STATEMENT OF WORK (SOW)

STEAK THYME MENU REDESIGN

4040 WILMINGTON PIKE
KETTERING, OHIO 45440

DATE 1/23/18
INTRODUCTION/BACKGROUND
Steak Thyme has approved the Menu Redesign Project in support of its strategic plan to enhance
marketing and customer service. In order to provide more timely feedback to prospective clients
and improved customer interaction, the Menu Redesign Project will focus on building a content
rich Menu which provides a simplified and more user-friendly approach for existing and
potential clients. It is imperative that we utilizes its web site as a platform for communicating
new developments, client testimonials, recent news, and other industry specific information. We
also realizes the importance of in store imagery, and brand marketing. In order to accomplish
this, we seeks to outsource the printing, and everything else will be done in house. We
anticipates that its new look will move the company forward in its multi-tiered approach to
winning new clients and maintaining them for a long period of time.

SCOPE OF WORK
The scope of work for us includes all planning, execution, and implementation of the Menu
Redesign project. The selected member of the team will be responsible for the design of the new
menu based on feedback to be provided by Steak Thyme. Each stage of the project will require
approval from Steak Thyme ownership before moving on to the next stage. The selected
members must ensure it has adequate resources for designing, building, and implementing the
new menu, drive thru panels, carryout menus, and in store pictures etc. Specific deliverables and
milestones will be listed in the Work Requirements and Schedules and Milestones sections of
this SOW.

PERIOD OF PERFORMANCE
The period of performance for the Menu Redesign Project is 2 months beginning on 2nd of
March 2018 through the 3rd of May 2018. All work must be scheduled to complete within this
timeframe. Any modifications or extensions will be requested through Steak Thyme for review
and discussion.

PLACE OF PERFORMANCE
The selected members for the Menu Redesign project will perform a majority of the work at their
own facility. The member will be required to meet at Steak Thymes’ facility once per week (day
and time TBD) for a weekly status meeting. Steak Thyme will provide and arrange for meeting
spaces within its facility for all required meetings

WORK REQUIREMENTS
As part of the Menu Redesign Project the members of the team will be responsible for
performing tasks throughout various stages of this project. The following is a list of these tasks
which will result in the successful completion of this project:

Kickoff:
- I will create and present detailed project plan including scheduling, execution and
implementation plans.
- I will present project plan to Steak Thyme for review and approval

Design Phase:

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 - Work with Steak Thyme to gather requirements and establish metrics, new items for
menu, and cost management
- Create Menu design based on collected requirements
- Develop Menu design proposal for Steak Thyme review and approval
- Present written status at weekly meeting

Build Phase:
- Jake will complete all files neccesary for approved menu design
- Jake will provide Steak Thyme with a detailed implementing plan
- Jake will include all content provided by Steak Thyme on redesigned Menu.
- Jake will contact the printer to retrieve a proof release for all items.
- Jake will resolve any issues found with proof.
- Jake will compile a final proof to present to Steak Thyme for review/approval and send to
the outsourced printer.
- Present written status at weekly meeting

Implementation Phase:
- Steve will implement the newly redesigned menu on the web site on Steak Thyme servers
- Steve will begin installing new menu items, in store, at the drive thru etc. at this point
forward until the end of the period of performance.
- Present written status at weekly meeting

Project Handoff/Closure:
- Jake will provide Steak Thyme with all documentation in accordance with the approved
project plan
- I will present project closure report to Steak Thyme for review and approval
- I will complete the project requirements checklist showing that all project tasks have
been completed
- Steve will double check everything and conclude on the final day of the period of
performance
- Present written status at weekly meeting

SCHEDULE/MILESTONES
The below list consists of the initial milestones identified for the Website Redesign Project:

RFP/SOW Release January 24, 2018

Printer Selection Review February 1-28, 2018
Printer Selection March 1, 2018
Period of Performance Begins March 2, 2018
Menu & Website Design Review March 18, 2018
Implementation Review April 15, 2018
Implementation Complete April 20, 2018
Project Completion Review April 25, 2018
Project Closure/Archives Complete May 3, 2018

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ACCEPTANCE CRITERIA
For the Menu Redesign Project the acceptance of all deliverables will reside with Steak Thymes’
owner. She will maintain a small team of three advisors in order to ensure the completeness of
each stage of the project and that the scope of work has been met. Once a project phase is
completed and the a member of our team provides their report/presentation for review and
approval, the Owner will either sign off on the approval for the next phase to begin, or reply to
us, in writing, advising what tasks must still be accomplished.

Once all project tasks have been completed, the project will enter the handoff/closure stage.
During this stage of the project, we will provide their project closure report and project task
checklist to Steak Thyme. The acceptance of this documentation by Steak Thyme will
acknowledge acceptance of all project deliverables and that the vendor has met all assigned
tasks.

Any discrepancies involving completion of project tasks or disagreement between Steak Thyme
and our team will be referred to both organizations’ contracting offices for review and
discussion.

ACCEPTANCE

Approved by:

___________________________________________ Date:____________________
<Huda Shteiwi >
<Owner of Steak Thyme>