CUSTOMER CALL NUMBER 8001612299

FOLLOWUP CALL NUMBER 8001612314

NOT NO. Na
SERVICE REPORT(FOR HYDRAULIC EXCAVATOR) REPORT DATE 05/08/2019 10:47 PM

CUSTOMER Golden Granites REGION S2

CUST. OFFICE ADDRESS Golden Granites Jubilee Hills BRANCH Hyderabad
TYPE OF
MACHINE LOCATION DISTRICT
MAHABUBABAD TELENGANA HYDERABAD STATE TG SERVICE Dealer: Paid/Contract/Spares Promotion

THEDCRL0A00001160 DATE TIME

MACHINE MODEL ZX220GI MACHINE SL. NO.
02-Aug-2019 10:05 AM
FAILURE
ENGINE MODEL 6BG1 ENGINE SL. NO. 371189
05-Aug-2019 05:00 PM
COMPLAINT
MINING
NATURE OF WORK CAPACITY 1.3 RECEIVED
SERVICE ENGG. 05-Aug-2019 05:49 PM
ATTACHMENT TYPE Bucket HANDLING MATERIAL Hard DEPUTATION 05:49 PM

PROBLEM STATUS B/D (Y/N) YES INSPECTION DATE HMR

(OPEN/CLOSED)
NATURE OF COMPLAIN Accidental Machine FROM 05-Aug-2019 5512
(SHORT TEXT)
TO 05-Aug-2019 5512

FLUID LEVEL ADJUSTMENT MAINTENANCE

CLEANING OF ROC FINS Satisfactory
ENGINE CRANK CASE V-BELT TENSION Satisfactory
Unsatisfactory
SEDIMENT DRAINING OF FUEL Satisfactory
TRACK TENSION Satisfactory SYSTEM
RADIATOR Satisfactory

BATTERIES Satisfactory ATTACH CLEARANCES Unsatisfactory FUEL FILTER ELEMENT Unsatisfactory

HYDRAULIC PRESSURE Unsatisfactory DRAINING OF HYDRAULIC OIL Unsatisfactory
HYDRAULIC TANK Unsatisfactory

PUMP TRANSMISSION CASE

INSTRUMENTS LUBRICATION OF MACHINE Unsatisfactory
Unsatisfactory
ENGINE OIL PR.
SWING/ TRAVEL /MOTOR/ Satisfactory INDICATOR
Unsatisfactory ENGINE OIL FILTER Unsatisfactory

AIR FILTER RESTRICTION Satisfactory AIR CLEANER ELEMENT Satisfactory

FUNCTION INDICATOR
ENGINE SPEED HYDRAULIC FILTER ELEMENT Unsatisfactory
Unsatisfactory AMMETER Satisfactory
IDLE/ HIGH
ARM ROLL IN AND ROCKBREAKER RETURN LINE
Unsatisfactory FILTER NA
ROLL OUT HOUR METER Unsatisfactory
BUCKET ROLL IN
& ROLL OUT
Unsatisfactory COOLANT TEMPERATURE GENERAL
Satisfactory
BOOM RAISING AND Satisfactory
LOWERING
Unsatisfactory ATTACHMENT (INSTALLATION, DAMAGE)
FOR HYDRAULIC EXCAVATOR
SWING Unsatisfactory BUCKET (WEAR & CRACK) Satisfactory
ACTUATOR SPEEDS
Unsatisfactory UNDERCARRIAGE
ABNORMAL NOISE Satisfactory Satisfactory
(FRAME & ROLLERS)
TRAVEL/ STEERING Unsatisfactory ELECTRIC PARTS AND WIRING Unsatisfactory
BOOM SWING Unsatisfactory HYDRAULIC COMPONENTS
Satisfactory
LEAKAGES OF HOSES &
LUBRICANT MAKE AND GRADE REPLACEMENT OF OIL / FILTER / PARTS (IF ANY) AND QTY. CONNECTION Satisfactory
GREASE NA 1 NA TIGHTNESS OF MOUNTING
Satisfactory
BOLTS
ENGINE OIL NA ENGINE ACCESSORIES Unsatisfactory
GEAR OIL NA
ALL PEDALS/ LEVERS Satisfactory
HYDRAULIC OIL NA
CABIN AND CANOPY Unsatisfactory

MAIN FRAME Satisfactory

RECOMMENDATIONS TO CUSTOMER FOR MAINTENANCE OR REPAIR OF THE MACHINE:
Machine submirened in water.
Due to heavy rain water fallen down in Quarry and machine completely in water. Advised to customer to remove the machine from
water and inform us for further proper inspection.

CUSTOMER COMMENT:
SR.ENGG MohammadAfrose Khan
UNSATISFIED REPRESENTATIVE NAME Sampath NAME

CUSTOMER EMAIL lakshmigranitesredlawada@gmail.comDATE 05/08/2019 11:00 PM

REPRESENTATIVE
9949639214
PHONE NO

PR-008/07-2016