Stakeholder Register and Communications Plan

STAKEHOLDER REGISTER As at 05/01/2021
Project name:
Project manager:
This is a summary page and cannot be edited - update your stakeholders via the numbered tabs at the bottom of the sheet
ENGAGEMENT
Ref NAME ORGANISATION CATEGORY POWER INTEREST LAST CONTACT
STRATEGY
1 Very high Moderate positive Collaborate 12/30/1899
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- update your stakeholders via the numbered tabs at the bottom of the sheet
NEXT CONTACT
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STAKEHOLDER #1 As at 05/01/2021
<< Back to Register Mary Jones Get started>>
ENGAGEMENT NEXT
STRATEGY CONTACT
0 Mary Jones The Institute Governance group Very high Very high positive Empower 1/1/2020 2/1/2020
POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)
Chief Executive Officer New York, USA mary.jones@boss.com +1 555 123 4567 1 Central Park, New York
STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES
What does this stakeholder expect of the project? What can this stakeholder do for this project?
Do they have any particular scope, time, cost or outcome requirements? Do they have any valuable knowledge, skills or resources?
Why are they positively or negatively interested in the project? Can they identify and advise on risks relevant to their expertise?
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COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES
How and when will we engage with this stakeholder? How would this stakeholder prefer to be communicated with (for example, in-person, phone, face-to-face)?
This will depend on and should relate to the engagement strategy idetified in G3 (above) They may have different preferences depending on the different ways you are engaging with them
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CONTACT LOG
Ref DATE NOTES ACTIONS OWNER
1 12/21/2020 Invited Mary to join project governance group If no reply, follow up on 1/02/2020 Project manager
2 1/1/2020 Wished Mary a Happy New Year No further action required Project manager
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1 Very high Moderate positive Collaborate
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<< Back to Register
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Table 1 - Stakeholder Categories and Definitions
CATEGORY DEFINITION
Project team Employee of the performing organisation delivering project tasks
Consultant External expert who provides advice to the project
Contractor External expert who delivers project tasks
Client Person who commissions and accepts delivery of the project outputs
Sponsor Person in the performing oprganisation the project manager is accountable to
Governance group Member of the project steering committee or change control group
Reference group Member of an advisory group supporting the project
Owner Shareholder or member of the organisation performing the project
Manager Business unit manager in the performing organisation
Staff Employee of the performing organisation not directly involved in the project
Supplier Supplier of project inputs not performing project tasks
User A person or organisation that will use the project’s outputs
Regulator Government or industry agency with legal authority over aspects of the project
Media Traditional or new media publisher
Community Non-user with an interest in the project
Table 2 - Power Ratings and Definitions
RATING DEFINITION
5 Very high This stakeholder can direct (or have a massive impact on) the course of the project
This stakeholder can have a major impact on the project’s schedule and/or budget, and/or a
4 High
minor impact on the project’s scope
3 Moderate This stakeholder can have a minor impact on the project’s schedule and/or budget
This stakeholder cannot impact the project, but may know (or have access to) someone who
2 Low
can
1 Very low This stakeholder cannot directly impact the project
Table 3 - Interest Ratings and Definitions
RATING DEFINITION
This stakeholder is passionately advocating for the project and its outcomes, and will be
5 Very high positive
devastated / furious if the project fails
This stakeholder is highly supportive of the project and its benefits and will be angry if the
4 High positive
project fails
This stakeholder sees benefit to themself in the project and will be annoyed if the project
3 Moderate positive
fails
This stakeholder sees benefit to others in the project and will be disappointed if the project
2 Low positive
fails
If asked, this stakeholder would probably prefer the project succeeds, but does not feel
1 Very low positive
strongly either way
If asked, this stakeholder would probably prefer the project didn’t continue, but does not feel
-1 Very low negative
strongly either way
-2 Low negative This stakeholder sees some harm to others in the project and would like to see it ended
This stakeholder anticipates negative outcomes for themselves from the project and will be
-3 Moderate negative
happy if it does not go ahead
This stakeholder believes that the financial and/or social costs of the project are greater than
-4 High negative
any potential benefits it may realise
This stakeholder is openly hostile to the project and its intended outcomes and will be
-5 Very high negative
vindicated if the project ends early
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Table 4 - Qualitative Stakeholder Assessment Matrix
1 Monitor 6 Consult 15 Collaborate
2 Monitor 8 Consult 16 Collaborate
3 Inform 9 Consult 20 Empower
4 Inform 10 Involve 25 Empower
5 Consult 12 Involve
Table 4a - Qualitative Stakeholder Assessment Matrix
INTEREST
Do not edit this table
Please update the fields 1-
25 listed above ±1 ±2 ±3 ±4 ±5
5 Consult Involve Collaborate Empower Empower
4 Inform Consult Involve Collaborate Empower

POWER
3 Inform Consult Consult Involve Collaborate
2 Monitor Inform Consult Consult Involve
1 Monitor Monitor Inform Inform Consult
Table 5 - Engagement Strategies and Defnitions
STRATEGY DEFINITIONS
Track this stakeholder’s commentary in traditional and social media to see if their
Monitor
level of interest (or access to power) changes
Provide this stakeholder with relevant, high-level information about the project at
Inform
regular intervals / milestones
Obtain this stakeholder’s feedback on key project decisions that are relevent to
Consult
them
Involve Rely on this stakeholder’s expert advice when making decisions about the project
Partner with this stakeholder to develop alternatives and arrive at solutions that
Collaborate
are acceptable to the collaboration group
Empower Authorise this stakeholder to make specific decisions about the project

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STAKEHOLDER REGISTER As at 05/01/2021

1 Very high Moderate positive Collaborate 12/30/1899

<< Back to Register Mary Jones Get started>>

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES

COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES

Ref DATE NOTES ACTIONS OWNER

Unhide columns J-M to view the dropdown options and formulae

<< Back to Register Next Stakeholder >>

1 Very high Moderate positive Collaborate

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES

COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES

Ref DATE NOTES ACTIONS OWNER

<< Back to Register Next Stakeholder >>

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES

COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES

Ref DATE NOTES ACTIONS OWNER

<< Back to Register Next Stakeholder >>

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES

COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES

Ref DATE NOTES ACTIONS OWNER

<< Back to Register Next Stakeholder >>

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES

COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES

Ref DATE NOTES ACTIONS OWNER

<< Back to Register Next Stakeholder >>

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES

COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES

Ref DATE NOTES ACTIONS OWNER

<< Back to Register Next Stakeholder >>

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES

COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES

Ref DATE NOTES ACTIONS OWNER

<< Back to Register Next Stakeholder >>

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES

COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES

Ref DATE NOTES ACTIONS OWNER

<< Back to Register Next Stakeholder >>

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES

COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES

Ref DATE NOTES ACTIONS OWNER

<< Back to Register Next Stakeholder >>

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES

COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES

Ref DATE NOTES ACTIONS OWNER

<< Back to Register Next Stakeholder >>

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES

COMMUNICATION REQUIREMENTS COMMUNICATION PREFERENCES

Ref DATE NOTES ACTIONS OWNER

<< Back to Register Next Stakeholder >>

POSITION / ROLE LOCATION EMAIL WORK PHONE OTHER CONTACT(S)

STAKEHOLDER EXPECTATIONS STAKEHOLDER OPPORTUNITIES