Chloe Bank

Chloe.bank2002@gmail.com | 248-214-2215 | New Hudson, MI 48165

Skills:
● Customer service
● Training and mentoring
● Cash management
● Schedule and calendar management
● Cash management
● High-energy attitude
● Comradery with coworkers

Education:
Expected graduation in June 2021
South Lyon High School, South Lyon, MI

Experience:
Click List Employee - Kroger (South Lyon, MI)
August 2020 - Present
- Complete opening and closing checklists including emptying trash and cleaning equipment and technology
used to check out the customers
- Answer phones politely and promptly and assist customers with any issues that may have occurred with
their orders
- Restock shelves based on required organization
- Pick orders fast and efficiently and organize them into hourly categories.
- Work the computer system and handheld devices to calculate charges for the customers’ orders

Waitress - Leo’s Coney Island (South Lyon, MI)

May 2019 - August 2020
- Calculate charges, issue table checks and collect payments from customers.
- Stock server areas with supplies before, during and after shifts to boost performance of serving staff
- Address any concerns or complaints quickly to improve service.
- Maintain accuracy while handling payments of up to $200, giving change and printing receipts
- Complete opening and closing checklists, including emptying trash and polishing silverware
- Answer phones politely and promptly, accurately recording and confirming orders

Waitress - Senate Coney Island (South Lyon, MI)

April 2018 - February 2019
- Calculated charges, issued table checks and collected payments from customers.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper
sanitation
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special
requests
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer
wait times
- Answered phones politely and promptly, accurately recording and confirming reservations
Volunteer
Library Volunteer - Lyon Township Library (New Hudson, MI)
July 2016
- Organized shelves in the library efficiently and with an eye to organizational detail
- Vacuumed the floors and dusted the shelving units
- Assisted in activities at the library, this consists of book sales and the summer reading program at the library

Leadership Roles
Student Conductor - South Lyon High School Choirs
September 2020 - Present
- Supervising choir activities like choir camp, choir concerts and the talent show
- Directing the choirs in a classroom setting as well as performances
- Coming up with creative ideas to keep choir students engaged in class and occasional after school events.
- Awarded the position of a member of the choir council, which entails fundraising for the choirs and planning
additional events for the choirs

References available upon request.