APPENDIX

1. Are you employee at VNPT?

o Yes
o No

2. What is your age ?

o Under 18
o From 18 to under 24
o From 24 to under 30
o From 30 to 40
o Above 40

3. Educational qualification ?
o Under university
o University
o Postgraduate school

4. Working position at VNPT?

o Parttime staff
o Fultime staff
o Manager
o Director

5. Years of experience at VNPT?

o Under 1 year
o 1-3 years
o 3-6 years
o 6-10 years
o Above 10 years

Below are questions related to talent management, performance management and employee
commitment at VNPT.
1. Strongly disagree
2. Disagree
3. Slightly disagree
4. Normal
5. Slightly agree
6. Agree
7. Strongly agree
 No. Factors 1 2 3 4 5 6

1 Talent management

1.1 VNPT always focuses on the quality of

candidates when recruiting.

1.2 VNPT always acknowledges the efforts of

employees at work.

1.3 VNPT always creates a favorable working

environment for employees.

1.4 VNPT always creates more promotion

opportunities for employees at work.

1.5 VNPT creates a working culture that keeps

employees with the company

2 Performance Managemant

2.1 At VNPT, employees are supported to

propose ideas to increase business efficiency

2.2 At VNPT, employees are always responsible

for their own work

2.3 VNPT always handles customer issues on

time

2.4 VNPT always ensures good service quality for

customers

2.5 VNPT's business activities are always

managed and assessed fairly

3 Staff commitment

3.1 I think VNPT's development opportunities are

right for me

3.2 I always trust my colleagues at VNPT

3.3 I acquired a lot of knowledge while working
as an employee at VNPT

3.4 I always try my best while working at VNPT

3.5 I feel proud of being an employee at VNPT