Tamisha Stephens

Creative Web Developer seeking a web developer position within your organization that seeks to cultivate an
experience that will enable me to use my creativity, analytical and problem-solving skills to add to the company’s
success.

Experience Contact
Agent Associate   Address
598 Venus Drive Cedar Grove
VXI Jamaica Ltd 11/2019-Current
 Manage large amounts of incoming calls Portmore, St Catherine
 Open and maintain customer accounts by recording account
information Phone
 Resolve product or service problems by clarifying the customer's 1876 783- 6859
complaint; determining the cause of the problem; selecting and
explaining the best solution to solve the problem; expediting correction Email
or adjustment; following up to ensure resolution
stephenstamisha@yahoo.com
Receptionist 
ADA Manufacturing Jamaica Ltd 04/2018-06/2019
 Receiving visitors at the front desk by greeting, welcoming,
Education
directing and announcing them appropriately
2017-06 - 2017-08
 Answer, screen and forward incoming phone calls
 Provide basic and accurate information in-person and via
phone/email Vector Technology Institute
 Receive, sort and distribute daily mail/deliveries
 Perform other clerical receptionist duties such as filing,
photocopying, transcribing and faxing
2012-09 - 2014-07
Customer Service Rep, ( Remote)
Mills Led LTD 10/2017-12/2017
 Entered purchase orders, invoices, and shipments details.
 Communicate effectively with the customers, informing and Qualifications
updating them to guarantee that their objectives are met.

Virtual Admin Assistant , ( Remote )

CERTIFICATE IN WEB PAGE DESGIN &
Emergency Assistance Foundation 09/2017-12/2017
 Application review and processing to help assist with the disaster DEVELOPMENT
victims of hurricane Harvey , Irma and Maria that affected Texas,
Miami and Puerto Rico.

Billing Clerk
Highqual Industry LTD 01/2016- 04/2017
 Writing sales slips and sales contracts. Proficiency
 Operating cash register for cash, check and credit card
transactions.
 Completing all point of sale opening and closing procedures, and  Web Design
counting the contents of the cash register.
 Quick learner
Customer Care Assistant
Xerox Jamaica  now (conduent) 08/2015 - 12/2015
 Managed a wide variety of customer service and administrative
 Admin support
tasks to resolve customer issues quickly and efficiently.
 Answered an average of 150 calls per day by addressing customer  Creative thinker
inquiries, solving problems and providing new product
information.  Customer service