1.People cannot interact with each other without ________.

A. Communication

B. Transport

C. Voice

D. Loudspeaker

2. “Communicare” is a _____ word.

a) French

b) Latin

c) German

d) Indian

3.Communication is a part of ________ skills.

A. Soft

B. Hard

C. Rough

D. Short
4.The _______________ is the person who transmits the
message.

A. Receiver

B. Driver

C. Sender

D. Cleaner

5._____________ is the person who notices and decodes and

attaches some meaning to a message.

A. Receiver

B. Driver

C. Sender

D. Cleaner

6.Message is any signal that triggers the response of a

_________

A. Receiver

B. Driver
C. Sender

D. Cleaner

7.The response to a sender's message is called _________.

A. Food bank

B. Feedback

C. Food

D. Back

8.___________ context refers to the relationship between the

sender and the receiver.

A. Social

B. Physical

C. Cultural

D. Chronological

9.___________ context refers to the similarity of

backgrounds between the sender and the receiver.
A. Physical

B. Social

C. Chronological

D. Cultural

10._________ refers to all these factors that disrupt the

communication.

A. Nonsense

B. Noise

C. Nowhere

D. Nobody

11.Environmental barriers are the same as ___________

noise.

A. Physiological

B. Psychological

C. Physical
D. Sociological

12.Our dress code is an example of _____________

communication.

A. Verbal

B. Nonverbal

C. Written

D. Spoken

13._______________ communication includes tone of voice

body language, facial expressions etc.

A. Nonverbal

B. verbal

C. letter

D. notice

14.Oral communication is the interchange of _____________

between the sender and receiver.

A. written messages
B. verbal messages

C. signs and gestures

D. cues and clues

15. In oral communication there is a possibility of immediate

__________.

A. Reaction

B. Response

C. Refection

D. Reset

16.Oral communication is better than written communication

for:

conveying facts and opinions

providing opportunity to refer back

saving time

conveying feelings and emotions

17.In oral communication, what matters most is:

 how you say it

what you say

when you say it

where you say it

18.Oral communication is also known as:

verbal communication

non-verbal communication

face-to-face communication

impersonal communication

19. White talking to friends you do not pay attention to the

skills of _____ Communication.

A. Written

B. Oral

C. audio

D. visual

20._________ Listening means learning through

conversation

A. Evaluative
B. Appreciative

C. Dialogic

D. Empathetic

21. The ___________is an exclamation mark.

A. ?

B. .

C. ,

D. !

22.The _____________speech is also called as reported

speech.

A. Direct

B. Indirect

C. Indefinite

D. Definite
 23.Reading comprehension means understanding a
________ text.

A. Oral

B. Written

C. Usual

D. Audio

24.Reading is a __________________ process.

A. Encoding

B. Listening

C. Decoding

D. Talking

25.To complete the function of the written word, we require:

A. two persons

B. one person
C. three persons

D. four persons

26.Which of them is required as a skill while reading

A. Ability to interpret

B. Knowledge

C. Reason for reading

D. All of the Above

27 . ICT stands for :

A. Inter connected Terminals

B. Intera Common Terminology

C. International Communication Technology

D. Information and Communication Technology

28. Which of the following is not the characteristic of a
computer?

A. computer cannot think at its own

B. computer is an electrical machine

C. computer processes information error free

D. computer can hold data for any length of time

29. LAN stands for:

A. Live Area Network B. Local And National

C. Local Area Network D. Large Area Network

30. Information and Communication Technology includes:

A. On line learning

B. Web Based Learning

C. Learning through the use of EDUSAT

D. All of the above

31.The principles of effective writing include:

A. clarity

B. Brevity

C. Brevity, clarity and accuracy

D. Accuracy

32.The method used to transfer information to far off places

instantly is called

A. Information technology

B. Language

C. Data

D. telecommunication

33. Letter, e-mail telephone are examples of __________.

A. Message

B. Feedback

C. Channel
D. Encoding

34.Any factor which disturbs, confuses, or interferes with the

communication of a message is known as

A. Noise

B. Inaccurate encoding

C. Inaccurate decoding

D. Disturbance

35.The message may be misinterpreted because of

_________.

A. Barriers

B. Distortions

C. Distractions

D. Noise

36. Which of these should not be avoided for effective

communication?
a) Noise

b) Planning

c) Semantic problems

d) Wrong assumptions

37.When is the communication process complete?

a) When the sender transmits the message

b) When the message enters the channel

c) When the message leaves the channel

d) When the receiver understands the message.

38. ______ is the first enemy of communication.

a) Noise

b) Clarity

c) Politeness

d) Completeness

39. Which of these must be avoided for effective

communication?

a) Sharing of activity

b) Listening

c) Ambiguity
d) Politeness

40. Which is the main barrier to listening?

a) Physical barrier

b) Linguistic barrier

c) Cultural barrier

d) Physiological barrier

41. Which of these occur because of difference in language?

a) Physical barriers

b) Linguistic barriers

c) Cultural barriers

d) Speech decoding

42.Communication without words is called

A. Non- verbal communication

B. Verbal

C. Oral communication

D. Written communication
43. Talking comes under which type of communication?

a) Verbal

b) Non- verbal

c) Written

d) Dramatic

44.Non-verbal communication does not involve:

words

space

silence

gestures

45.Positive gestures are body signals that make you look:

nervous

hurtful

relaxed

arrogant

46. Which of these is a main element of non-verbal

communication?

a) The volume of the speaker

b) Name of the speaker

c) Name of the listener

d) Age of the speaker

47.Giving non-verbal messages is:

Deliberate

A dramatic skill

Spontaneous

Tutored

In business, the purpose of writing is mainly to:

entertain

persuade

inform

Both inform and persuade

7.

__________ is not one of the 7 Cs of communication:

A. conciseness

B. correctness

C. clarity
D. character

8.

Human communication is essentially

A. perfect

B. imperfect

C. short-lived

D. emotional

9.

In business, the purpose of writing is mainly to

A. entertain

B. Both inform and persuade

C. persuade

D. inform

11.

In writing business letters, one has to be

A. dull

B. formal

C. conventional

D. friendly

9. Communication is the ______________ of business.

Backbone.

life blood.

nervous system.

both (1) & (2).

42.

It is important to consider proper _____ room where you are

giving your presentation.

A. Darkness

B. Lighting

C. Lightning
D. Ventilation

43. Important considerations in rehearsing a presentation are:

A  Timing and pace

B  Food and beverages

C  Audience

D  Attire
44. When using content from external sources in presentation
materials, it is necessary to include:

  Acknowledgments

  Copyright disclaimer

  Trademark symbol

  Citations and references

45.The presenter acts as the:

deliverer of the information

advocate of the information

supporter of the information

medium of the information

46.The three major elements of presentation do not include:

visual aids
 specific content

an audience

a presenter

47.The audience for a presentation consists of people who:

are confused in their purpose

are uniform in their level of information and purpose

are uninformed and lack a purpose

vary in their level of information and purpose

48.To be able to give a good presentation, a full rehearsal is:

audience based

useless

optional

necessary

49.Reading out a presentation is:

not allowed

helpful

allowed
 dull

A.

B.

C.

D.

A.

B.

C.

D.

A.
B.

C.

D.

A.

B.

C.

D.

A.

B.

C.

D.