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Pendekatan Sistem Menghadapi Pandemi Covid 19 Final
Pendekatan Sistem Menghadapi Pandemi Covid 19 Final
Pandemi Covid 19
Arjaty Daud
Curiculum Vitae
Nama : dr. Arjaty W. Daud, MARS
Alamat : Jl. Moh Kahfi 1, Royal residence Blok A2 Ciganjur Jakarta Selatan
Tmpt / tgl. Lahir : Manado,17 Januari 1969
Email : arjatydaud19@gmail.com
Hp : 0812 1830 7169
PENDIDIKAN
S-1 Fakultas Kedokteran Universitas Sam Ratulangi - Manado , Lulus 1995
S-2 Fakultas Kesehatan Masyarakat, KARS Universitas Indonesia, Lulus 2005
PELATIHAN / SEMINAR
2017 : Update Acreditation Joint Commission International 6th edition Amsterdam ORGANISASI
2015 : Practicum Acreditation Joint Commission International 5th edition Singapore • 2020 : Tim Ahli Investigasi KTD Alat Kesehatan Kemkes
2011 : Practicum Acreditation Joint Commission Internationl 4 th edition Seoul • 2018 – saat ini : Ketua Bidang Pelaporan & Analisa Insiden Komite
Patient Safety Course, Singapura Nasional Keselamatan Pasien (KNKP)
2010 : Safety in Healthcare, Kuala Lumpur • 2016 – 2018. : Sekretariat KKPRS
2009 : Hospital Management Asia, Vietnam • 2007 – 2012. : Ketua Bidang Pelaporan Insiden KKP RS PERSI ,
Course Risk Management PRMIA Jakarta Sterring Committe KKP RS
2007 : New Perspektif, Conferrence ASHRM, Chicago USA • 2005 - Saat ini :Ketua Institut Manajemen Risiko Klinis (IMRK) /
Certified Profesional Healthcare Risk Management course, ICRMI, Member of ASQ (American Quality Society), Member of
Chicago USA Profesional Risk Management International Association
Risk Management Base Training, Joint Commision Resources (JCR)
PENGHARGAAN
Patient Safety Up Date, Joint Commision International (JCI) Singapura
2005 : Lead Audior ISO 9001 – 2000, International Registered Certificated 2019 : Penghargaan Wanita Inspirasi Indonesia (IPEMI)
Auditor (IRCA)
www.manajemenrisiko-imrk.id Manajemen Risiko IMRK manajemenrisiko .imrk
PENGALAMAN KERJA
2017 : Konsultan JCI RSK Dharmais, RS Djamil Padang, RS AWS Samarinda, RS Zainal Abidin Banda Aceh
2015 : Konsultan JCI RS Islam Cempaka putih Jakarta, RS Advent Bandung, RS JMC Jakarta, RS Sutomo Surabaya
2014 : Konsultan JCI RS MMC Jakarta, RS Kanujoso Blkppn, RS Sleman Jogja, RS Tarakan Kaltara
2012 : Konsultan JCI RSUP Fatmawati, RSUP Wahidin Sudirohusodo Makasar, RS Medistra
2011 : Konsultan JCI RSCM, Konsultan Manajemen Risiko & Keselamatan Pasien RS Tarakan Kaltim
2010 : Konsultan Manajemen risiko RSUP Fatmawati Jakarta, RS Bieuren, RS Lhoksemawe Aceh
2009 : Konsultan Manajemen risiko & Kes Pasien RS Wahidin Makasar, RS Pelni Jakarta, Konsultan RS Aini, RS Sardjito
2003 - 2004 : General Manajer Cempaka Medical Centre, Direktur Operasional RS Sentra Medika
2002 - 2003 : Wakil Direktur Medik & Asist Direktur RS Sentra Medika
1999 - 2000 : Asisten Konsultan WHO Umbrella Project Depkes Kepala Bagian Rehabilitasi Medik RS MMC
Pendahuluan
HOLISTIK – Dalam situasi emergensi : KESELAMATAN
01
BUAT SEMUA (SAFETY FOR ALL) : Ekstensi
Keselamatan pasien kepada Keselamatan staf,
Keselamatan masyarakat, Keselamatan lingkungan
dan Keamanan rantai pasokan
Arjaty/webinarIMRK/covid19
FRAME WORK PANDEMI COVID 19
CONTINUUM OF CARE SURGE CAPACITY HIRARKI STRATEGI MITIGASI THE SURGE
RISIKO PANDEMI COVID 19 RESPONSE
FRAMEWORK
Elimination
CONVENTIONAL Substitution
Engineering
control
Administrative
control
Protection
PA N D E M I C
CONTIGENCY
COVID 19
STRATEGIES FOR
SCARCE RESOURCE
CRISIS SITUATIONS
CSC PLAN
• Prepare
• Substitute
SPACES, STAFF, SUPPLIES STANDARD • Conserve
OF CARE • Re-use
(CSC) • Adopt
• Re-allocate
Pendahuluan
Pandemi merupakan salah satu bencana nonalam
sehingga rencana respon penanggulangan COVID-
19 dapat menggunakan Kerangka kerja Respon
Bencana nasional berdasarkan Prinsip
penanggulangan Manajemen risiko pandemi.
Dokumen Rencana Operasi (renops) perlu direview
dan diperbaharui minimal setiap 2 minggu
Hospital must have a medical disaster preparedness and response plan that contains responses related
to a catastrophic incident (referred to as disaster response plan)
Arjaty/webinarIMRK/covid19
Strategi Penanggulangan Pandemi
Strategi yang komprehensif perlu disusun dalam dokumen Rencana Operasi
(Renops) Penanggulangan COVID-19 yang melibatkan lintas sektor. Renops
mencakup :
1. Koordinasi, perencanaan dan monitoring;
2. Komunikasi risiko dan pemberdayaan Masyarakat
3. Surveilans, Tim Gerak Cepat (TGC), Analisis Risiko, Penyelidikan
Epidemiologi;
4. Pintu Masuk negara/ Wilayah, Perjalanan Internasional dan transportasi
5. Laboratorium;
6. Pengendalian Infeksi;
7. Manajemen Kasus;
8. Dukungan Operasional dan Logistik;
9. Keberlangsungan pelayanan dan sistem esensial dan memperhatikan
kondisi transmisi di komunitas atau kondisi kapasitas terbatas dan kondisi
yang memerlukan bantuan kemanusiaan.
Arjaty/webinarIMRK/covid19
Kerangka kerja / Frame work Continuum of care surge capacity
Kapasitas Konvensional:
• Ruang (spaces), Staf (staff), dan Persediaan (supplies) yang digunakan secara
konsisten dalam pelayanan / praktik sehari-hari di Fasyankes.
Standar
• Ruang2 dan praktik2 ini digunakan selama terjadi insiden dengan korban massal Konvensional
yang memicu / trigger di aktifkan Rencana Emergensi operasional Fasilitas.
Kapasitas Kontinjensi:
• Ruang, Staf, dan Persediaan yang digunakan tidak konsisten dengan pelayanan / RS evaluasi
praktik sehari-hari tetapi menyediakan pelayanan yang secara fungsional setara perubahan
dengan perawatan pasien seperti biasa. pelayanan (4 S) :
1. Space Standar
• Ruang2 atau praktik2 ini dapat digunakan untuk sementara waktu selama insiden 2. Staff Kontigensi
dengan korban massal atau pada saat dan selama bencana terjadi (ketika 3. Supplies
kebutuhan melebihi sumber daya masyarakat). 4. Standard of care
Kapasitas Krisis :
• Adaptasi pada Ruang, Staf, dan Persediaan tidak konsisten dengan standar
pelayanan biasa tetapi memberikan kecukupan pelayanan dalam konteks
bencana (mis., memberikan pelayanan terbaik kepada pasien dengan kondisi dan Standar
Krisis
sumber daya yang tersedia).
• Aktifkan Kapasitas krisis sebagai penyesuaian / adjustment terhadap standar
pelayanan.
Arjaty/webinarIMRK/covid19
Kerangka kerja / Frame work Continuum of care surge capacity
Arjaty/webinarIMRK/covid19
OXYGEN - STRATEGIES FOR SCARCE RESOURCE SITUATIONS
03/29/2019 DRAFT REVISION
Arjaty/webinarIMRK/covid19
OXYGEN - STRATEGIES FOR SCARCE RESOURCE SITUATIONS
OXYGEN - 03/29/2019 DRAFT 03/29/2019
REVISION DRAFT REVISION
STRATEGIES FOR SCARCE RESOURCE SITUATIONS
Contingency Capacity – The spaces, staff, and supplies used are Crisis Capacity – Adaptive spaces, staff, and supplies are not consistent
Conventional Capacity – The spaces, staff, and supplies
not consistent with daily practices, but provide care to a standard that with usual standards of care, but provide sufficiency of care in the setting of
used are consistent with daily practices within the institution.
is functionally equivalent to usual patient care practices. These spaces a catastrophic disaster (i.e., provide the best possible care to patients given
These spaces and practices are used during a major mass casualty
or practices may be used temporarily during a major mass casualty the circumstances and resources available). Crisis capacity activation
incident that triggers activation of the facility emergency
incident or on a more sustained basis during a disaster (when the constitutes a significant and adjustment to standards of care (Hick et al,
operations plan.
demands of the incident exceed community resources) 2009).
Arjaty/webinarIMRK/covid19
PARTICULATE RESPIRATORS & GENERAL PPE (N95, Elastomeric, PAPR, CAPR)
PARTICULATE RESPIRATORS1 AND GENERAL PPE
(N95, Elastomeric, PAPR, CAPR)
STRATEGIES FOR SCARCE RESOURCE SITUATIONS
STRATEGIES FOR SCARCE RESOURCE SITUATIONS
Contingency Capacity – The spaces, staff, and supplies used Crisis Capacity – Adaptive spaces, staff, and supplies are not
are not consistent with daily practices, but provide care to a
Conventional Capacity – The spaces, staff, and supplies used are consistent with usual standards of care, but provide sufficiency of care in
standard that is functionally equivalent to usual patient care
consistent with daily practices within the institution. These spaces and the setting of a catastrophic disaster (i.e., provide the best possible care
practices. These spaces or practices may be used temporarily during
practices are used during a major mass casualty incident that triggers to patients given the circumstances and resources available). Crisis
a major mass casualty incident or on a more sustained basis during a
activation of the facility emergency operations plan. capacity activation constitutes a significant and adjustment to standards
disaster (when the demands of the incident exceed community
of care (Hick et al, 2009).
resources)
Arjaty/webinarIMRK/covid19
STAFFING
STRATEGIES FOR SCARCE RESOURCE SITUATIONS
STAFFING
STRATEGIES FOR SCARCE RESOURCE SITUATIONS
Contingency Capacity – The spaces, staff, and supplies used Crisis Capacity – Adaptive spaces, staff, and supplies are not
are not consistent with daily practices, but provide care to a
Conventional Capacity – The spaces, staff, and supplies used are consistent with usual standards of care, but provide sufficiency of care in
standard that is functionally equivalent to usual patient care
consistent with daily practices within the institution. These spaces and the setting of a catastrophic disaster (i.e., provide the best possible care
practices. These spaces or practices may be used temporarily during
practices are used during a major mass casualty incident that triggers to patients given the circumstances and resources available). Crisis
a major mass casualty incident or on a more sustained basis during a
activation of the facility emergency operations plan. capacity activation constitutes a significant and adjustment to standards
disaster (when the demands of the incident exceed community
of care (Hick et al, 2009).
resources)
RECOMMENDATIONS Strategy Conventional Contingency Crisis
Staff and Supply Planning
• Assure facility has process and supporting policies for disaster credentialing and privileging - including degree of supervision required,
clinical scope of practice, mentoring and orientation, and verification of credentials.
• Encourage employee personal preparedness planning (ready.gov, redcross.org).
• Cache adequate personal protective equipment (PPE) and support supplies.
• Educate staff on facility disaster response and recommend regularly scheduled HICS training.
• Educate staff on community, regional and state disaster plans and resources. Prepare
• Develop facility plans addressing staff’s family / pets or staff shelter needs (such as daycare and unaccompanied minor needs) as well
as transportation plans for staff to get to and from the facility.
• Include a process of staff identification and verification. Recommend photos and hard-copy files.
• Create Job Cards for essential services and functions.
• Pre-identify critical positions and ensure redundant staffing for these.
• Recommend redundant staff communications and notification plans/procedures.
Focus Staff Time on Core Clinical Duties
• Minimize meetings and relieve administrative responsibilities not related to event. Conserve
• Cohort inpatients per OSHA/Public Health or CDC guidelines.
• Reduce documentation requirements. Adapt
Using Supplemental Staff
• Utilize administrative positions (e.g. nurse managers) as patient care extenders.
• Adjust personnel work schedules (longer but less frequent shifts, etc.) if this will not result in skill / PPE compliance deterioration. Substitute
• Voluntary call-back of staff
• Increase use of agency, per diem, travelers, float pools, locums staff
• Retain staff for extended hours (in accordance with labor contract and existing contracts/agreements when applicable)
Adapt
• Use family members/lay volunteers to provide basic patient hygiene and feeding – releasing staff for other duties.
• Postpone and reschedule out-patient non-acute and preventative care appointments to open more acute care out-patient
appointments during surge.
Focus Staff Expertise on Core Clinical Needs
• Personnel with specific critical skills (ventilator, burn management) should concentrate on those skills; specify job duties that can be
safely performed by other medical professionals.
Conserve
• Reduce availability of non-time sensitive laboratory, radiographic, and other studies.
• Postpone and reschedule elective procedures if it will improve staffing and space needs and does not result in undue patient
inconvenience
• Have specialty staff oversee larger numbers of differently specialized staff and patients (for example, medical/surgery nurses working Arjaty/webinarIMRK/covid19
Crisis Standard of Care (CSC)
Definisi Standard Pelayanan saat Krisis (CSC) :
Perubahan substansial dalam operasional pelayanan dan tingkat pelayanan kesehatan pada saat terjadi
bencana (mis., Pandemi) atau bencana besar (mis. Gempa bumi, angin topan). Perubahan ini dapat
dibenarkan pada keadaan tertentu dan secara resmi ditetapkan oleh pemerintah, dengan mengakui bahwa
operasional pelayanan saat krisis akan berlaku dalam suatu periode waktu yang berkelanjutan. Deklarasi
formal berlakunya Standar pelayanan saat krisis akan memberikan kekuatan hukum / peraturan khusus dan
perlindungan bagi fasilitas pelayanan kesehatan dalam tugasnya untuk mengalokasikan dan menggunakan
sumber daya medis yang terbatas / langka dan menerapkan alternatif operasional di fasilitas pelayanannya
Scarce Medical
Resources
Arjaty/webinarIMRK/covid19
Pedoman Implementasi Standard pelayanan saat krisis (CSC)
1. Perawatan krisis harus mencakup strategi yang melampaui atau melampaui rencana kapasitas lonjakan. Kapasitas lonjakan umumnya
digambarkan sebagai kemampuan untuk mengevaluasi dan merawat pasien ketika terjadi peningkatan volume pasien yang nyata —
yang menantang atau melampaui kapasitas operasional secara normal.
2. Perawatan krisis kemungkinan akan diaktifkan selama peristiwa jangka panjang seperti pandemi COVID-19 ketika tidak ada cara
praktis untuk mendapatkan sumber daya kritis.
3. Perawatan krisis tidak memungkinkan RS menunda perawatan pasien; sifat kritis dari perawatan kesehatan yang diperlukan akan
memaksa keputusan segera.
4. Perawatan krisis harus secara bertahap bergerak mundur ke keadaan darurat atau perawatan konvensional ketika sumber daya
tambahan tersedia seperti obat-obatan, peralatan, dan staf.
5. Strategi perawatan krisis harus diperbarui sepanjang krisis sesuai kebutuhan, tergantung pada kekurangan atau peningkatan sumber
daya yang berkelanjutan.
Ketika Fasilitas pelayanan kesehatan mengevaluasi standar pelayanan krisisnya, harus menggunakan
KERANGKA KERJA ETIKA untuk memandu perawatan pasien dan alokasi sumber daya.
Arjaty/webinarIMRK/covid19
Crisis standard of care (CSC) Plan
4
2
2 2
1
3
Perlindungan Hukum untuk Praktisi dan Fasilitas Pelayanan Kesehatan yang menerapkan Standar Perawatan Krisis Arjaty/webinarIMRK/covid19
Prinsip2 etika memandu pengambilan keputusan dalam kondisi krisis untuk
memastikan penggunaan sumber daya yang paling tepat.
1. Keadilan (fairness) - standar yang, setinggi mungkin, diakui adil oleh semua pihak yang terkena dampaknya -
termasuk anggota masyarakat yang terkena dampak, praktisi, dan organisasi penyedia, berbasis bukti dan responsif
terhadap kebutuhan spesifik individu dan populasi.
2. Kewajiban merawat (Duty to care) - standar difokuskan pada tugas profesional kesehatan untuk merawat pasien
yang membutuhkan perawatan medis
3. Tugas untuk mengelola sumber daya (Duty to steward resources) - lembaga layanan kesehatan dan pejabat
kesehatan masyarakat memiliki tugas untuk mengelola sumber daya yang langka, yang mencerminkan tujuan
utilitarian untuk menyelamatkan sebanyak mungkin nyawa.
4. Transparansi (Transparency )- dalam desain dan pengambilan keputusan
5. Konsistensi (Consistency) - dalam penerapan lintas populasi dan di antara individu tanpa memandang kondisi
manusianya (mis. Ras, cacat usia, etnis, kemampuan membayar, status sosial ekonomi, kondisi kesehatan yang
sudah ada sebelumnya, nilai sosial, hambatan yang dirasakan dalam pengobatan, penggunaan sumber daya)
6. Proporsionalitas (Proportionality) - persyaratan publik dan individu harus sepadan dengan skala darurat dan tingkat
sumber daya yang langka
7. Akuntabilitas (Accountability) - jika keputusan individu dan standar implementasi, dan pemerintah untuk
memastikan perlindungan yang tepat dan alokasi yang adil atas sumber daya yang tersedia.
Arjaty/webinarIMRK/covid19
HIRARKI STRATEGI MITIGASI RISIKO PANDEMI
COVID 19
How do you use the Hierarchy of Controls?
The Hierarchy of Controls is a strategy applied to
implement control measures to mitigate risks by
+ COVID-19 tidak dapat sepenuhnya dihilangkan.
reducing hazards to the lowest possible degree.
If a hazard can not be fully eliminated such as
Efektif COVID-19:
Eliminasi risiko : Physical Distancing, Skrining,
Elimination • Use a combination of controls to mitigate risk
• Continuously review hazards and assess risk to
Teleworking, Mengurangi / mengatur jumlah
ensure controls remain effective
• Make hazards and controls visual through
staf yang dapat bekerja dari jarak jauh.
signage and labels so everyone is aware
• Consult with local Occupational Health and
Safety and Infection Prevention and Control
teams to assist in hazard identification and
Walaupun tidak ada kontrol substitusi yang
Substitution
controls, and share new ideas for controls
Arjaty/webinarIMRK/covid19
“Knowing is not enough,
we must apply
Willing is not enough,
We must do”…
..Goethe…
Terima Kasih