This document provides an overview of electronic business (e-business) systems and processes. It introduces e-business and discusses how it involves the interaction of back-office and front-office processes. Key points covered include different methods for conducting e-business such as electronic data interchange (EDI), differences between manual and automated accounting information systems, and how online transaction processing works. The document also explains concepts like electronic document management and internet commerce.
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AIS
Original Title
Module 3 - Electronic Business (e-Business) Systems
This document provides an overview of electronic business (e-business) systems and processes. It introduces e-business and discusses how it involves the interaction of back-office and front-office processes. Key points covered include different methods for conducting e-business such as electronic data interchange (EDI), differences between manual and automated accounting information systems, and how online transaction processing works. The document also explains concepts like electronic document management and internet commerce.
This document provides an overview of electronic business (e-business) systems and processes. It introduces e-business and discusses how it involves the interaction of back-office and front-office processes. Key points covered include different methods for conducting e-business such as electronic data interchange (EDI), differences between manual and automated accounting information systems, and how online transaction processing works. The document also explains concepts like electronic document management and internet commerce.
Academic Year 2020-2021 Second Semester Phase 3 Synopsis This module: Introduces electronic business (e-Business)
or e-commerce: The application of electronic
networks (including the Internet) to exchange information and link business processes among organizations and individuals. Discusses processes which include interaction
between back-office processes, and front-
office processes. Introduction The shift towards automated business processes and communications is based on transfer of electronic data is designed to achieve greater efficiencies in business processing. When an organization engages in E-business, it completes electronic-based business events. Electronic-based business events entail the interconnection of the underlying back-office processes of organizations. Learning Objectives 1. Appreciate the business advantages gained through effective use of e-business. 2. Recognize the possible changes to organizational processes that occur when e- business is introduced. 3. Identify the major approaches used to record and transfer electronic data during business event processing. Learning Objectives 4. Recognize the complexities surrounding electronic data interchange (EDI) that are introduced when linking two different organizations’ computer systems for joint business event data processing. 5. Relate to the challenges faced by organizations when they pursue direct business links with customers via the Internet or other networks. Applying E-Business to the Value Chain Amazon.com has grown because it uses technology to enhance the company’s value chain and to satisfy customer needs. Another innovation from Amazon.com is the collection and analysis of customer purchase data. Companies and consumers have included social networking applications as part of their value chain. The Changing World of Business Processing Evolution of information technology has provided for alternative forms of business processes and business event data processing. Enables some organizations to become more efficient and effective by changing the traditional means by which they have done business. A Comparison of Manual and Automated Accounting Information Systems Activities in the manual accounting process: 1. Journalize the business event.
2. Post the business event from the journal to a
subsidiary ledger. 3. Post the total from the journal to the general ledger. 4. Summarize the business events by preparing a trial balance. A Comparison of Manual and Automated Accounting Information Systems A Comparison of Manual and Automated Accounting Information Systems A Comparison of Manual and Automated Accounting Information Systems Master data are repositories of relatively permanent data maintained over an extended period of time. Two types of updates can be made: Information processing includes data processing functions related to economic events. Data maintenance includes activities related to adding, deleting, or replacing standing data (relatively permanent portions of master data). Automating an Accounting Information System Batch processing: The aggregation of several business events over some period of time with the subsequent processing of these data as a group by the information system. Periodic mode: Processing mode with delay between the various data processing steps. Heavily dependent on the use of batch processing. Immediate mode: Processing mode in which little or no delay occurs between any two data processing steps. Automating an Accounting Information System Automating an Accounting Information System Subprocesses Business event occurs: Information is recorded on a source document. Record business event data: A batch of source documents is entered in a computerized format using an offline device. Update master data: The computer processes the entered information and updates the master data. Generate outputs: After the update, periodic outputs (i.e., reports) are generated for management. Online Transaction Entry (OLTE)
Online transaction entry (OLTE)
system: Use of data entry devices to enter business event data directly into the information system at time and place that business event occurs. Merges the traditional subprocesses of business event occurrences and records business event data into a single operation. Online Transaction Entry (OLTE)
Considered online because the data entry
device is connected to the computer. Data entry is completed using bar code readers, scanners, or radio-frequency identification (RFID) readers. Online Transaction Entry (OLTE) Online Real-Time (OLRT) Processing Online real-time (OLRT) systems: Gathers and records business event data at time of occurrence. Updates master data instantaneously. Provides results in real time. Also known as immediate mode in which little or no delay occurs between any two data processing steps. Online Real-Time (OLRT) Processing Online Real-Time (OLRT) Processing OLRT systems require three basic subprocesses to be completed: 1. Business event occurs; record business event data. 2. Update master data. 3. Generate reports (and support queries). Processing methods requires data communications pathways among PCs, terminals, or other systems. Online Real-Time (OLRT) Processing Communication Networks Client/server technology Local area networks (LANs) Wide area networks (WANs) Internet Web browsers Intranet Extranet Methods for Conducting e-Business Methods of e-business include: Electronic mail (e-mail) Electronic document management (EDM) Electronic data interchange (EDI) Internet commerce Commerce through e-Mail Electronic mail (e-mail): Non-standardized messages between individuals linked via a communications network. Weak form for e-business because of non- standardized format. Data capture is difficult due to unstructured nature. From a sales standpoint, a targeted market can be identified by an e-mail list. General objectives of e-business are not achieved. Electronic Document Management (EDM) Electronic Document Management (EDM): Capture, storage, management, and control of document images. Applications fall into two categories: Document storage and retrieval. Business event data processing. Electronic Document Management (EDM) Benefits include: Reduced cost of handling and storing paper. Improved productivity and customer service. Enhanced management of workflow. Faster processing. Electronic Data Interchange (EDI) Electronic Data Interchange (EDI): Computer-to-computer exchange of business data in structured formats that allow direct processing of those electronic documents by the receiving computer system. Electronic Data Interchange (EDI) Electronic Data Interchange (EDI) Application Software (circles 1 and 7): Originating application software prepares an electronic business document (PO). Destination application processes the business data. Translation Software (circles 2 and 6): Application’s electronic business document must be translated to the structured EDI format that will be recognized by the receiving computer. Electronic Data Interchange (EDI) Communications Network (circles 3 and 5): The trading partners must have a method of communicating the electronic messages to each other. Organizations may use either EDI service bureaus or the Internet. Value-Added Network (VAN) Service (circle 4): Rather than connecting to each trading partner, an organization can connect to a value- added network (VAN) service that acts as an EDI “post office.” Electronic Data Interchange (EDI) EDI over the Internet Internet EDI (IEDI): Use of secure, structured messages over the Internet to execute business transactions. Main difference between traditional and Internet EDI is use of a VAN for the traditional method. It is expected that IEDI will replace traditional EDI. EDI and Business Event Data Processing Main advantage of EDI is reduction in the need for interaction between humans and OLTE. EDI is moving to the Internet, allowing companies to save the cost of the VANs. By eliminating VANs it is possible for a company to have a significant reduction in costs. It is expected that Internet EDI will dominate B2B e-commerce. EDI and Business Event Data Processing Web Services: A software application that supports direct interactions with software objects over an intranet or the Internet. Service-oriented architecture (SOA): Refers to well-defined, independent functions (or applications) that can be distributed over a network via Web Services. EDI and Business Event Data Processing Internet Commerce Internet commerce: Computer-to- computer exchange of business event data via Internet communication that allows the initiation and consummation of business events. Network providers: Provide a link to the Internet by making their directly connected networks available for access by fee- paying customers Internet Commerce Client/Server Relationship (circles 1 and 7): Customer connects to vendor in an extended form of client/server application. Network Providers (circles 2 and 5): Connection to Internet through direct connection or network provider. Assurance Providers (circles 4 and 6): Internet assurance services provide limited assurance that Web site is reliable and secure. Internet Connection (circle 3): The network diagram of a cloud, displayed at circle 3, pictorially represents how the Internet operates. Internet Commerce Internet Commerce Internet assurance: Service provided for a fee to vendors to provide limited assurance to users of the vendor’s Web site that the site is in fact reliable and event data security is reasonable. Examples include WebTrust. Cloud computing: The use of the Internet to provide scalable services—such as software, resources, hardware, and data storage—to users. Examples include gmail. Internet Commerce Internet auction markets: Provide an Internet base for companies to put products up for bid or for buyers to put proposed purchases up for bid. Electronic storefronts: The creation of Internet-located resources for displaying goods and services for sale and for conducting related sales events. Internet Commerce Internet market exchanges: Brings together a variety of suppliers in a given industry with one or more buyers in the same industry to provide Internet commerce through organized markets. Summary Future of E-business will see an increased merging of technologies as the lines between EDI and Internet continue to blur. The major impediment to conducting business over the Internet is the concern about security. Advances in Internet security have been significant in the past few years. Summary Evolution of EDI practices toward the Internet facilitated by use of corporate extranets. Extranet environment simplifies processing and higher levels of control and security. Extranets open to business partners using programs that limit access to selected business partners. Summary Increases in security will: Allow the Internet to become the communication infrastructure of choice. Help fuel the growth of Internet commerce. Web Services and service-oriented architectures will allow: Opportunities for reaching customers. New globalization of the customer base. New competition from distant companies. Summary E-business is a fundamental change in the way organizations do business, and a driver of organizational change. To succeed in an E-business environment, an organization must recognize the need to embrace change and must effectively plan and manage change. Management must take a proactive stance and lead. End of Module 3 ELECTRONIC BUSINESS (E-BUSINESS) SYSTEMS Questions, Comments, Suggestions, Reactions…