XXL FDBM Dual Evaporator Refrigerator

Airflow direction
into ice storage Refrigerator Air Supply Tunnel
compartment

Ice Storage
Compartment

Airflow direction
to ice storage Refrigerator
compartment in Compartment
refrigerator door Evaporator
behind Crisper
Bins

Freezer
Compartment
Evaporator
Ice Maker Compartment
 Leveling

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 2

 Right Door Adjustment

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 Refrigerator Compartment (RC)

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5
6
 Model Number Tag

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 Removing the Left RC Door Hinge

Remove Phillips head screw and hinge cover

X Disconnect wire harness

and water tube
X

Remove 2 black T-27 Torx

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 8
 Removing Ice Maker Fascia

Pull out bottom of fascia

to disengage upper tabs

Insert wide blade into slots and twist

Insulation and foil tape are used
for reducing condensation
AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 9
 Removing the Reservoir cover

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 Water Filter Switch

New feedback switch

located in filter housing

The filter switch position identifies when a filter is installed. When a new filter is
installed, the change in switch position resets the software counter.
Switch is open when filter is installed. Switch is closed with filter removed.

Note: Use Diagnostic test 67 to check

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 11

 Removing the Reservoir Cover
4 Receptacles

4 Tabs

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Removing the Reservoir Cover –Cont.

Whirlpool Confidential 13
Reservoir Cover

If the cover is hard to install

or doesn’t fit properly,
check the tabs for damage.

Whirlpool Confidential 14
 Frenchdoor Dual Evaporator Water Flow Schematic

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 Frenchdoor Dual Evaporator Water Flow Schematic

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 16

 Removing the Ice Maker Assembly – Cont.

Disconnect the ice maker fill tube

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 Removing the Ice Maker Assembly

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 18

 Removing the Ice Maker Assembly – Cont.

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 19

Removing the Ice Maker Assembly – Cont

Drop down the front of the ice

maker assembly and slide out to
disengage the 2 tabs from the
slots in the top of the cabinet.

Whirlpool Confidential 20
 Removing the Ice Maker Assembly – Cont

Peel back fill tube heater

to reveal hidden screw.
Remove 5 ¼” hex head screws

Remove foil heater

Whirlpool Confidential 21
 Accessing the Ice Maker and Fan Motor

Remove the foam block

Lift off the cover

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 22

 Accessing the Ice Maker and Fan Motor

Fill - 49 ML
10 Tablespoons

Lift out ice maker and

disconnect the wire harness.

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 Accessing the Ice Maker and Fan Motor

Lift out the fan and disconnect

the wire harness

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 24

Removing LED Module

Whirlpool Confidential 25
 Accessing Water Reservoir and Valves

Remove 3 ¼ hex head screws

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 26

 Accessing Water Reservoir and Valves

Disconnect the fill tube from

the isolation valve connected
to the filter head

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 27

 Accessing Water Reservoir and Valves – Cont.

Drop the front of the housing and disengage the 3 rear tabs from the
three slots in the top of the refrigerator cabinet.

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 28

 Accessing Water Reservoir and Valves –Cont.

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 29

 Water Reservoir Assembly Components

Reservoir

Dual Water
Filter Head
Valve

Filter Switch

Reservoir
1100 ML /37 OZ.

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 Water Reservoir Assembly Components

Disconnect ¼” reservoir
water tube from dual valve

Cut the 5 nylon wire ties

and lift out reservoir

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 Dual Water Valve

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 Removing the Filter Switch Cover

Depress tab and lift

up on filter cover

Disengage the 2 tabs on

opposite side of the cover

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 Removing/Changing Filter Switch

Depress release and push

the switch through

Disconnect wires

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 Removing the Air Tower

Release 6 locking, 2 tabs at 3

locations along the center shelf rail

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 Removing the Air Tower

Drop down the air tower

and remove

Whirlpool Confidential 36
 Removing RC Evaporator Cover

Remove 2 ¼” hex head screws

Remove RC evaporator cover

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 RC Evaporator Components

RC Evaporator
Deli Air Fan motor RC Evaporator
Damper Thermistor

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 Removing the Rail Caps
There are 4 tabs securing the cap to the rail, 2 on the outside of the cap
and two on the inside between the cap and the liner

Insert a wide straight blade between the
cap and the rail approximately 1” from
the bottom of the cap and twist. Repeat
at the top of the cap if necessary
AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR
A loud snap may be heard when the
tabs release.
Repeat process on the opposite side
Whirlpool Confidential 39
 Accessing Deli User Interface Control Board

Release the 2 tabs in top of the

wire harness cover and lift off

Remove the harness from

the channels and unplug

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 Accessing the Deli User Interface Control Board

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 41

 Accessing the Deli User Interface Control Board

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 Accessing the Deli User Interface Control Board

Remove the 2 - ¼” hex head screws on the bottom

of the user interface and separate the control

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 Accessing the Deli Thermistor

Disconnect wire harness. Release

Thermistor locking tab and
remove Thermistor

Deli Thermistor

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 44

Machine Compartment
& Refrigerant System

45
 Machine Compartment

Condenser
3 Way Valve Fan
Drier
Drain Tube

Compressor

Smart
Valve

Inverter
Mufflers Evaporation
Check Valve Pan

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 46

 3 Way Rotary Valve

Refrigerant to
Evaporator
Refrigerant to
Evaporator
Refrigerant
from Drier

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 Frenchdoor Dual Evaporator Refrigerant System
Heat Loop

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 XXL FDBM Dual Evaporator Operation

Refrigeration system is called a sequential dual evaporator system.

• Uniqueness
• Two separate evaporator coils and capillary tubes
– One for the refrigerator
– One for the freezer
• A 3 way valve is used to direct refrigerant flow to either the refrigerator
or freezer evaporator coil depending on the compartment in need of
cooling.
– Refrigerant flow is only directed through one evaporator at a time and
therefore the use of the word sequential cooling.
 XXL FDBM Dual Evaporator Operation

Cooling operation – Pull down

• When first plugged in and the cabinet is warm the 3 way valve
moves to the closed position. At the same time the
compressor, condenser fan, refrigerator evaporator fan turn
on.
• With the 3 way valve still in the closed position the
compressor evacuates the refrigerant from the low side of the
system and pumps it into the high side of the refrigerant
system.
 XXL FDBM Dual Evaporator Operation

Cooling operation (Pull down cont.)

• After a predetermined time (approximately 2 minutes) the 3
way valve changes position allowing refrigerant to flow from
the high side, through a capillary tube, and into the
refrigerator evaporator coil allowing cooling of the refrigerator
compartment. The refrigerator evaporator fan also turns on
and circulates air across the evaporator coil. Heat is removed
from the air and recirculated back to the compartment.
• The refrigerator compartment cooling will always be first.
 XXL FDBM Dual Evaporator Operation

Cooling operation (Pull down cooling cont.)

• After 20 minutes the 3 way valve changes position from
cooling the refrigerator to cooling the freezer. At this point
refrigerant flows from the high side, through a capillary tube,
and into the freezer evaporator coil allowing the cooling of the
freezer compartment. The freezer evaporator fan also turns on
and circulates air across the evaporator coil. Heat is removed
from the air and reticulated back to the compartment.
• Cooling of the freezer compartment continues for 15 minutes
and then switches back to the refrigerator.
• This operation continues until either compartment is satisfied
at which point normal cooling mode begins.
 XXL FDBM Dual Evaporator Operation

Cooling operation – Normal cooling

• If the refrigerator compartment is calling for cooling the
control determines if the refrigerator evaporator coil
temperature has been above a predetermined temperature
(approximately 35°F) for 15 minutes. This is to assure the
evaporator coil is defrosted.
• If the evaporator coil is below the predetermined temperature the
refrigerator fan turns on to circulate air over the evaporator coil to
defrost it. The fan will operate until the evaporator coil is above the
predetermined temperature for 15 minutes.
• If the evaporator coil is above the predetermined temperature but for
less than 15 minutes the refrigerator fan turns on to circulate air over
the evaporator coil to defrost it. This continues until the 15 minute
time is met.
 XXL FDBM Dual Evaporator Operation
Cooling operation (Normal cooling cont.)
• When the evaporator coil is above the predetermined temperature
for 15 minutes or more the 3 way valve moves to the closed
position. At the same time the compressor, condenser fan,
refrigerator evaporator fan turn on.
• With the 3 way valve still in the closed position the compressor
evacuates the refrigerant from the low side of the system and
pumps it into the high side of the refrigerant system.
• After a predetermined time (approximately 2 minutes) the 3 way
valve changes position allowing refrigerant to flow from the high
side, through a capillary tube, and into the refrigerator evaporator
coil allowing cooling of the refrigerator compartment. The
refrigerator evaporator fan also turns on and circulates air across
the evaporator coil. Heat is removed from the air and recirculated
back to the compartment.
 XXL FDBM Dual Evaporator Operation

Cooling operation (Normal cooling cont.)

• When the refrigerator temperature cools below the control
setting it will either
• turn the compressor, condenser fan, and evaporator fan off and switch
the 3 way valve to the open position.
• or if the temperature in the freezer compartment is above the control
setting or is within a predetermined amount from the cut in
temperature the 3 way valve changes position allowing refrigerant to
flow from the high side, through a capillary tube, and into the freezer
evaporator coil allowing the cooling of the freezer compartment. The
freezer evaporator fan also turns on and circulates air across the
evaporator coil. Heat is removed from the air and recirculated back to
the compartment.
 XXL FDBM Dual Evaporator Operation

Cooling operation – Normal cooling

• If the freezer compartment is calling for cooling and the
refrigerator is satisfied the compressor, condenser fan,
evaporator fan turn on and 3 way valve changes position
allowing refrigerant to flow from the high side, through a
capillary tube, and into the freezer evaporator coil allowing
the cooling of the freezer compartment.
 XXL FDBM Dual Evaporator Operation

Cooling operation (Normal cooling cont.)

• When the freezer temperature cools below the control setting
the control will either:
• Turn the compressor and condenser fan off and switch the 3 way valve
position to open.
• Or if the temperature in the refrigerator compartment is above the
control setting the cooling system will switch to cooling the refrigerator
compartment.
• In either case the freezer evaporator fan will turn off unless the ice
storage temperature control is calling for cooling.
 XXL FDBM Dual Evaporator Operation

Cooling operation (Normal cooling cont.)

• When the ice storage compartment temperature is above the
control setting
• Both the freezer evaporator fan and ice maker blower turn on to
circulate cold air from the freezer compartment to the ice making
compartment and ice storage bin
• When the ice storage compartment temperature is below the
control setting either of the following will occur
• Both the freezer evaporator fan and ice maker blower turn off
• Or if the freezer compartment is in it cooling state only the ice maker
blower will shut off.
Diagnostics and Troubleshooting

59
60
61
 Voltage Measurement Safety Information
When performing live voltage measurements, you must do the following:
Verify the controls are in the off position so that the appliance does not start when energized.
Allow enough space to perform the voltage measurements without obstructions.
Keep other people a safe distance away from the appliance to prevent personal injury.
Always use the proper testing equipment.
After voltage measurements, always disconnect power before servicing.

Check for proper voltage by completing the following steps:

1. Unplug refrigerator or disconnect power.
2. Connect voltage measurement equipment to the proper terminals.
3. Plug in refrigerator or reconnect power, and confirm voltage reading.
4. Unplug refrigerator or disconnect power.

62
 Power Supply Board

P1
P2
1

FROM TO VOLTAGE Conditions

P1-1 P1-2 Constant 115 VAC

POWER SUPPLY

P1 115VAC
P1-3 P1-4 Constant 115 VAC
P2-1 P2-4 Constant 14VDC
P2 P2-2 P2-5 14VDC Constant 14VDC
P2-3 P2-6 Constant 14VDC

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 63

 Control Board
P1 P2 P12 P3
1 1 1
1

P13
P9
1
1

P14 P6 P4
P5 P7
P8
1 1
1
1 1

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 Control Board
P1 P2 P12 P3
1 1 1
1

P1-1 P1-2 Constant 115VAC

P1 115VAC
P1-2 P1-4 Constant 115VAC
P2-1 P1-2 RC or FC Door open 115V. Doors Closed = 0V
P2-2 P1-2 Air Baffle feedback. Activate Service Test 3, Step 3
P2-3 P1-2 Heater, Bi-Metal bypass. Service Test 6. 115V if Bimetal closed.
P2 P2-4 P1-2 115VAC Water Filter removed 115V. Filter Installed 0V
P2-5 P1-2 Air Baffle output. Activate Service Test 3, Step 3
P2-6 P1-2 Fill Tube heater output. Service Test 19. 01=115v, 02=0v
P2-7 P1-2 Heater output, w/Bi-Metal. Service Test 6. 115V
P12-4 P1-2 Pantry heater output. Test 73. 01=115VAC
P12 115VAC
P12-6 P1-2 IM heater output. Test 58. SW3 to activate 01= 115VAC
P3-1 P2-1 RC or FC Door open 115V. Doors Closed = 0V
115VAC
P3 P3-5 P1-2 Left RC door must be closed =115V. Open= 0V
P3-7 P3-8 130VDC Auger output. LH RC door Closed, Activate Ice Paddle = 130-140VDC

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 65

 Control Board

1
P13-1 P13-2 3way refrigerant valve, Cannot check voltage output
P13
P13 P13-3 P13-4 3way refrigerant valve, Cannot check voltage output
P9 P14-1 P14-2 FC Fan Motor Output. Activate Service Test 3, step 2
14
P-14 P14-3 P14-4 RC Fan Motor Output. Activate Service Test 3, step 3
1 VDC
1 P14-7 P14-6 Constant 14VDC

P14 14
P9 P9-2 P9-3
P8 VDC Icebox fan output. Test 36. SW3 to activate. 01=14VDC
1
P8-1 P8-2 Ice Bin Thermistor output = 1.5-5.0 VDC
5VDC
P8 P8-3 P8-4 RC Evap. thermistor output = 1.5-5.0 VDC
P8-7 P8-8 3-6VDC Inverter output 3-6 VDC Constant

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 66

 Control Board

P6 P4
P5 P7
1 1
1 1

J6 J6-1 J6-3 14VDC Dispenser light on.

P4-1 P4-4 14 VDC Constant 14VDC

P4 COMMUN
P4-3 ICATION
Cannot be checked

P5-1 P5-2 RC thermistor output = 1.5-5.0 VDC

P5 5VDC
P5-3 P5-4 FC thermistor output = 1.5-5.0 VDC
P7-1 P7-2 5VDC IM thermistor output = 1.5-5.0 VDC
P7
P7-5 P7-6 14VDC IM Motor Output. Test 57, SW3 to activate. Up to 2min delay

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 67

 LED Driver Board

120 VAC

AK12 36 IN. DUAL EVAPAPORATOR FRENCH DOOR Whirlpool Confidential 68