Professional Documents
Culture Documents
Who Are We?: Corporate Mission Statement
Who Are We?: Corporate Mission Statement
1998 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2016 2018 2019
21%
47%
2%
LKQ has grown from a North American collision operation to a globally diversified aftermarket distributor.
(1) TTM reflects period through 09/30/2019
Niche and
Fragmented High
Markets Fulfillment
Rates
Industry
Leading
Management Synergy and
Leverage
Opportunities
Attractive
Adjacent Sustainable
Markets Growth and
Margin
Expansion
Vision
• To help our internal customers achieve their business goals by providing best in class,
innovative and value added services
• Provide services that exceed expectations through planned and continuous improvement
of our services, processes and people
• Execution built on process and metrics
• Drive accountability through transparency, efficient communication and effective authority
delegation aided by flat organization structure
Service Offerings
India Operations is considered as the knowledge hub for the global organization. We support
the global entities of LKQ on various knowledge domains.
• Global Sourcing
• Procurement, Supply Chain and Inventory Management
• Content Management
• Catalog Design Services
• Business Analytics – Reporting, Pricing, Descriptive, Predictive and Prescriptive Analytics
• Business Intelligence
• Salvage Procurement and Parts Trader (Sales Support)
• IT Infrastructure Support – Voice, Networking, Systems, Security Operations Center,
Network Operations Center etc.,
• IT Development
• Finance Operations:
forward3 Accounts Payables and Accounts Receivables
forward3 Tax and Credit
EXCELLENCE
• Maintain High Expectations
Yourself
Teammates
• Go Above And Beyond
• Focus On The Customer Needs
• Be Passionate About Success
LEADERSHIP
Values We Live By • Be A Role Model
• Walk The Walk And Talk The Talk
• Make It A Priority To Develop And Mentor Others
If there’s one thing that • Embrace Change And Lead The Way
defines the most successful • Exhibit A Positive, Entrepreneurial Spirit
• Show Others That You Care About Them
companies, it’s not their bottom
line - it’s their values. At LKQ, INTEGRITY
the values we stand by have
• Be Honest, Genuine And Fair - Always
made us who we are today. • Keep Your Promises
Our values are another way in • Say What You Mean And Mean What You Say
• Make The Right Decision Not The Popular Decision
which we celebrate the best of
our past and the energy and VALUE
growth potential of our future.
• Provide Real Service To The Customer
The values focus our efforts • Distinguish LKQ From The Competition
to serve our customers and • Let The Customer Know You Care
Outside Customers
suppliers and pave a clear Inside Customers/Employees
RESPONSIVE
• Be Fast, Flexible And Focused
u g h TEAM
thro W • Take Initiative
ER O • Seize Opportunities
V
R
K
DE
wit
A l ways
h FU
TEAMWORK
N
FUN
• Bring Positive Energy And Enjoyment To Work
• Celebrate Successes
LKQ Brief - V4 • Enjoy Your Job And Let Our Customers Enjoy LKQ Experience
02/2020