Service Training

MALAGA
323D/330D HYDRAULIC EXCAVATORS

CRITICAL
CUSTOMER
COMPLAINS
Caterpillar: Confidential
Caterpillar: Confidential Red Yellow
CRITICAL CUSTOMER COMPLAINS

ƒ Repair cost

ƒ Unproductive machine

ƒ Required time to fix

ƒ Machine sales opportunities

Could be done this way…

AN EFFICIENT TROUBLESHOOTING PROCESS IT IS IMPORTANT

Caterpillar: Confidential
Caterpillar: Confidential Red Yellow
 DIAGNOSTIC PROCESS BASICS

The first step in in a troubleshooting process is to gather

information before starting any work on the machine. If
GATHER INFORMATION possible talk to the operator. Also, check the repair history
of the machine.

Verify the problem exists. Operate the machine to dupli-

cate the problem, preferably under similar operating
VERIFY conditions. Compare the operation to a known good
machine. Perform sensory checks such as looking,
listening, touching, and smelling to verify a problem exists.

When troubleshooting always perform a visual inspection

PERFORM VISUAL INSPECTION first. Look for the obvious.

After verifying a problem exists, state in your own words

STATE PROBLEM what the problem is. Caution: Do not identify the solution.

The next step in the process is to list all of the possible

causes of the problem. Identify all systems and
LIST POSSIBLE FAULTS components that could be causing the problem, including
the least obvious.

Caterpillar: Confidential
Caterpillar: Confidential Red Yellow
MAJOR MACHINE SYSTEMS

ENGINE

Caterpillar: Confidential
Caterpillar: Confidential Red Yellow
MAJOR MACHINE SYSTEMS

MAIN HYDRAULIC PUMPS

Caterpillar: Confidential
Caterpillar: Confidential Red Yellow
 ENGINE / PUMP REGULATION

Engine
Speed
Engine Sensor
Speed Dial

ECM
PUMP
ENGINE

Monitor ENGINE
AND
PUMP
CONTROL

Power Shift
Solenoid
Right Pump
output Pressure

Left Pump
output Pressure

Caterpillar:
Caterpillar: Confidential
Confidential Red
Yellow
 PUMP REGULATION
Fig. 2

a e b

k
h

i f
c

a 220 +/- 3 L / min at 0 kPa

d
b 211 +/- 3 L / min at 16840 kPa

g c 132 +/- 5 L / min at 24720 kPa

d 90 +/- 5 L / min at 35000 kPa

j e 216 +/- 3 L / min at 7200 kPa

f 138 +/- 5 L / min at 15000 kPa

g 53 +/- 5 L / min at 35000 kPa
h 195 +/- 3 L / min at 0 kPa
INPUT OUTPUT
i 142 +/- 5 L / min at 5280 kPa
CONTROL PRESSURE
MAIN PUMP PILOT j 17 +/- 5 L / min at 35000 kPa
SPEED TORQUE PS PRESS. FLOW CONTROL (Fig. 2) PUMP
N. m kPa (Fig. 3)
k 202 +/- 5 L / min at 35000 kPa
BOTH PUMPS
X 384 3920
h-i-j

A 551 2600 0 kPa a-e-f-g

B 1800 758 1300 a-b-c-d

RPM
ONE PUMP
28.8 L/min MIN
0 kPa a-k
at 3920 kPa
C 758 930 OTHER PUMP STANDBY

3920 No Load

Caterpillar: Confidential
Caterpillar: Confidential Red Yellow
0
NEGATIVE FLOW CONTROL (NFC)

Caterpillar: Confidential
Caterpillar: Confidential Red Yellow