Professional Documents
Culture Documents
International Marketing Assignment
International Marketing Assignment
International Marketing Assignment
Assignment
The word logistics has its origin from Greek “logistike” which means the art of calculating. The
term logistics has evolved into the art and science of determining eminently concrete aspects of
business management, from transportation and packaging to warehousing and inventory
management. The term is much broader and includes not only all the activities related to the
physical movements of the goods, both upstream (procurement activities) and down stream
(sales) activities but also the management of relationships with suppliers and customers. Earlier
in this century, functions now grouped under the term logistics were part of marketing
International logistics is the process of planning, implementing and controlling the flow and
storage of goods, services and related information from a point of origin to a point of
consumption located in a different country. In ordinary language the same can be defined as right
product, at right place, in right time, and in right condition.
Logistical performance
The business marketer has a substantial role to play in optimizing logistics performance by
interacting with distribution channel intermediaries, customers, manufacturers and other areas of
the firm to facilitate tradeoffs that will bring cost and efficiency benefits to the firm.
Order conditions
By smoothening order patterns and preventing congestion in the logistics system customer
service can be maintained at a high level more economically.
1. Institution of minimum order sizes helps to ensure that the costs of small orders are avoided.
2. Using minimum reorder periods is another way of reducing small orders.
3. When technological or style obsolescence and perishability is avoided maximum reorder
quantities may be instituted.
4. Delivery to individual customers on designated specific dates, and days can improve
transportation efficiency
5. Customer cooperation can be won by agreeing on minimum lead times for ordering.
6. Incentive price discounts can encourage customers to order truck load and full container load
quantities.
7. By consolidating cargo small customers can be satisfied
Product adjustments
The physical characteristics of industrial marketers products have considerable impact on the
firms logistics.
1. High volume, low weight products fully utilize the space parameters of the logistics system
before the weight parameters.
2. Low volume and high weight products use up the logistics systems weight parameters first,
leaving excess volume available and unused.
3. For lowest cost and highest efficiency, the business marketers objective is to maximize
utilization of both capacity parameters,
4. Such logistics thinking has led to the wide spread change in packaging from glass to plastic
containers to reduce weight. This is an example of product adjustment, where a change is made
to the product to improve its logistical characteristics.
5. Many products are shipped and stored in knocked down condition to make a compact package
that is reassembled at the point of usage.
6. Product redesign for nesting or stacking is another product adjustment that can also achieve
Various steps are involved in execution of customer order efficiently. It starts with
1. Order collection.
2. Status reporting
3. Internal order communication
4. Credit checking
5. Order processing
INTERNATIONAL LOGISTICS
Inventory Planning And Management
Inventories include all tangible items held for sale or consumption in the normal course of
businessfor which the company holds title where they may be located. In other words Inventory
is the stock of items held to meet future demand. A company needs to maintain a level of
inventory whereinvestment is minimum but at the same time chances of stock out is also
minimum. When a companyachieves this objective, it is called Inventory Management.
Inventory costs are a constant concern of most business marketers for two reasons.
1. They are the second largest cost in distribution
2. They can add as much as 40% in extra cost per year to the value of goods being stored.
A business house can have various types of Inventories. In general any company does have five
types of Inventories.
1. Cycle stock
2. In transit stock
3. Safety Stock
4. Speculative Stock
5. Dead Stock
Cycle stock:
Cycle stock is Inventory required to meet basic demand under conditions of certainty. It is also
known as Transition Inventory. This is the Inventory currently under going transformation and
functions as a vehicle for profit generation. It can either be in the form of work in progress or in
the form finished goods. The finished goods transition Inventory can either be under going
quality check or could be in the process of being transported from the point of origin to the point
of consumption.
INTERNATIONAL LOGISTICS
In Transit Stock:
Refers to goods undergoing movement between fixed stock points such as warehouses.
The concept of in transit stock is important because of funds can be tide up while goods are
being transported.
Safety Stock:
Safety stock also known as buffer Inventory. This inventory is held over and above cycle stock
level to cushion against and anticipated shortages of supply or uncertainties of demands. Safety
stock levels are calculated on the basis of equating marginal savings of preventing stock outs to
marginal carrying cost of additional inventory.
Speculative Stock:
Speculative Stock is inventory in excess of normal requirements that is held in anticipation of
price increase. The objective of holding Speculative Stock is to increase profitability on the basis
of the change of value of the goods while they being stored.
Dead Stock:
Dead stock is inventory for which no demand has been registered for a specified period of time.
Inventory management is the sum total of those activities necessary for a acquisition, storage,
sale,disposal or use of material.
Inventory management is the practice of planning, directing and controlling inventory so that it
contributes to the business profitability. Inventory turnover is the measure of how well is the
business is managing its inventory. It shows how many times a year the inventory is turning
through the organization. Higher the turnover better for the organization.
Reasons for holding inventory
1. Catering to the needs of customer during sales fluctuations and other related problems.
2. To provide assurance on availability
3. To store in advance expecting movement in sales.
4. Flexible raw material scheduling.
5. To suit variations in production scheduling
6. To take advantage of favourable raw material price.
7. To manufacture material in economic run sizes.
Warehousing costs
The ware housing costs are primarily associated with
1. Land in the form of rental costs
2. Buildings in the form of rentals and rates
3. Storage and material handling equipment in the form of maintenance
4. Services in the form of electricity and rent
5. Labors in the form of pickers and packers
6. Supervisors in the form of warehouse management
7. Consumables in the form of various materials. Cost generally depends on volume and nature
of the material together with storage and handling methods employed.
In addition to the above factors, warehouse location, numbers of ware houses in the same area
also play in determining the costs.
1. Continuous flow
One of the prime objectives of transportation is to provide for the uninterrupted flow of products
from the producer through each node in the distribution network to the consumer. Transportation
in order to fulfill this objective ,must pursue ways and technologies to increase efficiency while
reducing cost of service.
INTERNATIONAL LOGISTICS
2. Optimize unit of cargo
Proper use of transportation requires that the cargo being transported effectively optimizes
transportation vehicle capacities. This principle seeks to ensure that transporters are utilizing the
best choice of vehicles ,material handling equipment and manpower that provide the best service
for the price.
Transportation objectives
1. Manufacturer should decide the service level that the company can offer based on the
expectations of the customer.
2. Costs incurred at which these services can be provided.
3. Level of flexibility and control over transportation activities
4. Trade off between customer service levels and costs.
.
The efficiency of the transport system can be measured by using the following tools
1. Customer perception measurement
This can be measured by a simple survey on efficiency in terms of order cycle time, information,
availability, quality and order fulfillment.
2. Best practice bench marking.
Companies use this measure so as to evaluate their efficiency with that of market leader and its
competitors. In this technique various transportation policies, processes and practices are
reviewedwith those of a comparable organization.
3. Custmer satisfaction measurement.
It measures the company’s ability to provide perfect order., that is ability to fulfill an order by
therequested rate ,with actual rate documentation and in perfect condition.
If a company finds variance in bench mark and actual performance then it takes corrective
measure to reduce these variations.
Transportation documents
Bill of Lading
A bill of lading is a fundamental international shipping document used in ocean transportation. t
is also referred as ocean bill of lading. it is a contract of carriage used for the shipment of
containers, automobiles, crates and any form of cargo that does not require the capacity of entire
ship .BOL is very important because it fulfills three roles in an international transaction.
1.it is a contract. the shipping company agrees with the shipper either the exporter /importer
depending on the terms of trade to transport merchandise from one port to another for a given
amount of money. it is a contract of carriage.
2.it is a receipt for the goods. when the shipping company signs BOL ,it is acknowledging that it
has received goods in good condition and everything seems in proper order. the shipping
company accepts the responsibility of goods till it reaches port of destination.
some times when the shipping company at the time of receiving goods it observes some thing
wrong in the package either in the form of rust or wet or some such problem it does not assume.
Responsibility, in such cases it issues BOL by mentioning clearly in writing what it has
observed. The BOL then becomes a soiled BOL or caused BOL. When BOL is given without
any comments and when the goods were received in good condition then such BOL is known as
clean BOL.
3.it is a certificate of title .the document that the shipping company will need to see to authorize
the release of the goods in the port of destination will also be BOL. the company which has the
original of BOL is considered to be the one to which goods belongs to. so it is a certificate of
title. There are two types of BOL in this respect.1.straight BOL where in the name is the
consignee is specified clearly.
4. to order bill of lading is the one in which the name if the consignee is left blank or the term to
order is written. that means the BOL is negotiable. in other words ,it allows the sale of the cargo
while it is at sea. This is a common occurrence notably in oil business.
Uniform BOL
The uniform BOL is a document which fulfills the same functions as an ocean BOL ,but it is
used either for inland transportation between the exporters place of business and the port of
departure or for land transportation between the exporter and a foreign customer. it is also a
straight BOL.
Intermodal BOL
This document is of a very recent origin because of the substantial increase in the number of
international shipments in which the exporter delivers the goods to a carrier who will arrange for
the transportation and delivery of the shipment until its final destination. since the shipment takes
more than one mode of transportation it is known as intermodeal shipment. this is also a straight
bol in most cases.
Charter parties
Whenever an exporter ships bulk quantities like oil, ore, grains, polymers, cement, sand, sugar
and so on an entire ships often necessary to accommodate the goods. In those cases the contract
between carrier and the shipper is called a charter party.
Packing list
A packing list always accompanies the shipment. it is a detailed document provided by the
exporter that spells out how many containers there are in the shipment and which merchandise is
contained in each container etcetera.
Shipper’s letter of instruction
A shipper’s letter of instruction is delivered to the shipping company if the shipper wants
specific steps taken during the transport of the merchandise.
Shipment of dangerous goods
There are such an extensive number of regulations that can affect a shipment of hazardous goods
so it is always best to entrust a specialized shipper to handle the paper work associated with such
a shipment .it is a complex process it understand various procedures, rules and regulations.
Manifest
Manifest is a document created by the shipping company, which lists the exact makeup of the
cargo.Its ownership, its port of origin and its port of destination. specific handling instructions
and so on.
IN
Modes Of Transportation
Diversity in air transportation is much smaller when compared to sea transportation. First
classification speaks on the passenger planes that carry cargo and exclusive cargo planes. second
classification speaks about regular cargo planes versus chartered cargo planes.
Passenger planes
Every passenger plane transports cargo in addition to the passengers carried on the main deck.
They carry the cargo generally under the belly and hence known as belly cargo. Most of this
cargo is loose that means it is not palletized. International cargo on passenger flights are
somewhat unreliable. This cargo is usually extremely urgent .it generally consists of machines or
computer parts ,necessary for the repair of a critical piece of equipment ,or small shipments of
fresh produce. The biggest hurdle is the maximum size the shipment could be. The main reason
is the size of the hold varies depending upon the plane used.
The second constraint is that there are many items that are not allowed in passenger planes. ,even
if they are acceptable for air transport. Another alternative of using passenger plane is boarding
the plane as on board courier. An employee of an organization can fly and can take courier as his
luggage. This is the fastest way of carrying cargo to get anywhere and is a service used for
carrying sensitive parts and critical documents. OBC business is substantial and it is the order of
movement of cargo in air industry.
Combis
Combis are passenger planes that are designed in such a way that freight is carried on the main
deck as well as in the belly hold. The main deck is split at some point in the middle of the air
craft with the front portion of the plane is reserved for passengers and aft portion is reserved for
freight. Some air crafts are designed in such a way that this partition is mobile depending upon
seasonal fluctuations.Most of the combis are large planes which are necessary for non stop
passenger travel to remote areas of the world. For shippers combis present an advantage in that
size limitations faced in passenger crafts will not be there. The main deck has a greater weight
capacity. It can accommodate palletized and containerized cargo. More over the cargo can be
secured on to the plane with slings to prevent damage caused by movement within the plane.
INTERNATIONAL LOGISTICS
Air freighters
Most air freighters are liners that means they operate on a regular schedule. The freighter is
equipped with a roller deck. A roller deck is a main deck equipped with rollers which allows the
palletized or container cargo to be pushed in to the craft., either through the oversize side door or
through the nose of the air plane. The cargo once inside can be secured through hooks and slings.
Charters
The goods that are very urgent and the parts that are essential for assembly line and that are to be
there just in time required to be transported by small air crafts When goods cannot be transported
by available cargo planes because of non fitment and if they are too heavy or too large the
shipper will charter a heavy lift cargo plane to accommodate the shipment when goods need to
be delivered to a location where regular air service is not available charters can be utilized.
The strategy for international logistics has to be set in the context of how a company competes as
a business.’’We have a highly leveraged business model based on product leadership,’’ says the
senior vice president of operations for a mid size high tech winner.’’We need a logistics strategy
that supported our corporate strategy. For us,this meant outsourcing logistics to a domain expert
and creating an international distribution network that was simple ,visible,accountable.’’The
logistics strategy must envision the future but action needs to be taken on the
discreet,foundational components.These elements include such areas as ocean contract
management,trade compliance and visibility.For instance,automating the trade compliance
process lays the groundwork for better total landed landed costing and margin
management,smarter sourcing and inventory management decisions,and fewer supply chain
delays.The other aspect of a sound international logistics strategy is that it needs to be built for
flexibility.’’Expect and prepare a foundation for change,’’says the vice president of global
logistics for an apparel company.The next core competency is focusing on the speed and velocity
with which the results of new logistics strategies can be executed.
Unlike domestic logistics, it’s impossible to “go it alone”in the international arena.Best practice
winners are figuring out new ways to synchronize activities and increase visibility and control of
processes with custom brokers,freight forwarders,ocean carriers,logistics service providers, and
others.These companies are leveraging the skills and technology of partners to achieve cost and
lead time benefits.”Rather than displace our brokers we want to automate our interactions,’’says a
logistics manager.
Two of the best practice winners embraced total logistics outsourcing.’’don’t do outsourcing for
the sake of outsourcing,’’says an executive of one of the winners.’The strategy needs to take into
account the complexity of the products and business model or it will fail.’’In case of
outsourcing ,instead of going with the lowest contract cost,best value proposition should be
preferred.
GISTICS