Esraiel D.

Chandler
(619) 534-5616
esraielchandler@gmail.com
Education

M.Ed. School Counseling/PPS - University of Southern California May 2021

Los Angeles, California

B.S. Business Administration - Columbia College July 2013

Columbia, Missouri

Summary of Qualifications

• Experienced advocate in providing counseling to members of the VA Disability Compensation Eval. System.
• Strong analytical problem-solving skills.
• Proven effectiveness in coordinating and working with teams.
• Adept cross-cultural communication skills.
• Proficient in Microsoft Word, Excel, and Internet Research.

Professional Experience

Veterans Claims Analyst - California Department of Veterans Affairs (CDVA) September 2016 – Present
San Diego, California.

• Demonstrated experience and knowledge of processing and preparing plan of action for client’s appeal
cases before the Board of Veterans Appeal.
• Gathered data to analyze effectiveness of Web Software Application related to business administrative
operations.
• Collaborated and created CDVA Academy curriculum, a veteran advocate, certification program.
• Taught 60 County Veteran Service Representatives to provide adequate advocate services to veterans,
and family members.
• Used qualitative analytical techniques to identify performance challenges in communication between third
party organization to improve quality control and relations.

Veteran Claims Representative II – CDVA September 2014 – September 2016

Interim District Manager - CDVA February 2014 – September 2014
Veterans Claims Representative II - CDVA September 2013 – February 2014
San Diego, California.

• Taught and implemented a system-wide case management software program.

• Veterans Advocate: Counseled clients on the processes required to be eligible for benefits to meet client’s
social emotional, and social economic needs.
• Experienced in gathering and interpreting data preparing measurable weekly Statistical/Financial Reports
to meet client’s needs.
• Provided direct support and information to the Regional Director in San Diego, and Oakland.
• Case managed a caseload of over 1000 clients to ensure quality and equitable service.
• Created claim-processing action plans to ensure claims continue to move forward through actionable
development.

Federal Work-Study – U.S. Department of Veteran Affairs January 2011 – July 2013
San Diego, California.

• Executed administrative and record management.

Military Police Officer - United States Navy (Active Duty) November 2003 – October 2010
• Completed de-escalation course “Verbal Judo”.
• Awarded Blue Jacket Sailor of the Quarter Award for Outstanding Performance.

School Counseling Internships

School Counseling Intern, Memorial Preparatory School (K-8) January 2020 – May 2020
San Diego Unified School District
Barrio Logan, San Diego, California.

• Developed kindness and wellness group sessions.

• 100 hours of practicum experience.
• Utilized California School Dashboard.

School Counseling Intern, Glen Alta Elementary School (K-6) August 2020 – December 2020
Los Angeles Unified School District
Los Angeles, California.

• 300 hours of fieldwork experience.

• Experienced facilitating small group Grief Counseling.
• Utilized My Integrated Student Information System, Schoology, and My Professional Learning Network.

School Counseling Intern, Oak Valley Middle School (6-8) January 2021 – May 2021
Poway Unified School District
Poway, California.

• Experienced in Master Scheduling.

• Facilitated Black Student Union student Club.
• 300 hours of fieldwork experience.
• Utilized Synergy, Canvas, Novell, and other district & counseling related resources.

Volunteer Experience/Services

• Co-facilitated USC Diversity Equity Inclusion session.

• Participated in Research Study: Racialized Experiences of Black Students in Master’s Degree Programs at
Predominantly White Institutions.
• Volunteered at Rock Church Kids: Lead study groups for children between ages 6-11 years old.

References

Mr. Jocbethem Tahapary, PsyD (Candidate)

School Counselor – Oak Valley Middle School
Poway Unified School District
San Diego, California 92127
Cell: (619) 990-7122 Email: jtahapary@powayusd.com

Mrs. Brenda Mack

School Counselor – Glen Alta Span School
Los Angeles Unified School District
Los Angeles, California 90031
Telephone: (323) 223-1195 Email: bxm2343@lausd.net

Dr. Eunice Humphrey

Adjunct Professor – University of Southern California
Los Angeles, California 90089
Cell: (240) 423-1738 Email: euniceh7@usc.edu