DINGALAN, SHYRAH ROSE B.

BSAIS 3A

PAPA GINO’S, INC.

PROBLEM

1. The problem arises when the firm is not having a central source of truth with its current IT
systems (JD Edwards ERP system and Point-of-sale system). There is a gap between the
two systems that does not allow the firm to meet all of their needs so they use Excel.
Unfortunately, Excel is not capable of meeting the needs of a firm that large so they need
an alternative.

2. Since there is no single source of truth in the two operating systems, the reliance on Excel
spreadsheets takes four months to validate the data. As a result, there is a lot of wasted time
and resources being used.

3. Sales were increasing significantly but the labor costs were decreasing.

GOALS

1. Create a team that will assess the company’s existing technology and identify which new
system that will help the company’s process.
2. Create a single central business analytics to standardize the business process of the
company.
3. Use new system that will consolidate the company’s data.
4. Create a system that will measure the company’s performance such as the effectiveness of
the marketing.
AREAS OF CONSIDERATION

The data amiable that can be used for an analytics solution is the loyalty program. The data
that is available in the program shows a 33% increase of sales for those that are part of the loyalty
program versus those that are not. This direct benefit helps support the need to have an analytics
solution that can act as a single source of truth to enable the business to make better business
decisions.

SOLUTION

1. Implement a third system that can be compatible with the JD Edwards ERP system and
Point-of-sale system.
2. Implement a brand-new system that can handle all issues.

• The reason why these solutions are viable options, is that the issues create by the use of
excel need to be addressed. This needs to be done with implement a new system, and if
the firm is looking for innovation, data analysts, and a single source of truth for years to
come, then the development and implementing of one system should be pursued.

By the used of analytical solution, they used predictive analytics where Papa Gino’s is able
to use Cognos to automate spreadsheets, measure order management performance using metrics
and use social media and the online world to advertise their products to improve their marketing
strategies. The IBM Cognos offers a comprehensive, unified portfolio of business intelligence,
predictive and advanced analytics, financial performance and strategy management, governance,
risk and compliance and analytic applications.