Trishina Moitra

8 Myriah Road (508) 373-6960

Shrewsbury, MA 01545 trishinam23@gmail.com

CAREER OBJECTIVE

Energetic soon to-be Communications graduate (2021) with a passion for developing in Customer
Success roles by leveraging my current experience I have gained in customer relations and
engagement in retail. Collaborative team player who strongly believes that the customer should
always come first. Passionate about utilizing technology to elevate customer experience and
strongly interested in working in a fast-paced setting.

EDUCATION
Worcester State University, 2017 – 2021 (targeted)

RELEVANT EXPERIENCE

Stop & Shop (May 2016 – till date – part time):

Pickup & Delivery - Lead Shopping associate – one of the first associates to be trained on new
mobile/handheld technologies and associated processes. Helped streamline processes to enhance
delivery experience. Management delegate and go to person for quick resolution of pick-up
related issues; mentored new hires.

CDH/Cashier. Promoted as Cashier Department Head (CDH). Responsible for staff

rotation/breaks and scheduling during my shift. Received number of customer appreciation spot
awards and management commendations.

Jump Nation: (Jun 2015 to Sep 2015 – part time):

Front Desk: front desk functions, customer scheduling and party attendant

SKILLS

Leadership: Team Management, Resource Planning

Professionalism: Active Listening, Office Etiquette, Professional Communication, Time
Management
Languages: English (native)
Tools: Microsoft Word, Microsoft Excel and Microsoft PowerPoint

CITIZENSHIP

Unites States