Professional Documents
Culture Documents
2020 03 Courtyard Gorakhpur - F&B Concepts V1
2020 03 Courtyard Gorakhpur - F&B Concepts V1
GORAKHPUR
©2019 Marriott International, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY – May not be disclosed or distributed without the express written permission of Marriott International, Inc
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Courtyard By
Marriott, Gorakhpur
12
THE COURTYARD
LOBBY LOUNGE
COURTYARD BY MARRIOTT, Gorakhpur
Courtyard by
Marriott Gorakhpur
THE COURTYARD
18
CONCEPT THE COURTYARD
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CULINARY THE COURTYARD
The Courtyard is the perfect spot for a quick snack or light meal. Having
the option to either take away or to have them heated up and enjoyed
right on the spot, the Courtyard offers all the flexibility guests desire.
The Deli counter offers a selection of Indian and Western food items. Guests can
choose from an assortment of fresh salads, wholesome paninis and pre-cut fruits or
have the option to indulge in more local dishes
Congee with an assortment of different toppings.
- Indian inspired savory pastries and puffs
- Sandwiches using local and seasonal products.
- Local and western salads & selection of homemade dressings.
- Noodle bowls & noodle soups.
Kitchen Design
- Back-of-house pantry.
- Counter displays a variety of homemade pastries, sandwiches and signature
items.
20
CULINARY THE COURTYARD
21
BEVERAGES LOBBY LOUNGE
22
AMBIENCE & THE COURTYARD
DESIGN
23
SEATING THE COURTYARD
- Sofa style seating across the space with lounge seating options.
- Public seating near power plugs.
- Sleek yet comfortable arm chairs.
- Communal table with high stools.
- Residential style coffee tables with possibility of displaying
books/artifacts.
- Small round coffee tables for deuce seating.
24
OPERATING THE COURTYARD
EQUIPMENT
Tabletops / 5SU
- Simple white crockery and flatware. Italian coffee cups.
- Salads, sandwiches, noodles come in takeaway packaging. Newspaper
wrapping paper for sandwiches.
- Sugar, napkins and disposable cutlery corner with branded sugar packets and
paper napkins.
Uniform
- Urban casual uniform with shirts, black pants, canvas shoes and apron.
Takeaway Packaging
- Branded takeaway packaging is distinctive.
- Cardboard salad, noodle and soup containers with original graphics. Cardboard
coffee holders for taking away several coffees.
25
Courtyard by Marriott
All-day-dining concept, Asia-pacific
©2019 Marriott International, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY – May not be disclosed or distributed without the express written permission of Marriott International, Inc
Courtyard’s F&B strategy for Asia-Pacific evolves around
an integrated bistro, bar and grab & go. The identity of the
bistro takes that of a modern bakery with activated F&B
elements up front. The footprint is efficient but the F&B
identity focused and bold.
Concept overview
The Courtyard restaurant & bar concept takes inspiration of
modern international bakeries influenced by the culinary depth
of Asia-Pacific.
This compact restaurant and bar with grab & go component
has as distinguishing F&B feature an upfront finishing bakery,
combined coffee bar and grab & go and open a la carte kitchen
that serves as live station and hot buffet during breakfast.
• Perfect blend between an artisanal café and contemporary
Asian bistro
• Home cooking but with the substance of health focused
cuisine and great attention to ingredients and dietary
friendly offerings
• Utilization of space and interior design to exhibit live baking
& cooking
• Bar, bakery & pastry are arranged at the front of the
restaurant to attract take-away clients
• Sensible approach to environmental sustainability in design
and operation
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 29
Operation.
Operations concept
The operations concept is one of efficiency and consolidation
that leaves capacity free to put F&B on show.
• Two models are developed, urban hotels combine Lobby
bar, Grab & go and restaurant
• Resorts hotels combine restaurant and grab & go with a
pool/ resort bar function
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 30
Zoning.
Hotel
lobby
Bar / retail
Café + bar
Resort zoning seating
In resort projects where the all-day-dining restaurant is located
away from the lobby, the café + bar forms a casual café. Ideal
placement is adjacent to an outdoor resort area to fulfill the
Kids
pool bar function for compact resorts. zone
Indoor
This layout has additional al fresco seating options and a zone Al fresco seating
for children to find engaging entertainment. seating Live
*In-room dining to be connected to back of house kitchen but
bakery
publicly accessible for pick-up.
Cold wall
IRD* BOH
Open
Kitchen
Physically accessible
Visual connection
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 31
Design features
Design features.
Bar & go
Bar & Go cleverly integrates a coffee bar, beverage bar, grab &
go and communal table. Here guests can take beverages and
bakery on the go and the barista skillfully prepares coffee on
order for breakfast and a la carte service. Come evening the
beverage identity shifts to draft & craft beers, wines and
cocktails.
Smart design detailing like beverage and glassware trolleys and
a table that doubles up as bakery buffet (AM) and communal
table (PM)
Equipment requirements (to be adjusted locally):
• Ambient & refrigerated glass showcase
• Refrigerated well for beverage (urban only)
• 3 - Groups semi automatic coffee machine, grinder, knock
box, Puqpress (option to double up or add BOH operation
for larger hotels)
• Under counter hot water boiler
• Cocktail station, sink, rinser, blender, slow juicers
• Turbo oven / panini press (urban only)
• Water faucet (still / sparkling)
• Ice machine (cubes)
• POS + cash drawer
• Refrigeration, freezer
• Recycle bins
• Pick-up drip tray + space
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 33
Design features.
Live bakery
This glass enclosed bakery, placed up front in the restaurant
design, has all the facilities for bakery preparation for the a la
carte and grab & go offering of the restaurant.
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 34
Design features.
Open kitchen
The open kitchen strengthens the F&B identity and improves
operational efficiency. The kitchen functions as a la carte
kitchen for the restaurant & bar throughout the day and as live
station + buffet during breakfast. Both the cold and western +
Asian hot kitchen are integrated here. Fuel source for the
kitchen is electric and solid fuel only.
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 35
Design features.
Cold wall
The cold display, vertically efficient and visually appealing is a
breakfast only component and contains all the space needed to
display a wide variety of cold breakfast dishes. Like large bowl
salads, cut & whole fruit and dairy dishes.
Equipment requirements:
• Vertical refrigeration with remote compressor (water
cooled) – stainless steel frame & glass doors
• Space for plates (vertical)
• Pocket doors to conceal the refrigeration after breakfast
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 36
Design features.
Pantry shelves
Located throughout the restaurant are sets of exposed wall
shelving with the most common dry goods used in the food
preparation by the culinary team. This space efficient storage
introduces another F&B focal point to the restaurant.
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 37
Ambience & design
Ambience & design.
Resort
The resort direction follows a similar design identity and
approach as the urban version but introduces different
materials with a stronger sense of place.
Greater attention is given to the use of natural materials, use of
natural light and introduction of permanent, live plants.
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 39
Ambience & design.
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 40
Ambience & Design.
Audio
Audio system designed by qualified AV consultant keeping in
mind the below requirements.
• Smaller satellite type speakers with subwoofer support are
recommended. Required output is 50Hz to 18kHz (-3dB)
40Hz to 20kHz (-10dB), with a full power continuous sound
level (dBA, @1.2m above FFL) 85dBA (Continuous) 91dBA
(Peak)
• Speaker brand selection from MI AV Design Guide
Appendix 2
• Design coordination is required to architecturally integrate
subwoofers
• Music Selection from internet connected & periodically
updated source by Music Concierge or Music Styling
• Genre: Upbeat café jazz
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 41
Ambience & Design.
Acoustics
Acoustics is the area of specialized designers and is critical to
the guest experience. Below are general points to consider by
both the Interior Designer as acoustic consultant, coordination
early into the design process is key to success.
• Design for no more than 1.5 seconds reverberation
throughout
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 42
Food & beverage
Food.
Overview
The menu is a combination of Indian regional gastronomy and
trending international café cuisine adopting wellness trends.
• Plant-based and gluten free cuisine is incorporated and
given similar attention as other cuisine
• Ingredient sourcing is responsible and local, minimizing
carbon footprint
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 44
Food.
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 45
Food.
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 46
Food.
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 47
Beverage.
Overview
The beverage concept is focused and high-quality. Quality over
quantity.
• Coffee is freshly prepared barista style coffees with
different milk options (+ non-dairy), loose leaf (iced) teas,
fresh & slow juiced juices and natural smoothies
• Beer is bottled and craft with local draft beer if market
demand is present
• Wines, available by glass and bottle, where available,
organic
• Sparkling and still waters are filtered and tapped on-site
• Cocktail recipes are classic and the menu is focused, spirit
forward cocktails are bottled and optionally, aged
• Premium Alcohol and spirirts
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 48
Take-away.
Overview
The take away offering are developed around the same
principles as the rest of the menu. Local bistronomy, health
based international cuisine and bakery as hero.
• Freshly baked off pastries, bakery and sandwiches
• Complete restaurant dishes tailored for take-away
• 3rd wave coffees and gourmet teas
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 49
Beverage.
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 50
Fine detail
Fine detail.
Operating supplies.
Operating supplies mirror the bakery focused concept and have
a simple, natural aesthetic
Take-away boxes and other single use items are at minimum
recyclable under industrial standards or home recycling (PLA,
recycle content paper, carton).
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 52
Fine detail.
Uniform
Bakery chef’s inspired uniform for kitchen & service teams.
Light shirts with naturally cotton fiber and durable, dark apron.
Off-white sneakers
Courtyard by Marriott restaurant & bar strategy. Design Development Operations, Asia Pacific. 53
Courtyard by Marriott restaurant & bar strategy.
Design Development Operations, Asia Pacific.
54
KAE
Destination Bar
MARRIOTT INTERNATIONAL
LOCAL FRESH
ACTIVE CASUAL
FOOD STORY
57
This story is all about the passion of the chefs across India and
the hunger to be the best. Chefs have the passion and
motivation to go to different states to learn from the best.
This destination takes inspiration from the above and the natural
beauty and diversity of India . KAE offers a way for the guests to
experience all the rich spices and flavors of Indian cuisine.
MARRIOTT INTERNATIONAL
BEVERAGE
58
CONCEPT
KAE is an activated, flexible and stylish bar offering dazzling
panoramic views of Gorakhpur’s skyline. Chill to the grooves
and beats of house music while savoring gourmet snacks, fresh
botanical-infused spirits, wines and signature cocktails whipped
up by the resident mixologist. Unique spaces surrounding the
bar offer elevated parties and private dining to its guests.
During the day KAE is the destination for fresh herbal infusions
and light cocktails made from botanicals. More vibrant at night,
inventive and inspired cocktails are skillfully mixed by expert
bartenders.
MARRIOTT INTERNATIONAL
FOOD &
BEVERAGE
CULINARY
61
MARRIOTT INTERNATIONAL
MENU SAMPLE
Gondhoraj Rock Shrimps, Tamarind Glaze Mutton Seekh Kebab, Lemon Butter, Khameeri Martban Gosht, Ghee Pulka, House Salad
Naan
Mustrad Oil Poached Free-Range Chicken, Nihari Gosht, Khameeri Roti
Churmur Jar Prawns Puli Munchi, Neer Dosa, Toasted
Cocnut Chutney Sukhhi Boti, Makhhan Dal, Pudhina Paratha
Quinoa Bhel, Hass Avocado with Crispy Kale
Bombay Sandwich, Sev, Bhavnagari Chilli , Pathuri Machh, Gobhindo Bhog Bhaat
Truffle & Fresh Mozarella Kulcha, Nolen Gurh Tomato Saar
Tomato Chutney Goan Prawn Curry, Brown Rice
Chorizo , Poie, Tomato Kachumber Sorson Maach, Ghee Bhaat, House Salad
Edamame Mascarpone Hummus, Roomali
Crisp Dimer Devil, Vegetable Chop, Kachumber DaL Bati Churma Sampler
Crispy Soft-Shell Crab, Curry Leaves, Radhuni Moong Dal Kedgeree, Kurkuri Okra, Baby
Seeds Spinach Fritters
Khaman Dhokla Chaat Sarson Ka Saag, Makki Roti, Organic Gurh
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64
65
BEVERAGE
66
Signature drinks
- Quince palinca, quince flower esprit, vermouth blend,
bitters
- Jasmine gin, wormwood aperitif, seaside tonic, soda
- 70’s inspired Wyld Tea paired with four botanical
cocktails and treats.
MARRIOTT INTERNATIONAL
68
69
GIN TROLLEY
71
Trolley design
MARRIOTT INTERNATIONAL
THE
HOSPITALITY
SERVICE
73
STYLE
MARRIOTT INTERNATIONAL
AMBIENCE
DESIGN
75
MARRIOTT INTERNATIONAL
77
MARRIOTT INTERNATIONAL
LIGTHING
78
The overall lighting scheme during the day at KAE is clear and
bright with floor to ceiling windows. At night, dramatic and
suffused lighting created by suspended light bulbs and pin
spots on tables, bar and distillery lab. Lighting plays at night
with the plants to create interesting reflections and shades.
MARRIOTT INTERNATIONAL
AUDIO
79
Deep house and lounge music getting more vibrant towards the
night.
MARRIOTT INTERNATIONAL
ART & DECORATION
80
MARRIOTT INTERNATIONAL
FINE DETAIL
TABLETOP
82
MARRIOTT INTERNATIONAL
UNIFORM
83
MARRIOTT INTERNATIONAL
SEATING
84
Capacity
• As per FCS
MARRIOTT INTERNATIONAL
GLASSWARE CHINAWARE CUTLERY
MENU
POOL BAR
POOL BAR CONCEPT
COURTYARD BY MARRIOTT Gorakhpur
©2017 Marriott International, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY – May not be disclosed or distributed without the express written permission or Marriott International, Inc
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
100
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
101
CONCEPT
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
Open from the morning until the evening, the pool side bar focuses on
refreshing concoctions, light-bodied wines, home-made iced teas and
cool beers. A limited menu featuring classic bar snacks and locally
inspired nibbles is available all day.
The bar has a relaxed, contemporary look and follows the overall design
of the hotel. Different seating arrangements and upbeat lounge music
create a social, buzzing and fun ambience.
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CULINARY
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
Signature food
- Pepper crusted bacon cheeseburgers with French fries
- Fish and chips
- Chicken satay with peanut sauce
- Seafood spring rolls
- Ice cream
- Chicken nuggets
Kitchen design
- Small back of house pantry.
Key equipment
- Turbo chef oven; double-tank fryer.
103
CULINARY
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
104
CULINARY
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
105
BEVERAGES
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
Signature drinks
- Homemade iced teas, fresh fruit smoothies, mango lassi, sangria jugs
- Craft beers
- Rose & white wines
- Tropical Rise: Lychee liqueur, watermelon juice, lime juice, sugar
syrup, basil leaves
- Rose Velvet: Monsoon Valley sparkling rosé, Tanqueray, crème de
cassis, lemon juice, elderflower
Bar design
- Contemporary sleek designed front of house bar.
Key equipment
- Cocktail unit, juice extractor, ice-machine, blender, wine coolers,
Champagne buckets.
106
BEVERAGES
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
107
AMBIENCE &
Courtyard by
Marriott Gorakhpur,
India
DESIGN
POOL BAR
Lighting
- Naturally lit during daytime. Floor lanterns, floor spot lighting and
candles create a dimmed and romantic atmosphere in the evening.
Art & decorative items
- Co-ordinate with I.D. and art consultant. Minimalistic artifact.
Audiovisuals & entertainment
- Casual lounge music during the day and upbeat pop music in the
later hours of the day.
108
AMBIENCE &
Courtyard by
Marriott Gorakhpur,
India
DESIGN
POOL BAR
109
SEATING
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
Capacity
- As detailed in the ‘Facilities Criteria’.
110
OPERATING
Courtyard by
Marriott Gorakhpur,
India
EQUIPMENT
POOL BAR
Tabletops / 5SU
- Simple white crockery. Simple flatware. Wine
coolers. Olive oil, salt and pepper
centerpiece. Placemats. High quality
glassware and chinaware.
Uniforms
- Blue polo shirt and shorts. Boat shoes.
Botanicals
- No botanicals.
111
CONCEPT
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
112
BEVERAGE
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
113
BEVERAGE
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
114
CULINARY
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
Signature dishes
- Grilled fish/seafood of the day
- Raw tuna yakitori
- Fruit salads
- Tuna tartare Bruschetta
Kitchen design
- The pool bar uses a small pantry for support,
with attention to a speedy food routing.
115
CULINARY
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
116
SEATING
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
Capacity
- As detailed in the ‘Facilities Criteria’.
117
SEATING
Courtyard by
Marriott Gorakhpur,
India
POOL BAR
118
OPERATING
Courtyard by
Marriott Gorakhpur,
India
EQUIPMENT
POOL BAR
Uniforms
- Colorful polo shirts with a pattern across the back, beige shorts and boat shoes.
Botanicals
- No botanicals.
119
THE SPACE
BALLROOM & MEETING SPACES
COURTYARD BY MARRIOTT Gorakhpur
©2017 Marriott International, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY –
May not be disclosed or distributed without the express written permission or Marriott International, Inc
CONCEPT
Courtyard by
Marriott Gorakhpur,
India
THE SPACE
Shaadi by Marriott
121
CONCEPT
Courtyard by
Marriott Gorakhpur,
India
THE SPACE
Shaadi by Marriott
122
Courtyard by
Marriott Gorakhpur,
India
THE SPACE
123
CONCEPT
Courtyard by
Marriott Gorakhpur,
India
THE SPACE
124
CULINARY
Courtyard by
Marriott Gorakhpur,
India
THE SPACE
CULINARY CONCEPT
An array of different function menus is available
featuring traditional finger food and Western/Indian
favorites. An assortment of nibbles can be prepared
upon request featuring mini sandwiches, pastries
and other small hot or cold dishes to perfectly
accompany a coffee or tea break.
SIGNATURE DISHES
Specific to event. A selection of western or
eastern dishes or hors d’oeuvres can be served.
Set menus of Indian cuisine available
KITCHEN DESIGN
All dishes are coming from the all day dining
restaurant kitchen and are dished out at the back
of house pantry.
KEY EQUIPMENT
Food stands for coffee/snacks breaks.
125
BEVERAGE
Courtyard by
Marriott Gorakhpur,
India
THE SPACE
BEVERAGE CONCEPT
The beverage offerings pair with the meals and adapt
depending on the type of event. If requested,
bartenders are readily available to provide any
tailored drinks for cocktail focused events. Feature
table bar can be set up for each type of event, and
can be used for serving coffees, teas and fruit juices
during meeting breakouts.
SIGNATURE DRINKS
Gorakhpur Mojito
Fresh fruit juices
Selection of classic new worlds wines
Champagne
BAR DESIGN
No front of house bar. Beverage dispense area.
Front of house coffee machine or feature table bar
set-up can be arranged under guests’ requests.
126
BEVERAGE
Courtyard by
Marriott
BALLROOM &
MEETING SPACES
127
ZONING & SPACE
Courtyard by
Marriott
BALLROOM &
PLANNING
MEETING SPACES
128
AMBIENCE &
Courtyard by
Marriott Gorakhpur,
India
DESIGN
THE SPACE
DESIGN FEATURES
A spacious pre-function area where cocktails can be
held. Colors and design scheme are purposely kept
neutral to give flexibility to a variety of events to be
hosted in the space. All design materials used are of
the highest quality to ensure durability and first class
impressions to all guests.
LIGHTING
Lighting can easily be controlled to the level of
brightness / colors desired. Integrated moveable
spots. Feature chandelier in the ballroom.
Hanging pin spot lights in the meeting space.
129
OPERATING
Courtyard by
Marriott Gorakhpur,
India
EQUIPMENT
THE SPACE
TABLETOPS / 5SU
For ballroom: Polished, high quality glassware from
Ocean, stainless steel flatware from Corby Hall, white
design Legle tableware.
Buffet Table: Little cardboard, tooth picks, simple
crockery. Tongs for pastries and bread rolls.
UNIFORMS
Simple black and white banqueting uniform
GRAPHICS & COLLATERAL
A default menu is of black text printed on white
paper. Buffet dishes are labeled with little cards.
BOTANICALS
Custom made floral arrangements upon request.
130
DDO PACKAGE
172
DDO PACKAGE
LONG FACILITIES PROGRAM (GDAP)
GDAP, ON REQUEST
Every brand comes with its own unique set of design requirements.
Along with the F&B concept deck, design These standards include kitchen design and are complementary to
consultants are to ensure that following design others listed in this package.
guidelines have been received & reviewed before
commencing F&B / Public area design.
DESIGN CONSULTANT LISTS
It is understood that the design consultants study DDO, ON REQUEST
and apply the direction given in these files, which
ultimately improves the design review speed and Experienced design consultants have the largest influence on
on-strategy design. design quality, efficient space use, return on investment and speed
to build. Contact DDO for recommendations for those related to
Please contact the project’s DDO or GDAP lead if F&B Design.
Documents issued are CONFIDENTIAL & PROPRIETARY and may not be
not received or needing clarification. disclosed or distributed without the express written permission of Marriott
International, Inc – or used in any other form than internally for the Marriott
AV DESIGN GUIDE
property related to the issuance of these guidelines.
Reliability and capacity are two key elements we look for during the
kitchen and laundry design process. This results from the selection
The following is a selection of detailed design of quality equipment brands that have performed favorably in our
requirements for interior and kitchen design close to 7000 hotels.
consultants to apply, from schematic design to
construction documentation.
COMMON KITCHEN CONSTRUCTION REQUIREMENTS
Extracts from the Marriott Design Guide that cover kitchen and MEP
design details, to build safe, easy to clean and durable kitchen
spaces.
Pantries located on guest floors and in spa back of house areas are
designed by the kitchen designer to ensure that hygienic practices
are followed when washing glasses or storing perishable items.
They provide solutions and inspiration to key ALL DAY DINING LOOK BOOK
ergonomic and esthetic issues when developing
operational design elements such as service References of successful all-day-dining station design for interior
stations, front of house kitchens, bar and much and kitchen design consultants. Examples are included to cover the
more. majority of our brands.
New look books are added periodically to the DDO Package. Refer to
the download links to check for the latest set of look books and
updated versions of the earlier issued ones.
©2017 Marriott International, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY –
May not be disclosed or distributed without the express written permission or Marriott International, Inc
INTRODUCTION
Design Development
Operations, Marriott
Asia Pacific
DDO RULES-OF-
THUMB
177
TABLE SIZE
Design Development
Operations, Marriott
Asia Pacific
GUIDELINES
DDO RULES-OF-
THUMB
178
COUNTER
Design Development
Operations, Marriott
Asia Pacific
HEIGHT GUIDE
DDO RULES-OF-
THUMB
179
BARS
DESIGN DEVELOPMENT OPERATIONS,
ASIA PACIFIC, MARRIOTT INTERNATIONAL
180
BARS
Design Development
Operations, Marriott
Asia Pacific
DDO RULES-OF-
THUMB
See the Bar design look book for correct design examples, available through MI – DDO.
181
BARS
Design Development
Operations, Marriott
Asia Pacific
DDO RULES-OF-
THUMB
Counters & shelves Refrigeration & freezers Ice wells & ice machines
Bar counter top materials must be correctly chosen Ample refrigeration should be made available for Always be positioned in the front bar section so to
and sealed so to be completely water tight, stain bottled beer, fresh fruit, purees, white & rose wines, necessitate the production of drinks in front of the
resistant and non-reactive. champagne, dairy products etc. guest.
It is the responsibility of the interior designer to Freezer space should be available to chill glassware Should include 3 removable dividers.
select fit-for use materials that can endure (martini or beer glasses) and for the storage of hand
Should include stainless steel garnish trays (GN 1/9).
operational usage over time. chipped ice, ice creams & sorbets etc.
Should be positioned next to sink, then sink next to
Bar counters should over hang bar equipment so Refrigerator drawer sections can also be used next to
the bin.
bartenders can easily produce drinks on the bar ice wells where possible – used for keeping fresh
counter top without over reaching. Residential bars garnishes and mixers etc. Bars require large ice cube machines and bar freezer.
without counter do not require this. (Hoshizaki LM series 48x48x58mm ice.)
Compressors should be remote wherever possible.
Shelves should be spaced at min. 400-450 mm to Ice cube machines for restaurants & bars should
Bar fridge doors should be cladded, unless otherwise
leave sufficient space for various bottle heights produce ice with a minimum size of 28x28x32 mm.
specific.
displayed with pourer.
Each bar should at least have one undercounter
Glassware shelving to be on runners wherever single door freezer.
possible.
182
BARS
Design Development
Operations, Marriott
Asia Pacific
DDO RULES-OF-
THUMB
All lighting above the bar area should be dimmable Bar rail should be plumbed in to waste so spillage Subwoofers are often a requirement to meet higher
and on an independent circuit to the rest of the flows directly into waste. Each perforated section energy restaurant or bar AV requirements.
space. should not exceed 1000mm – to avoid it bending
Subwoofers should be build-in into the architecture
over time and improve ease of cleaning.
Bar top should be spot lighted from above with or case goods.
narrow beams, creating a stage effect for cocktails
High quality water resistant speakers are readily
during preparation. Aim lights right in front of ice
available and a requirement for outdoor spaces.
well/cocktail station.
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SERVICE
STATIONS
DESIGN DEVELOPMENT OPERATIONS,
ASIA PACIFIC, MARRIOTT INTERNATIONAL
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SERVICE
Design Development
Operations, Marriott
Asia Pacific
STATIONS
DDO RULES-OF-
THUMB
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SERVICE
Design Development
Operations, Marriott
Asia Pacific
STATIONS
DDO RULES-OF-
THUMB
CASUAL/ RETAIL /
VENUE / FINE ALL DAY LOUNGE / ROOM
UPSCALE GRAB & BAR POOL DECK
STATIONS DINING DINING CAFÉ SERVICE
DINING GO
HOSTESS
STATION 1 1 1 - (Optional) (Optional) - -
Layout guidelines (NO POS)
The requirements listed are minimum Min 1. Add
standards only. Restaurants come in every POS STATION 1 per 30 1 per 50 1 per 50 one more 1 per 50 1 per 50 1 at IRD
Counter
shape and form. Therefore please apply WITH CC Seats / Seats / Seats / above 40 Seats / Seats / work
service
these guidelines with logic and adapt to TERMINAL* 100sqm 100sqm 100sqm Seats / 100sqm 150sqm area.
150sqm
various cases.
MINIMUM #POS
All service stations layouts are required to
STATION TO BE
be reviewed by Design Development 1 1 1 1 1 1 1 1
EQUIPPED WITH
Operations prior to assigning data & power CASH DRAWER
points.
1 per 30 1 per 50
SIDE STATION* Seats / Seats / (Optional) - (Optional) (Optional) - -
100sqm 100sqm
*Capacity should be related to the closest
standard. I.e. if one POS is required per 50 Optional 1 per 50
CLEARANCE
- above 100 Seats / - - - (Optional) -
seats, then in the case of 80 seats, 2 should STATION*
seats 100sqm
be provided (80 is closer to 100 than 50).
1 per 1 per 1 per
KOT kitchen/ kitchen/ kitchen/
1 1 1 1 1
PRINTER bar bar bar
Example, for an 120 seats all day dining the section section Section
requirements is:
Chinese
1 x Hostess station DEDICATED
restaurant
CASHIER - - - - - - -
2 x POS station with CC terminal. only > 150
STATION
2 x Clearance station seats
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SHOW
KITCHENS
DESIGN DEVELOPMENT OPERATIONS,
ASIA PACIFIC, MARRIOTT INTERNATIONAL
187
SHOW
Design Development
Operations, Marriott
Asia Pacific
KITCHENS
DDO RULES-OF-
THUMB
188
KITCHENS
DESIGN DEVELOPMENT OPERATIONS,
ASIA PACIFIC, MARRIOTT INTERNATIONAL
189
KITCHENS
DDO
ASIA PACIFIC
DDO RULES-OF-
THUMB
Floor drops / sunken slab design Wall design False ceiling design
All kitchens in the back of house need a full The walls must be designed and constructed with a False ceilings must be installed wherever possible
structural sunken slab to facilitate the installation of smooth, non-toxic, light colored, durable, non-
False ceiling height in all areas must not be less than
walk-in cold rooms, refrigeration and drain trenches absorbent, abrasion resistant, anti-shedding, easy-
2700mm
so as to ensure the kitchens level with the outside to-clean surface.
passage. False ceilings must be designed and constructed
Minimum height of walls is 2800mm and must
with a smooth, anti-grease, odorless, non-toxic,
Back of house kitchen on common floors minimum exceed ceiling height by at least 100mm.
easy-to-clean, impervious, fire suppressing material
of 350mm depth.
Corner guards of minimum 1600mm height to be
False ceilings must be of continuous construction
Back of house kitchen at lowest level minimum of installed flush.
and must not have empty spaces and joints
600mm depth.
Crash barriers must be installed in all corridor aisles
Access openings to the space above must be
Front of house kitchens (if at lowest level) minimum and must not be made of wood.
provided to facilitate cleaning and pest control
of 200mm depth
No gypsum boards allowed.
Lighting
Floor design Grouting Lighting in all back of house food preparation areas,
The flooring material is required to be abrasion
All wall grouting must be made of polymer or glass loading bays, food storage areas and all food
resistant, light colored, unglazed, waterproof, heat-
cement, which is acid free, mildew proof, and germ passageways must be covered with shatter-proof,
resistant, acid and oil resistant, anti-fog, corrosion
proof. anti-fog, explosion-proof and easy-to-clean covers,
resistant, odorless, easy-to-clean, fissure less, and
that must not distort natural light.
sloped towards the floor drainage at ideally 1.5%. Flooring should be installed grout-less wherever
possible Minimum of 800 LUX at all inspection points.
It should be made of the same at the flooring Minimum acceptable width of banquet service
material or stainless steel. hallways in food preparation areas is 3500mm.
KITCHENS
DDO
ASIA PACIFIC
DDO RULES-OF-
THUMB
Door and doorframe Design Hoods and HVAC design Fire suppressing system
All doors and doorframes must be fire resistant solid Zone cooling is required for all food preparation In addition to the building automatic sprinkler
core plastic laminate or hollow metal. areas with a minimum of 20% fresh air intake if air system, a wet chemical hood suppression system
conditioned or 20 full air changes per hour if not air with fixed nozzles must be installed per Marriott
No wooden doors and doorframes are allowed.
conditioned. Module 14 – Fire Protection and Life Safety
All doors must have kick plates of at least 800mm Standard.
All kitchens need to be provided with low-velocity
from the floor, crash barriers, and a self closing
diffusers. The FSS must be UL300 listed, and Ansul Piranha
function installed.
dual agent wet chemical suppression system is
All food production facilities must conform with the
All doors must have a visual explosion-proof glass recommended. The dual agent has water mist in
following environmental standard:
window centered at 1700mm from the floor. addition to the wet chemical agent thereby
Humidity: <70% preventing any flash overs. Kidde, Buckeye and
Door widths must be at least 900mm for single and
Rangeguard manufactured systems are currently not
1500mm for double doors. Air flow speed: <0.50 m/s
accepted.
All doors must be pest-proofed Sound volume: <60dB
The FSS needs to be integrated with the fire alarm
Temperature: <26° Celsius for hot kitchens system, and upon operation of the FSS – general fire
alarm notification to occupants on that floor,
Window design <21° Celsius for cold kitchens
automatic gas shut off, automatic electrical
All windows must be constructed with either UPVC or <18° Celsius for butchery / equipment shut off under the kitchen hood,
stainless steel framing. fishmonger / chocolate room automatic makeup air shut off, and exhaust fan
All windows must be double toughened vacuum Pressure: maintained at negative flow running operations need to occur. The FSS must
glass. possess automatic detection (fusible links) as well
The HVAC must be installed with watertight joints. as a manual actuation not more than 30 meters from
All windows must be at least 1200mm from the floor. the release mechanism and located in the path of
The HVAC must possess access panels at minimum
All windows must be closeable and possess a fly net every 10 meters to facilitate cleaning and pest egress from hood.
or air curtain. control. The FSS must have fire suppression capabilities for
All windows must be flush with the inside of the wall, HVAC and hood release must satisfy the local all equipment which produces grease latent vapors,
or have a ledge with an at least a downward 45° discharge standard and must be at least 30 meters i.e. oil fryer, griddle, oven, stoves, charcoal operated
angle. from residential areas. equipment, boilers, lava rock or gas radiant
equipment and ventilating structures.
Dish-out windows are minimum 1500mm x 500mm. Hoods must have integrated high efficiency grease
removal system (e.g. UVC)
KITCHENS
DDO
ASIA PACIFIC
DDO RULES-OF-
THUMB
Each water supply line must be installed with a Hot water pipes must be installed at least 150mm Drainages must be pest-proof and all stainless steel.
isolation valve at the nearest stub out, or alternatively away from cold water pipes and any PVC pipes.
with a check valve if the water supply is directly
Waterpipes running through concrete slabs or floors
connected to food service equipment. Grease trap design
must be avoided wherever possible.
Stub outs must be provided off walls not floors All sewage water from food preparation areas must
wherever possible not less than 150mm off the floor. pass through grease trap before leading into an
Toilets exterior drainage channel.
Toilets must be provided for food handlers that must The grease trap must be located outside any food
not be accessible through food handling and handling area, at the lowest level of the facility,
preparation areas, have self-closing doors, sufficiently large enough to handle drainage at peak
mechanical exhaust system and adequate hand times and easily accessible for servicing and
washing stations. cleaning.
DDO RULES-OF-
THUMB
194
VENDOR
Design Development
Operations, Marriott
Asia Pacific
INFORMATION
DDO RULES-OF-
THUMB
Kitchen & Interior design consultants Marriott procurement services Music consultant
Kitchen and interior design consultants are critical to As a Marriott portfolio hotel you have the option, at a Music Styling is an approved vendor for background
the success of our hotel projects. They assist in nominal fee, to use the services of Marriott music (BGM) programming for our hotels.
planning attractive, operationally efficient venues, procurement Asia Pacific.
Music Styling develops licensed music content for
enabling superior financial returns.
With experience in supporting over 6000 hotels in virtually any area of the hotel.
Having the right consultant on board often avoids over 110 countries, Marriott procurement covers the
In addition to the licensed music content provided by
costly rework and construction delays through more process from selection through delivery; delivering
Music Styling, local authorities often require
efficient planning, higher drawing accuracy and price competitive, brand compliant items.
additional licenses – please check & apply.
superior construction coordination.
To find out more, ask your Marriott project manager
Contact: info@musicstyling.com
Due to the critical nature of these consultant, to connect you to our Asia Pacific procurement team.
Marriott International governs the selection of such
consultants in which we use first hand experience to
avoid that owners engage an inexperienced
consultant or one that has performed poorly on
previous projects.
195
DISCLAIMER
Design Development
Operations, Marriott
Asia Pacific
DDO RULES-OF-
THUMB
All concept are created & owned by the Marriott International Asia Pacific office, Before a name/logo may be used at any hotel, due diligence should be conducted
modification of this presentation needs this offices approval. to determine whether the proposed name is available for use at the Hotel or
whether instead someone else already owns prior rights in the name that would
Procurement & 5SU/OS&E expose the Hotel to liability for trademark infringement.
Selection of operating equipment for F&B concepts require Area Vice President or This trademark search due diligence is country-specific and location-specific.
Area Director of Operations approval to ensure that operating equipment is The external costs incurred for conducting trademark search due diligence and
concept honest. securing trademark registrations for F&B venue names are the responsibility of
the hotel owner.
Look & feel should follow the direction set forth in the F&B concept deck.
Registration of a venue name is not a requirement in all countries. Owner should
Contact the Asia Pacific Design Development Operations team if further
consult their legal team to inform themselves on local legislation.
guidance on look & feel is required.
196