60 Somewhat Satisfied 2.61-3.40 Satisfied 3.41-4.20 Very Satisfied 4.21-5.00

    Suggestions/Compliments/Comments
     Advise parents to follow the school guidelines  “Madaming gawain ang mga bata”
    for safety protocols.  Teachers provide time to for delayed outputs.
     Satisfied.

    Concerns to take in to account:


    1. Unclaimed modules 4. Students attitudes towards the subjects.
    2. Overdue/delayed outputs
    5. Inadequate time allotment for accomplishing
    3. Unresponsive students/Dropped outs
    outputs.

    Prepared by: Submitted to:

    EMMA B. MALANA DENWARD R. PACIA


    M&E Coordinator Principal II

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