Detecting Fraud Application through Sentiment Analysis

Syedhamza0347@gmail.com Syed Hamza-060

falihasaeed98@gmail.com Saman Shakeel-089

Abstract:

With the increasing number of mobile apps on a daily basis, it is important to keep track of what is safe
and what is unsafe. One cannot judge how secure and authentic each app is based on the updates
mentioned in each application. There is therefore a need to keep track of and develop a system to ensure
that existing applications are genuine or not. The aim is to improve the system for detecting fraudulent
applications before downloading the user through emotional analysis (sentimental) and data mining.
Emotional analysis to help determine the emotional tones behind words expressed online. This approach
helps to identify social media and helps to get a brief overview of public opinion on specific issues. The
user cannot always receive relevant or accurate updates about an online product. We can look at the
emotional feelings of the user in many applications. Reviews may be fake or true. Analyzing the rating
and reviewing it includes user and administrator feedback, we can determine if the app is real or not.
Using sensitivity analysis and data mining, the machine is able to read and analyze emotions, feelings
about reviews and other documents. Update management is one of the most important aspects of app rank
fraud. By using mood analysis and data mining, reviewing reviews and comments can help find the right
app for both Android and iOS platforms. There are problems found in online fraud both on mobile and
web which include; Advertising fake products for sales, Frustrating customers until all the money they
needed has been gotten from them and Duping (fool) customers through phone calls, emails and text
messages. Solution of this problem is to detect the fraud. We detect this fraud by making an application of
fraud detection. The most important role that plays is the customers ranking, ratings and reviews on that
specific application which they happen to download. This could be a way for the developers to find their
weakness and enhance into the development of a new one keeping in mind the people need. The
methodology for admin is can add any application in the application, can view the user’s feedback,
comment, and full detail of user. The methodology for the user is firstly user to register on application
and then login in. User can view the complete application. The user can see the full detail about the
selected application and also user can see the comment, rating and feedback for the application.

Keywords: Fraud Application, Sentiment Analysis, Review, Rating, feedback.