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Courtyard By Marriott,

GORAKHPUR

F&B CONCEPT PRESENTATION


DESIGN DEVELOPMENT OPERATIONS

©2019 Marriott International, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY – May not be disclosed or distributed without the express written permission of Marriott International, Inc
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Courtyard By
Marriott, Gorakhpur

THE DIAGRAMS, SKETCHES, AND IMAGES IN THIS MANUAL ARE INTENDED TO


ILLUSTRATE CONCEPTS AND OPERATIONAL REQUIREMENTS; THEY ARE NOT
MEANT TO DICTATE THE HOTEL’S DESIGN AESTHETIC OR ACTUAL DESIGN DETAILS.
KITCHEN EQUIPMENT LISTS ARE INDICATIVE, KITCHEN CONSULTANT TO DETAIL
OUT THE SAME BASED ON ACTUAL SPACE AVAILABLE AND TECHNICAL
REQUIREMENTS.
INDEX
Courtyard by
Marriott
GORAKHPUR Resort

All Day Dining 100


KAE – Destination Bar 60
Lobby / Deli 20

12
THE COURTYARD
LOBBY LOUNGE
COURTYARD BY MARRIOTT, Gorakhpur
Courtyard by
Marriott Gorakhpur

THE COURTYARD

SMART COMFORTABLE VITALIZING

18
CONCEPT THE COURTYARD

The Courtyard fuses functionality, aesthetics, technology, and


the right mix of service to offer guests the perfect control of
their environment.

Well-being meets style in this 'living space' that provides flexibility to


work, relax, eat, drink, and socialize. A casual food retail is adjacent to
the residential style front-of-house bar and is ideal for guests who want
to have a quick bite on the go or who want to enjoy a quick coffee before
a meeting. The beverage offering ranges from fresh juices and coffee in
the morning to evening.
Creating more than a space to pass through, the Courtyard generates a
connection with guests. The airy bright environment creates a relaxed
and comfortable feel and invites guest to sit back in a coffee shop
inspired setting.

19
CULINARY THE COURTYARD

The Courtyard is the perfect spot for a quick snack or light meal. Having
the option to either take away or to have them heated up and enjoyed
right on the spot, the Courtyard offers all the flexibility guests desire.

The Deli counter offers a selection of Indian and Western food items. Guests can
choose from an assortment of fresh salads, wholesome paninis and pre-cut fruits or
have the option to indulge in more local dishes
Congee with an assortment of different toppings.
- Indian inspired savory pastries and puffs
- Sandwiches using local and seasonal products.
- Local and western salads & selection of homemade dressings.
- Noodle bowls & noodle soups.

Kitchen Design
- Back-of-house pantry.
- Counter displays a variety of homemade pastries, sandwiches and signature
items.

20
CULINARY THE COURTYARD

21
BEVERAGES LOBBY LOUNGE

22
AMBIENCE & THE COURTYARD

DESIGN

The whole ambience is fresh and welcoming in a modern and


residential style look.

- Soft and bright atmosphere. Moveable spot lighting integrated in


ceiling. Retail fridge is well lit. Candles to create warmth in evening.
Understated hanging lights where applicable.
- Communal table with electricity outlets.

Audio Visual & Entertainment


- Digital directional signage.
- Lounge music provided by music consultant.

23
SEATING THE COURTYARD

The Courtyard has approximately 20 seats. A mix of seating


style and heights creates the different atmosphere for various
usage: whether it is to enjoy afternoon tea with friends or to
have a quiet corner to finish up some work.

- Sofa style seating across the space with lounge seating options.
- Public seating near power plugs.
- Sleek yet comfortable arm chairs.
- Communal table with high stools.
- Residential style coffee tables with possibility of displaying
books/artifacts.
- Small round coffee tables for deuce seating.

24
OPERATING THE COURTYARD

EQUIPMENT

Tabletops / 5SU
- Simple white crockery and flatware. Italian coffee cups.
- Salads, sandwiches, noodles come in takeaway packaging. Newspaper
wrapping paper for sandwiches.
- Sugar, napkins and disposable cutlery corner with branded sugar packets and
paper napkins.

Uniform
- Urban casual uniform with shirts, black pants, canvas shoes and apron.

Menus & Collaterals


- Menu is on large blackboards with different fonts.

Takeaway Packaging
- Branded takeaway packaging is distinctive.
- Cardboard salad, noodle and soup containers with original graphics. Cardboard
coffee holders for taking away several coffees.

25
Courtyard by Marriott
All-day-dining concept, Asia-pacific

©2019 Marriott International, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY – May not be disclosed or distributed without the express written permission of Marriott International, Inc
Courtyard’s F&B strategy for Asia-Pacific evolves around
an integrated bistro, bar and grab & go. The identity of the
bistro takes that of a modern bakery with activated F&B
elements up front. The footprint is efficient but the F&B
identity focused and bold.

Courtyard’s restaurant & bar uniquely blends the modern


“fast to go” food with a contemporary deli. International
bakery and salads mix with locally trending & sourced
cuisine and artisanal coffee and craft beverage.

Two models are introduced, one for layouts with a


restaurant adjoining the lobby and one located
independently. Restaurant design is considered into detail
and a prototype for both urban as resort hotels is in
development.

Additional specialty bar or restaurant concepts may be


developed if market demand or hotel scale support this.

The Lobby Lounge at Courtyard by Marriott


GORAKHPUR is operationally supported from this
venue.
Concept & zoning
Concept.

Concept overview
The Courtyard restaurant & bar concept takes inspiration of
modern international bakeries influenced by the culinary depth
of Asia-Pacific.
This compact restaurant and bar with grab & go component
has as distinguishing F&B feature an upfront finishing bakery,
combined coffee bar and grab & go and open a la carte kitchen
that serves as live station and hot buffet during breakfast.
• Perfect blend between an artisanal café and contemporary
Asian bistro
• Home cooking but with the substance of health focused
cuisine and great attention to ingredients and dietary
friendly offerings
• Utilization of space and interior design to exhibit live baking
& cooking
• Bar, bakery & pastry are arranged at the front of the
restaurant to attract take-away clients
• Sensible approach to environmental sustainability in design
and operation

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 29
Operation.

Operations concept
The operations concept is one of efficiency and consolidation
that leaves capacity free to put F&B on show.
• Two models are developed, urban hotels combine Lobby
bar, Grab & go and restaurant
• Resorts hotels combine restaurant and grab & go with a
pool/ resort bar function

• The restaurant opens all-day


• Lunch & dinner – a la carte, plated only. Breakfast is served
buffet style with live kitchen
• Live, freshly-made bakery is provides fresh bread
throughout the day
• Take-away evolves around bakery up front and full take
away meals from the hot kitchen. Order buzzers are used to
deliver efficient service.

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 30
Zoning.

Hotel
lobby

Bar / retail
Café + bar
Resort zoning seating
In resort projects where the all-day-dining restaurant is located
away from the lobby, the café + bar forms a casual café. Ideal
placement is adjacent to an outdoor resort area to fulfill the
Kids
pool bar function for compact resorts. zone
Indoor
This layout has additional al fresco seating options and a zone Al fresco seating
for children to find engaging entertainment. seating Live
*In-room dining to be connected to back of house kitchen but
bakery
publicly accessible for pick-up.

Cold wall

IRD* BOH
Open
Kitchen

Physically accessible
Visual connection

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 31
Design features
Design features.

Bar & go
Bar & Go cleverly integrates a coffee bar, beverage bar, grab &
go and communal table. Here guests can take beverages and
bakery on the go and the barista skillfully prepares coffee on
order for breakfast and a la carte service. Come evening the
beverage identity shifts to draft & craft beers, wines and
cocktails.
Smart design detailing like beverage and glassware trolleys and
a table that doubles up as bakery buffet (AM) and communal
table (PM)
Equipment requirements (to be adjusted locally):
• Ambient & refrigerated glass showcase
• Refrigerated well for beverage (urban only)
• 3 - Groups semi automatic coffee machine, grinder, knock
box, Puqpress (option to double up or add BOH operation
for larger hotels)
• Under counter hot water boiler
• Cocktail station, sink, rinser, blender, slow juicers
• Turbo oven / panini press (urban only)
• Water faucet (still / sparkling)
• Ice machine (cubes)
• POS + cash drawer
• Refrigeration, freezer
• Recycle bins
• Pick-up drip tray + space

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 33
Design features.

Live bakery
This glass enclosed bakery, placed up front in the restaurant
design, has all the facilities for bakery preparation for the a la
carte and grab & go offering of the restaurant.

The prominent placement recognizes that high quality bread


and bakery is a inherently Asia adopted trend with many local
expressions. During breakfast the baker fills up the communal
table / bakery display with the freshest bread and pastry.
Equipment requirements (to be adjusted locally):
• Handwash sink – by ID
• Waste bin
• Workbench 1200 x 900 – material spec by ID
• In-Store Baking oven (I.e. MKN spacekombi / MIWE Cube
Air / Wachtel Thermico Plus)
• Baking tray storage shelf underneath the oven
• 1 induction hob, built-in
• Table top mixer (kitchen aid 3l) domestic
• Undercounter fridge 2 door
• Parking bay for a bakery trolley.
• Microwave
• Food processor
• Crepe machine
• Waffle iron
• Smaller items like airgun, handheld blender
• Extra shelves for OS&E / trolley

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 34
Design features.

Open kitchen
The open kitchen strengthens the F&B identity and improves
operational efficiency. The kitchen functions as a la carte
kitchen for the restaurant & bar throughout the day and as live
station + buffet during breakfast. Both the cold and western +
Asian hot kitchen are integrated here. Fuel source for the
kitchen is electric and solid fuel only.

Equipment requirements (to be adjusted locally):


• Hot western cooking range (induction/ electric)
• Asian cooking range (induction/ electric)
• Refrigeration
• Freezer
• Recycle waste bins
• Waste bins
• Combi-steamer
• Noodle live station (electric)
• Induction egg station (2x)
• Hot plates with heating lamps 4x 1 m
• Induction unit (Incogneeto) 3x for soup, dim sum & congee

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 35
Design features.

Cold wall
The cold display, vertically efficient and visually appealing is a
breakfast only component and contains all the space needed to
display a wide variety of cold breakfast dishes. Like large bowl
salads, cut & whole fruit and dairy dishes.
Equipment requirements:
• Vertical refrigeration with remote compressor (water
cooled) – stainless steel frame & glass doors
• Space for plates (vertical)
• Pocket doors to conceal the refrigeration after breakfast

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 36
Design features.

Pantry shelves
Located throughout the restaurant are sets of exposed wall
shelving with the most common dry goods used in the food
preparation by the culinary team. This space efficient storage
introduces another F&B focal point to the restaurant.

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 37
Ambience & design
Ambience & design.

Resort
The resort direction follows a similar design identity and
approach as the urban version but introduces different
materials with a stronger sense of place.
Greater attention is given to the use of natural materials, use of
natural light and introduction of permanent, live plants.

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 39
Ambience & design.

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 40
Ambience & Design.

Audio
Audio system designed by qualified AV consultant keeping in
mind the below requirements.
• Smaller satellite type speakers with subwoofer support are
recommended. Required output is 50Hz to 18kHz (-3dB)
40Hz to 20kHz (-10dB), with a full power continuous sound
level (dBA, @1.2m above FFL) 85dBA (Continuous) 91dBA
(Peak)
• Speaker brand selection from MI AV Design Guide
Appendix 2
• Design coordination is required to architecturally integrate
subwoofers
• Music Selection from internet connected & periodically
updated source by Music Concierge or Music Styling
• Genre: Upbeat café jazz

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 41
Ambience & Design.

Acoustics
Acoustics is the area of specialized designers and is critical to
the guest experience. Below are general points to consider by
both the Interior Designer as acoustic consultant, coordination
early into the design process is key to success.
• Design for no more than 1.5 seconds reverberation
throughout

• Minimize large expanses of hard, flat, parallel surfaces


(floors, ceilings, and walls). Provide creative absorptive
shapes and levels, textures, and forms
• Select a range of absorptive materials, since different
sound frequencies get absorbed by different materials at
varying rates
• Consider applying acoustical plaster in hard ceiling areas
when acoustical wall treatment is not an option
• Provide natural diffusion with typical treatments and design
elements - bookcases, back-bars with bottle displays,
shelving with artefacts
• Consider adding diffusive materials and surfaces such as
sculptural art, brick, timber, and stone relief walls

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 42
Food & beverage
Food.

Overview
The menu is a combination of Indian regional gastronomy and
trending international café cuisine adopting wellness trends.
• Plant-based and gluten free cuisine is incorporated and
given similar attention as other cuisine
• Ingredient sourcing is responsible and local, minimizing
carbon footprint

• The open kitchen serves as hot and cold a la carte kitchen


during the day, and as live station & buffet during breakfast
• Bakery and desserts are made at the live bakery, visible to
all guests and during breakfast, setup as vertical bakery
buffet
• Dishes are served in large and smaller portions. No
separation in the menu between appetizers and mains dish
categories
• Set menus tailor the lunch experience to anticipate market
demand
• All food is suitable for take away but pastries and
sandwiches are specially prepared for take away display in
urban markets

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 44
Food.

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 45
Food.

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 46
Food.

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 47
Beverage.

Overview
The beverage concept is focused and high-quality. Quality over
quantity.
• Coffee is freshly prepared barista style coffees with
different milk options (+ non-dairy), loose leaf (iced) teas,
fresh & slow juiced juices and natural smoothies
• Beer is bottled and craft with local draft beer if market
demand is present
• Wines, available by glass and bottle, where available,
organic
• Sparkling and still waters are filtered and tapped on-site
• Cocktail recipes are classic and the menu is focused, spirit
forward cocktails are bottled and optionally, aged
• Premium Alcohol and spirirts

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 48
Take-away.

Overview
The take away offering are developed around the same
principles as the rest of the menu. Local bistronomy, health
based international cuisine and bakery as hero.
• Freshly baked off pastries, bakery and sandwiches
• Complete restaurant dishes tailored for take-away
• 3rd wave coffees and gourmet teas

• Both freshly prepared as responsibly packaged cold


pressed juices and smoothies
• Canned cocktails, craft beers and wine as contemporary
variety of take away beverages that drive upsell
• Care is given to eliminate single use plastic out of the waste
stream. Use of PLA alternatives, glass and waxed carboard
replace plastics
• Service is assisted by order buzzers to prompt guests when
their order is ready for pickup

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 49
Beverage.

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 50
Fine detail
Fine detail.

Operating supplies.
Operating supplies mirror the bakery focused concept and have
a simple, natural aesthetic
Take-away boxes and other single use items are at minimum
recyclable under industrial standards or home recycling (PLA,
recycle content paper, carton).

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 52
Fine detail.

Uniform
Bakery chef’s inspired uniform for kitchen & service teams.
Light shirts with naturally cotton fiber and durable, dark apron.
Off-white sneakers

Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 53
Courtyard by Marriott restaurant & bar strategy.
Design Development Operations, Asia Pacific.

54
KAE
Destination Bar

MARRIOTT INTERNATIONAL
LOCAL FRESH

ACTIVE CASUAL
FOOD STORY
57

This story is all about the passion of the chefs across India and
the hunger to be the best. Chefs have the passion and
motivation to go to different states to learn from the best.

Their migration back home has become the ultimate goals,


where they settle down and perfect the game .

In celebration of those migrating chefs with the ultimate passion


for ingredients and food

We call them the homegrown chefs

This destination takes inspiration from the above and the natural
beauty and diversity of India . KAE offers a way for the guests to
experience all the rich spices and flavors of Indian cuisine.

MARRIOTT INTERNATIONAL
BEVERAGE
58

CONCEPT
KAE is an activated, flexible and stylish bar offering dazzling
panoramic views of Gorakhpur’s skyline. Chill to the grooves
and beats of house music while savoring gourmet snacks, fresh
botanical-infused spirits, wines and signature cocktails whipped
up by the resident mixologist. Unique spaces surrounding the
bar offer elevated parties and private dining to its guests.

During the day KAE is the destination for fresh herbal infusions
and light cocktails made from botanicals. More vibrant at night,
inventive and inspired cocktails are skillfully mixed by expert
bartenders.

The ambience is dominated by a minimal linear bar, a lively


green atmosphere with a large diversity of edible plants, a
comfortable lounge seating area and a hidden infusion lab.

An outdoor area is available with comfortable sitting and niches


around the rooftop garden.

MARRIOTT INTERNATIONAL
FOOD &
BEVERAGE
CULINARY
61

Comfort Indian dishes and food combinations from across


the country.

The chefs recreating local dishes and reinterpreting age-old


Indian traditions and modern day comfort favourites.

The kitchen presents the classic yet unexplored charm of


India’s diverse regions,

Dishes are served in small and large plates to share .

The cuisines varies from all corners of India

MARRIOTT INTERNATIONAL
MENU SAMPLE

Bar Tasters Small Plates Large Plates


Kasundhi Salmon Tartare, Bombay Duck Pindi Channa, Amritsari Kulcha, Mutthi Pyaz Butter Chicken Bowl, Garlic Naan, Circa Pyaz

Gondhoraj Rock Shrimps, Tamarind Glaze Mutton Seekh Kebab, Lemon Butter, Khameeri Martban Gosht, Ghee Pulka, House Salad
Naan
Mustrad Oil Poached Free-Range Chicken, Nihari Gosht, Khameeri Roti
Churmur Jar Prawns Puli Munchi, Neer Dosa, Toasted
Cocnut Chutney Sukhhi Boti, Makhhan Dal, Pudhina Paratha
Quinoa Bhel, Hass Avocado with Crispy Kale
Bombay Sandwich, Sev, Bhavnagari Chilli , Pathuri Machh, Gobhindo Bhog Bhaat
Truffle & Fresh Mozarella Kulcha, Nolen Gurh Tomato Saar
Tomato Chutney Goan Prawn Curry, Brown Rice
Chorizo , Poie, Tomato Kachumber Sorson Maach, Ghee Bhaat, House Salad
Edamame Mascarpone Hummus, Roomali
Crisp Dimer Devil, Vegetable Chop, Kachumber DaL Bati Churma Sampler
Crispy Soft-Shell Crab, Curry Leaves, Radhuni Moong Dal Kedgeree, Kurkuri Okra, Baby
Seeds Spinach Fritters
Khaman Dhokla Chaat Sarson Ka Saag, Makki Roti, Organic Gurh

62
64
65
BEVERAGE
66

KAE specializes in creative cocktails and infusions freshly


mixed at the bar using hand picked botanicals from the
vertical herb garden. The cocktail list has been compiled by
internationally-acclaimed mixologists, and features the full
range of contemporary skills and techniques in cocktail-
making, from mixology to house infusions and barrel-aged
concoctions. Behind the bar, an impressive infusion lab
serves simple mixers directly off the shelves, showcasing the
process behind each drink. Guests are entertained by the
flair that takes the experience to an other level.

Expert mixologists, creating interactive and playful drinks.


The bar allows for a complete experience with all beverage .
preparation being delivered ‘front of the house’

Signature drinks
- Quince palinca, quince flower esprit, vermouth blend,
bitters
- Jasmine gin, wormwood aperitif, seaside tonic, soda
- 70’s inspired Wyld Tea paired with four botanical
cocktails and treats.

MARRIOTT INTERNATIONAL
68
69
GIN TROLLEY
71

The Gin trolley features a wide range of gin and homemade


dried fruits for garnishes. Making the lobby bar a unique place
to discover innovative drinks.

Signature Gin & Tonic

- Hobarts gin & cucumber

- Kangaroo island & violet liquor

- Gin fizz & golden fizz

- Bombay & grapefruit

- Elderflower gin & tonic

Trolley design

- Simple and elegant trolley with a copper panel design.

MARRIOTT INTERNATIONAL
THE
HOSPITALITY
SERVICE
73

STYLE

The associates are trained to amplify the anticipatory


service, an exacting level of personalized care embraced by
every employee.

Our associates blend talent, discipline and craftsmanship to


create outstanding experience , combined with an artisan
experience which is unique, simple and luxury.

Bartenders are masters of their craft and able to recommend


the best cocktail fitting to the guests wishes.

MARRIOTT INTERNATIONAL
AMBIENCE
DESIGN
75

The design seamlessly blends the classic with the


contemporary at the rooftop. The glass roof and large windows
open the space. The subtle balance between wood and metal
gives this place a lively atmosphere.

The space is anchored by an Island bar and live kitchen.

An outdoor lounge area add to the relaxed atmosphere.

MARRIOTT INTERNATIONAL
77

MARRIOTT INTERNATIONAL
LIGTHING
78

The overall lighting scheme during the day at KAE is clear and
bright with floor to ceiling windows. At night, dramatic and
suffused lighting created by suspended light bulbs and pin
spots on tables, bar and distillery lab. Lighting plays at night
with the plants to create interesting reflections and shades.

MARRIOTT INTERNATIONAL
AUDIO
79

Deep house and lounge music getting more vibrant towards the
night.

An array of high quality and full range ceiling flushed speakers


and sub-woofers, evenly spaced to create high intelligibility, low
distortion, wide frequency response, wide dynamic range and
even, direct sound coverage.

A DJ booth may be factored within the outdoor lounge deck

MARRIOTT INTERNATIONAL
ART & DECORATION
80

KAE destination bar area further features Botanist inspired


decoration such as large clear glass vases; laboratory style
decoration with vials and flacons. Plants, colorful flowers,
botanicals and vertical gardens.

MARRIOTT INTERNATIONAL
FINE DETAIL
TABLETOP
82

Simple white floral decorated ceramic plates and bowls. Eating


utensils are basic but from high quality. Napkins are held in
rustic green metal ring.

MARRIOTT INTERNATIONAL
UNIFORM
83

Uniforms are comprised of bright brown colored leather apron


with lateral and central pockets.

MARRIOTT INTERNATIONAL
SEATING
84

Capacity
• As per FCS

An eclectic mix chairs/sofas or benches depending on the area.


Black wooden/glass tables. Both square and round tables;
private room with slightly more distinguished décor. Open
spaces with decorative rugs and lounge chairs.

MARRIOTT INTERNATIONAL
GLASSWARE CHINAWARE CUTLERY

MENU
POOL BAR
POOL BAR CONCEPT
COURTYARD BY MARRIOTT Gorakhpur

©2017 Marriott International, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY – May not be disclosed or distributed without the express written permission or Marriott International, Inc
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

SOOTHING REFRESHING CASUAL

100
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

RELAXING CASUAL COMFORTABLE

101
CONCEPT
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

Located outdoors, the poolside bar is a casual destination


inviting guests to let their senses submerge in the
surrounding nature. Plenty of sun loungers are available to sit
back and relax next to the poolside whilst enjoying some
refreshing cocktails and snacks.

Open from the morning until the evening, the pool side bar focuses on
refreshing concoctions, light-bodied wines, home-made iced teas and
cool beers. A limited menu featuring classic bar snacks and locally
inspired nibbles is available all day.
The bar has a relaxed, contemporary look and follows the overall design
of the hotel. Different seating arrangements and upbeat lounge music
create a social, buzzing and fun ambience.

102
CULINARY
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

The food offering is kept simple and ideal for sharing or to


accompany a drink. The key items on the menu Asian influenced
snacks which embrace the relaxing and laid-back atmosphere
of the venue. Some all-time favorites such as club sandwiches,
Le Meridien samosas, and Caesar salads are also available.

Signature food
- Pepper crusted bacon cheeseburgers with French fries
- Fish and chips
- Chicken satay with peanut sauce
- Seafood spring rolls
- Ice cream
- Chicken nuggets

Kitchen design
- Small back of house pantry.
Key equipment
- Turbo chef oven; double-tank fryer.

103
CULINARY
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

104
CULINARY
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

105
BEVERAGES
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

The pool bartender concocts refreshing and fruity cocktails to


sip by the pool or to pair with food. Hand picked selection of
white and rose wines and local craft beers on draft or by the
bottle are also available. Every hour, a round of freshly blended
smoothies or milkshakes are offered to guests lounging by
the pool.

Signature drinks
- Homemade iced teas, fresh fruit smoothies, mango lassi, sangria jugs
- Craft beers
- Rose & white wines
- Tropical Rise: Lychee liqueur, watermelon juice, lime juice, sugar
syrup, basil leaves
- Rose Velvet: Monsoon Valley sparkling rosé, Tanqueray, crème de
cassis, lemon juice, elderflower

Bar design
- Contemporary sleek designed front of house bar.
Key equipment
- Cocktail unit, juice extractor, ice-machine, blender, wine coolers,
Champagne buckets.

106
BEVERAGES
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

107
AMBIENCE &
Courtyard by
Marriott Gorakhpur,
India

DESIGN
POOL BAR

Contemporary and relaxed design. Modern and sleek front of


house bar with back bottle and fresh display. Comfortable
lounge chairs and sun loungers are distributed throughout the
space inviting guest to sit back and relax. Some bistro style
seating arrangements are ideal for guests who want to enjoy
a quick bite in a casual and inviting setting.

Lighting
- Naturally lit during daytime. Floor lanterns, floor spot lighting and
candles create a dimmed and romantic atmosphere in the evening.
Art & decorative items
- Co-ordinate with I.D. and art consultant. Minimalistic artifact.
Audiovisuals & entertainment
- Casual lounge music during the day and upbeat pop music in the
later hours of the day.

108
AMBIENCE &
Courtyard by
Marriott Gorakhpur,
India

DESIGN
POOL BAR

109
SEATING
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

Capacity
- As detailed in the ‘Facilities Criteria’.

Seating style & table arrangement


- Mix of comfortable loungers and pool side seating. Cushions.
- Mostly deuce and four top tables.

110
OPERATING
Courtyard by
Marriott Gorakhpur,
India

EQUIPMENT
POOL BAR

Tabletops / 5SU
- Simple white crockery. Simple flatware. Wine
coolers. Olive oil, salt and pepper
centerpiece. Placemats. High quality
glassware and chinaware.

Uniforms
- Blue polo shirt and shorts. Boat shoes.

Graphics & collateral


- Simple, chic menu - waterproof for pool side.

Botanicals
- No botanicals.

111
CONCEPT
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

The Pool Bar is the perfect location for after-work drinks,


a lazy afternoon by the pool or simply to relax & unwind with a
refreshing drink and wholesome meal.
Dishes are served as small bites, shareable between friends and
predominantly of Asian & Indian origin.
A selection of alcoholic and non-alcoholic cocktails, wines and beers is
offered. Signature cocktails are refreshingly inspired by Indian sourced
ingredients, or supplied by local producers.

112
BEVERAGE
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

A focus on fresh cocktails using non-


traditional, Asian inspired ingredients.
Each cocktail will take you on a different
journey and experience.
Signature drinks
- Chrysantini: Beafeater 24, homemade
chrysanthemum syrup, lemon juice
- Gorakhpur style Gin & Tonic
- Wines
Bar design
- A main bar by the pool with bottles and fresh
fruit on display. Coconut water counter.
Key equipment
- 3 compartment ice well, juicer, blender, fully
automatic coffee machine, speed rail, ample
lockable storage cabinets, bar freezer,
dishwasher and ice machine as part of the bar
to improve efficiency. Food routing speedy or
production on location.

113
BEVERAGE
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

114
CULINARY
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

The food at the pool bar focuses on


simple, Indian inspired dishes; local
favorites are expertly prepared by local
chefs. All dishes come from the BOH
pantry.

Signature dishes
- Grilled fish/seafood of the day
- Raw tuna yakitori
- Fruit salads
- Tuna tartare Bruschetta

Kitchen design
- The pool bar uses a small pantry for support,
with attention to a speedy food routing.

115
CULINARY
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

116
SEATING
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

Capacity
- As detailed in the ‘Facilities Criteria’.

Seating style & table arrangement


- Combination of low, medium and high seating. Different seating
arrangements zone the bar space into different areas. High tables
with bar stool seats surround the bar area taking advantage of the
view. On the roof, comfortable outdoor lounge chairs and sofas will
go around the terrace and some bistro style seating arrangements
are ideal for eating. Mixture of square and rectangular tables.

117
SEATING
Courtyard by
Marriott Gorakhpur,
India
POOL BAR

118
OPERATING
Courtyard by
Marriott Gorakhpur,
India

EQUIPMENT
POOL BAR

Operating supplies & equipment


- Slate boards; craft paper for fried foods; chopsticks; and simple stainless-steel
cutlery. A condiments tray bearing chili sauce, olive oil and balsamic vinegar is
prepared on sideboards. In the bar, steel buckets; wine-cooler bags; branded
coasters.

Uniforms
- Colorful polo shirts with a pattern across the back, beige shorts and boat shoes.

Graphics & collateral


- A stylish wooden board with an A4 paper menu.

Botanicals
- No botanicals.

119
THE SPACE
BALLROOM & MEETING SPACES
COURTYARD BY MARRIOTT Gorakhpur

©2017 Marriott International, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY –
May not be disclosed or distributed without the express written permission or Marriott International, Inc
CONCEPT
Courtyard by
Marriott Gorakhpur,
India
THE SPACE

Shaadi by Marriott

Your rose-tinted dream wedding crafted by Marriott into a


happy reality.
Whether it's the biggest wedding of the season or the most private affair,
we'll go a mile further to host you a beautiful wedding you hadn't
imagined was possible. Our experienced in-house wedding specialists
will assist you and ensure that every need of the bride, groom and the
guests is taken care of.
We at Marriott would love to play the host in this beautiful new chapter,
so that you live each moment with carefree joy and wonder.

121
CONCEPT
Courtyard by
Marriott Gorakhpur,
India
THE SPACE

Shaadi by Marriott

122
Courtyard by
Marriott Gorakhpur,
India
THE SPACE

FUNCTIONAL MEMORABLE ADAPTABLE

123
CONCEPT
Courtyard by
Marriott Gorakhpur,
India
THE SPACE

With a versatile and divisible design, world-class


facilities and superb catering, Courtyard by Marriott
Gorakhpur offers a perfect environment for guests
wishing to host any kind of event. From corporate
meetings to private parties and small weddings, the
function spaces are adaptable, convenient and easily
personalized

The culinary offer adapts to guests’ preferences and


is kept simple, yet only high quality ingredients are
being used in the preparation of the food, ensuring a
wholesome and delicious meal. All dishes are
prepared in the all-day-dining kitchen and dished
out in the back of house pantry.
The beverage offering ranges from coffee, tea and
fruit juices to fine wines and Champagne.

A simplistic yet functional design is essential.


Meeting and ball rooms can be divided into smaller
rooms or used as one large space by the means of
horizontal partitions. The spaces are naturally lit
during the day, and flexible to the requests of
guests.

124
CULINARY
Courtyard by
Marriott Gorakhpur,
India
THE SPACE

CULINARY CONCEPT
An array of different function menus is available
featuring traditional finger food and Western/Indian
favorites. An assortment of nibbles can be prepared
upon request featuring mini sandwiches, pastries
and other small hot or cold dishes to perfectly
accompany a coffee or tea break.

SIGNATURE DISHES
Specific to event. A selection of western or
eastern dishes or hors d’oeuvres can be served.
Set menus of Indian cuisine available
KITCHEN DESIGN
All dishes are coming from the all day dining
restaurant kitchen and are dished out at the back
of house pantry.

KEY EQUIPMENT
Food stands for coffee/snacks breaks.

125
BEVERAGE
Courtyard by
Marriott Gorakhpur,
India
THE SPACE

BEVERAGE CONCEPT
The beverage offerings pair with the meals and adapt
depending on the type of event. If requested,
bartenders are readily available to provide any
tailored drinks for cocktail focused events. Feature
table bar can be set up for each type of event, and
can be used for serving coffees, teas and fruit juices
during meeting breakouts.

SIGNATURE DRINKS
Gorakhpur Mojito
Fresh fruit juices
Selection of classic new worlds wines
Champagne

BAR DESIGN
No front of house bar. Beverage dispense area.
Front of house coffee machine or feature table bar
set-up can be arranged under guests’ requests.

126
BEVERAGE
Courtyard by
Marriott

BALLROOM &
MEETING SPACES

127
ZONING & SPACE
Courtyard by
Marriott

BALLROOM &

PLANNING
MEETING SPACES

The way we work is changing. The new


emerging workforce is more mobile, more
diverse, more technologically fluent than
its generational predecessors—and that
workplace design has a major impact on
how that workforce performs.
- Meeting spaces with access to natural light,
the flexibility to adapt to a variety of needs and
comfort .
- High-end residential properties.
- Design that promotes collaboration.
- Optimum use of space with smart in-build,
transitional design

128
AMBIENCE &
Courtyard by
Marriott Gorakhpur,
India

DESIGN
THE SPACE

DESIGN FEATURES
A spacious pre-function area where cocktails can be
held. Colors and design scheme are purposely kept
neutral to give flexibility to a variety of events to be
hosted in the space. All design materials used are of
the highest quality to ensure durability and first class
impressions to all guests.
LIGHTING
Lighting can easily be controlled to the level of
brightness / colors desired. Integrated moveable
spots. Feature chandelier in the ballroom.
Hanging pin spot lights in the meeting space.

ART & ARTIFACTING


Co-ordinate with I.D. and art consultant.
A/V & ENTERTAINMENT
State-of-the-art Audio Visual equipment. All built-
in AV facilities can be easily hidden to ensure no
visibility when not in use. Built-in ultra-HD
screens throughout the space.

129
OPERATING
Courtyard by
Marriott Gorakhpur,
India

EQUIPMENT
THE SPACE

TABLETOPS / 5SU
For ballroom: Polished, high quality glassware from
Ocean, stainless steel flatware from Corby Hall, white
design Legle tableware.
Buffet Table: Little cardboard, tooth picks, simple
crockery. Tongs for pastries and bread rolls.

UNIFORMS
Simple black and white banqueting uniform
GRAPHICS & COLLATERAL
A default menu is of black text printed on white
paper. Buffet dishes are labeled with little cards.
BOTANICALS
Custom made floral arrangements upon request.

130
DDO PACKAGE

172
DDO PACKAGE
LONG FACILITIES PROGRAM (GDAP)
GDAP, ON REQUEST

Guiding principles for space allocation of all required facilities. This


Base documents is issued by the Global Design Project Manager.

BRAND DESIGN STANDARDS & RULES-OF-THUMB


GDAP, ON REQUEST

Every brand comes with its own unique set of design requirements.
Along with the F&B concept deck, design These standards include kitchen design and are complementary to
consultants are to ensure that following design others listed in this package.
guidelines have been received & reviewed before
commencing F&B / Public area design.
DESIGN CONSULTANT LISTS
It is understood that the design consultants study DDO, ON REQUEST
and apply the direction given in these files, which
ultimately improves the design review speed and Experienced design consultants have the largest influence on
on-strategy design. design quality, efficient space use, return on investment and speed
to build. Contact DDO for recommendations for those related to
Please contact the project’s DDO or GDAP lead if F&B Design.
Documents issued are CONFIDENTIAL & PROPRIETARY and may not be
not received or needing clarification. disclosed or distributed without the express written permission of Marriott
International, Inc – or used in any other form than internally for the Marriott
AV DESIGN GUIDE
property related to the issuance of these guidelines.

Download: AV design has a strong influence on the guest experience of


SELECT BRANDS PREMIUM BRANDS LUXURY BRANDS restaurants & bars and commercial viability of event spaces.
Included in the package is the latest Marriott International Audio
Download (China only): Visual Design Guide.
SELECT BRANDS PREMIUM BRANDS LUXURY BRANDS
Code: ue7r Code: sp9h Code: b5ex
PROTOTYPES
DDO & GDAP, ON REQUEST

Prototypes have been created for kitchens, bars, front of house


public spaces and more. The majority of these are chargeable
resources available for specific brands or consultant dynamics.
Documents issued are CONFIDENTIAL & PROPRIETARY and may not be
disclosed or distributed without the express written permission of Marriott
International, Inc – or used in any other form than internally for the Marriott
property related to the issuance of these guidelines. 173
DDO PACKAGE
DDO RULES-OF-THUMB

Overview of the most commonly used operational design


requirements. These are suitable to use in the early stages of
Design & construction requirements schematic design. Beyond this, refer to the detailed design guides
and look books.

PREFERRED KITCHEN & LAUNDRY EQUIPMENT BRANDS

Reliability and capacity are two key elements we look for during the
kitchen and laundry design process. This results from the selection
The following is a selection of detailed design of quality equipment brands that have performed favorably in our
requirements for interior and kitchen design close to 7000 hotels.
consultants to apply, from schematic design to
construction documentation.
COMMON KITCHEN CONSTRUCTION REQUIREMENTS

Extracts from the Marriott Design Guide that cover kitchen and MEP
design details, to build safe, easy to clean and durable kitchen
spaces.

Documents issued are CONFIDENTIAL & PROPRIETARY and may not be


disclosed or distributed without the express written permission of Marriott
CUSTOM FABRICATED ITEM
International, Inc – or usedDETAILS
in any other form than internally for the Marriott
property related to the issuance of these guidelines.
These standards ensure that custom fabricated kitchen equipment
is durable and withstands the abuse of years of commercial kitchen
operation.

SPA & HOUSEKEEPING GUESTROOM PANTRY REQUIREMENTS

Pantries located on guest floors and in spa back of house areas are
designed by the kitchen designer to ensure that hygienic practices
are followed when washing glasses or storing perishable items.

Documents issued are CONFIDENTIAL & PROPRIETARY and may not be


disclosed or distributed without the express written permission of Marriott
International, Inc – or used in any other form than internally for the Marriott
property related to the issuance of these guidelines. 174
DDO PACKAGE
BAR DESIGN LOOK BOOK

Design guidelines and inspiration for interior and kitchen design


consultants to design ergonomically superior bars for Marriott
Look books International hotel projects.

HATCH KITCHEN LOOK BOOK

Design intent and ergonomics for hatch kitchens. Predominantly


used for select service brand, all-day-dining restaurants and on
Look books are particularly helpful for detailed direction of the DDO team.
design and coordination between interior and
kitchen design consultants.

They provide solutions and inspiration to key ALL DAY DINING LOOK BOOK
ergonomic and esthetic issues when developing
operational design elements such as service References of successful all-day-dining station design for interior
stations, front of house kitchens, bar and much and kitchen design consultants. Examples are included to cover the
more. majority of our brands.

Documents issued are CONFIDENTIAL & PROPRIETARY and may not be


disclosed or distributed without the express written permission of Marriott
SERVICE STATION DESIGN
International, LOOK
Inc – or used in anyBOOK
other form than internally for the Marriott
property related to the issuance of these guidelines.
Service stations represent one of the biggest design challenge for
interior designers. Often designs do not match operational
requirements and the result is a cluttered appearance. The look
book explores ways to avoid this.

ADDITIONAL LOOK BOOKS

New look books are added periodically to the DDO Package. Refer to
the download links to check for the latest set of look books and
updated versions of the earlier issued ones.

Documents issued are CONFIDENTIAL & PROPRIETARY and may not be


disclosed or distributed without the express written permission of Marriott
International, Inc – or used in any other form than internally for the Marriott
property related to the issuance of these guidelines. 175
DDO
RULES-OF-THUMB
DESIGN DEVELOPMENT OPERATIONS
MARRIOTT INTERNATIONAL, ASIA PACIFIC

Version 8, April 2019

©2017 Marriott International, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY –
May not be disclosed or distributed without the express written permission or Marriott International, Inc
INTRODUCTION
Design Development
Operations, Marriott
Asia Pacific
DDO RULES-OF-
THUMB

The DDO rules of thumb provide an overview of design


requirements used in the initial schematic design process
of food & beverage front of house spaces. They are relevant
to the design process of Interior, lighting, AC and kitchen
designers.
They do not contain all requirements and further study of
the concept deck, DDO look books and brand design
standards is required.

177
TABLE SIZE
Design Development
Operations, Marriott
Asia Pacific

GUIDELINES
DDO RULES-OF-
THUMB

Square & rectangular tables


Deuces 750 x 900 (Executive lounge : 750 x 900)
4 Tops 900 x 900 (Executive lounge : 900 x 900)
6 Tops 2000 x 900 (Clear leg space: 1850)
8 Tops 2700 x 900 (Clear leg space: 2550)

Round tables (diameter)


Deuces: 850
4 Tops 1050
6 Tops 1200
8 Tops 1500
10 Tops 1680
12 Tops 1830

Table top heights


Coffee table 450
Drinking table 560
Lounge dining table 680*
Regular dining table 760
Communal Table 920
Bar counter 1050
Footrest 270
*Minimum leg clearance underneath 650

178
COUNTER
Design Development
Operations, Marriott
Asia Pacific

HEIGHT GUIDE
DDO RULES-OF-
THUMB

Counter dining (high)


Table (bar) height 1050-1100
Chair height 750
Knee space 420 min.
Table (bar top) overhang 250 min. 250+
380+
Footrest 200 450+

Counter dining (mid-high)


Table (bar) height 920 760 920 750 1050
450 650
Chair height 650
Knee space 380 min.
Table (bar top) overhang 380 min.
Footrest 200

Counter dining (low)


Table (bar) height 760
Chair height 450
Knee space 450 min.
Table (bar top) overhang 450 min.

179
BARS
DESIGN DEVELOPMENT OPERATIONS,
ASIA PACIFIC, MARRIOTT INTERNATIONAL

180
BARS
Design Development
Operations, Marriott
Asia Pacific
DDO RULES-OF-
THUMB

THE 15 MOST COMMONLY MADE DESIGN MISTAKES…

1 No plumbed in beverage drip rail in front bar counter.


2 Limited overhang on bartender side creating a larger than 450 mm overhang from bar top to bartender.
3 Under-dimensioned garbage & bottle bin.
4 Not enough storage for glassware & products on the back bar.
5 Wrong floor mat provided and floor drain missing.
6 Wrong workspace dimension between front and back bar (850 mm required).
7 Island bar without back bar, limiting operational capacity.
8 Equipment build on legs instead of concrete plinths.
9 Using open equipment counters front of house.
10 No dedicated spot lights focused on bar counter, lighting missing on back bar display.
11 Speakers / subwoofers not in-build where appropriate.
12 Missing footrail on either front bar or bar stool.
13 Placing a sink and other utility equipment on the back bar.
14 Bar equipment not recessed and sticking out higher than the front bar counter.
15 Glass door undercounter refrigeration instead of cladded doors

See the Bar design look book for correct design examples, available through MI – DDO.

181
BARS
Design Development
Operations, Marriott
Asia Pacific
DDO RULES-OF-
THUMB

Counters & shelves Refrigeration & freezers Ice wells & ice machines
Bar counter top materials must be correctly chosen Ample refrigeration should be made available for Always be positioned in the front bar section so to
and sealed so to be completely water tight, stain bottled beer, fresh fruit, purees, white & rose wines, necessitate the production of drinks in front of the
resistant and non-reactive. champagne, dairy products etc. guest.

It is the responsibility of the interior designer to Freezer space should be available to chill glassware Should include 3 removable dividers.
select fit-for use materials that can endure (martini or beer glasses) and for the storage of hand
Should include stainless steel garnish trays (GN 1/9).
operational usage over time. chipped ice, ice creams & sorbets etc.
Should be positioned next to sink, then sink next to
Bar counters should over hang bar equipment so Refrigerator drawer sections can also be used next to
the bin.
bartenders can easily produce drinks on the bar ice wells where possible – used for keeping fresh
counter top without over reaching. Residential bars garnishes and mixers etc. Bars require large ice cube machines and bar freezer.
without counter do not require this. (Hoshizaki LM series 48x48x58mm ice.)
Compressors should be remote wherever possible.
Shelves should be spaced at min. 400-450 mm to Ice cube machines for restaurants & bars should
Bar fridge doors should be cladded, unless otherwise
leave sufficient space for various bottle heights produce ice with a minimum size of 28x28x32 mm.
specific.
displayed with pourer.
Each bar should at least have one undercounter
Glassware shelving to be on runners wherever single door freezer.
possible.

182
BARS
Design Development
Operations, Marriott
Asia Pacific
DDO RULES-OF-
THUMB

Lighting Bar rail Audio / Video


Under counter LED lighting running the length of Beverage preparation rail (minimum width 100mm) Each restaurant or bar requires a customized AV
each station should be included. should run the length and be integrated the bar design meeting the needs of the concept.
counter.
Sufficient lighting provision should be made to Minimum standards are defined in Appendix 1 of the
highlight the back bar spirit selection from either Bar drip rail should be mesh topped which can be MI Audio Video Design Guide, available through DDO
underneath or above. easily removed in sections for easy cleaning. or GDAP, and included in the DDO package.

All lighting above the bar area should be dimmable Bar rail should be plumbed in to waste so spillage Subwoofers are often a requirement to meet higher
and on an independent circuit to the rest of the flows directly into waste. Each perforated section energy restaurant or bar AV requirements.
space. should not exceed 1000mm – to avoid it bending
Subwoofers should be build-in into the architecture
over time and improve ease of cleaning.
Bar top should be spot lighted from above with or case goods.
narrow beams, creating a stage effect for cocktails
High quality water resistant speakers are readily
during preparation. Aim lights right in front of ice
available and a requirement for outdoor spaces.
well/cocktail station.

Pin spots above tables to make the drinks come out


better on photographs, encouraging social media
promotion.

183
SERVICE
STATIONS
DESIGN DEVELOPMENT OPERATIONS,
ASIA PACIFIC, MARRIOTT INTERNATIONAL

184
SERVICE
Design Development
Operations, Marriott
Asia Pacific

STATIONS
DDO RULES-OF-
THUMB

Design principles Equipment recessing & sizing Equipment standards


Specialty restaurant and bar POS stations should be POS units and printers should be recessed and not Each independently operating kitchen/section or bar
hidden and blend with the interior design. More often noticeable from the guest point of view when seated (BOH/FOH) must have a kitchen printer + one central
than not, these are case goods and not separate at a table. printer on the main pass.
FF&E pieces. They are spaced vertically instead of
Use the latest IT specification for POS units to POS / or cashiering should never be combined with a
using a large horizontal surface.
ensure recessed wells fit the type of POS. hostess / maître’d station.
Esthetics: Hidden, unnoticeable / architecturally
When recessing, ensure that sufficient space is
integrated / blend into the millwork, case goods.
allowed for POS, bill printer, service docket printer &
Practical: drawers, shelves & cabinets. Surface space
credit card/debit card terminals.
for recessed POS, CC terminal, round tray & water
bottles or jugs. Generally one POS stations require preparation for
cashier drawers.
Use a variety of station designs to meet operational
demands, mix the use of clearance stations, POS Current equipment sizing (confirm with IT prior to CD
with cashier or side tables. phase)

POS (Micros 610, 620, 650):


Recessed: (w)398mm x (d)330mm x (h)223mm
Recessed: (w)398mm x (d)330mm x (h)322mm

Cash drawer: (w)457mm x (d)425mm x (h)107mm

Printer: (w)233mm x (d)254mm

Credit card terminal, country dependant, allow:


(w)160 x (d)320 x (h)160 mm

185
SERVICE
Design Development
Operations, Marriott
Asia Pacific

STATIONS
DDO RULES-OF-
THUMB

CASUAL/ RETAIL /
VENUE / FINE ALL DAY LOUNGE / ROOM
UPSCALE GRAB & BAR POOL DECK
STATIONS DINING DINING CAFÉ SERVICE
DINING GO
HOSTESS
STATION 1 1 1 - (Optional) (Optional) - -
Layout guidelines (NO POS)
The requirements listed are minimum Min 1. Add
standards only. Restaurants come in every POS STATION 1 per 30 1 per 50 1 per 50 one more 1 per 50 1 per 50 1 at IRD
Counter
shape and form. Therefore please apply WITH CC Seats / Seats / Seats / above 40 Seats / Seats / work
service
these guidelines with logic and adapt to TERMINAL* 100sqm 100sqm 100sqm Seats / 100sqm 150sqm area.
150sqm
various cases.
MINIMUM #POS
All service stations layouts are required to
STATION TO BE
be reviewed by Design Development 1 1 1 1 1 1 1 1
EQUIPPED WITH
Operations prior to assigning data & power CASH DRAWER
points.
1 per 30 1 per 50
SIDE STATION* Seats / Seats / (Optional) - (Optional) (Optional) - -
100sqm 100sqm
*Capacity should be related to the closest
standard. I.e. if one POS is required per 50 Optional 1 per 50
CLEARANCE
- above 100 Seats / - - - (Optional) -
seats, then in the case of 80 seats, 2 should STATION*
seats 100sqm
be provided (80 is closer to 100 than 50).
1 per 1 per 1 per
KOT kitchen/ kitchen/ kitchen/
1 1 1 1 1
PRINTER bar bar bar
Example, for an 120 seats all day dining the section section Section
requirements is:
Chinese
1 x Hostess station DEDICATED
restaurant
CASHIER - - - - - - -
2 x POS station with CC terminal. only > 150
STATION
2 x Clearance station seats

186
SHOW
KITCHENS
DESIGN DEVELOPMENT OPERATIONS,
ASIA PACIFIC, MARRIOTT INTERNATIONAL

187
SHOW
Design Development
Operations, Marriott
Asia Pacific

KITCHENS
DDO RULES-OF-
THUMB

Counters Floors Basic equipment


All equipment to be built on plinths and not on legs. Color, look & feel to be coordinated with ID. Sufficient under-counter refrigeration + freezers.
Storage cabinets for kitchen utensils.
All live stations should have in-built garbage bin, Non-slippery type. Rounded edges. Cove tiles.
storage cabinet for utensils and require a hand wash Smooth grout lines. Deep sinks. Hand basins (hands free sensor type).
facility in the vicinity – unless specified otherwise. Built-in garbage bins (flip or pull-out type).

Counter-tops cut-outs and recesses must be


Fixtures
coordinated with MI. Designer water faucets.
Cooking equipment
A-la-carte size gas tops. Silent type pressure woks.
Counter tops to avoid porous marble or other easily Integrated paper towel dispensers near hand basins.
Quiet exhaust hoods. Reachable center shelves.
stained materials.
Wall mounted cling film and aluminum foil
Back splashes required for all equipment placed
Standard counter height of working and guest dispensers.
against walls (coordinate height).
self-service areas is 850 mm.
Built-in condiment trays (relevant to each section).
Standard dining counters height is 760 mm.
Water proof spare power points in the kitchen area
Lighting
Built-in plate shelves must be min. 350-400 mm for ancillary equipment and concealed/accessible Exhaust Hoods to be fitted with “theatrical” (halogen)
above ground. spare power sockets within buffet counters for instead of fluorescent lighting.
ancillary equipment (e.g. Toaster etc).
Hanging shelves over front counters not lower than
Ice bins LED lights optional, reputable manufactures
1800 mm. Coordinated service hatch and access panels within
only.
the counters.
Maximize wall space with storage shelves – some
Back-lit or under-lit counters – provide means of
can be “hidden”, not everything must be on “show”.
access to change bulbs.

Pin spots for buffet counters. Designer heating


lamps.

188
KITCHENS
DESIGN DEVELOPMENT OPERATIONS,
ASIA PACIFIC, MARRIOTT INTERNATIONAL

189
KITCHENS
DDO
ASIA PACIFIC

DDO RULES-OF-
THUMB

Floor drops / sunken slab design Wall design False ceiling design
All kitchens in the back of house need a full The walls must be designed and constructed with a False ceilings must be installed wherever possible
structural sunken slab to facilitate the installation of smooth, non-toxic, light colored, durable, non-
False ceiling height in all areas must not be less than
walk-in cold rooms, refrigeration and drain trenches absorbent, abrasion resistant, anti-shedding, easy-
2700mm
so as to ensure the kitchens level with the outside to-clean surface.
passage. False ceilings must be designed and constructed
Minimum height of walls is 2800mm and must
with a smooth, anti-grease, odorless, non-toxic,
Back of house kitchen on common floors minimum exceed ceiling height by at least 100mm.
easy-to-clean, impervious, fire suppressing material
of 350mm depth.
Corner guards of minimum 1600mm height to be
False ceilings must be of continuous construction
Back of house kitchen at lowest level minimum of installed flush.
and must not have empty spaces and joints
600mm depth.
Crash barriers must be installed in all corridor aisles
Access openings to the space above must be
Front of house kitchens (if at lowest level) minimum and must not be made of wood.
provided to facilitate cleaning and pest control
of 200mm depth
No gypsum boards allowed.

Lighting
Floor design Grouting Lighting in all back of house food preparation areas,
The flooring material is required to be abrasion
All wall grouting must be made of polymer or glass loading bays, food storage areas and all food
resistant, light colored, unglazed, waterproof, heat-
cement, which is acid free, mildew proof, and germ passageways must be covered with shatter-proof,
resistant, acid and oil resistant, anti-fog, corrosion
proof. anti-fog, explosion-proof and easy-to-clean covers,
resistant, odorless, easy-to-clean, fissure less, and
that must not distort natural light.
sloped towards the floor drainage at ideally 1.5%. Flooring should be installed grout-less wherever
possible Minimum of 800 LUX at all inspection points.

Minimum of 520 LUX in all preparation areas.


Skirting lines
Hallways Minimum of 350 LUX in all other areas.
Skirting line between walls/plinths and the floor must
be with a minimum of 30mm cove radius, and is Minimum acceptable width of circulating hallways in
required to be installed to achieve a smooth and food preparations areas is 1500mm.
continuous impervious surface.
Minimum acceptable width of serviceable hallways in
Ledge design is not permitted food preparation areas is 2500mm.

It should be made of the same at the flooring Minimum acceptable width of banquet service
material or stainless steel. hallways in food preparation areas is 3500mm.
KITCHENS
DDO
ASIA PACIFIC

DDO RULES-OF-
THUMB

Door and doorframe Design Hoods and HVAC design Fire suppressing system
All doors and doorframes must be fire resistant solid Zone cooling is required for all food preparation In addition to the building automatic sprinkler
core plastic laminate or hollow metal. areas with a minimum of 20% fresh air intake if air system, a wet chemical hood suppression system
conditioned or 20 full air changes per hour if not air with fixed nozzles must be installed per Marriott
No wooden doors and doorframes are allowed.
conditioned. Module 14 – Fire Protection and Life Safety
All doors must have kick plates of at least 800mm Standard.
All kitchens need to be provided with low-velocity
from the floor, crash barriers, and a self closing
diffusers. The FSS must be UL300 listed, and Ansul Piranha
function installed.
dual agent wet chemical suppression system is
All food production facilities must conform with the
All doors must have a visual explosion-proof glass recommended. The dual agent has water mist in
following environmental standard:
window centered at 1700mm from the floor. addition to the wet chemical agent thereby
Humidity: <70% preventing any flash overs. Kidde, Buckeye and
Door widths must be at least 900mm for single and
Rangeguard manufactured systems are currently not
1500mm for double doors. Air flow speed: <0.50 m/s
accepted.
All doors must be pest-proofed Sound volume: <60dB
The FSS needs to be integrated with the fire alarm
Temperature: <26° Celsius for hot kitchens system, and upon operation of the FSS – general fire
alarm notification to occupants on that floor,
Window design <21° Celsius for cold kitchens
automatic gas shut off, automatic electrical
All windows must be constructed with either UPVC or <18° Celsius for butchery / equipment shut off under the kitchen hood,
stainless steel framing. fishmonger / chocolate room automatic makeup air shut off, and exhaust fan
All windows must be double toughened vacuum Pressure: maintained at negative flow running operations need to occur. The FSS must
glass. possess automatic detection (fusible links) as well
The HVAC must be installed with watertight joints. as a manual actuation not more than 30 meters from
All windows must be at least 1200mm from the floor. the release mechanism and located in the path of
The HVAC must possess access panels at minimum
All windows must be closeable and possess a fly net every 10 meters to facilitate cleaning and pest egress from hood.
or air curtain. control. The FSS must have fire suppression capabilities for
All windows must be flush with the inside of the wall, HVAC and hood release must satisfy the local all equipment which produces grease latent vapors,
or have a ledge with an at least a downward 45° discharge standard and must be at least 30 meters i.e. oil fryer, griddle, oven, stoves, charcoal operated
angle. from residential areas. equipment, boilers, lava rock or gas radiant
equipment and ventilating structures.
Dish-out windows are minimum 1500mm x 500mm. Hoods must have integrated high efficiency grease
removal system (e.g. UVC)
KITCHENS
DDO
ASIA PACIFIC

DDO RULES-OF-
THUMB

Water supply Plumbing and piping design Drainage design


All food production facilities must be provided with All piping must be installed to minimize vibrations, Floor channels are not allowed in food preparation
hot and cold water supply that is absolutely noise transmission, sagging, reverse pitching, air areas, only in areas where large amount of liquid and
germfree, amicrobic, odorless, non-corrosive, trapping and water hammer. cleaning is required: e.g.: loading bay, stewarding
sterilized, filtered, and softened. areas, ice production, bulk cooking equipment.
Pipes, fittings and joints must be compatible with the
The quality of water must be in accordance with the operating pressure and operating temperature All drains must allow smooth water flow with a
WHO potable water quality standard. smooth coving and sufficient slope to prevent
All water supply to food production facilities must be
accumulation of waste water.
The water hardness must not exceed 150 ppm and made of copper, or alternatively from PPR and CPVC
the water pH factor must be between 7.0 and 8.5. equipped with localized filter and disinfection. Drain hole covers must be non-slippery, stainless
steel, floor load identical, easily accessible and
Water supply pressure must be at least 30 psi. All hot water pipes must be adequately insulated to
installed with casing and ventilation pipe.
prevent a cooling from input to output <5° Celsius.
Hot water supply must reach at least at 60° Celsius
If drainage is wall fitted, a siphon must be installed.
after 20 seconds and water supply to hand wash All water pipes must be installed pitched at 1/120
stations must reach at least 43° Celsius after 15 and have drain cocks installed at every section, or Drainages must not be directly connected to any
seconds. where not possible have a siphon installed. kitchen equipment.

Each water supply line must be installed with a Hot water pipes must be installed at least 150mm Drainages must be pest-proof and all stainless steel.
isolation valve at the nearest stub out, or alternatively away from cold water pipes and any PVC pipes.
with a check valve if the water supply is directly
Waterpipes running through concrete slabs or floors
connected to food service equipment. Grease trap design
must be avoided wherever possible.
Stub outs must be provided off walls not floors All sewage water from food preparation areas must
wherever possible not less than 150mm off the floor. pass through grease trap before leading into an
Toilets exterior drainage channel.

Toilets must be provided for food handlers that must The grease trap must be located outside any food
not be accessible through food handling and handling area, at the lowest level of the facility,
preparation areas, have self-closing doors, sufficiently large enough to handle drainage at peak
mechanical exhaust system and adequate hand times and easily accessible for servicing and
washing stations. cleaning.

Individual grease traps under sinks are not accepted.


KITCHENS
DDO
ASIA PACIFIC

DDO RULES-OF-
THUMB

Hand wash station design Electrical design Refrigeration


Hand wash station must be provided in every food Adequate and functional space needs to be provided All cold rooms must be made of modular design,
handling area, dishwashing area and loading bay, be and allotted away from food production areas during installed and buried into the sunken slab to allow
out of stainless steel and have a backsplash guard. planning for all switchboards, sub-boards, flush entry.
distribution boards, control units, air-break circuit-
In food handling areas the station must be clearly All internal corners, screws and assembly joints must
breaker or disconnector and electric isolators for
marked for the sole purpose of washing hands and be fully coved for hygiene reasons and be made from
three phase power.
must not be further than 5 meters from each work non-abrasive, non-rusting material.
station. All electric equipment stubs including sockets and
Internal height must be no less than 2300mm.
switches inside food handling areas must be wet
Hand wash sinks must be at bench height,
room proof, no electrical stub outs off the floor are HVAC must take into account the evaporators and
permanently fixed, hands free operated, provide a
acceptable if other options are available. compressors source of heat.
soap dispenser, nail brush, drying facilities and bin.
Interconnections and circuits must be concealed in Water cooled units are recommended wherever
Warm water of at least 43° Celsius must be reached
walls wherever possible and provided with possible, incoming water temperature of <30° Celsius
in less than 15 seconds of tap running time.
mechanical protection that is rust-proof, watertight and water out of no more than 39° Celsius, flow rate
Hand wash stations must not be obstructed by and anti-collision proof. must be issued with development drawings.
equipment, walls, doorways or partitions.
Each ring circuit must not be loaded with more than 2 Doors must be flush fitted, self-closing with a 90°
switch sockets with a recommended load of 13A. hold, magnetic wiper gasket, possess anti sweat
heater, fitted with a safety release and alarm from
UV Equipment and sterilization All fabricated equipment must be wired internally and
inside, and minimum 1900mm by 900mm in size.
fully polarized, mounted with thermal overload switch
UV sterilization lights must be installed as per local
where none provided by the manufacturer. Cold-rooms must have a safety thermostat, a
hygiene code requirement.
solenoid valve within the compartment and an audio-
UV knife sterilizing cabinets must be installed in all visual alarm in the control box.
high risk food preparation areas. Emergency power Drain lines must discharge condense liquid directly in
Emergency power supply and emergency lamps with drainage system, and be made from insulated copper
automatic power charge up must be installed in all pipes for freezers and PVC pipes for cold-rooms.
food handling areas, cold-rooms and holding
Recommended to have window on cold rooms in
freezers must be connected directly to the
commissary area wherever possible and practical.
emergency power supply
OTHER
DESIGN DEVELOPMENT OPERATIONS,
ASIA PACIFIC, MARRIOTT INTERNATIONAL

194
VENDOR
Design Development
Operations, Marriott
Asia Pacific

INFORMATION
DDO RULES-OF-
THUMB

Kitchen & Interior design consultants Marriott procurement services Music consultant
Kitchen and interior design consultants are critical to As a Marriott portfolio hotel you have the option, at a Music Styling is an approved vendor for background
the success of our hotel projects. They assist in nominal fee, to use the services of Marriott music (BGM) programming for our hotels.
planning attractive, operationally efficient venues, procurement Asia Pacific.
Music Styling develops licensed music content for
enabling superior financial returns.
With experience in supporting over 6000 hotels in virtually any area of the hotel.
Having the right consultant on board often avoids over 110 countries, Marriott procurement covers the
In addition to the licensed music content provided by
costly rework and construction delays through more process from selection through delivery; delivering
Music Styling, local authorities often require
efficient planning, higher drawing accuracy and price competitive, brand compliant items.
additional licenses – please check & apply.
superior construction coordination.
To find out more, ask your Marriott project manager
Contact: info@musicstyling.com
Due to the critical nature of these consultant, to connect you to our Asia Pacific procurement team.
Marriott International governs the selection of such
consultants in which we use first hand experience to
avoid that owners engage an inexperienced
consultant or one that has performed poorly on
previous projects.

195
DISCLAIMER
Design Development
Operations, Marriott
Asia Pacific
DDO RULES-OF-
THUMB

Concept & images Name, logo, due diligence & trademarks


Images in this presentation are to set the design direction only. They are not Concept names are working names only.
cleared for external use.
Each venue will require its own logo, signage, collateral & guest supplies
Marriott International will brief all designers in detail on the attached concepts. developed after the names have been finalized and approved by all parties
Designers are requested to use this document as a design path only and are (unless existing logo is used). This process is paid and initiated by the hotel
expected to work with Marriott when developing design direction. owner.

All concept are created & owned by the Marriott International Asia Pacific office, Before a name/logo may be used at any hotel, due diligence should be conducted
modification of this presentation needs this offices approval. to determine whether the proposed name is available for use at the Hotel or
whether instead someone else already owns prior rights in the name that would
Procurement & 5SU/OS&E expose the Hotel to liability for trademark infringement.

Selection of operating equipment for F&B concepts require Area Vice President or This trademark search due diligence is country-specific and location-specific.
Area Director of Operations approval to ensure that operating equipment is The external costs incurred for conducting trademark search due diligence and
concept honest. securing trademark registrations for F&B venue names are the responsibility of
the hotel owner.
Look & feel should follow the direction set forth in the F&B concept deck.
Registration of a venue name is not a requirement in all countries. Owner should
Contact the Asia Pacific Design Development Operations team if further
consult their legal team to inform themselves on local legislation.
guidance on look & feel is required.

196

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