Professional Documents
Culture Documents
Profile
Profile
Lyndsie Foster
ENGL 2010
2/16/2021
Scott Wilson lives in Utah as a strong community member at age 37. Him and his six
siblings grew up in the Valley. Scott and his family are very good people who always make sure
they are fitting in with the rules. It’s been hard for him to miss out on a vacation in 2020 as a
result of the pandemic. They usually go on at least one vacation every year. In order to make up
for the sad times the year before, they knew they had to go on a huge vacation. After much
thought, Scott finally convinced the rest of the family to go to Hawaii for their vacation. Scott
works a desk job at a regular sized company. He doesn’t see the sun much, so this was a big deal.
Scott helped everyone find a good flight that would fit all twenty of them. It would be
strange to travel to Hawaii on different flights. The Wilsons are a family of 20, “ten adults and
ten kids”(Coffey). It took a bit to find an affordable flight that goes for six hours and thirteen
minutes over 2955 miles. The family waited months for their vacation time to come. It was
January 24, 2021 when they finally made it to the Airport. Each Wilson family member had a
suitcase packed and ready to go with a mask on the nose. COVID wasn’t much of a worry for
them because they had already gotten the virus, they used the mask to protect others.
As they walked in, it was very bright with slightly less people than usual. Scott
immediately guided everyone through the process of getting on the flight. It had been what felt
like at least twenty minutes when they finally reached the airplane. They scanned in their tickets
and headed through the boarding bridge. At some point, Scott’s mask slipped down below his
Foster 2
nose. Another person on the Airplane noticed and asked him to pull it back over his nose. Scott
didn’t think to look over to see who this person was because it didn’t matter. The wilsons were
not the type of family to be rude, so he quickly made an effort to fix the issue.
Scott Wilson simply set all of his bags down, slid his mask up, and picked his bags back
up. After they found their way to the back, “a gate agent approached them with some bad news
from the crew” (Moser #). “They want you to leave the plane”. Scott was shocked, he had no
warning of what was going on other than the small interaction with the other passenger. It’s crazy
to kick someone off of a flight because he didn’t have his mask on the entire time. Scott asked
the gate agent if there was someone he could talk to to get it all sorted out. The agent leaves to go
The gate agent came back “insisting the captain of the flight crew needed them off” The
whole family of ten adults and ten kids were directed to get off the plane. As soon as this
happened, other families on the flight were saying things like: this is wrong, that guy was being
rude to everyone on the plane, that family had their masks on the entire time. Regardless, they
got off the plane and were transferred onto several other flights. The family was obviously
treated unfairly. The other gate agents were on the Wilson family’s side and explained that it was
not a normal thing and the other guy was completely in the wrong.
It’s important to avoid being that person who gets people booted from a flight because
The family ended up overflowing some other flights as a result of the incident. They left
their flight basically empty because they weren’t following COVID guidelines only to put other
flights slightly out of COVID restrictions. All that planning for the family to be on the same
Foster 3
flight was useless. Each child had at least one adult with them the entire time, so at least that
worked out. It’s not completely the airports fault that the family was kicked off their original
flight. It’s the other passenger that was in a mood and decided that the whole family was a
problem because one adult family member’s mask slipped. The gate agent definitely needed to
re-evaluate when he saw the other families on the flight advocating for the Wilsons.
It’s times like these that make traeling worse. It’s already a possibility that you can miss
your flight, the flight gets canceled, or airsickness. COVID restrictions have everyone wearing
masks to protect from the virus. The fear of COVID makes it easier for crappy people to get
away with things like this. Luckily, the other gate agents recognized the mistake so it won’t
happen again.
Foster 4
Works Cited
Moser, Ashley. “Utah Family Removed From Flight Over Mask Dispute.” WNKY 40, 27 1 2021,
https://www.wnky.com/utah-family-removed-from-flight-over-mask-dispute/.
independent.co.uk/travel/news-and-advice/covid-mask-american-airlines-family-b179403
1.html.
“The New SLC Project Fact Sheet.” SLC International, 1 October 2020,
https://slcairport.com/thenewslc/the-new-slc-fact-sheet/.