ACTUAL TEST THE 23171 421 29124} 10008 LOFRE LISTENING TEST In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your tast book. PART 4 Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture, Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time, Sample Answer Example 3 e wie Statement (B), “They're looking at the document,” is the best description of the picture, so you should select answer (B) and mark it on your answer sheet. 12GO OW TO THE NEXT PAGE actuaLtestor 13 tousai avniov‘ACTUAL TEST @1 GO ON TO THE NEXT PAGEGO ON TO THE NEXT PAGE actuaLtestor 17 to.usai avniovPART 2 Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time, Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet. ‘Sample Answer Deo Example You will hear: When is your dental appointment? You will also hear: (A) On Trent Street (8) This afternoon after lunch (C)1 was disappointed, too ‘The best response to the question “When is your dental appointment?” is choice (B), “This afternoon after lunch,” so (B) is the correct answer. You should mark answer (8) on your answer sheet. 11. Mark your answer on your answer sheet. 26, Mark your answer on your answer sheet. 12, Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet. 18. Mark your answer on your answer sheet. 28, Mark your answer on your answer sheet, 44. Mark your answer on your answer sheet. 29, Mark your answer on your answer sheet. 15. Mark your answer on your answer sheet. 30, Mark your answer on your answer sheet. 16. Mark your answer on your answer sheet. 31, Mark your answer on your answer sheet. 17, Mark your answer on your answer sheet. 32. Mark your answer on your answer sheet. 18. Mark your answer on your answer sheet. 33, Mark your answer on your answer sheet, 19, Mark your answer on your answer sheet. 4, Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet. $5, Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet, 6, Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet. 37, Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet. $8, Mark your answer on your answer sheet. 24, Mark your answer on your answer sheet. 38, Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet. 40. Mark your answer on your answer sheet. 18 24m 4281244 10004 LornePART 3 Directions: You will hear some conversations between two people. You will be asked to answer three questions about what the speakers say in each conversation, Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time. a 42, 43, |. Where are the speakers going? 4A, (A) To a souvenir shop (8) To a nature park (C) To a board mesting (0) To an airport How did the man learn about the event? 45. () He was walking by. () His colleague told him, (C) He listened to a radio ad, (D) He read about it in a paper. What are the speakers able to do atthe 46. ‘end of the event? (®) They can get some plants. (8) A transportation service will be provided. (C) They will share their thoughts in public. (0) Questions will be answered. Where most likely are the speakers? () Ata travel bureau (8) Atacity hall (C) Ata hotel (0) Ata post office What does the man NOT inquire about? (A) The availability of tourist information (8) The location of the business (C) The travel time (0) The hours of operation What does the woman say about the location of the business? (A) It's close to the post office. () It's in the City Hall (©) It’s beside the Creson building. (0) It’s across from the hotel. GO ON TO THE NEXT PAGE [ACTUAL TEST 01 19 to18a1 Wwhtov47. 48. 49. 50. st. 52. 20 Who most likely is the woman? (A) An instructor (8) A current member (C) A potential customer (0) A realtor What is stated about the business? A) The voucher is good for 15 days. (B) There are few group programs. (C) A special price is applied to college students only, (0) It is the biggest facility in the area, What will the woman give the man? (A) Amembership card (8) A registration form (0) Proof of residency (0) A rental listing Where is the conversation being heard? (A) Ata stationery store (8) Ata research lab (0) Ata sales floor (0) At an art-supply store What is the problem? (A) A deadline has been missed. (8) Some items are out of order. (©) The results aren't accurate. (0) Some supplies ran out, What is supposed to happen next? (A) The man will ask the supplier to expedite the delivery. (B) The man will borrow some tubes, (C) The woman will contact a bank teller. (0) The man will write a research report vi 29124} 10008 Lo+Re 53, 54, 55, 56, 87, 58, Why will Susan be late for the meeting? (A) She's tied up in traffic, (B) She has a flat tire. (©) She got lost on the way to the meeting. (0) She's having another important meeting What time will the meeting start? (A) At2 PM, (Bats eM. (C) Not for another 20 minutes (0) In 30 minutes What does the woman say she will do? (A) Delay the meeting (B) Make a reservation for the venue (C) Take over Susan's place (0) Announce the new time According to the woman, what is the problem with the cleaner? (A) Its shade is not right for her items, (8) Itis not solid enough to use. (©) It is not convenient to apply. (D) Itis more expensive than other brands. How did the woman learn about the item? (A) From an advertisement (B) From a product catalog (©) From a review (0) From her colleague What does the woman say she would prefer? (A) To get the money back (B) To change the color (©) To get a discounted item (0) To replace the item59, 60. et. 62, 63. 64, What problem has the man identified? 65. (A) The software is not working properly. (8) Most customers are not satisfied with the online homepage (C) The service is very awful (0) New customer registration takes a lot of time. 66. What business do the speakers work for? (9) A law firm (8) An accounting firm (C) An information technology firm (0) A research firm 67. What suggestion does the woman make? (A) Hanaling transactions online (8) Going over the report more thoroughly (C) Leading a training workshop (0) Filing some complaints In what company does the man currently work? 68. (A) In an advertising agency (B) In a clothing company (C) Ina recruitment agency (0) Ina printing shop What is stated about the woman's business? 69. (A) It will relocate to another country. (8) New branch offices will open soon. (©) It only works with local accounts. (0) It was recommended by one of the man's previous coworkers. What does the woman offer to do? 70. (A) Show some sample portfolios (B) Introduce a new agency (C) Go over the market research (0) Provide information about some ad spots Who most likely is the man? WA recruiter (8) A potential candidate (C) A personnel manager (0) A software developer How does the man know Mr. Kim? (A) They are close friends. (8) They used to work together. (C) Mr. Kim is Mr. Wal’s immediate supervisor. (©) They attended the same university. Why will the man get in touch with the woman? (A) To send the requested documents (8) To confirm that the information has been received (©) To ask for some recommendations (0) To set up an interview time What is the purpose of the conversation? (A) To register for anew service (8) To ask for an additional fee (©) To report a billing problem (0) To express gratitude for a customer's patronage Why has the man been charged more? (A) He made an international transaction (8) He missed the payment date. (C) He made an online transaction (0) He lost a credit card and had it reissued. What does the woman offer to do for the man? (A) Renew a contract (8) Make a copy of the contract (©) Cancel the additional fee (0) Resend the statement GO ON TO THE NEXT PAGE AcTuaL Testor 21 to18a1 WwhtovPART 4 Directions: You will hear some talks given by a single speaker, You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (8), (C), or (0) on your answer sheet. The talks will not be printed in your test book and will be speken only one time, mm. 72. 73. 22 What kind of business did the caller reach? (A) A transportation service (8) A moving service (C) An appliance store (0) A software company Why doesn’t the speaker pick up the phone? (A) Renovations are being made. (8) An employee is on sick leave, (C) A relocation project is being carried out. (0) The caller is calling after the operating hours. What will be available on the website? (A) The shop's contact information (8) A work schedule (C) A tree consultation (0) A viral image of the new location 24m 4281244 10004 Lorne 74, 78, 76. Who is making the announcement? (A) A flight attendant (B) A receptionist (©) A pilot (0) A repair crew What are listeners able to view? (A) An ocean (8) A tropical island (©) A public monument (D) Anhistorical spot What recommendation does the speaker make? (A) Fasten seat belts (B) Snap photographs (©) Put rubbish in a bin (0) Go to the airine’s check-in counter11. 78. 79. 81. What is being advertised? (W) Food items (8) Household appliances (0) A fitness center membership (0) Stationery When was the business established? (A) 20 years ago (B) 25 years ago (€) 26 years ago (0)30 years ago How long is this offer good for? (A day (B) Aweek (C) Two weeks (0) Amonth Who is the speaker addressing? (@) A building manager (8) A city official (©) A board member (0) An office staff What will happen to someone who breaks the regulations? (A) Their names will be posted on a bulletin board. (8) Their care will be towed, (6) They will be ticketed. (0) Parking will be prohibited for a week. What solution is the company about to implement next month? (A) Raising funds (8) More payment options (C) A toad improvement (0) An expansion project 83. 86. Where most likely does the speaker work? (A) At an automobile shop. (@) Ata body shop (©) Ata department store (0) Ata government office What has Mr. Wallace already done to finalize the deal? (A) Gone to many dealerships (8) Provided a desired price (©) Entertained customers (0) Signed up for car insurance What should Mr, Wallace do if he wants the deal to be completed? (A) Make another offer (@) Speak with executives (0) Pay a monthly installment (0) Send a contract Who most likely is Colin? (A The current head of sales (8) A former sales manager (©) Asales associate (0) Amarketing head What is suggested about the company? (A) Colin wil join a new department. (8) The company will hire a new head, (©) Colin will have a day off on Friday. (0) Mr. Graham has worked for the company for more than 20 years. According to the speaker, when will the farewell party take place? (A) On Friday (8) This evening (C) At the end of this month (0) In twenty days GO ON TO THE NEXT PAGE Actua testo: 23 to18a1 Wwhtov89. What is the purpose of the broadcast? (A) To publicize the importance of drinking water (8) To announce some results (C) To recruit participants (0) To advertise vitamin supplements 90. How long will the study last? (A) For a day (8) For a week (C) For three months (0) For six months 91, What does the speaker mention about the two groups? (A) The two groups will be separated by age. (8) The two groups will have different restrictions (©) Both groups should be attending Cresohill University (0) Both groups will eport their conditions online. 92. Where does the speaker work? (A) A telephone company (8) An internet service provider (C) An airline company (0) A bank 93, How can the listener benefit from the new service? (A) A faster service is expected. (8) The listener can save money. (C) A better insurance service is added. (0) Boarding procedures are simplified. 94, What will Jessica do if she is interested in the offer? (A) Speak to Ms. Lee (8) Sign up for a training session (C) Make a reservation (0) Open a new account 95, 96, 97. 98, 99, 100. What change was recently made at One-Day Travel? () Subscriptions can be renewed online. (B) The magazine's circulation has swelled, (C) The number of staff members has increased. (D) Anew editor has been hired. Who most likely is Vandana Kissoon? (A) A publisher (B) A website designer (C)A journalist (0) A local politician What does Vandana say the magazine has contributed to doing? (A) It has helped boost the economy of Auckland, (B) Ithas introduced travel locations abroad (C) Ithas influenced the publishing industry. (D) Ithas changed people's views on travel, How has the committee financed the project? (A) A budget has been allocated (B) The museum has become a privately owned company. (©) The museum has collected money from admissions. (0) Local businesses have financially supported them. When was the museum constructed? (A) 10 years ago (B) 20 years ago (©) 100 years ago (0) 200 years ago What are visitors invited to do? (A) Join a website (B) Make a donation (C) Make an appearance at a public session (0) Come to an opening celebration This is the end of the Listening test. 24 24m HU 281244 10004 LorneNO TEST MATERIAL ON THIS PAGE GO ON TO THE NEXT PAGE ACTUAL TESTO! 25READING TEST In the Reading test, you will ead a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes, There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed, You must mark your answers on the separate answer sheet. Do not write your answers in your test book, PART 5 Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence, Then mark the letter (A), (8), (C), oF (D) on your answer sheet. 101. After 10 years of research and development, 105, the internet was invented, many wireless services clients are emerging music enthusiasts have been making use of as a major technology. the speady and easy access it provides to ) with relevant and useful information. (8) by (A) Since (Ci for (B) After (O)as (©) So that (0) Therefore 102. The administrator can provide customers. with a customized website that allows users 106, CoCo Candles releases beeswax candles to update ------- personal information. that improve air quality by ------ pollutants (A) they and allergens. @) theirs eliminated (ol them (8) eliminating {D) their own, {C) elimination (0) eliminate 4103. Due to your repeated requests, we are supposed to be expanding the maximum 107. Thanks to your assistance, the scheduled s----= from 20 to 24 characters. update was completed ----- and on time (A) lengthy without incidents. (B) lengthily (A) appropriate {(C) lengthen {B) appropriation (0) lengta (C) appropriated {D) appropriately 104, Upon ------- at the port of Haifa, proceed to Gate 92 for inspection at one of the 408, Mr, Nishio attempts at all times to notify security stations, sales ------- of price changes as soon as, () appearance possible {B) enrollment (A) representatives: {C) arrival {B) strategies (0) request (©) promotions (D) additions 26 24m 4281244 10004 Lorne109. The citizens of Budapest are being urged to use bicycles during rush hour in an attempt ~ congestion. alleviated (B) alleviation (©) alleviating (0) to alleviate 110, Please show ------- what you are capable of at Wednesday's monthly maating (A) ourselves (8) everyone (©) anything (0) something 111. According to unofficial reports, the recently ‘added funotion of the central processing system was ------- complicated, (A finally (®) exactly (©) nearly (0) extremely 112. There is a comprehensive list of celebrities ~ have appeared at the Love Affair festival (®) which (8) where (©) who (0) what 113. The relocation is a strategic inltiative, specially designed to ------- the rapid growth of the organization and provide clients and employees with a new and innovative environment. 9 estimate (8) accommodate (©) propose (0) advertise 114, Not paying your student loans will affect your lives and credit scores for several years. (W) adverse (8) adversely (©) adversity (0) adversary 4115, Due to inclement weather, the Mori Community Center's annual celebration will be postponed ------- further notice, () against (8) behind (©) until (0) trom 116. To comply with safety precautions, liquid must be carefully stored in metal or plastic containers. W increased ® positive (©) authorized (0) honorable 117. This year's award is presented to Lima Nakashi in ------- of her outstanding dedication and leadership. ) recognize (8) recognizable (©) recognizing (0) recognition 118. Before deciding ------- to hire a property management company, itis important to take your current budget into account. (A) while (8) whether (©) what (0) despite 119. Nippy Tech Solution in the @th Fuel and Energy exposition held in Lahore from 30 June through 1 July. (A) maintained (8) specialized (©) participated (0) assembled 420. If new franchisers want to customers’ attention, it is essential to make their advertising creative and imaginative. (A) remain () extend (©) attend (O) attract GO ON TO THE NEXT PAGE AcTuaL testo: 27 to18a1 Wwhtov421. 122. 123. 124, 125. 28 The main ~ accounting of all costs associated with the construction is to prepare financial reports that provide information to investors. (A) purpose (8) purposive (C) purposes (0) purposely of the strict financial The invitations were sent to nearly all the members of the Horizon Society and your presence is requested for our annual charity luncheon on January 22. (A) cordially {) intentionally (C) rarely (0) cooperatively Because of rising operating costs, Shainport Transportation will increase student fares beginning on March 1 by the same percentage the fare for adults, (A) over (8) with (C) than (D) as When ------- your home's heating and air conditioning system, make sure to consider many different options for your budget. (A) replaces (8) replacement (©) replaced (0) replacing Filming and photography are strictly prohibited during the performance without written ------- because it can distract the performers, (A) consequence (8) sanction (©) treatment (0) practice 24m 4281244 10004 Lorne 126. 127. 128, 129. 130. Beginning in early June, Union College will undertake a ------- renovation of the Humania building with the goal of enhancing the educational environment. (A) major (8) majority (C) majoring () majors ‘On Monday, domestic German flights - due to strike actions by the German aviation labor union, (A) will be cancelled (B) are cancelling (C) should cancel (0) cancelling When consumers decide to buy anew kitchen, they should make sure that there is - space for everything that they want to store in thair kitchen. (A) sufficient (8) competent (©) satisfied (D) accurate Analysts anticipated that the stock price of Luna Manufacturing will be significantly higher after they release friendly products. (A) environment (B) environmental (©) environmentally () environments discussing controversial issues, | will also deliver a speech on persuasive ‘speaking so that participants can become more effective speakers, (A) In addition to (8) Unless (©) Provided that (D) As well131. During the New Year holiday season, all our branch restaurants will be from December 30 to January 2. narrowly (®) previously (C) constructively (0) provisionally ~ closed 192. In his latest report in Sporty Guide ‘Magazino, Mr. Danielle officially mentioned that Eric White will be the football player ever. (®) more strong (8) most strong (C) most strongly (0) strongest 133. A(n) ~ an article that focused on simple mistakes we may make during the planning stage. (9) individual (B) colleague (©) precaution (0) creator of mine recently passed along 134, applicants selected for further consideration will receive an e-mail from the NPKY Family inviting them to submit {ull proposals, (A) Which (8) Moreover (o) But (0) Only 135, Anyone ------- taking an intensive course designed to give an understanding of athletic injury management should have the necessary time to complete all components of the course. (W) considered (B) considering (©) considerably (0) considerate 4186. The peak proceeds in December are due to the receipt of large contributions, whereas the expenditures are more ------- spread throughout the year. (W) evenly (8) closely (C) consistently (0) reluctantly 187. With over 80 percent of its budget devoted to education, Total Vision is making strides toward delivering basic education to the most remote areas of the country. (W) now that (8) even (©) whereas (0) despite 188. Heritage Mobile has agreed to invest in the company's . Hutech Systems Inc, to fund production upgrades and expand capacity. 9 practice (8) composition (©) subsidiary (0) reference 139, realized the city’s needs for public art, Baltimore recently installed whimsical artworks around the city. (A) Being (8) To have (C) Having (0) To be 140. The following guide will particularly benefit international attendees with the region and give them an overview. (A) unfamiliar (8) familiarize (©) familiarizing (©) untamitiarly GO ON TO THE NEXT PAGE Actua testo: 29 to18a1 WwhtovPART 6 Directions: Read the texts that follow. A word or phrase is missing in some of the sentences. Four answer choices ate given below each of the sentences. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet. Questions 141-143 refer to the following information. The new version of Expedition Air's website www.expeditionair.com was officially launched online to provide a better customer experience. The new version looks simple and elegant. The most frequently used features appear on the homepage, My Bookings, Flight Info, Self Services and Info Service, as well as links to 141.(A) includes (B) inclusion (C) inclusive (0) including social networking sites ‘To make it more interactive, the new version more self-services for ticket booking, 142. A) offers (8) offered (0) offering (0) have offered check-in, refund, change of date, class upgrade, information forwards and product promotion, not to mention one-stop services for air ticket, hotel and tourism products. can also make queries about baggage and lost-and-found items, in-flight duty-free 143.(A) Users (©) Owners: (©) Participants (0) Representatives: goods booking, weather forecast of mainland China cities, Taiwan, Hong Keng and Macau and information about other airports. 90 THE SuH aH 25124 1000 Le+ReQuestions 144-146 refer to the following memo, To: All staff From: Joseph Brenner ‘Subject: Congratulations Date: December 18 Dear Colleagues, (Our warmest congratulations to Eric Johnson, who ------- the industry's award for the best 144,(A) receiving () received (©) will receive (O) are received TV commercial of the year. A recent graduate trom the Ann Academy, Eric joined us and immediately attracted the attention of writers and artists with his avant-garde style. He says he enjoys ------- in our countryside setting, where he can enjoy the inspiration of the 445, A) working (8) works (C) to work (0) worked mountains and woodlands. ‘The award is given each year to the commercial ------- industry writers and artists select as 146.(A) who (8) what (C) where (0) that the mest effective one in the use of visual media, Mr. Eric will receive his award at the annual banquat in honor of screen and television writers in February. Our best wishes to Eric and to all our writers who set today's standard of excellence, With sincerity, J. Brenner Vice President GO ON TO THE NEXT PAGE AcTuAL Testor 31 to18a1 WwhtovQuestions 147-149 refer to the following e-mail, To: Tom Smith From: Joe Miller Date: June 3 Subject: Thank you Dear Mr. Smith, When | contacted you last month for help in finding a new career opportunity, | had no idea that such a great chance like this would turn up so quickly! | want to thank you for your support and let you know that fortunately, | the position of Sales Manager for Hans 147.(A) offered (B) will be offered (©) have been offered () should offer Industries. ‘As you may know, Hans Industries employs more than 500 people locally. Of businesses that offer paper products, Hans Industries is by far the largest and most efficient. One of the things I've learned in this transition is the importance of staying in touch with many acquaintances and business associates. want to give you my new address and 148. (A) On the contrary (8) Moreover (C) Instead (0) Therefore telephone number, with the hope that | will have an opportunity to be of assistance to you and your company. Joe Miller, Hokins Apt, 130 YS Avenue, LA 213-238-5555 Again, | want to thank you for your help and ook forward to staying in touch with 149. (A) persuasion (8) encouragement (C) confidence (0) announcement you. Sincerely, Joe Miller 92 24m 4281244 10004 LorneQuestions 150-152 refer to the following memo, To: Garimto Corp. employees: From: Amita Thaker Date: December 2 Subject: Promotion Dear Employees, lam pleased to announce that A.J. Alice has been appointed Vice President of the Garimto Corporation. Alice is now responsible for ------- our company's developing and marketing 150. (A) supervising @) supervision (C) supervised (©) supervises divisions. At the Fallfield site, Alice provided great leadership, as evidenced by the level of integration of Garimto products into the local market. ------ this accomplishment, Alice has 151.(A) Beside (8) Except (0) Along (0) Beyond helped to drive the business strategy as our products gain national recognition. Alice's focus is customer-oriented, She is passionate about delivering unsurpassed customer aid and has led her group to provide excellent support to large accounts, We are ------- to 152.(A) available (8) obvious (©) fortunate (©) pleasant have Alice leading the Garimto team, Please join me in congratulating her an her new, well- deserved position Sincerely, A. Thakar Chief Executive Officer GO ON TO THE NEXT PAGE AcTuaL testo: 33 to18a1 WwhtovPART 7 Directions: In this part you will read a selection of texts, such as magazine and newspaper atticles, letters, and advertisements. Each text is followed by several questions, Select the best answer for each question and mark the letter (A), (8), (C), or (D) on your answer sheet. Questions 153-154 refer to the following notice NOTICE TO PASSENGERS Hernandez Travel Agency is not a carrier and acts only as an agent for the purposes of issuing tickets for carriers. Carriers will only be liable during transportation on their own lines, in accordance with local tariff regulations and limitations. We assume no responsibilty for any acts or omissions by any carrier occurring at any time. Carriers’ schedules may be changed or altered without advance notice. Arrivals, departures and connections at times stated are not guaranteed, ARECEIPT IS REQUIRED FOR ALL TICKET REFUNDS. For more information, contact our agency in Germany. 183, What is mentioned about Hernandez Travel Agency? (A) It provides transportation similar to other carriers. (8) Itcan change the schedules without any natice. (0) Its headquarters is in Germany. (0) It takes no responsibilty for any missed flights. 34 24m 4281244 10004 Lorne 154, According to the notice, what is true? WW) Carriers have implemented administrative upgrades to improve customer service. (B) Passengers should present a receipt when changing schedules. (C) Arrivals, departures and connections are subject to change. () Passengers can get information through the internet,Questions 185-156 refer to the following instructions. ‘SCREEN CLEANER For use with cell phones, computers, laptops and other mobile digital products. SCREEN CLEANER INSTRUCTIONS |. Turn off the display of your device and allow them to cool. 2. Make sure a piece of cloth is clean and free of any dirt before applying. 3. Spray an enough amount of the cleaning agents on any portion of the cloth. (When the cloth becomes dirty, clean under warm water and allow to ary.) Wipe the LCD of the device to evenly distribute the cleaning agents on the screen. Use the other side of cloth and wipe the screen until itis dry. You need to rotate the cloth a second time. Always apply light pressure to your LCD so as not to damage the surface of the screen * For details, please refer to the “Screen Cleaner Instructions” page on the website, www.screencleaner.com/instructions, 155, What does the instruction say is available 186. What is suggested about the cleaner? cn the website? (a) this only sold ontine. (A) Discount coupons (®) itis a newly released product. (8) Directions to the store (0) It comes in solid form (0) Kinds of products (0) It may damage the surface of the (0) Information about the product use seroen GO ON TO THE NEXT PAGE AcTuaL Testo: 36 to18a1 WwhtovQuestions 157-159 refer to the following notice, Dear passengers, Passengers under 15 years of age are restricted from sitting al emergency exit row seats. Passengers in these seats must be able to follow instructions closely, and be physically capable of performing manual tasks such as opening the emergency exit door. If you are assigned an exit row seat, please read the notice to passengers in exit seats carefully in your seat pocket at your earliest convenience after boarding. Please do not pull the switch of the emergency exil, and do not place your belongings in any places that will prevent our crewmembers from performing their duties. You are required to perform the following, procedures in case of emergency. © Keep other passengers clear of the emergency exit door until crewmembers securely open it. © Open the emergency exit in compliance with the directions of crewmembers, © Check that the area outside the aircrait is safe under instructions of crewmembers © Mer the escape slide is setup, 8 ily evacuate the passengers © When evacuating, assist other passengers in coming down the emergency slide. For the: easons, only passengers who consent to assist are assigned to the emergency exit row seats. We appreciate your understanding 187. What is the purpose of the notice? (A) To describe how to set up a slide (8) To introduce a new line of aircrafts (C) To advertise an international airline (0) To announce seating restrictions 168, What are passengers assigned exit row seats asked to do? (A) Understand evacuation procedures (8) Give other passengers instructions (C) Be trained to ensure a rapid evacuation (0) Press the call button in case of ‘emergency 36TH 29124} 10008 Lo+Re 159. Who is most likely qualified for an ‘emergency exit row seat? (A) Passengers who are under 15 years of age (B) Passengers who have a lot of flight experience (0) Passengers who are physically strong (D) Passengers who are bilingual in English and SpanishQuestions 160-161 refer to the following notice, Fee eee eee eee ' Younicat Equipment Co. Younicat Equipment is dedicated to protecting the environment. Atall times in every aspect of our business, we operate in full compliance with the relevant laws and strive to improve our environmental performance. We continuously evaluate our activities and measure our performance against established high-performance goals. We also educate our employees of their environmental responsibilities and teach them methods to reduce risk and. climinate potential environmental harm. When we take on a project on our customers’ behalf, they can trust that we will carry out the work in the best interests of the environment and the people who depend upon it, 160. What is the purpose of the notice? 461. According to the notice, what is implied (A) To explain a company's environmental about Younicat Equipment Co.? efforts (A) It performs routine maintenance. (B) To describe an available service (8) It maintains 2 safe work environment (©) To inform employees of a discontinued (©) It instructs all staff according to their policy policy. (0) To promote a new line of equipment (0) Itis about to start a new business. GO ON TO THE NEXT PAGE [ACTUAL TEST 01 37 sosai WwntovQuestions 162-164 refer to the following web page. httpe://helpeonsumerMHtech.com/app/crediteard/inguira File a Credit Card Complaint What 1. Desired My 8. Product, happened? resolution information information 4 Review What do you think would be a fair resolution to your issue? Do not include sensitive information like your name, contact information, account number, or social security number in this field. We will collect certain personal information at a later step. COMMENT ‘On January 22, | got an electric drill serviced at your Raingers Service Center, and charged it to my credit card. | have just checked my credit card statement and noticed that my card was charged twice for the same service. | remember the staff having problems with the computer, so | guess the double-billing was the result of some mistakes at that time | have attached a copy of my receipt confirming the payment. | believe the best way to revise the bill would be for you to credit my account with the mistakenly charged money. If the problem is resolved quickly, | think everything will be okay. Please call me at 01-5482- 1098, Thank you {895 text characters remaining based on a pre-set limit, Continue Back 162. What type of company is MHtech? 164, What has the customer done wrong? (A) A hardware store (A) Entered the customer's name (8) An electronics company (B) Exceeded the number of words (©) A stationery store (©) Skipped the previous step (0) A bank (0) Included contact information 168. According to the comment, what is the reason for the complaint? (A) A billing method has been changed. (8) A customer had duplicate charges. (C) The staff sent the item to the wrong address. (0) A customer found the staff unkind. BUA AE BAIA} 1000 Lo+REQuestions 165-167 refer to the following e-mail a | To: All staff From: Jahar Vieri Date: Friday, July 2 Subject: A special party plan We are pleased to announce that we will hold @ special party two weeks from today for all full-time staff and their families. We'd like to extend an invitation to each of you to attend our annual employee holiday party. The main purpose of the annual party is to encourage employee interaction and teamwork and increase employee morale. On the day, we will close the olfice at noon and meet in the conference room for delicious refreshments provided by Café Doe's Last year’s party was so successful thal we decided to do it again and invite families to join us, ‘We will first spend an hour in a meeting and then allow families to be together for the rest of the day. Dinner will be provided. Dress is semiformal. This meeting is particularly important as we will meet our new executive director, Keith Richards, who will deliver a speech. We will also be joined by JCC Architects, board members and staff who have been leading the way in achieving ‘our goals. Regardless of whether you are a new or longtime worker, there is always some new information to leaen I for some reason you will not be able to attend, please notify Human Resources by this Wednesday. Also, if you are attending, please inform us whom you will bring so that we can get {an accurate count of adults and kids and prepare name tags which will be required for entry to the party. Things You Need to Know: YIB Systems ID badges are required for entrance to this private party and you will be given your assigned name tags for entry. You can also pick up your name tags from the HR front desk next Monday through Friday. As a reminder, please RSVP in person ai Human Resources so that we can calculate the number of attending guests. If you have any questions regarding this event, please call 300-2200, ext. 311 Jahar Vier, Director Human Resources Department 165. Why has YJB Systems planned the party? 167. What is indicated about Ms. Vieri? (A) To introduce a new executive in Human (A) She is requesting replies, Resources (8) She will lead the company event. (8) To issue a name tag to a new member (©) She is planning to hire a renowned chet. (C)To discuss its employees’ creative ideas (0) She will deliver a speech on the day of (0) To enhance employee bonding and the party. relations 166. When will the party most likely take place? (A) On July 2 (8) On July 5S (©) On July 9 (0) On July 16 GO ON TO THE NEXT PAGE Actua testo: 39 to18a1 WwhtovQuestions 168-171 refer to the following article. LAINSBORO, December 21—K Tech has been ranked 7th in this year's “CORBON's 20 Best Companies to Work at” list. The list, now in its 32nd year, recognizes companies that have outstanding workplace cultures, This year’s ranking marks the fourth © year Karimo Tech has the honor of being the top workplace —a employees and their devotion to improving an environmentally friendly microchip. succes! ned testament to the passion of the Karimo Tech was selected from hundreds of companies conte the list this year. Applicant companies opt 10 participate in the selection process, which includes a survey and an extensive ding for a place on questionnaire about company practices. “Superb Places to Work" then assesses each application using its distinct methodology based on five standard reliability, respect, fairness, pride and comradeship. Adam Schultz, originator of the list at Superb 168, What is the purpose of the article? (A) To nominate an executive for an award (8) To describe a successful selection process (C) To invite the originator to the contest (0) To highlight a company's accomplishments 169. The word “successive” in paragraph 1, line 7, is closest in meaning to (A) profitable (8) consecutive (C) prosperous, (0) considerable 40 24m 4281244 10004 Lorne Places to Work, has found that employ: believe they work for great organizations when they consistently trust the people they work for, haye pride in what they do and enjoy the people they work with, Gaining recognition for the fourth year in a row is a true testament to the commitment lp said Col Magnum, corporate vice president of Karimo Tech, Inc. “To keep and retain the best talent requires a unique company culture that inspires and attracts people. As our employees continue to lead in the computer software industry, we will continue to mateh their enthusiasm ‘sion we see across our employees; and devotion with the great opportunities possible.” “The CORBON's 20 Best Companies to Work at list makes ny companies more competitive every year and our list shows the best of the best,” said Karim Gareia, Chief Executive Officer of Superb Places to Work. 170. What is NOT mentioned in the article? (A) *Superb Places to Work" has its own unique criterions. (B) *CORBON's 20 Best Companies to Work at” has been operational for over 30 years. (©) Karimo Tech conducted a survey to select qualified companies. (D) 20 companies have been selected for the honor. 171. Who is Col Magnum? (A) An applicant for Karimo Tech (B) An employee at “Superb Places to Wort (©) An executive at Karimo Tech (0) A founder of “Superb Places to Work"Questions 172-175 refer to the following advertisement. COMING ESOOI, How about trying something different? How about going for lasting wealth — and doing it the cautious way? In Save Money to Be Rich, John Leyland utilizes his thirty years of experience and knowledge as a Wall Street analyst and the MC of NNC Radio's Money to ‘Money to guide people to high-yield, low-risk investing, Amidst a great recession, this is the method for making big money without taking big risks. Drawing on his peerless knowledge of the stock market and on the mistakes and successes he has made on the way to his own fortune, Mr. Leyland explains how you can get rich in a careful, systematic way, as long as you start now. In his own impeccable style, this book describes how to maximize financial technology. He shows you how to develop the disciplines you need to take advantage of them. It helps you to choose the right type of economical products even during recession, and provides 3 more protected way of saving money by getting more effective information. The personal finance book of the year, Save Money to Be Rich is an invaluable guide to turning your savings into real, lasting wealth ina practical, and highly readable and entertaining way. The book says that itis worth examining the past to review which strategy worked best during the worst investment environments. A great technique is to be able to read currency markets consistentiy and enhance your investing skills as these will tel you about the assets and changes in the marketplace. With this book, you can get better management techniques, make better decisions, and improve your personal abilities Here are two ways to get a copy of Save Money to Be Rich from Amonden Books : drop by ‘ur store to pick up a copy after the book's release date of August 20, or take advantage of our Free shipping offer by preordering the book on or before July 31. We will ship your preordered copy directly to your home after August 22. 172. What is indicated about Mr. Leyland? 174. The word “systematic” in paragraph 2, line (A) He developed unique investing 3, ig closest in meaning to techniques: (A) methodical (8) He will hold a fan signing event. (8) versatile (C) He has hosted a radio show. (C) tentative (D) He works at Amonden Bookstore. (D) crucial 178. What is mentioned in the advertisement? 178, When will Save Money to Be Rich be (®) The book won an award for excellence. available in stores? (B) Mr, Leyland is a former company (@) On July 6 executive. (8) On July 31 (©) The bookstore always charges an extra (©) On August 20, fee for delivery (0) On August 22 (0) The book can be preordered before release. GOON TO THE NEXT PAGE acTuaLtesto1 41 to18a1 WwhtovQuestions 176-180 refer to the following letter. May 25 Horim Manufacturing 918 Hollydell Street Ottawa, Ontario K1P 352 Dear Ms, Adriano Tame across your advertisement in How to Work Magazine for the vacant position of Public Relations Officer at Horim Manufacturing Company. Lam pl present my résumé for this position, I believe you will find that Iam a dedicated worker who is very capable for the job. Let me introduce myself, My name is Hojison Croop. I graduated 3 years ago, majored in advertisement and joined the marketing team of Star Family Industry in Toronto, I have always focused on: > Making and improving the advertisement of products for higher customer satisfaction > Examining and planning unique programs for advertisement for the market > Introducing all features and properties of products innovatively > Tracking the best solutions to evaluate marketing results > Attracting more and more customers toward the existing business > Retaining customers for the sales of our existing products and coming services Meanwhile, [have also been attending presentations and sessions on marketing & advertisement, held at the National Leading Institute, to improve my theoretic: knowledge. This really reinforced my intention to prosper in the advertisement field, For more details on my profile, please see my attached résumé, The included documents will testify to my career successes and solid commitment to providing clients with excellent service. I have a thorough understanding of a Public Relations Officer's duties. Iam confident that Tam the right person for the position. Tam looking forward to the interview, Thank you in advance for considering me for this position. Regards, Hiyjison Croyp Hojison Croop 182 West 6th Avenue, Quebec 420 TH 29124} 10008 Lo+Re176. What is the purpose of the letter? (A) Te schedule an interview appointment (B) To promote a new advertisement (©) To introduce a marketing company (0) To apply for an open position 177. What is indicated about Mr. Croop? (A) He does not have a relevant degre (8) He has no previous experience (C) He has studied the position’s responsibilities. (0) He heard about the position through an oniine ad. 178. In which field does Mr. Croop most likely work? () Personnel department (B) Public Relations (C) Accounting (D) Marketing 4179. 180. ‘What does Mr. Groop enclose with the letter? (®) A contact number (8) Arésumé (©) A letter of reference (0) An application According to the letter, where is Ms. Adriano working? (a) Ottawa (8) Vancouver (©) Toronto (0) Quebec GO ON TO THE NEXT PAGE [ACTUAL TEST 01 43 to18a1 WwhtovQuestions 181-185 refer to the following advertisement and receipt THE EYES VISION Eye examinations available on campus Fashionalale eyewear by LuxiKa, Hera, Toto, and more Located at Connelly Campus next to the bookstore. Monday to Thursday 11 a.m.-7 p.m Friday & Saturday 9 a.m.-1 p.m. Special offer : You only need to possess a student identification card to enjoy up to 10% off selected styles for a limited time only. Drop in with your prescription or let us arrange an eye examination for you with the ‘optometrist conveniently located at the Connelly Campus Health Center. (641) 556-0401, ext. 2767 Harikumar Alagesan @qualityconnelly.com THE EYES VISION ‘821 Monroe St. Glen Iris VIC 1364 Phone: (541) 556-0401 Transaction Description Ttem Model No. Qty Price Sunglasses RB 3387 1 $170.00 Discount (-10%) -$17.00 Tax $22.00 Payment (Credit Card) $175.00 6 September 10:38 a.m. $175.00 Account Balance : $0.00 YOU WERE ASSISTED BY Niousha Thank you for shopping at The Eyes Vision No Returns/Refunds Exchanges within 7days 44° THe uA aE BAIN} 1000 Le+Aesement most likely (Ina student handbook (8) In acompany newsletter (0) In a job fair brochure (D) Ina business magazine 182, Where is The Eyes Vision located? (W) Across from the main entrance (8) Near the bookstore (C) Next to the health center (0) On the 3rd floor 183. What is indicated about The Eyes Vision? (A) It is closed on Saturdays. (B) It has its own website (©) Ithas experts who test people's eyes. (0) It usually hires student workers, 184. When did the customer most likely visit the store? () On Tuesday (8) On Wednesday (C) On Thursday (0) On Friday 4185. According to the receipt, what is true? (A) Niousha is a new employee. (8) There is a policy of returns and refunds. (C) The customer presented his student ID to Niousha. (0) Exchanges are available more than a week after purchase. GO ON TO THE NEXT PAGE Actua testo: 45 to18a1 WwhtovQuestions 186-190 refer to the following flyer and e-mail NORTHFOLK SUMMER EVENTS Beach Volleyball July 3 12:00 pm-3:00 p.m. FREE Kayaking/Rock Climbing July 3_| 12:00 p.m.-6:00 pm. | ONLY $5 Paintball July 4 :00 p.m.-8:00 p.m. | ONLY $10 3 on 3 Basketball July 4 | 2:00 p.m.-4:00 p.m. FREE Table Tennis Tournament | July 10 | 2:00 p.m.-4:00 p.m, FREE Soccer Tournament July 10 | 2:00 p.m.-4:00 p.m, FREE Badminton Tournament July 11 p.m.-4:00 p.m. FREE Tennis Tournament July 11 | 2:00 p.m.-6:00 p.m, FREE Mountain Biking July 14 00 a.m.-6:00 p.m. | ONLY $15 SIGN UP ATTHE RECREATION OFFICEIN PERSON BY JUNE 25TH J ‘TO GET FREE PARTICIPATION TO SOME EVENTS. t v Please submit any questions to Info@spocenter.com To: info@spocenter.com From: Alina Gomez Subject: summer event Date: June 3 | want to thank you for the inspiration and enjoyment we get each year from attending Northfolk Summer Events. Its heen almost three years since I was frst invited, and have enjoyed every minute, To register last year, recreation members were able to sign up for an event either online or in person at the recreation office, However, noticed that there is no information about that in the flyer. Could you please let me know if | can register online? Also, the flyer indicates that the tournament | want to participate in ends at 5 pam. but Heard it will finish at approximately 4 p.m. Lam confused about which one is correct. | am planning on purchasing, our train tickets tomorrow morning. According to your representative, the sports center is nly a five-minute walk from the train station, which should make getting there very easy. Depending on your reply, | need to decide which return train tickels to purchase. This year, will the tournament also include men’s doubles, women’s doubles and co-ed doubles for all ages and will each team be guaranteed at least two matches? The best two out of thive sets will determine the winning team, right? | look forward to your reply. Thank you 4G THE BUN aH 25124 000 Lorne186. What is mentioned about the Badminton, Tournament? (A It lasts for more than three hours. (B) Itis led by a certificated instructor. (C) It will be held on the last day of the schedule (0) Itis the most expensive event in the list. 187. What is indicated in the flyer about the events? (A) Registration is free for a limited time. (B) The Kayaking event is the longest one (C) There is no event in the morning (0) Inquiries can be submitted by phone 188, What is suggested about Ms. Gomez? () She will be asked to pay additional fees. (B) She has previously worked for the event. (©) She is considering attending only the first day. (0) She is planning to use public transportation, 4189. When will Ms. Gomez most likely come to the sports center? () On July 3 (8) On July 4 (©) On July 10 (0) On July 11 190. What is NOT an inquiry made by Ms. Gomez? (A) The method of registration (8) The location of the train station (C) The finishing time of the event (0) The tournament format GO ON TO THE NEXT PAGE AcTuaLtesto: 47 to18a1 WwhtovQuestions 191-195 refer to the following e-mail and policy. To ‘evalonsi@ajtolecom.com From kennethling@sjtelecom.com Date March 2 Subject Orientation Dear Carole Valensi, We are pleased that you will be joining us as a manager in our customer service division and anticipate your excellent work. To help you become better acquainted with the full range of our services, Jessica Salinas, a member of human resources department, will show you around the plant and headquarters building on the orientation day Your major responsibility will be to oversce the processing of all incoming and outgoing customer inquiries. We have also scheduled a new and experienced employee orientation on March 4, at 9:00 a.m, At the orientation, you will receive information on AJ Telecom's benefits and investment opportunities. You will also be given a handbook that will cover employee expectations, promotion information, and our privacy policy Ifyou have any questions, do not hesitate to contact the human resources department manager at ext, 4233, (An employee directory will be provided on the first work day.) Sincerely, Kenneth Ling Vice president AJ Telecom Privacy Policy AL AJ Telecom, we are aware that privacy and the security of personal information are sources of anxiety to our customers, We have heen careful to establish and implement policies and procedures to protect your information, (Our employees arc notified of their duties to protect confidential customer information Appropriate disciplinary policies are in place to help enforce employee responsibilities, AJ Telecom receives and keeps personal information about its customers through some sources, such as information on applications and other forms; information about customers’ transactions, With us or our affiliated company. We restrict the collection and use of this information to that Which is necessary to maintain and manage finaneial services, provide efficient service, and introduce new products and services that may he beneficial to our custom AJ Telecom never reveals any private information about our customers or former customers to any ‘other people. We also never share specific customer information with other companies without the customer's consent, except when required to by law. AJ Telecom may collect information volunteered by customers during the application and. information request process. In an attempt to offer customers the best telecommunication| opportunities, We may contact customers directly with news about new services and special promotions, AJ Telecom restricts access to private information about our customers to employees who need to know that information in order to provide proclucts and/or services to our ctstomers. In addition, AJ Telecom maintains procedural safeguards that comply with government standards to safeguard the personal information of our customers and former customers. * Yor further details about our policies, please contact the HR departments manager, Rick Renteria 48 24m 4281244 10004 Lorne191. What is the purpose of the e-mail? (A) To introduce a new manager (8) To announce the company's new policy (C) To notify an employee of a company event (0) To offer customers new services 192, Whose extension number is indicated in the e-mail? (A) Carole Valensi (B) Jessica Salinas (C) Kenneth Ling () Rick Renteria 193, Where can Mss, Valensi find the privacy policy? (A) In the employee directory (B) In the handbook (C) On the website (0) On a bulletin board 194, What is NOT suggested about Ad Telecom? (A) It regularly provides staff with service training sessions, (8) It may contact customers to suggest (C) It sometimes collects customers’ information from forms. (0) Ithas some subsidiaries. 195. When can Ms. Valensi share a customer's Information? (A) Whenever she wants to (8) When it is approved by the vice president (C) When she has filled out an application form (0) When it is required by law GO ON TO THE NEXT PAGE Actua testo: 49 to18a1 WwhtovQuestions 196-200 refer to the following letter and agreement. October 30 Dear current resident, As always, spaces will go fast for the next year ~ renew your lease today and save! As a valued resident, we are offering you the opportunity to renew your lease at preferred resident pricing for the next lease term, Since we anticipate spaces to go very quickly for next year, we want to make sure our current residents have first priority over new applicants. Lock in your low rate today to avoid higher costs. Preferred resident pricing will be based ona tiered system and the earlier you sign up, the more you save, Rates will continue to increase as more people renew and as we approach the final renewal deadline of February 1. Deadlines Rates Renew by December 10 Renew at your current rate Renew by December 21 Renew with preferred resident pricing All remaining renewals Renew at market rate Remember, if you are one of the first 100 residents to renew your lease by February 1, there are no additional application fees or deposits required. Please take a moment to complete the enclosed renewal addendum and return it to our offices. Sincerely, Kerry Moffat General Manager Crockett Village RENEWAL AGREEMENT Date of the renewal and amendment of lease agreement : Friday, December & Resident : Jian Choi Premises : shared W private bedroom accommodation Agreement : Landlord, Resident and Guarantor are parties to the lease of the premises described above, Landlord, Resident and Guarantor hereby modify and amend the lease as follows : 1. Extension of lease term : The lease term is extended, so that the lease term will additionally include the period commencing on Janvary |and ending on December I, The resident does not have any right to further extend the lease term 2. The next rent payment, payable in installments for the renewed term is 8604800 3, Landlord, Resident and Guarantor hereby agree that the lease is modified and amended with consent. 4. You are responsible for and will take good care of the premises and the furniture within the premises, as well as common and shared areas during your lease term. If you cause this area to become unpresentable, dirty, or damaged, the landlord will charge you for all cost associated with making the unit ready for occupancy, 5. Resident and Guarantor acknowledge and agree that they have carefully read and understand this agreement and amendment. 50 24m 4281244 10004 Lorne196. What is the purpose of the letter? (To provide updates about rent renewal (8) To request information about an agreement (0) To discuss a recent business agreement (0) To grant permission for renewal 197. According to the letter, what is NOT true about the Crockett Village? (A) It exempts some limited people from paying additional fees. (B) It will raise the rental rates for the next lease term. (C) It frequently changes its lease policy. (0) It is very popular with potential tenants. 198, What is stated as a benefit of early payment? (A) Exemption from paying rental fees (8) Waived deposit fees (©) Unlimited extensions (0) Gift certificates 199. When was the agreement written? (A) On January 1 (8) On February 1 (C) On December 3 (0) On December 21 200. What is NOT indicated about Ms. Chol? (A) Her current rental rate is $6,048, (8) Her loase is renewed once a year. (C) She will be held responsible for damage done to the premises. (0) She has met with Ms. Moffat before. AcTuAL Testo! 51 to18a1 Wwhtov