4.

0 Equipment, Furnishing, and Layout

4.1 General Equipment and Furnishing Used in Production of Pizza

Equipment/Description Diagram
1. Pizza Preparation Tables
Designed with wide cutting boards
and refrigerated ingredient storage.

2. Dough Preparation Equipment

Prepare dough and roll out crusts into
pieces.

3. Conveyor Pizza Oven

Produce a large amount of pies at a
very fast rate.

4. Dough Mixers
Combine the wet and dry ingredients
of dense pizza crust doughs in spiral
dough mixer built specially for
handling such heavy loads.

5. Pizza Dough Presses

Used to efficiently form crusts from
dough.
 6. Pizza Cutters and Knives
A curved or circular cutting blade with
a handle that serves as a cutting tool to
cleanly slice pizza

4.2 Interior Layout Design of Pizza Hut Restaurant

The interior planning of Pizza Hut restaurant is divided into 5 restaurants modules that cover the
layout of both free standing and in-line restaurants. The interdependence of these modules is
important to the overall planning and the efficient execution of Pizza Hut economic and
ergonomic principles. The interior modules that make up a Pizza Hut dine-in restaurant are
including:

1. Food Preparation and Production

2. Service and Expediting
3. Customer Experience
4. Storage and Clean-up
5. Support Spaces

Figure 1: Pizza Hut Planning the Interior (Source from website:

https://www.yumpu.com/en/document/read/2474146/pizza-hut-planning-the-interior-pdf)

4.3 Layout Strategies of Pizza Hut

Most of the franchises that have physical stores have a store layout that is unique to enable them
to stand out, attract attention, create a good ambience and distinctive to the franchise owner.
Pizza Hut is rolling out an upgraded serving system in its fast-casual stores, equipped with faster
food preparation equipment and improve in some self-service features. The expansion of
offerings through their new store format and the enhancements of their existing stores enable
them to up their ante in staying relevant and serve community better while offering vibrant
dining experiences and staying delightful.

Apart from that, Pizza Hut has re-designed layout of the store to increase the amounts of
other commodities on display which include desserts, garlic bread, fresh salads, and pastas. By
increasing the area of display will attract more attention of costumer (Besley & Brigham, 2008).

Besides, the exit has relocated so that it will reduce the congestion near the entrance,
which is a regular phenomenon under the current layout. Furthermore, the checkout counter also
shifts to the area near the exit. The dining area reduces to accommodate the self-checkout
counter. It is imperative to have the self-checkout counter to reduce the waiting time and enhance
the quality and customer satisfaction (Aamoth, 2014).

4.4 Improving Customer Experience with Re-designed interior layout of the store
The interior atmosphere in the restaurant is where the Pizza Hut comes to life most vividly for
customer. The goal in this restaurant module is to create a comfortable ambience for friends and
family to share pizza in a relaxed and fun atmosphere. The key customer experience zones within
a Pizza Hut restaurant are focusing on eight areas. The space planning process includes the
following steps:
1. Entry Zone – Determine optimum seat count based on dining room footprint.
2. Pizza Runway – Locate the kitchen exit and place the pizza runway
3. Salad Bar – Establish the salad bar placement.
4. Sharing Booths – Place signature sharing booths.
5. Gathering Spot – Define the location of the gathering spot.
6. Display Ding – Layer in the display dining zone
 7. Flexible Dining – Balance with flexible dining seating
8. Dedicated Takeaway – Plan the customer “Takeaway” experience

Figure 2: Pizza Hut Planning the Interior (Source from website:

https://www.yumpu.com/en/document/read/2474146/pizza-hut-planning-the-interior-pdf)

References
Aamoth, D. (2014). Pizza Hut eyes fancy touchscreen pizza-ordering tables. Time. Retrieved on
February, 3, 2017.

Besley, S., & Brigham, E. F. (2008). Essentials of managerial finance. Thomson South-Western.

Pizza Hut Planning the interior. Retrieved from

https://www.yumpu.com/en/document/read/2474146/pizza-hut-planning-the-interior-pdf