Annexure IV: Mandate Return Reason
Code.
‘Signature (1- 10)
‘M003 _| Drawers signature differs
M004 | Drawers signature required
MOOS _| Drawers signature to operate account not received
M006 | Drawers authority to operate account not received
M007 _| Alterations require drawer's authentication
M008 | Company 'FOR' stamp required
‘Stop Payment (11-20)
MO11_| Payment stopped by attachment order
‘Moi2__ | Payment stopped by court order
M013 _ | Withdrawal stopped owing to death of account holder
M014 | Withdrawal stopped owing to lunacy of account holder
M015 _ | Withdrawal stopped owing to insolvency of account holder
Instrument (21-35)
MO24_| Amount in words and figures differ
M027 [| Image not clear
Account (36-45)
MO037_| Account closed
M038 _ | No such account
M041 | Account blocked
M042_ | Account description does not tally
M043 | Nature of debit not allowed in A/c type
Miscellaneous (56-75)
M057 _| Payer Name Mismatch
M058 _ | Name of beneficiary not provided or not legible
‘M060 _| Invalid Frequency
M061 _| Frequency of payment not mentioned on mandate
M062 __| Period of validity not mentioned or invalid end date
M063 _| Invalid Bank Name
MO72_ | Data mismatch with mandate
MO73_| Mandate Incomplete
M065 _| Fixed’ or Maximum’ option not specified on mandate
Combination (76-85)
M076 _| Data Mismatch: Frequency and Period
Mo77__| Data Mismatch: Frequency and Signature
‘M078 _| Data Mismatch: Period and Signature
Data Mismatch: Debit Type and Signature
M079‘Sponsor Bank Rejects (86-95)
MO86_| SP_Customer identifier mismatch
M087 _ | SP_incorrect amount
Amendment
‘001 [ On Customer request
Cancellation
001 __[ On Customer request
C002 _| On Corporate request
C003 __| Account Closed or Frozen or inoperative
Acceptance
‘aco1__| Default Ack Accept Reason
NPCI system generated
sack | Automatic cancel request acceptance
ncfe | Default forced not acknowledge acceptance reason
ncex_| TAT Expired
10