Fact Finding Technique

Examine Document Basics

 One of the Fact-find Technique

 First Step between Database development .
 Critical to capture required data to build Database
 Fact Finding Technique
Examine Document Basics
 Symptoms and problem in organization
 Identification of person have information about
problem
 Type of data collected and reported
Fact Finding Techniques
 Fact Finding Technique
Documenting Examine Document

 Type of data coming in and out of the system can

be identified

 Relationships can be identified.

Fact Finding Techniques
 Fact Finding Technique
Conducting Interview Basics

 Business Analyst gather information by having

face-to-face interaction

 Personal interview is the most important

interview technique
 Fact Finding Technique
Conducting Interview Basics

 Find and verify facts

 Generate enthusiasm and build repo with client

 User involvement
 Get Requirements
 Fact Finding Technique
Type of Interview
 Unstructured Interview:
 Conducted with general goal in mind.

 With few specific question

 Interviewee drive the discussion

 Fact Finding Technique
Type of Interview
 Structured Interview:

 Specific set of questions to ask

 Open-ended: Question which allow interviewee to

respond any way
 Fact Finding Technique
Type of Interview
 Close-ended:

 Questions with either specific choices or short

answer.
 Fact Finding Technique
Example: Type of Interview

 Unstructured Interview:
 Fact Finding Techniques

 Researcher: "What kinds of illnesses do

children in this village get?“
 Caregiver: "Well, diarrhea is the most
common; also cough and cold, measles, fever,
typhoid.“
 Researcher: Are there any other during cold
and hot weather?
 Caregiver: Pneumonia and whooping cough
are very common in winter
 Researcher: Can you tell me something about
measles?
 Fact Finding Techniques

 Caregiver: During measles it is very good to

give cold water because it is very hot. The
child should be kept away from other
children
 Researcher: Why the child should be kept
away from other children's ?
 Caregiver: because measles can spread to
other children very easily. Once a child get
measles all the family get it
 Researcher: How does measles spread from
child to child ?
 Fact Finding Techniques

 Caregiver: I think it must happen through

smell and sweat. May a child touches a thing
which a sick child touches, I am not sure
 Fact Finding Technique
Example: Type of Interview
 Open-ended Interview

 .Could you tell me the tasks you do to prepare

salaries per month
 How do you know person monthly salary
 Fact Finding Technique
Observe the enterprise in operation
 Possibility to see a person doing the activities.
 Pertinent when validity data is in question
 System is too complex to understand
 Fact Finding Technique
Observe the enterprise in operation
 It is necessary to know as much about individual
and activity to be observed
 Questions like when low, normal and peak periods
to be observed.
 Fact Finding Technique
Have and Have Not’s for Observing
 Should either record the critical process or write it
down

 Don’t write down the process in the end.

 Write bullets or take note in parallel

 Fact Finding Technique
Have and Have Not’s for Observing
 Have Not’s
 Be a silent listener

 Avoid asking too much questions

 Observation should be disturb activities

 Fact Finding Technique
Research

 Important to read journals, reference books to see

how other have solved the similar problem

 It will decrease the time to solve the problem

 Fact Finding Technique
Research

 It can validate the data collected during

Observation

 It can happen knowingly or unknowingly

observation is different from actual execution
 Fact Finding Technique
Research

 Important to read journals, reference books to see

how other have solved the similar problem

 It will decrease the time to solve the problem

 Fact Finding Technique
Questionnaire
 Free Format

 Questions with open-space to answer

 Fix – Format

 Questions with fix options to select from

 Fact Finding Technique
Example of Questionnaire
 Requirement:

What are current trends among students in terms of

interest in media programs
Fact Finding Techniques