Started on Thursday, 10 September 2020, 6:45 PM

State Finished
Completed on Thursday, 10 September 2020, 7:13 PM
Time taken 27 mins 57 secs
Marks 10.00/10.00
Mark 1.00 out of 1.00 (100%)

Question 1
Correct
Establishing the diagnostic relationship between the consultant and the relevant organisation members is
Mark 1.00 out
similar to forming:
of 1.00

Select one:
a. a friendship

b. a contract

c. a partnership

d.

a mentor/mentee relationship

Your answer is correct.

The correct answer is: a contract

Question 2
Correct
The overall average score on a questionnaire item has less meaning when samples are:
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of 1.00

Select one:
a. large and simple

b. large and complex


c. small and simple

d. small and complex

Your answer is correct.

The correct answer is: large and complex

Question 3
Correct
The knowledge and skills required to manage change do NOT include the ability to:
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of 1.00

Select one:
a. develop political support

b. motivate change

c. lead change

d. avoid changing too quickly



Your answer is correct.

 Your answer is correct.
The correct answer is: avoid changing too quickly

Question 4
Correct
A stratified sample may be more appropriate with:
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of 1.00

Select one:
a. many similar subgroups

b. simple random samples of behaviours

c. simple random samples of archives

d. many diverse subgroups



Your answer is correct.

The correct answer is: many diverse subgroups

Question 5
Correct
Establishing a diagnostic relationship requires:
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of 1.00

Select one:
a. meeting organisational members regularly

b. clarifying expectations between relevant organisational members and the consultant


c. gathering data with organisational members

d. getting to know the client one-on-one

Your answer is correct.

The correct answer is: clarifying expectations between relevant organisational members and the consultant

Question 6
Correct
Archival company data can often be useful in:
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of 1.00

Select one:
a. preliminary diagnosis

b. confirming the organisation development (OD) practitioner’s intuition

c. ensuring the information used is accurate and real

d. avoiding biases in the diagnostic process

Your answer is correct.

The correct answer is: preliminary diagnosis
Question 7
Correct The major problems with unobtrusive measures include:
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of 1.00 Select one:
a. competitive biases in performance information

b. access to data may be restricted by those resisting the intervention

c. inaccurate reporting by individuals

d. records may not include data in a form that is usable by the consultant


Your answer is correct.

The correct answer is: records may not include data in a form that is usable by the consultant

Question 8
Correct
The following is NOT a feature of successful feedback processes to establish ownership of the data:
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of 1.00

Select one:
a. an agenda or outline for feedback meetings

b. appropriate membership of feedback meetings


c. the group feels that working on the feedback data will have beneficial outcomes

d. clarification of the power possessed by the group

Your answer is correct.

The correct answer is: appropriate membership of feedback meetings

Question 9
Correct
The main techniques of data collection are:
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of 1.00

Select one:
a. questionnaires

b. interviews

c. unobtrusive measures

d. all of the above



Your answer is correct.

The correct answer is: all of the above
 Question 10
Correct
Which of the following describes the most widely used technique for collecting data in organisation
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development (OD)?
of 1.00

Select one:
a. individual interviews

b. questionnaires

c. group interviews

d. individual or group interviews



Your answer is correct.

The correct answer is: individual or group interviews

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