Alexandria Erickson

CEDAR RAPIDS, IA 52405

CELL- (641)-750-6935

OBJECTIVE: Obtain a position as a Registered Dental Hygienist

HIGHLIGHTS
 Customer service-oriented
 Eager trainee
 Decisive problem solver
 Organized record keeper
 Detail-oriented
 Deadline-driven
 Skilled multi-tasker
 Proficient in critical thinking

ACCOMPLISHMENTS
Promoted to Certified Training Operator after 3 years employment.
Wrote a step-by-step procedure to assist coworkers to send text pages to 13
volunteer fire and first responder agencies.
Trained jail supervisors how to properly use the IOWA/NCIC system.
EXPERIENCE
05/2015- 06/2016 911 Communications Operator
Tama County Sheriffs Office- TOLEDO,IA
05/2015- 05/2016 911 Communications Training Operator
Marshalltown Police Department- MARSHALLTOWN,IA
05/2011– Current 911 Communications Operator
Marshalltown Police Department- MARSHALLTOWN,IA
04/2008– 04/2014 Dental Specialist
Iowa Army National Guard- IOWA CITY,IA
01/2011– 05/2011 Para-Educator
Marshalltown High School- MARSHALLTOWN,IA

EDUCATION
2017-2021 Dental Hygiene AAS
Kirkwood Community College Cedar Rapids, IA
2015 Crisis Negotiation/ Suicide Prevention
Manchester Fire Department- Manchester, IA
2015 Certified Communications Training Officer
APCO- Online
2013 A.L.I.C.E. (Active Shooter)
Marshalltown High School- Marshalltown, IA
2012 Mental Health Situational Awareness
Marshalltown Public Library- Marshalltown, IA
2011 BIST– IOWA/NCIC
IOWA Department of Public Safety Des Moines, IA
2011 Basic Iowa Telecommunicator 40HR
I.L.E.A Camp Dodge, IA
2009 Dental Specialist 68E
AMEDD Ft Sam Houston, TX
2008 Basic Training
US ARMY Fort Jackson, SC
2008 EMT-B
Iowa Valley Continuing Ed Marshalltown, IA