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Questionnaire - The Vistara airlines wants to evaluate the consumers

perceptions about their airlines?

Likert scale

How far are customers satisfied with the Airfare of Vistara?


Highly Satisfied Neutral Dissatisfied Highly
satisfied Dissatisfied
What do the customers think about the Safety and security regulation of
the Vistara airlines?
Highly Satisfied Neutral Dissatisfied Highly
satisfied Dissatisfied

Highly Satisfied Neutral Dissatisfied Highly


satisfied Dissatisfied

How far are customers satisfied about the Quality of food and Beverages
with Vistara Airways?

Are the crew staff of Vistara airline are cheerful and pleasant?
Highly Satisfied Neutral Dissatisfied Highly
satisfied Dissatisfied

Are the customers satisfied regarding the Airline's ground services


(ticketing, baggage handling, check-in, etc.) ?
Highly Satisfied Neutral Dissatisfied Highly
satisfied Dissatisfied

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